Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
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Sneak peak inside swanky new homes ready to rent in an up-and-coming Greater Manchester town
Emily Sergeant
Dozens of swanky new homes are now available to rent in an up-and-coming Greater Manchester town.
A collection of exciting first look images have been released of the new homes.
The reboot of the former derelict market precinct in the suburban Bolton town of Farnworth is being spearheaded by Capital&Centric, and the social impact developers behind the project are now giving prospective renters a sneak peak into the developed.
Dubbed Farnworth Green, the new community consists of 97 rental homes, made up of a super energy-efficient range of townhouses and apartments.
The development will be comprised of a mix of one, two, and three-bedroom properties, with 85 stunning apartments and 12 family homes – all of which have been designed with the same high-quality features that are usually reserved for Capital&Centric‘s city centre spaces.
Designed for renters, the dozens of new homes come with even more living space, as well private gardens to be enjoyed when the sun makes an appearance, and potting sheds for all the green-fingered people out there.
Residents will also have access to the exclusive rooftop garden, gym, lounge, co-working spaces, and dog washing stations for their four-legged friends.
The two-bed apartments are packed with Scandi-designed HAY furniture and massive floor-to-ceiling windows to flood the rooms with light, while the the top-spec kitchens are kitted-out with all the mod-comms and latest appliances you would expect.
The new townhouses, on the other hand, will be the first to be delivered under the developer’s ‘Neighbourhood’ brand.
Pioneering new homes at Farnworth Green are now available to rent / Credit: Capital&Centric (Supplied)
This includes Bolton’s first-ever operationally net zero homes, aiming to ‘slash’ energy bills for residents.
A raft of independent bars, eateries, and shops will also be taking shape on the ground floor of the community hub, giving locals and residents a place to meet up and enjoy seasonal outdoor events that will be planned once the neighbourhood is up and running.
Residents will also be able to spend time in a brand-new public square at the heart of the community, which will play host to artisan markets, art shows, and foodie pop-ups.
A collection of exciting first look images have been released of the new homes / Credit: Capital&Centric (Supplied)
“We’re buzzing to see the new homes come to life at Farnworth Green,” commented Tom Wilmot, who is the joint Managing Director of Capital&Centric.
“Farnworth Green is all about creating new and exciting spaces for businesses and the community to spend time in, as well as delivering a pioneering new town centre living experience and giving disused retail areas a new lease of life.”
Capital&Centric is encouraging people to sign-up fast to secure a viewing for the remaining apartment here, or walk-ins will be welcomed too.
Featured Image – Capital&Centric (Supplied)
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Neighbourhood Weekender reveals second wave of HUGE acts for summer lineup
Thomas Melia
Neighbourhood Weekender has just dropped another list of names for its 2025 lineup.
The Warrington-based festival is always stacked with mega acts, with this summer’s lineup being absolutely no different, and a whole new bunch of famous faces have just been announced this week too.
This new batch of bands and artists sees the addition of some rising stars, as well as some much-loved favourites.
First up on the impressive roster is Dylan John Thomas, who may be known for his rockstar tunes, but he also loves to break it up with a performance of ABBA classic ‘Mamma Mia’ from time to time.
Villanelle are also ready to raise the roof, and if that name sounds familiar to you, then that’s because the band is fronted by none other than Liam Gallagher’s son, Gene, while another big highlight on the lineup just announced is The Slow Readers Club.
Neighbourhood Weekender reveals second wave of HUGE acts for summer lineup / Credit: Supplied
This list doesn’t end there either, as busker-turned-overnight-star Alex Spencer is on the bill and is already proclaimed as one of the UK’s most promising songwriters.
Previously, this popular indie rock festival – which is taking place this May bank holiday weekend on Saturday 24 and Sunday 25 May – had already announced huge names like James, Stereophonics, The Wombats, and The Reytons as some of the acts performing across this two-day event.
If this second wave of names didn’t convince you enough to get a ticket already though, worry not, as more names are soon to be revealed.
Georgina Pellant -
6th October 2021 
