A hungry mechanic in Bolton has been praised after giving a hilarious response to an impatient customer that left him a damning review online.
After being confronted by a stroppy driver who insisted that he put down his food and fix her car immediately despite him not having stopped all day, cheeky mechanic Chris Hogan decided to take matters into his own hands.
The gearhead, who works at Eddie’s Motor Spares, was accosted by a rude customer during his 15-minute break just had he had sat down to a hot pie for his first break.
Ringley-based worker Chris had already told the customer that he would fix her issue in ten minutes’ time, once he was done with his pie and the rest of his fifteen-minute lunch break, but that wasn’t considered speedy enough.
Instead, she sped off and instead uploaded a negative review of Eddie’s Motor Spares, taking the business’s perfect 5-star score down to a 4.6.
ADVERTISEMENT
He told The Bolton News: “I couldn’t believe it. We had been working without a break all morning and just sat down at 1pm for a hot pie.
“I took my first bite and a customer demanded I put it down and fix her brake light ‘because it only takes five minutes’.
ADVERTISEMENT
“Now, if it had been a bad pie, I might have done just that, but it was so tasty and I had been looking forward to it, so I asked her to wait 10 minutes.”
Sharing a picture of himself to the social media networking site, Chris wrote: “Just adapting an eating tray so i can eat lunch and fit bulbs at the same time so the next reviewer won’t leave me a bad review for not leaving my half-eaten lunch so she can have a bulb fitted Immediately on demand.”
The negative review shared online by the customer who inspired the eating tray read: “Needed a brake light fitting. 5-minute job.
ADVERTISEMENT
“Unhelpful lady behind the counter said everyone was on their dinner – saw two blokes in the back.
“I get everyone needs a lunch break but for the sake of 5 mins?! Phoned back later and still no joy so went Formula One in Farnworth.
“No probs there and no charge. Guess who I’ll be using in the future?!!”
Customers at the garage have been quick to pile on and offer support to Chris after he posted the picture of himself and his pie-eating tray to the business’s Facebook page.
One person wrote: “A nice meat and potato pie on a buttered balm would settle your nerves Chris.”
Another person said: “How DARE you have your dinner! Love the tray idea, keeping entitled people happy whilst having your dinner, that’s how businesses should be run. Bravo!”
A third joked: “Honestly having lunch instead of sorting out your customers,Next thing you be doing is going on holiday.”
A fourth commented: “Got to earn your bread & butter”
Speaking to The Bolton News, Chris added: “It is a family-run business, father and son, and we’re hungry mechanics but haven’t had a customer react like that in a very long time.
ADVERTISEMENT
“The last person I remember doing something similar tipped a £1 coin, then came back in and asked to swap it back for a 20p.
“I couldn’t even buy a packet of crisps with that!”
Featured image – Eddie’s Motor Spares
News
Amazon is hiding loads of free stuff in lockers next week for Prime Big Deal Days
Daisy Jackson
Amazon will be hiding free gifts around the UK next week to celebrate Prime Big Deal Days.
The online retail giant will be stashing everything from mobile phones and earphones to beauty gift sets and designer watches in its network of lockers.
You might even stumble upon a new, free kitchen gadget when you’re collecting your normal Amazon shopping.
There is a catch though (or a perk, depending on how you look at it).
The Irish star, who just landed his first UK number one album, wants to make customers ‘feel like a big deal’, apparently.
And seeing as he shot to fame with his viral flashmob stunts, he seems like a good choice to be popping up from behind Amazon lockers as people pick up their online shop.
Cian Ducrot comments: “My flash mob performances are all about spreading joy and music, and I loved helping shoppers feel like a big deal at the Amazon Lockers.”
Amazon’s Prime Big Deal Day sales event, which is taking place on 10 and 11 October 2023, will also see the brand hide hundreds of items in Amazon Lockers around the UK.
Over those two days, Prime members who are collecting shopping will be given the opportunity to pick a code, which will open a locker containing a free item to take away.
Surprise locker locations will be in London, Cardiff, Liverpool, Newcastle, Belfast, Glasgow, Birmingham and Manchester on 10 and 11 October.
The giveaway runs alongside a Prime member exclusive shopping event, featuring deals on everything Prime members need for Autumn, from making an early start to festive shopping, to stocking up on seasonal essentials.
Council Tax in Manchester could be raised to support the city’s ‘poorest households’
Emily Sergeant
Manchester City Council has laid out plans to potentially raise residents’ Council Tax to help support the “poorest households” in the city.
Councillors are proposing that, under the city’s current Council Tax Support scheme, the amount owed by a household is reduced by up to 100% for pension-age residents with the lowest incomes, and up to 82.5% for working-age residents with the lowest incomes from April 2024 – with the maximum reduction for working-age residents increased by 2.5% to 85%.
This means the maximum that those eligible for support would have to pay is just 15% of the bill, according to Manchester City Council.
At the same time, it’s being proposed that rules allowing reductions to be backdated, in instances where someone “has a good reason not to have claimed sooner”, are extended to allow up to a year’s back payments, rather than up to six months as is currently the case.
With the proposals all laid out, a consultation has been opened and residents living in the Manchester borough are now being asked for their views.
The Council is proposing changes to the Council Tax Support scheme that would provide more support for Manchester residents.
The Council Tax Support scheme currently provides around one fifth of Manchester households with help paying their Council Tax, but it’s estimated that these proposed changes would cost the Council around £770,000 in 2024/25.
This proposed raising of Council Tax also comes after the Council revealed earlier last month that £50 million in funding will go towards upgrading and improving social housing in Manchester over the next two years – with thousands of tenants living in social housing and Council-owned residential complexes across the city and wider borough set to benefit.
Residents in these properties are set receive what is being dubbed “transformational investment” to their homes before 2026.
Council Tax in Manchester could be raised to support the city’s ‘poorest households’ / Credit: Archello / Rockpanel
“We are acutely aware that some residents are really struggling due to cost of living pressures,” admitted Cllr Rabnawaz Akbar, who is the Executive Member for Finance at Manchester City Council on the proposals, “and this is why we’ve already introduced a range of measures to help people access food, advice and support.
“As part of this wider response, we want to go even further to help the poorest households in Manchester with their Council Tax, and that’s what these proposals are all about.
“We’re keen to hear your views on what we’re suggesting before we make a final decision.”
Georgina Pellant -
14th August 2023 
