It’s meant that services between Manchester and London have been running as infrequently as once an hour, rather than the usual three per hour.
Avanti also cancelled all seat reservations on journeys booked before 8 August, leading to frequent confusion on board trains.
The company has apologised for the ‘enormous frustration and inconvenience’.
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It added that it has increased the number of unreserved seating to ‘make it easier for customers to find a new seat’.
Several people have said they’ve headed to their reserved seat to find it double-booked, and passengers left to stand or try to find a vacant space on busy services instead.
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One person even reported ‘fights breaking out over seats that are reserved but have people sitting in them’ – a matter that Avanti said should be passed on to British Transport Police.
Hey @AvantiWestCoast – I won’t comment on the actual times of trains between Euston and Manchester, @AndyBurnhamGM has that covered, but fights are breaking out over seats that are reserved but have people sitting in them. You need to sort this out before someone gets hurt
Someone else said: “On the 0630 to Glasgow-London train. @AvantiWestCoast you’re still double booking seats!! Just been forced out our seats 2 hours in by v rude travellers. A quick word with your helpful train manager and it’s easily sorted – she upgraded us! It’s the way you ask. Thanks Karen!!”
One person asked Avanti: “Got my reservation months ago and found that four people have exactly the same reservation. Is this some sort of travel Hunger Games?? 13:09 Crewe to Edinburgh.”
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Someone on Twitter asked: “How the hell do you allow 3 people to book same seat?!? Absolute madness @AvantiWestCoast. Train is chaos and now running late. Complete joke!”
Another said: “Chaos of @AvantiWestCoast really has to be experienced to be believed: only 1 direct train per hour to Manchester from Euston; only 9 coaches booked (not 11) leading to ad hoc declassification; seats double-booked; driver shortage meant 10 min delay; shop cannot take card payment.”
“I spent months commuting to Manchester from London 15 years ago and the Virgin VHF (3 per hour) was a treat: sit-down restaurant car doing cooked breakfast; air-conditioning that worked; no smell & clean seats. 2-hour train journey was something to look forward to, not to suffer.
“By contrast the timetable for mid-September still hasn’t been confirmed, half the ticket machines at Euston were out of order with queues for the ticket booths. This is the main trunk line connecting the UK’s three biggest cities, when it is running at all.”
A spokesperson for Avanti West Coast said: “The reduced timetable was introduced to ensure a reliable service is delivered so our customers can travel with greater certainty.
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“This decision was not taken lightly, and we’re sorry for the enormous frustration and inconvenience this has caused for customers who booked with us to prior to the timetable change.”
Featured image: Avanti West Coast
News
The Strokes announce first Manchester gig in two decades
Daisy Jackson
The Strokes are finally set to return to Manchester for the first time in years, announcing a huge arena show today.
The iconic indie rockers have shared details of a new European tour, which includes a night at the massive Co-op Live arena here in Manchester.
The news comes hot off the heels of their celebrated Coachella set over the weekend.
The Reality Awaits Tour, named after their upcoming seventh studio album, will take The Strokes to Manchester as well as London and Newcastle, plus several cities across Europe.
The Strokes broke into the industry back in 2001 with their seminal debut album Is This It, which spawned massive indie anthems like Last Nite, Hard To Explain, and Sometimes.
Since then, they’ve released six studio albums, all of which have climbed into the top 10 of the UK Albums Chart.
You can expect to hear all sorts of fan favourites, like Reptilia, Juicebox, and You Only Live Once, plus new music including their latest single The New Abnormal.
Co-op Live said: “This is set to be an unmissable show as they come to Co-op Live for the first time and we can’t wait!”
Last time The Strokes played in Manchester, it was at the O2 Apollo way back in 2006 – the same year they supported Foo Fighters at Emirates Old Trafford Cricket Ground.
They played Lytham Festival more recently, but haven’t ventured back into Manchester itself since.
The Strokes will play at Co-op Live in Manchester on 26 October 2026.
Tickets will go on sale at 10am on Friday 17 April HERE, with a number of pre-sales beginning from Wednesday 15 April.
Manchester Museum to close much-loved section for ‘major’ £200k redevelopment
Emily Sergeant
Manchester Museum has announced that it’s planning to close of its best-loved exhibitions.
Thanks to a grant of £200,000 from the Department of Culture, Media and Sport’s (DCMS) Museums and Galleries Improvement Fund, Manchester Museum is planning a major redevelopment of its much-loved Vivarium.
The Vivarium has sat at the heart of Manchester Museum for more than 60 years, and is a centre for globally-significant conservation projects, caring for around 30 different amphibian and reptile species – many of which are critically endangered – in a bid to inspire generations of visitors.
Thanks to a pioneering partnership with Panama Wildlife Conservation Charity, which is just one of many projects designed to safeguard the future of endangered species and develop learning programmes that raise awareness of threats to biodiversity, Manchester Museum houses the world’s only captive ‘back-up’ population – which is why the redevelopment of the Vivarium is so important.
The funding grant will help to ‘revitalise’ public displays, and create new state-of-the art facilities and bespoke naturalistic environments for the amphibian and reptile species cared for by the Vivarium.
It will also allow the development of dedicated facilities for schools, teaching, and visiting tour groups, which the Museum hopes will ‘further enhance’ the gallery’s potential for learning.
During the redevelopment – which has been named the ‘Habitats of Hope’ project – new permanent displays will also be created that explore the connections between its wider collections and the animals it cares for.
Manchester Museum is set to close one of its much-loved sections for ‘major’ £200k redevelopment / Credit: Supplied
“Habitats of Hope speaks to how wonderful and how vulnerable the world’s rarest amphibians are” commented Georgina Young, who is the Head of Collections and Exhibitions at Manchester Museum.
“Major investment means Manchester Museum can match the highest standards of animal care with a more accessible visitor experience, while weaving stories of research, conservation, partnership and action that stretch from thriving ponds in Manchester to hyper-biodiverse ecosystems in Costa Rica and Panama.”
Daisy Jackson -
7th September 2022 
