Chester Zoo named best zoo in the UK thanks to more than 11,000 ‘excellent’ ratings

Congratulations are in order.

Emily Sergeant Emily Sergeant - 23rd April 2024

It’s official… Chester Zoo has been named to best zoo in the UK for 2024.

Everyone in and around Greater Manchester and the North West is familiar with just how brilliant the UK’s biggest charity zoo is and all the work it contributes towards conservation and protecting endangered species all across the world – but now, it’s got itself a respectable new title to prove it, and it’s all thanks to tens of thousands of positive TripAdvisor reviews.

The world’s biggest travel guidance platform has named Chester Zoo as the best-rated zoo to visit in the UK this year, with more than 11,000 ‘Excellent’ ratings.

Based on millions of online reviews, the new ranking puts the beloved Cheshire-based attraction ahead of the country’s other zoos after earning consistently good feedback from its visitors.

According to Chester Zoo, the “wonderful news” means that, as a conservation charity, it can continue its work with countries across the world to “help all animals survive and thrive”, as well as provide expert care to the 37,000 animals who currently call the zoo their home.


The zoo has also thanked its visitors for all their continued support each year, as this allows to “keep making a difference”.

“With every admission ticket, membership, animal adoption, or experience purchased, you are contributing to our mission of preventing extinction,” Chester Zoo said in a statement.


Speaking on the coveted new TripAdvisor title, Jamie Chirston, who is the CEO at Chester Zoo, says he’s “over the moon to be named the best zoo in the UK”, adding in a statement that: “It’s an incredible achievement and especially pleasing given it’s based on thousands upon thousands of genuine reviews and opinions.

“It’s a real seal of approval from our visitors, and testament to every single one of our dedicated, hardworking, and talented staff that make our conservation zoo the wonderful place it is.

“Every time someone walks through our gates, not only do they enjoy all kinds of wildlife experiences and a have great day out, but they’re also contributing to the vital conservation work we carry out here and around the world, and that’s why, as a not-for-profit conservation zoo, this top TripAdvisor ranking means such an awful lot to us.

It’s all thanks to more than 11,000 ‘Excellent’ ratings by visitors on TripAdvisor / Credit: Chester Zoo

“It’s confirmation that we’re getting things right for our visitors, [which is] especially important as, together, we’re preventing extinction and making a real difference for wildlife.”

The UK’s best zoo isn’t the only title Chester Zoo has claimed this month either, as TripAdvisor has also listed it as the eighth-best zoo or aquarium to visit in the whole of Europe too.

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So it double congratulations are in order – and they couldn’t be more well-deserved, right?

Featured Image – Chester Zoo