The NHS’s 111 service is to begin offering crisis mental health support for the first time ever, it has been announced.
In what is a truly groundbreaking move, making England one of the first countries in the world to offer such a service, the NHS has announced today that 111 will begin offering a full package of mental health crisis support through one single phone line, 24 hours of the day, seven days a week.
Millions of patients nationwide are set to benefit from the change.
Previously, local health systems had their own separate phone lines for mental health crisis support – which were fast-tracked during the COVID pandemic – that took around 200,000 calls per month, but now, people of all ages who are in crisis or concerned family and loved ones, even including children, can call 111 and select the ‘mental health’ option to speak to a trained mental health professional.
Once the call is made, NHS staff can guide callers with a series of next steps – including organising face-to-face community support, or facilitating access to alternatives services like crisis cafés, ‘safe havens’, and more.
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The NHS’s 111 service is to begin offering crisis mental health support for the first time ever / Credit: NHS Digital | rawpixel
For people who need support at A&E – which is generally if there is a risk to life – every emergency department in England will now also have a liaison psychiatric team available to offer specialist care.
The move to extend the support 111 offers comes after the NHS has invested an extra £2.3 billion into expanding its mental health services.
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This latest innovation will help patients in crisis get directed to the support they need quickly.
“We know that record numbers of people are suffering with their mental health,” commented the NHS’s National Director for Mental Health, Claire Murdoch, “and we want to ensure that when people are in crisis, they have easy, straightforward access to the support they need.
“While the NHS made significant progress during the pandemic with local services creating their own crisis phone lines, we want to go a step further by giving people everywhere in England one single point of access via NHS 111, and in doing so, I am extremely proud that we will become one of the first countries in the world to offer a free universal package of support to people through one easy to access phone line.
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For the first time, anyone in a mental health crisis can now call 111 and receive support from trained mental health professionals.
“The new integrated service can give people of all ages specialist mental health support and ensure they can be offered face-to-face support in a safe and therapeutic environment, so, if you or someone you know needs urgent mental health support, please call 111, and select the mental health option.”
NHS Talking Therapy Services are also available for people who need help with other mental conditions, such as anxiety, depression, obsessive compulsive disorder, and PTSD, and anyone can refer themselves online via NHS.uk or by contacting their GP.
A full list of mental health support options is available via the NHS.uk website, and free listening services are also provided by charities such as The Samaritans or Shout Crisis text line.
The NHS continues to advise people to call 999 if there is a serious risk to life.
When does the UK’s fourth heatwave of the year hit Greater Manchester?
Danny Jones
Brace yourselves: ANOTHER heatwave is set to hit the UK – the fourth in 2026 so far – and, understandably, Greater Manchester residents are already preparing for the latest blast of hot weather and wondering when it gets here.
Yes, in case you missed the news, more high temperatures are set to spread across Great Britain and Ireland this month and heading into August.
The increase will gradually build throughout this week, with Wednesday tipped to be the hottest day according to various meteorological sources.
Fortunately for us here in the North West, parts of the Midlands and the usual suspects down south are set to hit the highest numbers, but the thermometers are still on course to reach around the mid-20s over the coming days.
Temperatures are set to rise this week across some areas, bringing a return to hotter conditions 🥵
The heat looks to be fairly short-lived, however, with temperatures expected to fall again towards the end of the week 🌡️ pic.twitter.com/IKsunEdwhU
Estimates of 26°C have been predicted for this coming Tuesday, with the levels floating in and around 24/25 on the following Wednesday.
The heat is then due to drop off slowly, with top scores of no higher than 21°C on the cards for Thursday and Friday. Although the weekend forecast is less certain at present, one thing that has been announced is reduced rainfall.
Aside from a few more trickles today (Mon, 27 July), the showers or lack thereof cease rather soon, with some of the driest parts of the country already having various effects; for instance, parched parts of Wales have even revealed lost archaeological sites last Friday (24/7/2026).
It would be remiss if we didn’t mention the obvious moorland fires across our region, which were sadly exacerbated by hot weather earlier this month.
Following on from the hottest June on record, the Dovestone and Tinwhistle areas of Oldham and parts of Derbyshire saw hundreds of hectares turn into a deeply dangerous blaze for several days.
As per the latest statistics, it’s said that the equivalent of 1,250 football pitches were scorched following the alarming wildfire, which also raised concerns for wildlife and surrounding air quality.
Former US President Barack Obama is coming to Manchester for a special ‘Evening With’ event
Danny Jones
No, not a prank: the former President of the United States, Barack Obama, is coming to Manchester on his upcoming UK tour.
Confirming just three domestic dates across Great Britain and Ireland, the 44th President turned successful global speaker has delivered talks all over the world, and now he’ll be coming to the Co-op Live arena.
We always knew the industry-leading events space was going to lead to some big names, but no one was expecting this one.
Set to deliver his first-ever ‘An Evening With’ here in Greater Manchester, Barack Obama will be coming to the Co-op later this year.
Officially announcing the live show in line with a key American date, Obama will be making his first-ever visit to our city.
The Co-op Live post reads: “As America marks 250 years since the Declaration of Independence, President Barack Obama joins us in Belfast, Glasgow and Manchester to discuss what comes next – for America, and for all of us.”
More than two and a half centuries on from the start of the nation becoming the United States, the series of intimate interviews comes alongside a significant anniversary for both countries.
Always praised for being a talented orator, the 64-year-old ex-Commander in Chief has found a fruitful second career on the so-called ‘keynote circuit’ following his time as POTUS.
Having served two consecutive terms in the post, it feels undeniably surreal to hear that he will be coming to visit, especially amid the obvious recent development of our very own Mayor of Greater Manchester, Andy Burnham, having now become the 59th British PM.
As for Obama, it’s no surprise that he booked the biggest venue possible for his debut talk in 0161.
Presented by SeatUnique, who specialise in affordable but premium hospitality seats/tickets for live entertainment, it goes without saying that this is an unprecedented moment for the venue, specifically.
Set to arrive on 15 October, tickets go live from 10am at the end of this month, with official Co-op members pre-sale passes available from the same time on Wednesday, 29 July.
You can get ready to grab your tickets right HERE.
Manchester is an international city and its popularity is growing rapidly. Barack Obama, former US President is reportedly coming to Manchester this October. pic.twitter.com/9twbfaIWbI
Emily Sergeant -
27th August 2024 
