Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
News
The ‘most complained-about’ show in Britain over the last five years has been revealed
Danny Jones
The TV show with the in Britain over the past half-decade has seemingly been confirmed, and we can’t exactly say it’s given everyone watching a good morning…
Yes, it’s GMB.
Well, that’s according to research by Aura Print, anyway; they dug down into the official Ofcom data to try and discover which British TV programme got the most complaints – an unwanted accolade that was earned quite comfortably by Good Morning Britain.
This might not come as too much of a surprise to many of you, especially regular viewers over the last few years, with GMB often popping up in headlines alongside phrases like ‘viewers complain’ and ‘Ofcom’. Either way, here’s what the study found:
Rank
Programme
Service
Number of complaints (2021-2025)
1
Good Morning Britain
ITV1
91,890
2
Love Island
ITV2
66,252
3
Julia Hartley-Brewer
TalkTV
18,525
4
Dan Wootton Tonight
GB News
9,207
5
King Charles III: The Coronation
ITV1
8,389
6
This Morning
ITV
7,387
7
Celebrities: What’s Happened to Your Face?
Channel 5
7,082
8
Oprah with Meghan and Harry
ITV
6,456
9
I’m a Celebrity…Get Me Out of Here!
ITV1
6,203
10
Jeremy Vine
Channel 5
4,982
11
Big Brother
ITV1 / ITV2
4,678
12
Lorraine
ITV
4,675
13
Breakfast with Kay Burley
Sky News
3,467
14
Emmerdale
ITV1
2,405
15
Vanessa
5
1,986
16
Loose Women
ITV
1,799
17
Married at First Sight UK
E4
1,748
18
Coronation Street
ITV
1,348
19
Lee Anderson’s Real World
GB News
1,668
20
Friday Night Live
Channel 4
1,630
21
Headliners
GB News
1,498
22
Ant Payne
Capital FM
1,430
23
Naked Education
Channel 4
1,413
24
The Brit Awards
ITV1
1,157
25
Today with Samantha Washington
Sky News
1,270
As you can see, GMB has racked up nearly 92,000 complaints over the past five years, which is well over 25k more than the next most inflammatory.
The rest of the top five is also made up of other mainstream news commentary programmes (four out of five), bar the second runner-up in Love Island, with 66,252.
It’s also worth noting that ITV is the most complained-about broadcaster of any network on the list. GB News came in second with three different shows on the list: Dan Wootton Tonight, Lee Anderson’s Real World and Headliners.
Certainly not surprising whatsoever was the particular episode that received the most complaints of all those in the history of Good Morning Britain, which went out on 8 March 2021.
In case you haven’t guessed which one this is already, it was the infamous Piers Morgan episode discussing Meghan Markle’s mental health, which was reported to Ofcom a whopping 57,973 times.
This feels like a lifetime ago, but we remember it receiving most Ofcom complaints Britain had ever seen at the time.
Yes, more than half of the complaints they have ever received come after ONE viral moment.
In terms of particularly divisive presenters, second only to Piers Morgan, Julia Hartley-Brewer was the next most complained-about presenter, racking up a total of 18,500 complaints.
GB News’ Dan Wootton came in at number three with 9,207 complaints, but also worth noting that plenty of what most would consider popular mainstream entertainment IPs like I’m A Celeb and Big Brother racked up over 10k collectively during this period.
You can find the full breakdown of Ofcom data from 2021-2025 right HERE.
Parents of Rochdale three-year-old mauled to death by ‘out of control’ dog jailed
Emily Sergeant
The parents of a young boy who was mauled to death by a dog described as ‘dangerously out of control’ have now been jailed.
Emergency services were called to Carr Farm, on Tunshill Lane in Rochdale, at around 1:10pm on Sunday 15 May 2022, after Daniel Twigg – who was three years old at the time – was attacked by a dog, believed to be a Cane Corso named Sid.
Despite the best efforts of emergency services at the scene, and trauma staff at Manchester Children’s Hospital, Daniel sadly died from multiple head and neck injuries later that afternoon.
The dog was one of eleven kept on the property, which the family moved into two months earlier, and the tragic incident occurred when Daniel entered a dog pen unsupervised, where Sid and another dog were housed in ‘poor conditions’.
Specialist officers from Greater Manchester Police‘s (GMP) Tactical Aid Unit and Dog Unit attended the scene, securing the area and safely removing the dogs.
The parents of a Rochdale three-year-old boy mauled to death by ‘out of control’ dog jailed / Credit: GMP
Sid, who was said to be showing signs of ‘extreme agitation’, was subsequently humanely destroyed at the scene by a firearms officer.
The two parents, Mark Twigg and Joanne Bedford, were sentenced at Manchester Minshull Street Crown Court las week after they were found guilty of being a person in charge of a dog dangerously out of control causing injury.
Joanne was sentenced to three years and six months in prison, and is disqualified from keeping a dog for 15 years, and Mark received a custodial sentence of two years and eight months, as well as being disqualified from keeping a dog for 15 years.
Speaking following the sentencing of the parents last week, Detective Sergeant Mark Evans, from GMP’s Major Incident Team, said: “This was a deeply tragic and traumatic incident that has left a permanent mark on everyone involved from Daniel’s family and neighbours to the officers and medical professionals who responded that day.
Georgina Pellant -
6th October 2021 
