From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
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Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
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What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
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And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
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“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
Beloved Manchester Italian restaurant unveils big refurb
Thomas Melia
Much-loved Italian restaurant Italiana Fifty-Five has just unveiled a beautiful refurbishment at one of its Manchester sites, along with a new menu of fresh, handmade pasta.
Gone is the famous yellow colour palette of this Italian eatery as they swap in a sophisticated and regal turquoise blue at their Liverpool Road restaurant.
This establishment is known for its impressive shop-window pasta making stations where you can see your food prepared live in-store and while walking past outside the venue.
They’re continuing their foodie legacy serving carby creations, like a flaming cheese wheel pasta where staff blowtorch the cheese to ensure it’s as melty as possible.
One of the biggest menu highlights at Italiana Fifty-Five is the cappellacci, which comes in two equally gorgeous forms and much like its English translation, emulates tiny hats.
These cute little plates come in two delicious stuffed pairings – the burrata, combined with a tangy tomato and beef filling, and a salmon with cream sauce and fresh lemon for a match made in heaven.
How can you think of anything more ideal than a table full of hearty and home-comforting meals than one that also features an array of beautiful sides?
Usual delights like the burrata on a bed of rocket, tomato and finished off with a balsamic vinegar glaze area great addition to your already faultless food.
Cheesy garlic pizza bread is quintessential when dining in an Italian restaurant, and Italiana 55’s lovely flavour-packed favourite is a go-to when ordering here.
The Liverpool Road restaurant also has a tonnata pizza which uses toppings that are an exact ingredient breakdown of the Mediterranean sauce, which it shares its name with.
In photos: Italiana Fifty-Five has undergone a refurb. Credit: The Manc Group
What better way to wolf down some incredible Italian feasts than with some perfectly paired alcoholic offerings like the classic Aperol spritz, trusted espresso martinis and a selection of fine wines.
Their menu is staying as tasty as ever with their delicious pizzas and pastas, with the new fresh pasta menu available at their restaurants on Liverpool Road and in Didsbury.
Bakery chain Gail’s is attempting to win over Prestwich after spelling mishap
Daisy Jackson
Gail’s has announced a plan to try and make amends with Prestwich after spelling the village’s name wrong on the new bakery’s signs.
The massive bakery chain finally confirmed that it would be moving into the suburb on the fringes of Bury and Manchester, but made a fatal flaw at the first step.
The huge posters are missing the letter ‘T’, instead saying ‘Hello Preswich’.
More than a few eyebrows were raised locally, with people saying it’s ‘not a great first impression for the locals…’.
And now Gail’s is attempting to put things right by offering free tea to Prestwich residents.
In new material released today, they wrote: “Oops… people of Prestwich, we owe you a ‘T’.
“You may have seen how we missed out a ‘t’ in our new bakery signage.
“We’re sorry for the mistake, and to make up for it we’d like to brew you a tea when we open.”
The new advertising has a QR code which people can scan to claim their free cuppa.
Gail’s has also passed its thanks on to ‘local resident Clair’, who actually came up with the suggestion on The Manc’s LinkedIn post here.
With this development, Gail’s has now confirmed it’ll be opening in Prestwich – directly opposite the new Rudy’s – in early 2025, with free tea served then to those who scan the QR code.
Gail’s will hand out free tea in Prestwich to apologise for spelling the village’s name wrongHuge bakery chain Gail’s confirms move to Prestwich – but spells village’s name wrong in signage