From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
Video: The Manc Group
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
Northern Quarter favourite The Pen and Pencil announces massive 10th birthday party and huge offers
Daisy Jackson
The Pen and Pencil, an absolute staple for brunches and drinks in the Northern Quarter, is celebrating a major milestone this month with a huge party and some unbeatable deals.
The bar and restaurant will be marking 10 years on Tariff Street in September – and it’s only right that we all pile in to celebrate with them.
This spot is one of the city’s original bottomless brunch venues and is similarly famed for its happy hour offerings, and opened in 2015 to bring a taste of Manhattan to Manchester.
Pen and Pencil took its name from the infamous New York City bar that was seen in Mad Men.
And now as it turns 10 years old, it’ll be throwing one big party on Saturday 27 September, featuring 10 hours of DJs, free pints of Red Stripe at 10pm, and a special bottomless brunch offering.
Those DJing on the day will include Drag Race UK’s Banksie, as well as Les Croasdaile, Mark Hogg, Danny Ward and A Deeper Groove.
Pen & Pencil has amazing deals for its 10th birthdayPen & Pencil is a Northern Quarter OG
The Pen and Pencil 10th birthday party will kick off from 2pm and run until late – but if you can’t make that one, there’ll be celebrations all week (and, indeed, month) long.
On Tuesday 23 September, you’ll be able to play for double prize money in The Pen and Pencil quiz, as well as enjoying happy hour drinks all night.
Then on Friday 26 September, it’ll be an all-night happy hour, with free tequila shots at 10pm and music from DJs Nev Johnson and Gareth James from 7pm.
All September long, there’ll be 50% off food every Monday, two-for-£10 cocktails every Wednesday, £10 burgers every Thursday, happy hour all night on Fridays, 10 dishes for £10 and two bloody Marys for £10 on Sundays, plus DJs on Fridays and Saturdays.
There’s a new colourful art installation outside the venue inspired by the bar’s New York roots.
Owner Kevin Connor said: “We’re really excited to be celebrating being part of the Manchester community for ten years!
“New York’s Pen and Pencil was a classic steak and cocktail joint, and we’re proud to have created our very own iconic Northern Quarter hangout. We hope everyone will join us in celebrating ten years on Tariff Street.”
Walk-ins are welcome for The Pen and Pencil 10th birthday party on Saturday 27 September, but booking is encouraged – book your spot HERE.
Featured image: The Manc Group
Eats
Manchester restaurant to give out FREE katsu curries to people called ‘Kat’ or ‘Sue’
Emily Sergeant
In what is a small stroke of genius, a restaurant chain has decided to give out free katsu curries to anyone called ‘Kat’ or ‘Sue’.
Throughout September, award-winning restaurant chain Banana Tree – which has a Greater Manchester site down at Salford Quays – is shining the spotlight on its popular katsu creations, and as a clever way of celebrating National Katsu Day on 27 September has announced a pretty unique giveaway.
That’s right – the restaurant will be serving up katsu dishes to people called Kat, Sue, and every delicious variation of the names in between.
Anyone named Kat, Katie, Katherine, Sue, Suzy, Susan, Suzanne – or close enough to qualify, the list goes on – can head to their local Banana Tree restaurant, and all they’ll need to do is show proof of name and they can enjoy a free katsu dish of their choice, worth up to £16.75.
The chain’s kastu lineup includes three star dishes.
First there’s the much-loved Katsu Curry, as well as the all-new Katsu Burger, which is made from either a crispy chicken or veggie fillet, spicy mayo, puffed noodle crunch, and a drizzle of Katsu sauce tucked into a soft Shokupan bun with a side of salt n pepper chilli chips.
Then there’s also the intriguing newcomer, the Katsu Carbonara – which is described as being a daring East-meets-West mash-up and ‘unapologetically’ Banana Tree.
Banana Tree is giving away free katsu curries to people called ‘Kat’ or ‘Sue’ / Credit: Banana Tree
With each of these dishes usually priced around the £16 mark, the giveaway isn’t just a way of marking National Katsu Day, but it’s also a way to sample the some of the restaurant’s biggest crowd-pleasers entirely free of charge.
To avoid any confusion on who makes the cut, Banana Tree will reveal the full qualifying list of name variations on Instagram soon, so keep your eyes peeled.
“Our Katsu range is one of our proudest creations, so National Katsu Day felt like the perfect moment to have some fun with our fans,” a Banana Tree spokesperson said ahead of the giveaway.
The free katsu offer is available for four days only from Monday 22 to Thursday 25 September, and you just need to head to the Banana Tree website to sign up to the Big Flavour Club here.
Georgina Pellant -
28th February 2022 
