One of the most popular traders at the Manchester Christmas Markets has shared a public apology statement after noticing its viral bakes ‘weren’t at the usual standard’.
The Flat Baker, which has been so popular in previous years Manchester City Council had to install a queueing system, thanked customers for their patience.
The bakery is famed for its Brazilian-inspired pastries, with its Christmas Markets offering featuring croissants served in a pot of molten pistachio sauce, and hot chocolates in an edible cookie cup.
But they said that an electrical issue at the stall left their viral croissants ‘cold and without texture’ and the team ended up pulling more than 20 boxes of croissants from sale.
The Flat Baker said they are ‘truly sorry’ to those who were served a croissant that wasn’t their usual standard, and assured fans that their electric warming cabinet is now back up and running, with every croissant ‘fresh, warm, and exactly as it should be’.
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The bakery is run by couple Matt and Deb, who recently opened their first proper cafe in Ancoats, just down the road from their original hatch.
They described this as a ‘tough week’ for the business and wrote: “Over the past week, some of you noticed that our croissants at the Christmas Market weren’t quite up to the usual Flat Baker standard, and you were right.
“Unfortunately, due to electrical issues at our stall (managed by the event organisers), our warming cabinet couldn’t be used at all. That meant we couldn’t keep our croissants at their ideal temperature and texture throughout the day – something that’s essential for maintaining the quality we’re known for.
“We honestly didn’t realise how much this would affect the quality until it was too late, and that’s on us. Some of the croissants we served weren’t at our usual standard, and for that, we’re truly sorry.
“Without the warmer, their “shelf life” became much shorter, and they turned cold and lost texture far too quickly. We ended up bringing back over 20 boxes of croissants that we chose not to sell, because serving anything below our best just isn’t who we we are.”
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They continued: “And as for those 20 boxes… nothing will go to waste. We’re already turning them into something new, warm, and seriously delicious, you’ll find out soon.
“Thank you for your patience, your understanding, and your continued love for what we do. We’ll always choose quality, honesty, and creativity, even when things don’t go as planned.”
The Flat Baker are back at the Manchester Christmas Markets now, and you can find them at Piccadilly Gardens.
Family behind Salvi’s launch new concept, weeks after iconic restaurant closure
Daisy Jackson
Just weeks after the closure of its iconic, 16-year-old Italian restaurant in the Corn Exchange, the family behind Salvi’s have revealed a brand-new concept.
And this time, the reins are being handed over to the next generation.
Salvi’s founder Maurizio Cecco has helped to shape Amò, but it’s all the brainchild of his daughter, Sienna.
Sienna will run the business out of a unit up on Deansgate Mews, serving fresh pasta dishes, pizza sandwiches, tubs of tiramisu, and two-for-£10 spritzes.
The deli aspect of the original Salvi’s has been carried over to Amò too – you’ll find shelves almost to the ceiling filled with Italian pasta, wine, olive oils, pistachio spreads, and more.
Sienna has grown up in restaurants, with her parents launching Salvi’s when she was just two years old.
She said she wants the space to be a livelier, fresher version of the Italian restaurant that has been so loved by Mancs for so many years.
Sienna outside AmòFresh pasta dishesInside Amò by Salvi’sTheir viral frozen crema di caffeLemon granitaInside Amò by Salvi’sTiramisu pots
Amò, which is Neapolitan slang for ‘my love’, will have loads of fresh Italian dishes, including arancini, gnocchi, and hearty pasta plates.
At lunchtimes, guests can order from a £10 lunch menu, with dishes changing daily depending on the best produce the kitchen can get – it could be a pizza sandwich with proscuitto and tomato, a spicy pasta, or a gnocchi bake, always served with your choice of soft drink.
With its position on Deansgate Mews, Amò basks in the sunshine at lunchtimes.
And while it’s definitely a different concept to the original Salvi’s, Amò looks set to carry the family’s Italian food legacy into its next generation.
Award-winning Didsbury bakery La Chouquette reveals incredible new site
Daisy Jackson
La Chouquette is one of Greater Manchester’s top bakeries – an award-winner, with queues down the street every weekend for its authentic French pastries and loaves.
And now they’re ready for a new chapter, revealing a major expansion today.
Owners Catrina and Flo have painstakingly expanded the bakery into the unit next door, creating what feels like a true French bakery.
And in the midst of this huge renovation project, they’ve welcomed a tiny new baby boy – quite the summer for the couple.
Catrina and Flo launched La Chouquette in lockdown, and in a time where people could only get their hospitality fix from takeaways, immediately became one of the most popular spots in the region.
Their success has been so great, you’ll still consistently find queues down the street every weekend, for their top sellers like their authentic almond croissants.
Then in October 2024, they grew the business and launched Piqniq, a new deli in Didsbury village, serving freshly-baked baguette sandwiches, breakfast butties, toasties, tiramisu pots and their legendary pastries.
The new-look La Chouquette features beautiful details like mosaic floors, rich blue walls, wooden shelves, and brass light fixtures.
La Chouquette’s best-selling almond croissantsInside the stunning new La Chouquette in DidbsuryNew savoury bakesThe chausson aux pommesThe counter stuffed with artisan French bakesChocolate chip cookies and cinnamon buns
The huge new counter displays more pastries and breads than ever before, like a hearty chausson aux pommes filled with apples that will be perfect for autumn, plus seasonal treats like a rhubarb creme brulee pastry, and homemade quiche.
Speaking at the grand relaunch today, Catrina said: “The layout has changed, it looks so much more chic, it looks like a traditional French bakery. We’re really excited about it.”
As for what’s on the counter, Flo reassured fans that their beloved almond and pistachio croissants remain, but with some new savoury editions, like a truffle croque monsieur made with croissant dough.
La Choquette has reopened today, and will be open seven days a week from 7am until 5pm.
Daisy Jackson -
13th November 2025 
