The worst motorways in the UK for 2023 according to drivers have been revealed as part of a major annual survey.
And the M6 has bagged the top spot on the not-so-coveted list… yet again.
For what is the second year running now, the major motorway – regularly referred to as ‘the backbone of the UK’ given its length – has been rated the least popular in England by the thousands of frustrated drivers who had their say in the ‘Strategic Roads User Survey’, which is carried out annually by Transport Focus.
More than 9,000 people took part in the independent watchdog’s survey this year, and their feedback will go towards helping National Highways develop initiatives and target investments to improve motoring experiences across the country.
The worst motorways in the UK for 2023 have been revealed as part of a major annual survey / Credit: Mat Fascione (via Geograph) | Wikimedia Commons
For the survey, motorists were asked to comment on the last journey they took on a motorway or major ‘A’ road managed by National Highways in England, and then from this feedback, each highway given an overall satisfaction score.
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The watchdog said the survey is a formal measure in the UK Government‘s second ‘Road Investment Strategy’.
The strategy is aiming to hold National Highways to account for delivering “good customer experience”.
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The M6 scored just 66% driver satisfaction on the survey, making it the least popular motorway in the country for 2023 for the second year running, however, this is an improvement on last year, believe it or not, as back in 2021/22, it only scored 59%.
More than 9,000 people took part in this year’s survey / Credit: Wikimedia Commons
The “terrible” tarmac conditions in places, matrix signs apparently not being up-to-date, and unwarranted smart motorway speed limits were provided by drivers as reasons for the M6’s low score.
Coming runners-up to the M6 are the M62 and M56, which also both ranked poorly and received a 69% level of satisfaction rating, while the M60 was also not far behind either on 68% overall.
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On the other end of the scale, the M5 was named by survey respondents as the most popular motorway in England with the highest overall satisfaction at 82%, followed by the M40 also at 82%.
The highest overall satisfaction in ‘A’ roads was A303 at 85%.
We are pleased this research shows that satisfaction has improved as we have been working hard to improve the experience for road users. We will continue to work hard to help every driver have safer and smoother journeys. 2/2
“England’s motorways and major ‘A’ roads are at the heart of how many of us move around the country,” said Transport Focus’ chief executive, Anthony Smith, as he commented on the survey results.
“It’s good to see the M5 and M40 perform well.
“But as the so-called backbone of Britain, the M6 is a vital route which National Highways must continue to focus on delivering safe and smooth journeys.
Teen sentenced after deliberately driving into a female police officer in Stockport
Emily Sergeant
A teen who deliberately drove into a female police officer at a retail park Stockport earlier this year has been sentenced.
Harvey Bell was at a retail park on Wilmslow Road in Cheadle back on 25 January 2025 when he seriously injured a Greater Manchester Police (GMP) officer during a shocking incident – which left the officer requiring hospital treatment.
At the time, the 19-year-old from Knutsford was present while police were investigating reports of class C drug use in a car park.
Police parked in front of an Audi and the officer signalled for Bell to remain stationary and turn the engine off, but instead he reversed, and as the officer approached the front windscreen, Bell drove at the officer, knocking her to the ground.
He then proceeded to drive over her legs with both sets of wheels, before heading out of the car park at speed.
#JAILED | A man who deliberately drove into a police officer in Stockport has been jailed.
Harvey Bell (12/08/2005) has been sentenced to 31 months in a Young Offenders Institute and was disqualified from driving for two years.
— Stockport Police (GMP) (@GMPStockport) June 4, 2025
Bell was subsequently arrested the following day and made no comment in his police interview, but then went on to plead guilty to causing serious injury by dangerous driving, as well as possession of cannabis on 27 March 2025.
The teen appeared at Manchester Crown Court this week where he was sentenced to 31 months in a Young Offenders Institute, and was also disqualified from driving for two years – which will take effect when he is released.
“What [Bell] did to me is permanently in the back of my mind, every call I go to, I feel the apprehension, the fear that any incident, no matter how innocuous it appears, can end with being assaulted or hurt,” the officer explained in a powerful victim impact statement read in court.
“This is an unseen result of Bell’s assault on me.”
She continued: “I know that Bell’s abhorrent behaviour is an exception, and the majority of the public we serve do not wish us harm, but assaults on police need to stop. An attack on a police officer is an attack on us all.
“Bell is a danger to society and had total disregard for my life.”
Featured Image – GMP
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IKEA announces decision to close popular Greater Manchester site
Emily Sergeant
It’s the end of the road for one of IKEA’s popular Greater Manchester sites.
The Swedish furniture giant has announced its decision to close its ‘Plan and Order Point’ over in Stockport in a couple of weeks time.
The store – which is located in Stockport town centre’s Merseyway Shopping Centre – launched to huge success back in March 2023, and at the time, was the second of this ‘test and trial’ format to open in the UK, becoming a smaller space dedicated to kitchen and home planning, as well as ordering items.
IKEA says the closure comes as a result of ‘valuable learnings’ which plan to take this conceptual format in a direction to ‘better suit the needs of UK customers’.
IKEA is closing its close popular Stockport site this month / Credit: Jon Super (via IKEA)
Since the opening of the Stockport Plan and Order Point, IKEA claims it has seen an increased demand for Click and Collect services, a desire by customers to shop a smaller selection of home furnishing accessories, as well as the ability to return goods to physical IKEA units, and this is all something which the current location is unable to offer.
Learning from this change in consumer habits, the company says its future Plan and Order Point openings – including in those in other northern cities like Hull and York – will offer these services.
IKEA says it also remains ‘committed’ to trialling new formats, such as its upcoming small stores, one of which will open in nearby Chester later this year.
Luckily for IKEA fans, the retailer has confirmed that its major Greater Manchester store in Ashton-under-Lyne, as well as the neighbouring store in Warrington, will remain open as normal, offering all the services available at Stockport and more.
The Swedish furniture says the closure comes as a result of ‘valuable learnings’ about customer needs / Credit: Jon Super (via IKEA)
In addition to the upcoming opening of a smaller store in Chester, IKEA has revealed that the North West continues to be an area of interest for future expansion.
“After careful evaluation, we’ve made the difficult decision to close the IKEA Plan and Order Point at Merseyway Shopping Centre,” explained Salma Azad, who is one of IKEA’s Area Managers.
“In the two years since opening, we’ve taken valuable learnings, including how our customers prefer to meet IKEA, and we’ll take these insights into future openings, to serve shoppers in a more impactful way.”
Thanks to last year’s Click and Collect expansion, Stockport residents can now pick up purchases from Tesco Extra Stockport and Tesco Extra Stretford, as well as the Manchester store and the upcoming small store in Chester.
Stockport Plan and Order Point’s final day of trading will be on 16 June.
Emily Sergeant -
13th September 2023 
