One of the most popular traders at the Manchester Christmas Markets has shared a public apology statement after noticing its viral bakes ‘weren’t at the usual standard’.
The Flat Baker, which has been so popular in previous years Manchester City Council had to install a queueing system, thanked customers for their patience.
The bakery is famed for its Brazilian-inspired pastries, with its Christmas Markets offering featuring croissants served in a pot of molten pistachio sauce, and hot chocolates in an edible cookie cup.
But they said that an electrical issue at the stall left their viral croissants ‘cold and without texture’ and the team ended up pulling more than 20 boxes of croissants from sale.
The Flat Baker said they are ‘truly sorry’ to those who were served a croissant that wasn’t their usual standard, and assured fans that their electric warming cabinet is now back up and running, with every croissant ‘fresh, warm, and exactly as it should be’.
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The bakery is run by couple Matt and Deb, who recently opened their first proper cafe in Ancoats, just down the road from their original hatch.
They described this as a ‘tough week’ for the business and wrote: “Over the past week, some of you noticed that our croissants at the Christmas Market weren’t quite up to the usual Flat Baker standard, and you were right.
“Unfortunately, due to electrical issues at our stall (managed by the event organisers), our warming cabinet couldn’t be used at all. That meant we couldn’t keep our croissants at their ideal temperature and texture throughout the day – something that’s essential for maintaining the quality we’re known for.
“We honestly didn’t realise how much this would affect the quality until it was too late, and that’s on us. Some of the croissants we served weren’t at our usual standard, and for that, we’re truly sorry.
“Without the warmer, their “shelf life” became much shorter, and they turned cold and lost texture far too quickly. We ended up bringing back over 20 boxes of croissants that we chose not to sell, because serving anything below our best just isn’t who we we are.”
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They continued: “And as for those 20 boxes… nothing will go to waste. We’re already turning them into something new, warm, and seriously delicious, you’ll find out soon.
“Thank you for your patience, your understanding, and your continued love for what we do. We’ll always choose quality, honesty, and creativity, even when things don’t go as planned.”
The Flat Baker are back at the Manchester Christmas Markets now, and you can find them at Piccadilly Gardens.
You can now have dinner in the actual dressing rooms at Co-op Live
Daisy Jackson
Co-op Live has now launched exclusive backstage dining experiences – which means you could be having dinner inside the very dressing rooms that have hosted music megastars.
These new groundbreaking new Backstage Private Dining experiences feature menus curated by Simon Rimmer.
This will be the first time that the arena’s most exclusive artist areas have been open to guests.
There’ll be 10 selected dates from May 2026, where ticket-holders can eat dinner in dressing rooms that were previously occupied by the likes of Lady Gaga and Bruce Springsteen.
Guests will be able to choose from several packages, from intimate receptions and private three-course dinners inside the dressing rooms, to lavish extras like a Bentley chauffeur-driven arrival, live entertainment, and extended backstage access.
The most premium package will also offer access to Co-op Live’s adidas Originals recording studio.
Proceeds from the Backstage Private Dining will go towards supporting Co-op Live’s official charity partner, the Co-op Foundation, which tackles inequality and supports communities across the UK.
Chef Simon Rimmer commented: “Having worked with Co-op Live for some time, it’s incredibly exciting to now be involved with this unique series of Backstage Private Dining.
“It’s a rare opportunity to further combine the world-class music venue with exceptional food, and I can’t wait to showcase how these experiences can come to life together, creating truly unforgettable evenings for our guests.”
Becci Thomson, Chief Commercial Officer at Co-op Live, said: “From day one, our ambition has been to challenge expectations of what an arena can deliver, and we’re now delighted to introduce a new dimension of premium hospitality at Co-op Live.
“This collaboration unlocks new creative potential within the venue, offering experiences that have not previously been possible. It reflects our commitment to innovation and meaningful impact within the communities we support.”
Designed and delivered in partnership with Taylor Lynn Corporation (TLC), Founder and CEO Liz Taylor said: “Opportunities like this are rare. Co-op Live is a venue built for scale, spectacle and ambition — and that’s exactly how we are approaching these events.
“Whether it’s an intimate milestone celebration or a brand hosting at the highest level, these will be immersive, one-night-only experiences designed to deliver real impact. We are proud to have been chosen to help shape this next chapter, bringing creativity, precision and bold thinking to a space that demands nothing less.”
Salford industrial estate bakery with incredible cinnamon rolls to open new site
Daisy Jackson
Mayya Bakery, a local ‘hidden gem’ with incredible cinnamon rolls, is set to open a brand-new bakery that will make it significantly less hidden.
Until now, Mayya has been quietly trading from an industrial estate in Salford, where it’s built a great reputation for its bakes despite an off-the-beaten-track-location and relatively little social media fanfare.
It opened its doors in 2024, operated by former primary school teacher Meli and her husband, dentist Oguz.
This is an artisan bakery with a real Turkish flare, with plenty of comfort food like freshly made gözleme (or gozzies for short) and bigger dishes if you fancy sitting in.
Their counters are stuffed with sweet bakes, like their perfect cinnamon rolls, plus loaves, babka, cookies, and homemade cheesecake.
For bigger dishes, you’ll find breakfast dishes like Turkish eggs, Simit (a traditional sesame bagel) breakfasts, and menemen.
The counters at Mayya Bakery’s current locationIncredible cheesecake at Mayya BakerySigns on Chapel Street Salford for the new Mayya Bakery
And now Mayya Bakery has revealed plans to open a new location in a much more prominent spot in town, with signs appearing in the windows of a unit on Chapel Street.
The sign reads: “Everything is homemade – including this picture.”
It also quips: “They called us hidden gem… not hidden anymore.”
Mayya will open on Chapel Street soon – keep an eye on our food and drink Instagram page The Manc Eats for the latest.
Daisy Jackson -
13th November 2025 
