One of the most popular traders at the Manchester Christmas Markets has shared a public apology statement after noticing its viral bakes ‘weren’t at the usual standard’.
The Flat Baker, which has been so popular in previous years Manchester City Council had to install a queueing system, thanked customers for their patience.
The bakery is famed for its Brazilian-inspired pastries, with its Christmas Markets offering featuring croissants served in a pot of molten pistachio sauce, and hot chocolates in an edible cookie cup.
But they said that an electrical issue at the stall left their viral croissants ‘cold and without texture’ and the team ended up pulling more than 20 boxes of croissants from sale.
The Flat Baker said they are ‘truly sorry’ to those who were served a croissant that wasn’t their usual standard, and assured fans that their electric warming cabinet is now back up and running, with every croissant ‘fresh, warm, and exactly as it should be’.
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The bakery is run by couple Matt and Deb, who recently opened their first proper cafe in Ancoats, just down the road from their original hatch.
They described this as a ‘tough week’ for the business and wrote: “Over the past week, some of you noticed that our croissants at the Christmas Market weren’t quite up to the usual Flat Baker standard, and you were right.
“Unfortunately, due to electrical issues at our stall (managed by the event organisers), our warming cabinet couldn’t be used at all. That meant we couldn’t keep our croissants at their ideal temperature and texture throughout the day – something that’s essential for maintaining the quality we’re known for.
“We honestly didn’t realise how much this would affect the quality until it was too late, and that’s on us. Some of the croissants we served weren’t at our usual standard, and for that, we’re truly sorry.
“Without the warmer, their “shelf life” became much shorter, and they turned cold and lost texture far too quickly. We ended up bringing back over 20 boxes of croissants that we chose not to sell, because serving anything below our best just isn’t who we we are.”
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They continued: “And as for those 20 boxes… nothing will go to waste. We’re already turning them into something new, warm, and seriously delicious, you’ll find out soon.
“Thank you for your patience, your understanding, and your continued love for what we do. We’ll always choose quality, honesty, and creativity, even when things don’t go as planned.”
The Flat Baker are back at the Manchester Christmas Markets now, and you can find them at Piccadilly Gardens.
Inside Chinatown’s enormous new three-storey restaurant, with futuristic karaoke booths
Daisy Jackson
A gigantic three-storey restaurant and karaoke bar has just opened its doors in Chinatown in Manchester.
Sovereign Clouds is the newest addition to one of the city’s most beloved and ever-evolving neighbourhoods, taking over a sizeable building on Faulkner Street that’s been vacant for 10 years.
Inside the 1,000 sq metre space, you’ll find a glittering restaurant adorned with marble and gold, where you can tuck into a massive menu of dim sum and traditional dishes.
One floor up and you’ll find yourself surrounded by live lobster tanks and the massive kitchen, alongside several flexible private dining spaces.
And up on the top floor are the most futuristic karaoke rooms in town, where you can customise lights, LED ceilings, and even sing through an autotune microphone.
Three roast meats from Sovereign CloudsDelicious dim sumAuthentic Chinese cooking from Sovereign CloudsBlack Gold Lava Buns with salted custard fillingThe massive Sovereign Clouds restaurant
On the menu you’ll find tonnes of steamed dim sum, stir fries, traditional claypot stews, roast meats, and loads more.
There’s seafood like stir-fried lobster with salted egg yolk, and traditional Cantonese steamed grouper; a whole section for abalone (advance orders only) including braised goose feet and fish maw; and a good selection of spicy Sichuan dishes.
The chefs here also have an impressive array of Chinese roast meats, like Peking crispy duck, pork belly, and char siu, as well as three roast meats with rice.
Futuristic karaoke roomsThe main restaurant at Sovereign CloudsFuturistic karaoke rooms
And that’s alongside ingredients you don’t find on a lot of menus in Manchester, like jellyfish, tripe, and century eggs.
It’s all led by Terry Ni, who has been behind the popular Dynasty Chinese and Thai takeaway in Timperley for more than a decade, and has spent years transforming this empty old building into one of Chinatown’s most glittering restaurants.
Come for dinner, stay for a turn on the karaoke upstairs, and tell everyone – Sovereign Clouds is a fantastic addition to Manchester.
‘Surreal’ moment Stevie Wonder dines at Stalybridge restaurant after enormous Manchester gig
Daisy Jackson
Stevie Wonder has stunned a local restaurant in Stalybridge after he popped in for dinner after his massive Manchester show.
The soul icon had performed a huge gig at Co-op Live on Sunday night, performing hits from his illustrious, decades-long career.
And while you might expect someone of Stevie’s fame and stature to dine at one of the city centre’s many Michelin-recommended restaurants, the star instead headed straight for the suburbs.
He was spotted dining at Cafe Continental, an independent restaurant that’s become one of the Greater Manchester’s most-hyped neighbourhood haunts since it launched two years ago.
The stylish spot is famed for its European-style restaurant and cafe culture, aiming to recreate the atmosphere of the sort of place you’d stumble upon down a back street in Rome or Paris.
On the menu they’ve got a rotation of small plates, open-fire dishes, pastas and burgers, along with their divine Parisian hot chocolate, served with a bowl of whipped cream on the side.
Cafe Continental has had a good track record for pulling in local famous faces, but arguably nothing comes close to Stevie Wonder himself.
Inside Cafe Continental in Stalybridge. Credit: The Manc GroupSoup and focaccia at Cafe Continental. Credit: The Manc Group
The night before Stevie’s visit, they’d served his band and daughter – and clearly word got back to Stevie fast, because he returned the next night to test it out for himself.
Cafe Continental posted: “Surreal things happen now and again. This is one of them! Pleasure to welcome Mr Stevie Wonder to the restaurant to close off his tour!”
And according to the MEN, Stevie left a whopping £1,000 tip for the staff.
Not only did Stevie Wonder support a local hospitality business, but he also arrived dressed in Drama Call, a Manchester-based sportswear brand.