From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
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Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
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What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
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And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
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“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
The Salmon of Knowledge pub is opening a second site in Didsbury
Danny Jones
A recent addition to the Manchester hospitality scene is building on its early success and opening up another Irish bar over in Didsbury.
Northern Quarter’s Salmon of Knowledge, which launched back in September 2024, is one of countless Irish pubs across Greater Manchester but only a handful in the vibrant district.
Having taken over the much-loved old PLY site – which sadly closed its doors last summer – they had a job on their hands to reach the same heights as the legendary late-night pizza and shuffleboard joint, but these first few months have clearly gone well enough to expand.
The increasingly popular watering hole which is one of the few places around here where you can get Murphy’s (at least in the city centre) is much more than just an Irish-themed venue: it delivers regular live music, sports on the box and great food from local brand, The Last Stop – and Didsbury is up next.
The caption goes on to read: “Big news, Didsbury. You called and we answered. The Salmon of Knowledge is swimming upstream to bring our second site to YOU very soon!
“By popular demand, we are expanding to the suburbs, so get ready for live music, great food, live sports, and gallons of Guinness. You heard it here first… stay tuned!”
As well as a wide variety of beverages beyond the obviously stunning stouts, fans will be glad to hear the Salmon will be bringing The Last Stop’s talents with them.
From the aesthetic, prices and drinks selection to the reliable New York influences on the Heaton Chapel-based vendor’s menu, we’ve been pretty big fans of this place since minute one.
Manchester, pay attention: The Salmon of Knowledge has some wisdom to bestow upon you — mainly how to pour a proper Guinness and have a grand auld time. 🇮🇪☘️
Although they are yet to give any more information as to when we can expect The Salmon of Knowledge Didsbury to open at present, we do have an indication of where it will be popping up.
It has now been confirmed that they will be taking over the former Dockyard pub (which still has locations in Salford Quays and Spinningfields), meaning that it will sit in the heart of the busy Didsbury Village strip, which should prove great for footfall.
Just like the Stevenson Square spot, live music and sports will accompany Didsbury’s new Irish bar as well and if the phrase ‘gallons of Guinness’ doesn’t get you excited, we don’t know what will.
New pasta kitchen Soots Pasta opens at Altrincham Market
Daisy Jackson
A little piece of pasta paradise has landed at Altrincham Market and it’s got a secret you won’t believe.
Soots Pasta has taken on a spot in the covered market, where owners and co-founders Ellie Proudfoot and Ruth Duarte are hand-making fresh pasta dishes.
They’ve named this fantastic little kitchen after their cocker spaniel, Soots.
Signature dishes here include a satisfying swirl of thick ravioli, stuffed with ricotta and served on a bed of pumpkin puree and sage butter.
There’s also a vibrant green pesto tagliatelle, laced with basil, lemon and pistachio.
As for small plates, there’s freshly-made focaccia with three different butters, plus crunchy tomato arancini.
Soots Pasta is the first solo venture for Ellie, who used to work as a private chef as well as at restaurants around the region.
Soots Pasta in Altrincham Market. Credit: The Manc GroupSoots Pasta in Altrincham Market. Credit: The Manc Group
She’s taken her background – which includes culinary school in France – to create this modern European menu that takes inspiration from Italy.
What’s not immediately obvious, on reading the menu or eating it, is that everything on the Soots Pasta menu is entirely vegan – and they have gluten-free pasta available on request.
The pair hope that Altrincham Market will be a launchpad to them eventually opening their first restaurant, as it’s done for so many businesses that came before it.
Soots Pasta is on Pott Street in the covered market, and is open Tuesdays, Fridays, Saturdays and Sundays from 14 January.