Avanti West Coast has been granted a contract extension for a further six months, despite being continuously branded “unacceptable” by government ministers, local leaders, and countless customers.
The company has been given until 1 April 2023 to continue running the West Coast Main Line from London to Glasgow by the Department for Transport (DfT), but has been told that it needs to “drastically improve” its services if it’s to stand any chance of having the contract extended further beyond that date.
The rail firm has been responsible for operating the route from Manchester Piccadilly to London Euston since December 2019, but notably took the decision to slash its timetable “until further notice”and temporarily suspend ticket sales over the summer.
Avanti said at the time that it would continue with with “a reduced service”, with train frequencies between the capital and Manchester being reduced to as few as one per hour, rather than the usual three.
Since the reduced timetable came into operation, some passengers travelling on the services reported scenes of chaos – including instances of “fights” over seat reservations.
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The move was, understandably, met with widespread backlash and criticism, with Mayor of Greater Manchester Andy Burnham being particularly vocal about it, and most-notably calling the move “nothing short of a disgrace”.
Mr Burnham said yesterday that he would not accept a service below two trains per hour.
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Labour leader Sir Keir Starmer has also said this week that Avanti should be stripped of its contract, claiming that the West Coast Main Line service was “simply not good enough”, and he knows how “frustrating” it is as he uses those trains himself.
Even with all of these critiques taken into account though, Transport Secretary Anne-Marie Trevelyan has announced the contract extension for the rail operator, but added that the operator has been put on an improvement plan, and that the DfT would “consider Avanti’s performance” once the extension comes to an end.
The government has previously said it would keep all options on the table – including the option for non-renewal of the contract.
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“We need train services which are reliable and resilient to modern day life,” Anne-Marie Trevelyan said in a statement addressing the renewal.
“Services on Avanti have been unacceptable, and while the company has taken positive steps to get more trains moving, it must do more to deliver certainty of service to its passengers, so we have agreed a six-month extension to assess whether it is capable of running this crucial route to a standard passengers deserve and expect.”
The improvement plan will see a swathe of new drivers trained, recruitment of other train crew members, a timetable recovery plan, and a “significant, sustained, and reliable increase” from about 180 trains to 264 trains per day on weekdays.
These will be implemented as the new and retrained drivers “become available”, the DfT added.
Avanti says the West Coast Main Line contract extension will allow it to focus on restoring services that passengers “rightly expect”.
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“We are committed to working closely with government and our partners across the industry to deliver a successful railway that serves the needs of our customers and communities,” said Graham Sutherland, CEO of FirstGroup, which part-owns Avanti.
“The agreement allows our team at Avanti West Coast to sustain their focus on delivering their robust plan to restore services to the levels that passengers rightly expect.”
Featured Image – Avanti West Coast
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Manchester firefighter surprises partner with proposal during new recruits parade
Danny Jones
We’re a sucker for a wholesome little video as we know you are, which is exactly why we thought of you lot when we came across this video of a newly graduated Manchester firefighter surprising his partner with a heartwarming proposal.
Just the kind of heartwarming that usually sets us off after a long week at work.
The clip shared by Greater Manchester Fire and Rescue Service (GMFRS) on Thursday, 25 April, shows Manc fireman James popping the question to his girlfriend sat unassumingly in the audience at a recent passing out ceremony.
Pass out ceremonies are when trainees go from recruits to fully qualified firefighters after completing their intensive operational training. It’s a long-standing tradition in the emergency services where friends and family gather to celebrate their achievements – it’s almost like it’s the perfect opportunity…
As you can see, since the graduates are usually the centre of attention, James couldn’t help but size his moment and instead of walking and lining up normally like everyone else, he decided to head straight over to his wife-to-be and get down on one knee.
You already know the rest.
Welling up immediately and barely able to remove her hands from her face, Melissa nods and says yes as the crowd cheers and the pair share a smooch.
Writing on social media, the GMFRS said: “We managed to capture a VERY special moment at our new recruits pass out parade today… Congratulations to James and Melissa!”, adding, “Certainly one way to start your new career”.
If we don’t see all the groomsmen dressed as firefighters on a random viral video sometime soon we’re going to be gutted.
All the best to the happy couple and if you’ve got any more lovely clips like this to send in so we can make ourselves cry (in a good way), you know what to do.
Featured Images — Greater Manchester Fire and Rescue Service
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Peter Kay’s statement in full as his Co-op Live gigs are postponed for SECOND time
Daisy Jackson
Peter Kay has issued a statement after his two gigs at Co-op Live were rescheduled – again.
The Bolton-born comedian was supposed to officially open the huge new Manchester venue last week, but ‘power supply issues’ forced it to be rescheduled.
He was then supposed to perform on Monday and Tuesday of next week instead, but these two shows have been pushed back even further.
Peter Kay has now issued a statement addressing the postponement, saying it’s ‘very disappointing’.
He also said: “I know, I can’t believe it either.”
He’s even amended his own tour poster to add the disclaimer: “(If they actually open the place).”
The star joked that he was now the ‘ninth artist in the world’ to play there.
The legendary comic wrote: “To everybody with tickets, my apologies once again but unfortunately the Co-op Live still isn’t ready and so, as yet, remains untested for a large-scale audience.
“Consequently, they are having to reschedule my two shows yet again (I know I can’t believe it either).
“The first available dates the shows can reschedule to are as follows: Mon 29th April to Thurs 23rd May, Tues 30th April to Frid 24th May.
“Tickets will be transferred, or refunds given if the new dates aren’t suitable.
“It’s very disappointing but your safety is important, and I won’t compromise that.”
Co-op Live said in a statement: “Since making the difficult decision to postpone the live shows at Co-op Live due to take place this week, we have been undertaking an extensive protocol of testing critical procedures to ensure all areas are ready for fans.”
They’ve also made the rather bold decision to once again assure fans that the next raft of shows now set to be their opening gigs – big dates from Boogie Wit Da Hoodie and Olivia Rodrigo – are still set to go ahead as scheduled.
Touch wood.
“To ensure that we can run all shows safely, regretfully we have now had to take the decision to reschedule the planned The Black Keys and Peter Kay shows.
“Both The Black Keys and Peter Kay have graciously agreed to reschedule their shows. The Black Keys will now perform on 15 May 2024, and Peter Kay will now perform on 23 and 24 May 2024.
“All tickets remain valid and ticket holders will be contacted by their point of purchase. Refunds will be available for those who can no longer attend.
“We deeply appreciate the impact this will have on excited fans, and sincerely apologise for the inconvenience that this change will undoubtedly cause. Rescheduling Peter Kay and The Black Keys will give us the extra time we need to continue testing enhanced emergency communications thoroughly.
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“This is vital to satisfy the rigorous set of guidelines and protocols that are necessary for a venue of this size to ensure that our fans, artists and staff have the safest experience possible.”