Diners have hit out at glitzy Manchester restaurant Rosso this week after being turned away for wearing shorts in the middle of a heatwave.
Despite owner Rio Ferdinand having spent the majority of his footballing career in said attire, his restaurant seems to have quite the strict dress code – as evidenced by a number of angry reviews left on its Tripadvisor page in recent weeks.
A number of diners have hit out at the Spring Gardens site for refusing them entry for wearing what they describe as “smart shorts”, with one lambasting instructions from the restaurant to read its T&Cs, saying “Who really checks these? We weren’t applying for a mortgage!”.
Bosses say that they make it clear to customers that there is a dress code at the site and that management retains the right to refuse entry at their discretion.
Earlier this year on 19 May, the restaurant issued a statement on its website that said: “Rosso has a smart dress code – no shorts/sportswear/hats. Management retains the right to refuse entry.”
ADVERTISEMENT
Image: Rio Ferdinand
However, this really hasn’t gone down well with some of their customers – especially this week, as temperatures across the country have soared to 30C.
One review, posted by user eileenp80 to Rosso’s TripAdvisor page two days ago, told of how their group of nine were turned away from celebrating a 40th birthday despite turning up to the restaurant “smartly dressed” with the menu wearing “tailored shorts and smart polo shirts”.
ADVERTISEMENT
She continued: “We hadn’t got as far as reception when a very rude man dressed in a track suit with a back pack on said, You can’t come in here wearing shorts. We had no idea who he was. Turned out he was a doorman. […] We thought he was joking, it was 27° outside. The receptionists confirmed this was so.
“I looked inside the restaurant, there were 4 tables occupied. One of which had a customer in denim jeans and a t shirt. We said surely you are not going to turn away a potential bill of £500+ due to this rule? In these economic times and given that the restaurant was almost empty, surely common sense could prevail? At this stage one of the children burst into tears because he thought we wouldn’t be able to celebrate the said birthday.
“There was absolutely no way we were to be allowed in. We were refunded the deposit and told the shorts rule is in the T&C’s. Who really checks these? We weren’t applying for a mortgage! On checking, this is correct but we were unaware of it. Coincidentally, we bumped into friends who had just eaten at Hawksmoor, all dressed in shorts. I know where I will spend my money in future. Rosso you disappointed us.”
Image: Rosso Restaurant
Another review posted this week by Tripadvisor user Alien-review tells of a similar experience, where they turned up in tailored shorts on a “very sunny day” only to be turned away by “a very abrupt and rude doorman.”
The reviewer continued: “When we asked to speak to the manager we were told very aggressively “ring them” another ‘customer’ entered in cargo pants, when we questioned this the doorman said “well there not joggers are they” we did ring the restaurant from outside but the manager refused to come out, also the doorman seems to not recognise that bookings are secured with card details with a no show charge, they did cancel this after we called them from outside.
“Maybe the doorman was the owner and under the current economic climate can afford to turn customers away. Also what if someone has a hidden disability that forces them to wear shorts! We have passed our comments on direct to the restaurant but we’re not expecting any response.
“Will not be returning and looking at the reviews not many others will be either, took our custom to a 4* establishment who were more than welcoming.”
The celebrity hotspot has been a fixture at the top of Manchester’s King Street for years, regularly pulling in famous faces like Coronation Street star Helen Flanagan
In a statement issued in response to the review, Rosso commented on the complaints saying: “We truly value all our customers but we do have a very clearly stated dress code which guests are made aware of at the time of booking and is available for all to see.
“The last thing we wish to do is to upset any of our guests.”
Feature image – Google
News
Luxury Manchester gym Blok confirms permanent closure after weeks of uncertainty
Daisy Jackson
Blok Manchester has announced its permanent closure, weeks after the doors to the premium fitness facility mysteriously closed.
Around a fortnight ago, members began to arrive to their classes to find the gym on Ducie Street locked up and a forfeiture notice on the door – but at the time, Blok said that it was fighting to reopen.
Sadly, in an email sent to members today, its founder has confirmed that the studio is now permanently closed.
Blok – which has several very successful sites down in London – said that its relationship with its landlord has ‘broken down to a point where trust has been lost’.
The gym wrote that it’s been left with ‘no workable way forward’.
They said: “BLOK Manchester was a space built by our loyal and dedicated community. Whether you joined us for one class or one hundred, we are deeply grateful. You helped create something genuinely special in an incredible city.”
In the immediate future, they said they’ll be supporting the team of fantastic trainers who worked here, as well as looking after members.
Members will be contacted within a few hours with options and refunds owed.
Blok Manchester has announced its permanent closure. Credit: The Manc Group
CEO and founder Ed Stanbury said: “While this marks the end of a chapter, we don’t see it as the end of our story in Manchester. We’re already speaking with developers about potential future sites and remain committed to returning to the city when the time is right.
“Thank you for being part of our story so far. Let’s shape the future of wellness. The mission continues.”
Commenting on Blok’s Instagram post – its first in almost a fortnight – people have been sharing their sadness at the closure of its Manchester site.
One person wrote: “beautiful space, beautiful staff and beautiful community.”
Another said: “Sending love to all the instructors !! :(((( gutted”
Someone else commented: “THE BEST CLASSES. I’m gutted.”
‘The average cost of a pint’ in the UK by region, according to the latest data
Danny Jones
Does it feel like pints keep getting more and more expensive almost every week at this point? Yes. Yes, it does, and while you can’t expect a city as big as Manchester to be one of the cheapest places to get one in the UK, we do often wonder how it compares to other parts of the country.
Well, as it happens, someone has recently crunched the numbers for us across the nation, breaking down which regions pay the most and the least for their pints.
The data has been examined by business management consultancy firm, CGA Strategy, using artificial intelligence and information from the latest Retail Price Index figures to find out what the ‘average cost of a pint’ is down south, up North and everywhere in between.
While the latest statistics provided by the group aren’t granular enough to educate us on Greater Manchester’s pint game exactly, we can show you how our particular geographic region is looking on the leaderboard at the moment.
That’s right, we Mancunians and the rest of the North West are technically joint mid-table when it comes to the lowest average cost of a pint, sharing the places from 3rd to 8th – according to CGA, anyway.
Powered by consumer intelligence company, NIQ (NielsenIQ) – who also use AI and the latest technology to deliver their insights – we can accept it might seem like it’s been a while since you’ve paid that little for a pint, especially in the city centre, but these are the stats they have published.
Don’t shoot the messenger, as they say; unless, of course, they’re trying to rob you blind for a bev. Fortunately, we’ve turned bargain hunting at Manchester bars into a sport at this point.
We might not boast the lowest ‘average’ pint cost in the UK, but we still have some bloody good places to keep drinking affordable.
London tops the charts (pretends to be shocked)
While some of you may have scratched your eyes at the supposed average pint prices here in the North West, it won’t surprise any of you to see that London leads the way when it came to the most expensive pint when it came to average cost in the UK.
To be honest, £5.44 doesn’t just sound cheap but virtually unheard of these days.
CGA has it that the average cost of a beer in the British capital is actually down 15p from its price last September, but as we all know, paying upwards of £7 for a pint down that end of the country is pretty much par for the course the closer you get to London.
Yet more reason you can be glad you live around here, eh? And in case you thought you were leaving this article with very little, think again…