Four of the UK’s major supermarket chains have been forced to clarify how motorists pay for their fuel at petrol stations.
After reports this week claimed that Asda was the latest supermarket to bring in the controversial new £99 deposit rule for people using ‘Pay at Pump’ services, which sees it following in the footsteps of Tesco and Sainsbury’s, it’s sparked its fair share of backlash from motorists condemning its introduction, and many confused as to what it actually is.
If you’re unfamiliar with the situation that’s been unfolding since last summer and the changes that have been made, then it basically refers to the deposit amount which is taken when using ‘Pay at Pump’ facilities.
Previously, all ‘Pay at Pump’ transactions were authorised by simply requesting a £1 transaction from your card issuer, before taking payment for the value of the fuel one to three days later, but back in June 2021, new rules imposed by Visa and Mastercard saw that pre-authorisation amount rise up to £99 at some retailers.
This means your bank may create a temporary hold of up to £99 while you fill up.
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On completing the transaction, the actual amount is deducted immediately from your account, and the pre-authorised amount is immediately cancelled.
Previously, all ‘Pay at Pump’ transactions were authorised by requesting a £1 transaction from your card issuer / Credit: Pixabay
Mastercard explained in a statement shared to its website last year: “The way you pay for your fuel at an automated fuel pump in the UK is changing.
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“Your card issuer/bank will temporarily reserve up to £99 of your available balance while you fill up [and] then when you have completed fuelling, you’ll be charged for the correct amount of fuel you have used and the remainder of any reserved funds will be released back to your available balance.”
While some supermarkets immediately rolled out this update to pre-authorisation payments, others have just started to trial the process.
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Tesco, Sainsbury’s, and Morrisons were the three supermarket chains to announce the changes to the pre-authorisation amounts for ‘Pay at Pump’ facilites last year, with Asda – which was said to have already been forced to suspend a similar scheme three years ago after complaints from motorists – reported to be bringing the change in this year.
But now, each of those retailers have had their say to confirm the latest.
As per widespread reports this week, which have already garnered backlash from motorists confused at the situation and demanding explanation, Asda is currently in the process of changing its pre-authorisation rules to raise the deposit amount, but it has clarified how this will work in a statement.
The supermarket said: “On completing the transaction, the actual amount is deducted immediately from your account and the pre-authorised amount is immediately cancelled.
“The solution makes it easier for you to keep control of your finances when you pay for your petrol at the pump, however, if an issue does arise you should first contact the bank that issued your card.”
Morrisons
Out of the initial three supermarkets to implement the new rule, Morrisons was the last to introduce it, having only officially adopted the hiked pre-authorisation charge back in November 2021.
Explaining more about the process in a statement at the time, Morrisons said: “Under new rules, implemented by Mastercard and Visa, we must now request authorisation from your card issuer for up to £100.
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“Once you’ve finished filling up, the final transaction amount is sent to your card issuer.
New rules may mean your bank creates a temporary hold of up to £99 while you fill up your vehicle / Credit: Marco Verch (via Flickr)
Tesco
Tesco is currently in the process of trialling the £99 pre-authorisation payment rule.
After announcing the trial back in June 2021, and coming up against a significant amount of consumer backlash, the supermarket explained in a statement: “We are currently trialling this change in selected locations, so you may find this payment change happens at one petrol station but not at another.
“If you have a problem with a payment, please contact your bank that issued the card, as this new payment rule is not under our control.”
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They added: “There may be a small number of occasions where your card issuer doesn’t update your balance in real-time [but] we’ll only ever charge you for the value of the fuel you’ve purchased.”
Sainsbury’s
It’s been reported that around 60 ‘Pay at Pump’ facilites at Sainsbury’s stores across the UK currently request a pre-authorisation amount of £100, before starting the fuel-filling process, with the supermarket’s website explaining that: “Under new industry requirements mandated by Visa and MasterCard, self-service pumps at Sainsbury’s Petrol Forecourts will request a £100 pre-authorisation amount before starting the fuelling process.
“This is to ensure that customers have sufficient funds to cover the cost of fuel dispensed.
“When the transaction has completed, the Pay at Pump terminal will send a message to your bank with the actual transaction amount which will be charged to the customer; the pre-authorisation amount will be almost immediately released back to the customer’s account.
