A new campaign is being launched to stop no-shows at restaurants – which cost the hospitality sector a devastating £16bn per year.
Statistics show that 25 per cent of people who book tables online do not turn up for their reservations.
The new #NOMORENOSHOWS campaign, launching on Thursday (July 16) has been designed to halt this from happening as restaurants and bars struggle to get back on their feet.
Hospitality has had to make numerous sacrifices to reopen in the current climate, cutting capacity to ensure social distancing measures and serving limited menus with fewer staff.
According to hospitality recruitment consultancy, Sixty Eight People, just a small number of no shows may now be the difference between business success or failure.
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Antonia Lallement from Gusto Italian has joined forces with this organisation to unveil the #NOMORENOSHOWS campaign in Greater Manchester; aiming to spread awareness and change behaviour.
Abi Dunn, founder of Sixty Eight People, explained: “Our beloved hospitality industry is fighting for its life after the catastrophic events of the last three months. We are slowly getting back on our feet but let’s be blunt – with already reduced capacity we simply won’t survive if the current level of no shows continue.
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“British people tend to feel embarrassed about cancelling. We want to say it’s OK to cancel, in fact you’re helping us out! In no other area of business is it acceptable to renege on a contract in this way. We have to change the way people behave and the notion that no shows are acceptable.
“Greater Manchester is a metropolis of bars, dining, coffee hang outs, gastronomic delights and nights to remember. Please help them all stay open!”
The movement starts with a social media ‘thunderclap’ on Thursday 16 July at 10am and hopes to reach as many potential customers across the region as possible – making the process of cancelling tables in advance “as natural as leaving a tip for good service.”
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Hospitality leaders, operators and employees will be posting the #NOMORENOSHOWS tile on Instagram, calling on their own network of customers, family and friends to share the image, too.
The #NOMORENOSHOWS encourages customers to embrace a simple philosophy:
The campaign has already gained support from the region’s hospitality leaders, including CEO of Northern Restaurant & Bar Manchester, Thom Hetherington.
Thom said: “A ‘one-size fits all’ approach of deposits or similar won’t work for every restaurant, and the brilliance of this campaign is that it isn’t prescriptive, it leaves spaces for individual operators to put their own processes in place.
“‘No showing’ has to become socially and morally unacceptable behaviour amongst diners everywhere. It damages businesses and can cost peoples’ jobs, and no one should want to have that on their conscience.
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“With a large but close-knit hospitality industry, including some very powerful voices, I think Manchester is perfectly placed to lead the charge with a campaign for no more no shows.”
Sacha Lord, Night Time Economy Adviser for Greater Manchester is also behind the campaign.
“We already know how tight margins are with restaurants, but sadly over the last couple of weeks, many operators are reporting no shows on bookings,” he commented.
“With the sector already on it’s knees, we need to support the industry and help wherever we can.
“If you want to cancel your booking, that’s totally fine, but please let the restaurant know, the earlier the better, so that they can rebook your table.”
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Recent viral tweets from well-known Manchester operators have also emphasised the need for action.
Anyone wishing to show their support for the sector and receive the tile and message ahead of Thursday should email [email protected] or DM any of Sixty Eight People on Twitter, Facebook or Instagram.
The Manc is helping local businesses and venues get back on their feet after lockdown with our #BuzzingToBeBack campaign – offering as much support and exposure for Manchester hospitality as possible.
Read more about what we’re doing for the industry here.
Eats
A groundbreaking new multi-use entertainment and leisure venue is coming to Manchester
Danny Jones
A new multi-purpose food, drink, entertainment and leisure destination is coming to Manchester city centre and the Salford border this autumn, and you won’t find many places that roll so much into one spot.
Mancs, get ready to welcome ‘Tangerine’.
Conceived by an impressive collective of local creatives, indies and those with plenty of experience catering to the Northern masses, Tangerine is promising everything from multiple resident kitchens, a live music hall, an arthouse stage, a specialist martini bar and more.
Better yet, after a year in the making and quietly chipping away at the striking space, it opens later this month, so you don’t have to wait long to try it for yourselves.
Located on New Bailey Street, just on the edge of Spinningfields and Salford Central, this groundbreaking new venue features two main platforms (utilising the integrated charm of the historic railway arches), each boasting its own selection of attractions.
While platform one will offer a bakery, coffee roastery, wine store and bottle ship, the ‘Canteen Club’ and even a florist, number two will contain the music hall, arthouse stage and the stylish ‘Grand Departures’ bar – serving seven espresso martini alone – Tangerine will deliver a seamless day to night transition.
Arguably, however, the centrepiece is the ‘Cantina Collective’. The food and drink hall promises seven in-house kitchens, showcasing a variety of cuisines.
The opening line-up already confirmed includes Vanda: a family-run Parisian-inspired Ukrainian bakery; Mexican taqueria, PANTERA, burger joint Juicy, as well as Yo Dutchie (a unique fusion of Dutch-Japanese food) and a new Korean/ramen concept from local sushi favourites, Unagi.
Our stomachs are already grumbling just thinking about it.
CGI renders of the completed space. (Credit: Supplied)
Designed not only by the brains behind Northern Quarter’s beloved Mala hidden garden but WANT STUDIOS, who will be ensuring local artists, independents, and traders will be regularly spotlighted, the site will boast a capacity of well over 300 people.
