From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
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Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
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What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
Video: The Manc Group
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
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And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
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“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
Inside Kouba, Deansgate Square’s stunning new Lebanese restaurant and shisha bar
Daisy Jackson
A stunning new Lebanese restaurant and shisha bar has opened at the foot of the Deansgate Square towers, with an iced latte tap, shisha bar, and all-day dining.
Kouba has taken over the former Salvi’s site in the glamorous neighbourhood, and just days after opening, it’s packed to the rafters.
The space has been transformed from family-style Italian restaurant into a Middle Eastern oasis.
Kouba operates as a three-in-one concept, doing coffees and brunches in the daytimes before transforming to a lively Lebanese restaurant by night.
It also has a sizeable terrace (blissfully weather-proof) which doubles up as a late-night shisha lounge, open into the early hours.
This newcomer to the city has already found fame online with moments like an indulgent iced salted brown butter oat latte, served from a tap (plus the whole menu of other iced drinks).
There’s also a sharing cheesecake for two that’s built before your eyes, and hot cookies with soft serve, alongside pastries from the award-winning La Chouquette bakery.
Brunch menu dishes will include signatures like the ‘Pocket Toast’, with fillings including smash burger, bacon and egg, and avocado and egg, alongside smoothies, juices and matchas.
As for the restaurant menu, there’ll be a full Lebanese food offering that includes hot and cold mezze, and Lebanese favourites like meshwi, lamb chops, and moussaka.
Click or swipe through the gallery below to see inside
Inside Kouba at Deansgate SquareThe iced latte tapThe private dining roomThe shisha loungeA full spread of foodThe coffee shop section of KoubaIced matcha and pastries from La ChouquetteDinner at KoubaCookies and soft serve
Kouba is now open and will be operational seven days a week from 8am-2am.
The new and improved Station Hotel is looking to become the undisputed home of sport in Alty
Danny Jones
The Station Hotel is no new name on the lips of Altrincham natives or those in and around Greater Manchester; chances are, plenty of you have either been or at least seen the late 19th-century pub after getting off the tram around the corner, but it’s been reborn following major renovations.
Not satisfied with a simple lick of paint or a new menu, Alty’s beloved Station looks, by and large, totally brand new, from the bar itself and every single piece of tiled floor to the brand new sports space.
There’s not only a shiny new glow coming from the soft-lit remodel; there’s now an added sense of warmth to The Station, and they’re looking to extend that welcoming feel not just to locals but the wider sporting community as well.
Having already been a go-to pre- and post-match pint spot for Manchester Storm and Alty FC, both of whom are seeing a huge surge in popularity of late, the team are looking to capitalise on those crowds and go one further.
As for catering to that audience, there’s no better example than the dedicated sports room, where, besides several of a dozen total screens, there are two fresh and premium standard pool tables, as well as one of the best examples of pub sports we’ve come across, maybe ever.
If you’re wondering what we’re on about, they’ve got actual interactive darts that don’t just give you some nice visuals, but that can be played head-to-head, against bots (yes, you can set the computer difficulty) and even online.
How does that work? Well, thanks to a built-in function on the display, you can literally face off against another player somewhere else in real-time.
So, say you happen to be throwing a few arrows in The Station comes the weekend, another punter happens to be at the oche in another Blind Tiger Inns venue – The Grosvenor over on Oxford Road in Manchester city centre, for instance – you can challenge them to a number of different games digitally.
Very cool.
Better still, the darts and the pool are completely free to use Monday to Friday right up until 7pm, and a mere £1.50 at the weekend. No wonder they had a busy opening night.
And then there’s all the deals on drinks: two for £12 on spritzes, £14 bottles of prosecco throughout the week until that same cut-off time, as well as £4 beers and large glasses of wine for as little as £6.
Be rude not to for those prices…
We especially love how the section of the pub where the old pool table and single darts board used to live is no longer the cold, almost cut-off section of the pub that used to be – it’s now one of the cosiest and most colourful parts, with a 360-padded seat, bright new mural, and one that opens out onto
Arguably the best bit, though, is one we’ll have to wait to see in its full glory just yet: the transformed patio area, with wall-to-wall bi-folding doors that will no doubt prove perfect for the summer and for when the World Cup rolls around.
Blind Tiger have, rather fittingly, played an absolute blinder with this one, and we expect the place to start a whole new chapter and fresh new reputation.
See you for a few scoops before a Storm game soon!
Georgina Pellant -
28th February 2022 