“The introduction of this change means that the customer will almost immediately see the actual value of fuel dispensed in their bank account.”
Featured Image – iStockphoto
News
Coronation Street and Emmerdale cancel filming after news of cutbacks and reduced schedule
Danny Jones
Coronation Street and Emmerdale production crews are said to have cancelled at least one day of filming this week following news of more cutbacks and a reduced schedule of programming.
The beloved British soaps have been up against it for some time now, with viewing figures and costs struggling at both ends of the spectrum, and the latest development doesn’t spell great news for the cast and crew, not to mention audiences.
According to Digital Spy, regularly scheduled filming was due to take place in Manchester and Leeds on Tuesday, 5 February, with each show shooting roughly six to eight weeks in advance of storylines.
However, following reports of more hits to the industry and the latest steps ITV, specifically, which will see fewer episodes of both Corrie and Emmerdale air each week, film crews are said to have been stood down as they await further updates.
Part of the Coronation Street set over in Salford Quays. (Credit: The Manc Group)
Announcing steps at the start of February, ITV confirmed that Coronation Street and Emmerdale are to see their content cut by an hour a week between them from next year.
While Corrie currently broadcasts three hour-long episodes per week and Emmerdale four half-hour episodes plus one full-hour instalment, the new slate will see both soaps dial back to only air 30-minute episodes, with a so-called ‘soaps power hour’ every both shows at 8pm and 8:30pm.
Put in simplest terms, viewers will have half an hour less of their regular soaps to watch overall each week but with episodes airing at more regular intervals, which the network claims is “viewer-led” and will allow fans to enjoy the shows “in the most digestible way.”
Metro writer Duncan Lindsay has labelled the decision as a tough one to make but something that could ultimately “save” the two long-standing soap operas in the long run.
On the other hand, this obviously means a big chunk of work being lost for those working on sets across the board, with ITV having already taken steps to cut costs ever since the pandemic, and the UK’s viewing public has given mixed reactions, to say the least.
The hour of scripted content saved from the overdue cut to Corrie and Emmerdale should be pumped into a new continuing drama. It’s the only way to justify the loss to the industry.
With an increased focus on streaming and making both shows more accessible, episodes will continue to be released from 7am on ITVX before airing on live telly later that evening.
Responding to the changes, the performing arts union Equity admitted that the steps do cause “further cause for concern”, especially following the cancellation of other soaps like Doctors and Hollyoaks also having recently seen its schedule adjusted.
It remains unclear when the respective cast and crews will return to filming.
What do you make of the cutbacks: will you miss the sum total of 60 minutes being shaved off your Corrie and Emmerdale catch-ups, or do you think it’s a bittersweet step that could help freshen up the format and sustain it for years to come?
Already being described as “the ultimate African safari experience right here in the UK”, some of the lodges will be located at the side of a lake, while others will offer views of a private savannah-style habitat that are home to Northern giraffes.
Bookings officially went live last Wednesday (29 January), and demand was “nothing short of phenomenal”, with the website crashing for a brief period and more than 550 bookings made so far.
But merely moments after this, people began hitting out at the prices for overnight stays.
Those working on the “very special” project say a stay at The Reserve will help to fund Chester Zoo’s global conservation projects.
Chester Zoo has issued a statement after people slammed the ‘totally ridiculous’ prices for safari-style lodges / Credit: Supplied
In the off-season, prices for the lodges start from £375, while one-night stays in summer start from £672.50, and then in peak season, for the more luxurious lodges, prices can go all the way up to £2,486, but it’s worth nothing that this does include guided safari tours and going behind-the-scenes with the giraffes.
“As an international wildlife charity we wholly rely on public funding to carry out our species-saving work,” a Chester Zoo spokesperson said in defence of the pricing.
“The Reserve is the latest way that people may wish to help to directly fund our global conservation projects and make a difference to the future of some amazing, but sadly endangered, species.
“A stay at The Reserve includes so much more than a room for the night.
“Packages include elements such as a range of exclusive behind-the-scenes and animal experiences, breakfast, dinner and out-of-hours access to the zoo, as well as two-day passes and the chance to view wildlife straight from your lodge balcony.”
Find out more and book your stay in the new lodges on the Chester Zoo website here.
Emily Sergeant -
15th February 2022 
