From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
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Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
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What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
Video: The Manc Group
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
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And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
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“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
Bundobust is giving away free beer after ’embarrassing mess-up’ – on one condition
Bundobust has hit the free beer klaxon again, giving away hundreds of pints next week after a ‘real mess-up’.
The beloved Indian street food brand, which has two sites in Manchester as well as its OG restaurant over in Leeds, shared a statement that says ‘Well this is embarrassing’.
Bundobust has revealed it had planned a huge free pint giveaway for National Beer Day on Monday…
Except National Beer Day isn’t actually until June. They were looking at the American calendar, the silly sausages.
But not one to throw a good marketing stunt away, Bundobust has decided to crack on with its free beer giveaway as planned, on one condition – you must order in an American accent.
The restaurant will be handing out hundreds of free pints of its own Bundobust Brewery beer on Monday 7 April.
Just pop in with a friend, and any time one of you orders a beer and wishes them a ‘Happy National Beer Day’ (don’t forget the accent) you get a free beer for you and your mate.
Bundobust said: “Well this is embarrassing. We’ve really messed up this time.
“For weeks now, we’ve been planning to give away hundreds of FREE PINTS of Bundobust Brewery beer this National Beer Day, Monday 7th April.
Bundobust is giving away free beers after ’embarrassing mess-up’. Credit: The Manc Group
“All you’d have to do is bring a friend in, any time one of you got a Bundobust Brewery beer and wishes us “Happy National Beer Day” you’d get your beer PLUS a free one to give to your mate.
“So simple. So elegant! Only one problem though. Monday 7th April is National Beer Day in America. Ours is 15th June.
“We don’t want to wait that long though!! Also we’ve already programmed the “free beer for a mate” button into the till, which takes a good 5 minutes, so we’re going to go ahead with it this Monday 7th April!
“There’s one catch though: you have to do an American accent when you say “Happy National Beer Day”. Deal? See y’all on Monday, pardner.”
Their cock-up is our win – free beer deal is available at all Bundobust sites from 12pm on Monday.
A much-loved independent Manchester cafe is heading out of the city centre for the first time as they plan to open a brand new premises over in Bolton.
Bolton as a town and wider borough has no shortage of cosy little caffs, but the addition of this latest place for a brew, butty and a bake is sure to be an instant hit just as it was in Ancoats.
To call Cafe Cotton a cult favourite would be grossly understating things at this point: the Blossom St spot tucked into Hallé St Peter’s is not only a beautiful space inside but looks out onto Manchester’s trendy and ever-bustling Cutting Room Square, making it a great place to sit with a coffee.
With that in mind, as they prepare to open their third location further out towards Lancashire, Boltonians have every reason to be very excited.
Cafe Cotton is coming to a town in Bolton. (Credit: The Manc Group)
The indie success story began way back in 2013, if you can believe that, serving sandwiches, sweet treats and more to the Manc masses.
Oh yeah, they also do bloody brilliant coffee that’s considered some of the best in the city.
Opening another venue on the ground floor of Neptune Mill in neighbouring Piccadilly East just this past January, the expansion of the brand has been a relatively steady one despite more than a decade of loyal patrons and new customers becoming each year.
However, good things come to those who wait, as we’re sure the Bolton natives will vouch for when the next Cafe Cotton opens up in Farnworth Green.
The opening date might still be up in the air, but here’s a little glimpse at the kind of goodness they can expect to enjoy:
The new addition is part of the overall Farnworth regeneration project, which is being headed up by investors Capital and Centric, who are famously responsible for numerous new developments in and around Manchester in recent years. Over £20 million has been set aside for the wider plans.
Cotton Cafe’s founder, Chris Griffith, said of the soon-to-open site: “We’ve been on an amazing journey growing Cotton, and we’re incredibly grateful for the loyal following we’ve cultivated. Now, Farnworth Green feels like the perfect next step.
“This isn’t just about opening another café; it’s about investing in a community. The bakery is a big move for us too, allowing us to craft everything from scratch and supply all our locations with freshly made goods.
“We’re also buzzing to team up with Bolton Council to offer apprenticeships, helping young people take their first step into the industry.” The authority itself is actually looking for a project lead as we speak.
Is this the start of a big period of change for Bolton?
Georgina Pellant -
28th February 2022 
