Ticketmaster is being warned that its ‘in demand’ pricing system for Oasis tickets could be in breach of consumer law.
Which? is now calling on the Manchester band and the ticket website to refund fans.
In case you’ve been living under a rock, Oasis are reforming for a run of shows in the UK and Ireland next year, but the massively long-awaited reunion tour has faced controversy following Ticketmaster’s use of ‘in demand’ pricing – which came into effect when tickets to the gigs went on sale on Saturday 31 August.
Ticketmaster’s ‘in demand’ pricing is where prices surge if demand for tickets is high.
After waiting in a lengthy virtual queue, many Oasis fans had a nasty shock at the checkout when they found tickets were significantly more expensive than they’d expected them to be.
ADVERTISEMENT
Now, consumer group Which? says it believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing could have breached consumer law, and is calling on the company to “do the right thing” and refund the difference to fans who paid more than the expected face value for tickets.
Which? says it saw evidence that fans were shown one ticket price when they were queuing for tickets, only to have has that price taken away at the last second and replaced with a far higher – and unexpected – ticket price when the page reloaded.
ADVERTISEMENT
In one example, the cost of standing tickets – which was originally advertised for £151.25 – had surged to £337.50 each, due to this ‘in demand’ pricing.
This meant that four standing tickets, which is the maximum amount of tickets one person could secure in one order, would have cost an eye-watering £1,400 once the service and order processing fees were included.
The Consumer Protection from Unfair Trading Regulations (CPRs) protect consumers from unfair or misleading trading practices, and it’s this that Which? believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing for the Oasis concerts could have breached, as many fans were not informed about the price increase until after they had tried to add cheaper tickets to their baskets.
ADVERTISEMENT
“Under the CPRs, when advertising a product, traders must not mislead consumers with how prices are presented or leave out key pricing information that might be needed to make an informed decision about a purchase,” Which? said in a statement.
The Competition and Markets Authority (CMA)is also investigating whether Ticketmaster’s sale of Oasis tickets may have breached consumer law, and if this is found to be the case, this when would enable fans to seek refunds and compensation from both Ticketmaster, and Oasis themselves.
When Which? contacted Ticketmaster, the company said: “We are committed to cooperating with the CMA and look forward to sharing more facts about the ticket sale with them.”
Featured Image – Simon Emmett
News
‘Prolific’ South Manchester burglar jailed for thefts which included peanuts…
Daisy Jackson
A ‘prolific’ burglar has been jailed for just over two years, for numerous thefts including sunglasses, airpods, and peanuts…
The man was caught red-handed inside someone’s property, where he claimed he was just wanting a glass of water – but was found by police officers to have the resident’s car keys in his pocket.
Fazal Alnesi, 26, from Moss Side, was then linked to a number of other burglaries, attempted burglaries, and thefts across South Manchester.
Fazal was sentenced to 27 months at Manchester Crown Court last week after pleading guilty to offences including six counts of burglary in June of this year.
He was arrested on 12 June, when a man returned to his home in Fallowfield in the early hours of the morning and discovered Fazal inside his address.
He claimed he was there because he wanted a glass of water but subsequently refused to leave, which led to police being called.
Officers placed Alnensi in handcuffs and found the resident’s car keys in his pocket, as well as indications that he’d been rummaging through the man’s drawers.
He was later linked to other thefts include a wrench set from a car, a pedal cycle worth £350, airpods, sunglasses – and even peanuts from one address.
He additionally took an electric bike charger from one address worth hundreds of pounds.
PC Jon Holden, from GMP’s City of Manchester district, said: “Alnensi took various items from several homes and cars across a two-week period earlier this year, making off with hundreds of pounds worth of goods.
“Ultimately, Alnensi left people feeling unsafe in his own home, and I am glad he is now behind bars.
“Our team will investigate all burglaries, and I would encourage people to get in touch with us – all intelligence helps us lock up criminals and bring them to justice.”
The top 10 ‘happiest’ places to live in the North West in 2026 have been named
Emily Sergeant
The top 10 happiest places to live in the North West have been named for 2026.
It comes as Rightmove has published its annual ‘Happy at Home’ index this week, just as it has done for the last 14 years now, exploring exactly what it is that makes people feel content about where they live, and highlighting the happiest places nationwide ahead of the new year – with thousands of residents across more than 200 locations providing feedback.
The residents told the leading property listing platform what they love (or don’t love) about their community, from the friendliness of their neighbours, to job opportunities, access to green spaces, and so much more.
The survey also outlined the differences in happiness in rural, urban, and suburban environments, as well as the way our sense of ‘home happiness’ changes as we age.
So, when it comes to the North West as a whole then, where do we have in the top 10?
Well, to kick things off, you may have already seen that one Lancashire market town has earned its place in the top 10 nationwide, not just for the North West region – and that’s Chorley.
Closest to the Bolton and Wigan boroughs, Chorley – which is is about a 40-minute drive outside of Manchester, and sits on a direct train route into the city centre.
But aside from the national top 10, when it comes to the regional top 10, the next two towns following Chorley in second and third are both in Greater Manchester.
The North West’s top 10 happiest places to live 2026
Chorley
Stockport
Altrincham
Chester
Macclesfield
Southport
Kendal
Wirral
Northwich
Carlisle
Altrincham has been named one of the North West’s happiest places to live / Credit: The Manc Group
The ever-thriving Stockport comes in at number two, followed by Trafford favourite Altrincham directly behind it at number three.
Other of the region’s inclusions like Bury, Bolton, Wigan, and the Manchester borough itself all ranked towards the bottom.
Speaking on this year’s list, Colleen Babcock – a property expert at Rightmove – explained: “The balance between greenery and everyday convenience runs through the wider findings. Even among people who would ideally choose a rural setting, access to amenities, parks and public transport remains important.
“This year’s results suggest that the places people rate most highly aren’t simply urban or rural, but often bring together some of the best elements of both.”
Featured Image – Roger Kidd (via Wikimedia Commons)