A boy from Manchester has been reunited with his three lost teddies after they went missing while on a family holiday.
Little Oliver Simpson, from Heywood in Rochdale, had just arrived at the hotel for a holiday in Costa de Almeria with his parents, Jill and Stewart, when the family realised that a bag with the six-year-old’s much-loved teddies inside was missing, and so they contacted Jet2’s Customer Services team to see if they could find out more.
After Jet2 heard that the family had lost one of their bags, the team said they “immediately launched a search” to find the missing teddies.
Customers Helpers at Almeria Airport worked together with the holiday resort’s Customer Helpers to track down the bears, and luckily, they were found safe and sound on the coach the family had hopped on from the airport to their hotel.
With the teddies safely found, the team then got to work to make sure Oliver was reunited with his three fuzzy friends.
ADVERTISEMENT
Keen to make the reunion one Oliver would remember forever, staff took the bears on an adventure at the airport and pictured them having a drink in a cafe, helping to check in customers’ luggage, and directing holidaymakers to their transfer coaches, all before meeting back up with the youngster.
Resort Customer Helper, Justina Tarvydaite, also stepped in and wrote a letter to Oliver from his teddies, telling the little Manc all about the adventures they had been on at the airport, and when he was finally reunited with his bears on his flight back to the UK, he was, as you can imagine, “over the moon”.
ADVERTISEMENT
Oliver’s mum, Jill, said the airline “literally went above and beyond” to find and reunite Oliver with his teddies.
Praising the “caring staff”, she went on to explain: “Not only did they locate his belongings, but they also showed Oliver the adventures his teddies went on whilst we were on holiday, which was magical and so thoughtful.
“He was over the moon, and I even shed some tears.”
ADVERTISEMENT
Claire Hernandez, who is a Destination Manager at Jet2holidays, said it was “all hands-on deck” when they heard Oliver had been separated from his teddies and how upset he was by it, adding: “I am immensely proud of how the team worked together to ensure Oliver and his family left feeling elated at the return of the teddies.
“Their reaction was priceless.
“It’s very important to all of us that each and every one of our customers feels like a VIP, and the team work extremely hard to ensure our customers have a memorable holiday.
“It never ceases to amaze me just how far they will go to make our customers happy.”
Featured Image – Jet2
Trending
Mancs stunned as Northern Lights glow above Greater Manchester in rare solar storm
Daisy Jackson
Greater Manchester was treated to a once-in-a-lifetime display of the Northern Lights overnight.
The skies above our region lit up in shades of pink and green in a shimmering spectacle that had the nation stunned.
The Northern Lights are normally only visible much further north, with many travelling to countries like Iceland and Norway to catch a glimpse – but last night, the show came to Manchester.
It’s all been caused by a ‘severe solar storm, which hit Earth on Friday night, and may continue into Saturday.
Space weather experts issued the rare geomagnetic storm warning – the first in 20 years – on Friday.
But most of us were blown away to actually see the Northern Lights dancing over Manchester.
The huge solar storm predicted by NOAA’s Space Weather Prediction Center (SWPC) supercharged the Aurora Borealis.
They said that ‘additional solar eruptions could cause geomagnetic storm conditions to persist through the weekend’.
Then here comes the science: “A large sunspot cluster has produced several moderate to strong solar flares since Wednesday at 5am ET.
“At least five flares were associated with coronal mass ejections (CMEs) that appear to be Earth-directed. SWPC forecasters will monitor NOAA and NASA’s space assets for the onset of a geomagnetic storm.
“CMEs are explosions of plasma and magnetic fields from the sun’s corona. They cause geomagnetic storms when they are directed at Earth.
“Geomagnetic storms can impact infrastructure in near-Earth orbit and on Earth’s surface, potentially disrupting communications, the electric power grid, navigation, radio and satellite operations.
“SWPC has notified the operators of these systems so they can take protective action.
“Geomagnetic storms can also trigger spectacular displays of aurora on Earth.”
If you look to the skies over Manchester tonight, there’s a chance you’ll see the Northern Lights again.
Just try not to cry as much as we did.
In pictures – the Northern Lights over Manchester
Joyful as a big kid. Mesmerising. Real life moment, never seen them before. Anyone else looking up? pic.twitter.com/a7B4kqBkfY
— NOT QUITE LIGHT – NQL (@NotQuiteLight) May 10, 2024
A company has created some extremely sarcastic greeting and birthday cards mocking Co-op Live
Danny Jones
A UK card company has decided to join in with the pile on over Co-op Live’s chaotic ‘opening’ weeks by creating a series of greeting and birthday cards mocking the arena and its ongoing saga.
If you’re a deeply sarcastic person who struggles to be sincere with those you hold nearest and dearest or simply want to get a co-worker something that says we care that you’re leaving but not so much as to let go without one final dig, these are right up your street.
So, with that in mind, greeting card company thortful – who are just as good at novelty as they are being actually thoughtful when it comes to words – have come up with a few clever little ways of wishing someone a happy birthday or congratulating them on their new home at the arena’s expense.
There’s a new home version of this one too.(Credit: thortful)
Not bad, to be fair.
Tim Leiweke, Chairman and CEO of Oak View Group (which owns and operates Co-op Live), recently released a statement offering his ‘sincere apologies’ and explaining the steps being taken during the venue’s ‘short pause’.
He admitted, “It’s not been the smooth start we had planned for, and I know that has caused a huge amount of disruption and frustration to thousands of people”, adding that they are “working incredibly hard to get the building up and running, and we look forward to welcoming you to the arena from 14 May 2024.”
The London-based card company is known for lots of comedy captions and with every Tom, Dick and Harry taking a pop at the venue already, they clearly thought ‘We might as well join in’.
In fact, they’ve been taking the mick ever since the whole thing kicked off.
The date mentioned above will see Manc music legends Elbow arrive as the venue’s new opening act artists after so many other acts ended up having their gigs pulled and we can only hope and pray that everything is on course for next week.
With more and more names being announced for their 2024 and 2025 calendar left right and centre, the most recent being rapper Travis Scott, it looks as though they’re confident that the arena will open and live up to the expectations it has built up given its billing as the biggest indoor entertainment in the UK.
As for thortful and everyone else, we just have to wait with bated breath to see if there’s set to be another twist in this tale and enjoy the light-hearted jokes in the meantime.