From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
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Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
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What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
Video: The Manc Group
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
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And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
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“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
‘New wave’ pizzeria where every pizza is served with scissors is heading to Manchester
Daisy Jackson
Always a hot topic of conversation around a pizza is how to eat the damn thing – knife and fork, slice and hold, fold it up?
And now a new pizza concept is heading to Manchester, where authentic Neapolitan pizzas are always served with a pair of scissors for cutting up your dinner.
We here at The Manc are firm believers that scissors are a far superior tool for getting your pizza into slices, so news that Forbici (which literally translates as ‘Scissors’ from Italian) is opening in the city centre is music to our ears.
Forbici is taking over a corner unit on Cross Street, not far from the former site of much-loved family-focused Italian Croma.
Claiming to be arriving in town with ‘the world’s most powerful pizza dough’, the restaurant hails a ‘new wave’ of pizzeria.
Its roots will be firmly in Naples, with puffy biga dough handmade fresh daily and proofed for 12 hours. It’ll be made so fresh every day that pizzas will only be available while the dough lasts.
Forbici will serve its pizza the Neapolitan way too – quartered (it’s ‘four ways always’, with scissors, which protects that signature airy crust.
The pizzas are going to be topped with tomatoes from Solania, the only producer of true San Manzarno DOP tomatoes, and Fior di Latte Mozzerella from Vico Equese, a small coastal town where tradition runs deep.
They’ve even imported a pizza oven direct from Sorrento.
And drinks will come from Italian craft beer brand Amarcord, one of the nation’s first independent breweries.
Forbici says it will blend ‘born in Naples’ flavours with ‘rising in Manchester’ influences.
Andrew Garton, CEO of Forbici, said: “Forbici isn’t just another pizza restaurant—it’s a new way of experiencing pizza.
“We are pioneering a new wave of pizza in the UK, with the simple belief that pizza should be better.
“We have brought together the finest master bakers who have spent decades honing their craft in Naples to create the perfect formula for fermenting the world’s most powerful pizza dough.
“Born from centuries of Neapolitan expertise and heritage, Forbici will be rising in Manchester this year.”
Forbici will open its first Manchester pizza restaurant on Cross Street this spring – you can follow them on Instagram HERE for the latest.
Giuseppe’s – the tiny Italian bistro that proves Stalybridge is fast becoming a dining destination
Daisy Jackson
Giuseppe’s in Stalybridge is a restaurant that’s putting in an enormous amount of effort to please just a very small group of people – this teeny tiny bistro has just 18 seats.
With such a small capacity no one would blame them for sitting back and scaling back to a concise little menu of pizza – but Giuseppe’s really said ‘no grazie’ to such an idea and committed itself to a full bistro menu.
It’s yet another exciting addition to the rapidly-booming restaurant scene here in Tameside, where neighbours include Cafe Continental, Gladstone Barber & Bistro, and SK15 Bar & Bistro.
Giuseppe’s arrival on the Stalybridge high street has created a cosy corner for locals, one which could quickly follow in the footsteps of Ornella’s to become a fully-booked-for-months-in-advance destination.
Inside its welcoming navy blue walls you’re welcomed by a room filled with trailing plants, ceramic lemons and a huge doodle map of Sicily.
The menu also hails from Sicily, specialising in wood-fired pizzas but also dipping a toe into pasta and small plates too.
Pizza at Giuseppe’s Italian bistro in StalybridgeA spread of dishes at Pizza at Giuseppe’s Italian bistro in Stalybridge
Giuseppe’s pizza dough is meticulously made fresh with Italian 00 flour, left to ferment for at least 48 hours, before being stretched and topped and cooked in the wood-fired pizza oven until it’s all puffed-up and charred around the edges.
At lunch times, those delicious pizza doughs are folded in half to make Italian panozzi sandwiches, the charred dough encasing fillings like Sicilian fennel sausage and friarelli, and mortadella with stracciatella.
These are strong contenders for the best pizzas this side of Greater Manchester, with a soft and chewy crust that stands up against much bigger names in the pizza game.
Rum baba at Giuseppe’sThe team at Giuseppe’s in Stalybridge
Giuseppe’s pasta bowls include a hearty paccheri with Sicilian sausage AND guanciale, all salty and rich and creamy.
And once you’ve eaten your fill in this tiny little spot, where the windows go all steamed up in winter and you’re nudging up against neighbours chatting over pizzas, you can polish off with Italian desserts too.
There’s a very respectable slab of tiramisu on offer, plus a rum baba soaked in syrup and packed with fresh cream.
Giuseppe’s in Stalybridge may be small in capacity but it’s huge on spirit.
Georgina Pellant -
28th February 2022 
