It’s meant that services between Manchester and London have been running as infrequently as once an hour, rather than the usual three per hour.
Avanti also cancelled all seat reservations on journeys booked before 8 August, leading to frequent confusion on board trains.
The company has apologised for the ‘enormous frustration and inconvenience’.
ADVERTISEMENT
It added that it has increased the number of unreserved seating to ‘make it easier for customers to find a new seat’.
Several people have said they’ve headed to their reserved seat to find it double-booked, and passengers left to stand or try to find a vacant space on busy services instead.
ADVERTISEMENT
One person even reported ‘fights breaking out over seats that are reserved but have people sitting in them’ – a matter that Avanti said should be passed on to British Transport Police.
Hey @AvantiWestCoast – I won’t comment on the actual times of trains between Euston and Manchester, @AndyBurnhamGM has that covered, but fights are breaking out over seats that are reserved but have people sitting in them. You need to sort this out before someone gets hurt
Someone else said: “On the 0630 to Glasgow-London train. @AvantiWestCoast you’re still double booking seats!! Just been forced out our seats 2 hours in by v rude travellers. A quick word with your helpful train manager and it’s easily sorted – she upgraded us! It’s the way you ask. Thanks Karen!!”
One person asked Avanti: “Got my reservation months ago and found that four people have exactly the same reservation. Is this some sort of travel Hunger Games?? 13:09 Crewe to Edinburgh.”
ADVERTISEMENT
Someone on Twitter asked: “How the hell do you allow 3 people to book same seat?!? Absolute madness @AvantiWestCoast. Train is chaos and now running late. Complete joke!”
Another said: “Chaos of @AvantiWestCoast really has to be experienced to be believed: only 1 direct train per hour to Manchester from Euston; only 9 coaches booked (not 11) leading to ad hoc declassification; seats double-booked; driver shortage meant 10 min delay; shop cannot take card payment.”
“I spent months commuting to Manchester from London 15 years ago and the Virgin VHF (3 per hour) was a treat: sit-down restaurant car doing cooked breakfast; air-conditioning that worked; no smell & clean seats. 2-hour train journey was something to look forward to, not to suffer.
“By contrast the timetable for mid-September still hasn’t been confirmed, half the ticket machines at Euston were out of order with queues for the ticket booths. This is the main trunk line connecting the UK’s three biggest cities, when it is running at all.”
A spokesperson for Avanti West Coast said: “The reduced timetable was introduced to ensure a reliable service is delivered so our customers can travel with greater certainty.
ADVERTISEMENT
“This decision was not taken lightly, and we’re sorry for the enormous frustration and inconvenience this has caused for customers who booked with us to prior to the timetable change.”
Featured image: Avanti West Coast
News
Body of woman found in River Mersey last year finally identified after ‘extensive’ investigation
Emily Sergeant
The body of woman who was found in the River Mersey last year has finally been identified.
Following what has been described as an ‘extensive investigation’ by Greater Manchester Police‘s (GMP) Major Incident Team to determine the identity of the body, which was sadly discovered in the river adjacent to Chorlton Water Park on 21 March 2024, the family of the victim has now been informed and supported by specialist officers.
The victim has been formally named as 38-year-old Laura Stanley, who was originally from Derbyshire but was living in Stockport.
After the body was discovered, and ‘exhaustive and determined’ investigation by GMP officers began to identify here, including detailed checks of both national and international databases.
The Major Incident Team (MIT) also closely worked in collaboration with specialist forensic service providers to create an anthropological profile, which eventually culminated in the creation of a facial reconstruction image.
Following several media appeals, a relative of Laura contacted officers and then a DNA match was confirmed through a familial link.
“Laura was a kind and gentle person with a great sense of fun and adventure,” Laura’s family said in a heartbreaking tribute to her.
“She was generous, thoughtful, caring and always keen to volunteer within the community. Laura was a proud and loving mum and she will be greatly missed by her girls and all of her friends and family who loved her dearly.”
The River Mersey, across from Chorlton Water Park, where Laura’s body was discovered / Credit: Wikimedia Commons
While Laura has now been identified, police say further investigations will take place to understand her last movements, the events that led to her death, and her discovery in the river.
Additionally, as is standard practice, GMP’s Professional Standards Directorate is also reviewing a previous missing report relating to Laura in the time before the discovery of her body, which will determine prior contact relating to Laura, and whether the appropriate measures were enacted.
#UPDATE | A woman who was discovered in the River Mersey last year has been identified following an extensive investigation by officers in GMP’s Major Incident Team.
Thank you to those of you who have shared our appeals over the last year.
Anyone who knew Laura and thinks they may be able to assist with the investigation is asked to contact police by calling 101, or by using the Live Chat Service at gmp.police.uk, quoting log number 1191 of 21 March 2024.
Alternatively, you can contact the Major Incident Team Syndicate 3 directly on 0161 856 9479, or the independent charity Crimestoppers anonymously on 0800 555 111.
It is currently believed that Laura was last seen around January 2024.
Featured Image – GMP
News
More than 70,000 home buyers set to pay thousands after missing stamp duty relief deadline
Emily Sergeant
More than 70,000 home buyers across England are estimated to have missed the stamp duty relief deadline.
This sadly means they’ll be required to fork out thousands of pounds extra.
In case you hadn’t heard, up until yesterday (31 March 2025), anyone who was moving and had bought a home in the past was not required to pay Stamp Duty Land Tax, better-known as just stamp duty, on the portion of the property price up to £250,000.
But from today (1 April), this threshold has now fallen back to £125,000, which unfortunately means that property purchasers are facing an extra £2,500 in moving costs, on average.
While the end of the stamp duty relief will mostly affect those Greater Manchester buyers who had already previously purchased properties, first time buyers are sadly not exempt from the deadline changes too, as their current stamp duty threshold of £425,000 has now fallen back to £300,000 as of today.
Person holding the keys to a new house in their hand / Credit: Maria Ziegler (via Unsplash)
Given that the average property price for a first time buyer-type home is currently around £227,965, according to Rightmove, the new £300,000 threshold may hit those purchasing properties in more expensive areas – particularly the South East.
A third of those estimated 70,000 home buyers who have missed the deadline are thought to be first time buyers.
Leading property platform Rightmove published an analysis in February into just how much of an impact the end of the stamp duty relief would have on home buyers, all while calling on the UK Government to announce a short extension to the deadline to help people in the middle of the property purchasing process avoid potentially thousands of pounds in extra moving costs.
But despite these calls from industry leaders, there was no extension to the deadline announced in the last week’s latest Spring Statement.
“It’s extremely disappointing that the Government has not used the Spring Statement as an opportunity to extend the impending stamp duty deadline for those currently going through the home-moving process,” commented Rightmove’s property expert Colleen Babcock.
“We estimate over 70,000 people are going to miss the deadline and complete in April instead, and a third of those are first time buyers.”
Daisy Jackson -
7th September 2022 
