One of the most popular traders at the Manchester Christmas Markets has shared a public apology statement after noticing its viral bakes ‘weren’t at the usual standard’.
The Flat Baker, which has been so popular in previous years Manchester City Council had to install a queueing system, thanked customers for their patience.
The bakery is famed for its Brazilian-inspired pastries, with its Christmas Markets offering featuring croissants served in a pot of molten pistachio sauce, and hot chocolates in an edible cookie cup.
But they said that an electrical issue at the stall left their viral croissants ‘cold and without texture’ and the team ended up pulling more than 20 boxes of croissants from sale.
The Flat Baker said they are ‘truly sorry’ to those who were served a croissant that wasn’t their usual standard, and assured fans that their electric warming cabinet is now back up and running, with every croissant ‘fresh, warm, and exactly as it should be’.
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The bakery is run by couple Matt and Deb, who recently opened their first proper cafe in Ancoats, just down the road from their original hatch.
They described this as a ‘tough week’ for the business and wrote: “Over the past week, some of you noticed that our croissants at the Christmas Market weren’t quite up to the usual Flat Baker standard, and you were right.
“Unfortunately, due to electrical issues at our stall (managed by the event organisers), our warming cabinet couldn’t be used at all. That meant we couldn’t keep our croissants at their ideal temperature and texture throughout the day – something that’s essential for maintaining the quality we’re known for.
“We honestly didn’t realise how much this would affect the quality until it was too late, and that’s on us. Some of the croissants we served weren’t at our usual standard, and for that, we’re truly sorry.
“Without the warmer, their “shelf life” became much shorter, and they turned cold and lost texture far too quickly. We ended up bringing back over 20 boxes of croissants that we chose not to sell, because serving anything below our best just isn’t who we we are.”
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They continued: “And as for those 20 boxes… nothing will go to waste. We’re already turning them into something new, warm, and seriously delicious, you’ll find out soon.
“Thank you for your patience, your understanding, and your continued love for what we do. We’ll always choose quality, honesty, and creativity, even when things don’t go as planned.”
The Flat Baker are back at the Manchester Christmas Markets now, and you can find them at Piccadilly Gardens.
Authentic pizza restaurant Proloco to open inside luxury Manchester apartment building
Lydia Mastrolonardo
A new modern pizza restaurant is coming to town – say hello to Proloco.
Opening inside One Port Street in the city centre, Proloco is set to have a seasonal menu and a weekly rotating selection of sharing plates, gelato made in-house daily, and pizzas crafted with ingredients from local suppliers across the North West, as well as the best quality tomatoes and oil imported from Italy – naturally. Have we said all of your buzz words yet?
Sharing a chef with Honest Crust Sourdough Pizza too, it’s guaranteed to be good.
Priding themselves on fantastic food, unfussy drinks, outstanding hospitality, and a love for music – which is at the heart of everything – Proloco will be a welcomed addition to the city.
Some of the seasonal dishes currently available include succulent grilled lamb chops with anchoïade, salt-baked beetroot with ricotta and dill, and radicchio agrodolce with stracciatella.
CGIs of Proloco, set to open in Manchester city centre / Credit: Supplied
The main event – being their selection of 18-inch pizzas, of course – includes one with porchetta, whipped potato, and fennel pie, charred seasonal greens with anchovy pie and a tomato butter pie with marjoram.
Finally, the question on everyone’s lips – the drinks list. You can expect honest wines, locally sourced quality beer, aperitivi, and the star of the show, their £7 Negronis. No, we can’t wait either.
“Proloco is about cooking food I genuinely love with the best people and produce around me,” commented co-founder, Richard Carver. “I want it to feel effortless – warm, a little bit fun, and always worth coming back to.”
Manchester’s food scene truly does just keep getting better and better.
You can sign up for Proloco’s soft launch information at www.proloco.uk, or follow their progress at @proloco.mcr.
Featured Image – Supplied
Eats
Viral Christmas Markets trader to open Manchester’s first tiramisu cafe
Daisy Jackson
Manchester is set to get its first tiramisu cafe, after viral Christmas Markets trader Misu Tiramisu has secured a bricks-and-mortar location.
The local business was one of the most popular operators at this year’s festive event, thanks to its miniature tiramisu ‘drawers’.
The individually portioned and colourfully packaged desserts quickly became one of town’s top puddings, and owners Aleem and Aishah went on to launch a stand inside the Manchester Arndale too.
And now they’re branching out again with their first tiramisu cafe, over in Stretford.
You’ll find all their delicious flavours of handmade tiramisu, including classic, pistachio, Biscoff, mango, and lemon – plus a whole host of new varieties for the cafe.
Misu Tiramisu will be creating new flavours like strawberry matcha, white hazelnut, and ‘intenso’.
The desserts will be served alongside speciality Italian coffee, plus focaccia sandwiches and pastries.
The new cafe will feature an open counter where customers can see the tiramisu being made.
Misu Tiramisu owners Aleem and Aishah spent a year refining the recipe for their tiramisus after a trip to Milan, first launching with their first market stall in Sale.
Misu Tiramisu at the Manchester Christmas MarketsMisu Tiramisu will open a cafe in Stretford
Aleem, Co-founder of Misu Tiramisu, said: “We’re incredibly excited to be opening our first bricks and mortar cafe in Stretford town centre. It’s a big milestone for us, and we can’t wait to create a destination where people can sit down and really enjoy the experience of our range of freshly made tiramisu..
“More than anything, we want to build somewhere that brings people together and becomes a genuine part of the local community – see you soon, Stretford!”
Chris Houghton, Retail and Leisure Director from Bruntwood added: “The Misu Tiramisu cafe will be a great addition to Stretford town centre. The team’s unique offering adds a fresh and vibrant concept to the area and we can’t wait for everyone to try it and enjoy their great hospitality.”
Cllr Liz Patel, Trafford Council’s Executive Member for Economy and Regeneration, said: “We are delighted that the Misu Tiramisu cafe has decided to open in the new-look Stretford town centre.
“The Council is committed to improving all our town centres. This will be a great addition to the shops and hospitality in the Stretford redevelopment.”
Misu Tiramiu will open its doors at Unit 6, The Mezzanine, 26 King Street, Stretford, Manchester, M32 8AE.
Daisy Jackson -
13th November 2025 
