It has now been two months since the launch of The Community Grocery in Wythenshawe.
And as we head into the festive season at full speed, after what has been an undoubtedly turbulent year due to ongoing restrictions amid the coronavirus (COVID-19) pandemic, the services provided by this charity-led initiative could not be more vital.
At a time when the stigma around the use of food banks seems to be almost as high as the rates of unemployment and the level of economic struggle, The Community Grocery is here to help.
Its mission is simple, but profound.
The Community Grocery exists to bridge the gap between supermarkets and food banks to allow people left in a vulnerable position as a result of the pandemic to have independence and dignity.
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And it’s really taken off.
The shop – which is part of The Message Trust’s site in Sharston – has been overwhelmed by the response since opening, and during the first couple of months alone has had over 750 families sign up to use the grocery system each week.
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Of these members, over 100 register for debt relief courses and over 200 request mental health support.
If all of that wasn’t amazing enough as it is, The Community Grocery’s impact has also extended to protecting the environment, by managing to save a whopping 84 tonnes of surplus food that would have otherwise gone to landfill.
But just how did this groundbreaking initiative start though?
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Well, it turns out The Community Grocery is just one cog in the wheel of the lifesaving work that The Message Trust has been carrying out this past year.
With the pandemic sadly pushing families closer to the poverty line than ever before, what began as a move by The Message Trust to re-purpose its community kitchens to feed the most vulnerable members of the community while the hospitality industry was temporarily closed back in April, saw The Mess Cafe – the community cafe which gives training and employment to ex-offenders, or those at risk of offending – become a hub for preparing and providing healthy meals to children missing out on their free school lunches, with a total of 60,000 meals sent out to those who need them most.
The support didn’t stop there either.
After realising that the need for such services was only increasing, a more sustainable and long-term option was brought about, and so, The Community Grocery was born.
The Community Grocery is passionate about individuals maintaining agency and continuing to support the local community beyond their primary needs.
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A shopper who signs up for a membership not only has access to The Community Grocery, but can also make the most of a range of wider support services, including debt relief, mental health services, job clubs, and cooking and life skills classes, as well as exploring a selection of Christianity courses provided by The Message Trust.
And now, with a growing community of families signed up and a capacity of 1000 members, The Community Grocery is reaching out and encouraging those who live locally and may have recently lost their job, are entitled to the free school meals programme, or are simply just struggling, to access the support.
You can pop by the store anytime during opening hours – 9:30am – 4:30pm – and the team will walk you through your first £3 shop.
Looking ahead to the future, The Community Grocery has now managed to successfully secure funding to expand its offering across the North West region and is committed to launching another four groceries around Greater Manchester over the next four months.
The Community Grocery team is “so pleased” to be able to further serve local people in partnership with churches in the community to provide more available space.
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And this also means there will be the opportunity for members to access the benefits of The Community Grocery across multiple locations over the next few months, so keep your eyes peeled and be sure to stay up to date on both Facebook and Instagram.
You can also find more information via The Community Grocery website here.
The Community Grocery, Message Enterprise Centre, Harper Road, Sharston, Manchester, M22 4RG.
Business
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
Business
A massive bowling, games and entertainment bar is coming to Manchester next year
Danny Jones
A popular bowling and table games bar that has already proved a hit in Liverpool is coming to Manchester for the very first time next year.
If you’re from the North West, PINS Social Club may not be a new name to you; nevertheless, this will be its Manc debut, with the location not only their first beyond Merseyside but just their second site to date.
As the name would suggest, PINS is primarily about bowling and socialising, but there is plenty more going on at this social club as you’ll find out soon enough.
Scheduled to open in late spring 2026, Manchester and our nearby neighbours in Liverpool are about to strike up a firm party partnership.
CGIs of PINS Social Club Manchester (Credit: Supplied)
Selecting the shifting face of Sunlight House for the space – already home to the likes of Schofield’s Bar – the 25,000 sq ft unit will span three whole floors, offering a next-generation social and entertainment experience in one of Manchester’s most stunning buildings.
A Grade II-listed, Art Deco structure, Sunlight House is undergoing a major £35 million refurbishment, with ‘grade A’ offices set to take up a significant chunk, but it’s soon set to house the latest PINS venue.
Sitting on Quay Street, just off the main Deansgate strip, the busy Peter St corner, and adjacent to Spinningfields, PINS Manchester is springing up right in the midst of arguably the city’s busiest stretches for nightlife.
Promising not only bowling, darts, and table games like pool, shuffleboard and beer pong, but karaoke, live music and all the biggest sporting events on the box, PINS Social Club really does aim to be a one-stop shop for all your needs on a night out.
For instance, their food offerings will run all the way from breakfast through to the late evening, and PINS Manchester is also set to feature a main stage on the ground floor for “electric half-time shows”, with the gaming mezzanine looming just above.
Not only is this going to be PINS’ biggest venue yet, but it’s well and truly on track to be one of the biggest hospitality openings coming in the next 12 months.
Headed up by MD Daniel Kelly, who has also been helping run the resurrected Almost Famous brand here in Manchester, the team knows all about this city. Speaking on the announcement, Kelly said: “Manchester is a city that thrives on energy, culture, and community – everything that PINS is about.
“This new venue will be our biggest yet, offering a bold and exciting social space that’s purpose-built for entertainment, competition, and ultimately, having a great time. We can’t wait to bring our concept to Manchester’s incredible social scene. Keep an eye out for more details coming soon.”
Julien Buronfosse, Managing Director at Karrev (the estate company who have leased the building to the business) added: “The PINS offering is diverse, dynamic and will provide tenants and the local community with an unparalleled leisure experience.
“We wanted to work with an operator that understood our vision of breathing new life into a historic building, contributing to the new era that Sunlight House is entering. The building has ambitions to be much more than Grade A office space, with a specific emphasis on community building. The addition of PINS to Sunlight House will contribute greatly to that.”
Consider us here at The Manc GroupVERY excited for this one.
As you can see, they’ve got plenty of room to work with. (Credit: Calmafftaylor via Wikimedia Commons)
Emily Sergeant -
27th November 2020 