Artyom Dmitrijev, owner of Tangerine and Mala, said in a statement: “Over a year in the making, we’ve used all our experience in design, interiors, architecture and hospitality to create our dream project. A place for all the independents to come together and thrive.”
Andy Windsor, Director of WANT STUDIOS, added: “Tangerine unites the city’s independent kitchens, bar tenders, bakeries and entertainment specialists. It is a unique showcase of what we do in the city. This is a new space for creativity, food, and culture, and we’re proud to be part of it.”
Debuting to the public with a big Halloween weekender on the evening of Friday, 31 October, with another launch event the following Saturday, you can sign up for exclusive early access for free, which could see you score a few freebies to boot.
Featured Images — Press shots (supplied)/Tangerine MCR (via Instagram)
Eats
Bottomless curry deal returns to popular Manchester Indian restaurant Zouk
Danny Jones
One of the best-loved Indians in Manchester has relaunched its bottomless curry offering and is chucking in free rice and naans to boot.
Zouk over on Chester Street has brought back its endless curry, rice and naan deal to ease the last of those January blues.
Every night this week, you’ll be able to tuck into a full buffet of the tea bar and grill’s award-winning, authentic curries, showcasing dishes from all over the Indian subcontinent.
Costing just £20 a head, you can feast until your heart’s content on some of the very best curries in the city – no exaggeration.
What does ‘bottomless curry’ night at Zouk look like?
The bottomless curry deal at Zouk first ran this year back in January, but it’s now back for National Curry Week (6-12 October 2025), and we can’t wait to stuff ourselves silly yet again.
Every single day, there’ll be four different curries to choose from, always including two meat options, a vegetarian curry and a vegan dish.
What exactly can you get on Zouk’s bottomless offer?
As mentioned, each booking also includes unlimited rice and naan to go with your curry of choice.
Tables are for 90 minutes per booking, giving guests plenty of time to take on the increasingly popular bottomless curry challenge.
Question is, do you have the stomach for it?
With an ever-rotating selection of curries inspired by various distinct regions and speciality cuisines, you’re not short on variety either. You can see Zouk‘s current bottomless curry menu in full below:
Monday
Chicken Karahi – A speciality from the Northwest region of Pakistan. Tender pieces of chicken cooking in a sizzling wok over hot flames with tomatoes, crushed peppercorns, cumin, ginger and garlic.
Lamb and Potatoes – Tender chunks of lamb cooked with new potatoes, yoghurt, tomatoes and garlic.
Mutter Paneer (V) – Indian Paneer cheese with new potatoes, yoghurt, tomatoes and garlic.
Chole Masala (VG) – From Delhi to Punjab, this authentic channa masala is a tasty street food classic.
Tuesday
Tamater Kadei Murgh – A delicious chicken and tomato curry cooked with mild spices. Perfect with rice or bread
Lamb Do Pyaaza – Medium-spiced North Indian speciality: tender pieces of lamb slowly cooked with lavish amounts of caramelised onions in a spicy masala
Tarka Dall (V) – Channa and mung lentils cooked in a spicy sauce
Gobi Mutter (VG) – Spicy cauliflower sautéed in a rich tomato masala with peas
Wednesday
Chicken Do Payaza – Spiced North Indian chicken dish with tomatoes and caramelised onions
Lamb & Bindi – Tender pieces of lamb cooked in a spicy masala with ‘lady fingers’ (okra)
Chole Masala (V) – Authentic channa masala is a tasty street food classic
Mili Juli Sabzi (VG) – Fresh vegetables fused together with herbs and spices
Over the halfway hump, room for more? (Credit: The Manc Eats)
Thursday
Chicken Tikka Masala – A simple classic chicken tikka masala. Chicken pieces marinated in yoghurt tossed inside a balti of garlic and ginger.
Lamb Rogan Josh – A speciality from Jammu and Kashmir, with chillies and juicy tomatoes.
Dall Makhani (V) – Black lentils in a smooth and creamy sauce.
Palak Aloo (VG) – Spinach leaf and fenugreek cooked with new potatoes and coriander.
Friday
Chicken Handi – Punjabi-style chicken curry slowly cooked over burning flames with tomatoes, onions, garlic and Zouk’s special garam masala.
Lamb Jalfrezi – Lamb pieces cooked with capsicum, onions and tomatoes in a thick spicy sauce.
Bengan do Pyaza (V) – A medium-spiced North Indian dish of aubergine cooked with tomatoes, spices and lavish amounts of onions.
Bindi Do Pyaza (VG) – A medium-spiced North Indian dish of Okra cooked with tomatoes, spices and lavish amounts of onions.
And now we’re stuffed…
If you’re looking for somewhere to get bottomless curry in Manchester, this is the place for you. (Credit: The Manc)
Zouk has become one of Manchester’s leading restaurants since it opened in 2009, even drawing in famous fans like Rihanna, Drake, Manchester United stars and, of course, many a Mancs each and every day – because there’s never a bad time for a curry.
Available all throughout this week, you can make the most of this incredible bottomless curry deal like we do every year and trust us, Manchester: it genuinely NEVER disappoints.
You can find more information – including all terms and conditions – on the website and book your visit HERE, or over the phone on 0161 2331 090.
The Manc -
14th July 2020 
