A garden centre in Flixton has spoken out about an increased number of incidents involving members of the public being abusive towards staff members following new COVID safety measures.
Parker’s Garden Centre Flixton, in the Greater Manchester borough of Trafford, has taken to social media today to warn shoppers that it “will not accept is aggression in any form directed to staff” and asks that should any members of public have feedback to offer, they instead “have the courtesy to address this with us in a calm and respectable manner”.
The increasing number of incidents involving aggression is believed to be a result of the new health and safety measures the garden centre has put in place to meet government guidelines amid the coronavirus (COVID-19) pandemic.
Via an extensive statement on Facebook this morning, Parker’s Garden Centre Flixton, said: “We are and always have been open to feedback from our customers.”
“What we will not accept is aggression in any form directed to our staff.”
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“In the past few weeks, we have had growing instances of individuals being abusive towards staff over the safety measures we have in place. We ask that if you have feedback for us, you have the courtesy to address this with us in a calm and respectable manner.
“Our emails and Facebook messages are open and we do want to hear from you.”
“Since reopening, we have already made changes to our policies in response to feedback, including changing the number of people allowed to shop per household to 2 instead of 1 and allowing parents with babies in prams to enter the shop.”
“Going forward, we will continue to review our policies and make changes when and where possible.”
“However, we will not rush to loosen our measures – we will only do this when we are comfortable and when it is safe. Of course, we would prefer to let all customers into the shop, as we rely on the business of families, groups and people of all ages.”
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“These are exceptional times and we remain in the midst of a pandemic.”
“Trafford and the North West are still hotspots for COVID-19, so we are taking the situation and the safety of staff and customers very seriously.”
There are a vast number of reasons that we are not taking the same approach as other garden centres and retailers. All businesses are well within their rights to take things slowly and have stringent measures in place at a time when lives are at risk.”
“We have put thought into every one of our measures and the intention behind all of them is safety.”
Flixton Garden Centre
The current list of policies in place at Parker’s Garden Centre Flixton are:
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“We encourage customers to shop alone where possible, but no more than 2 people per household may enter together.
No under 16s, other than babies in prams, carriers or slings.
The one-way system in the shop must be followed at all times to allow everyone to safely social distance.
Both customers and staff must not come within two metres of each other.
We have a limit on the number of people in the shop at once. The reason for the queuing system is so we can monitor how many customers we are letting in and out. This is also another reason for no under 16s and only two per household – the less people we let in per household, the faster the queue will move and the less time you will have to wait.
No cash payments. This measure is in place to avoid contact between you and our till operators. Gift cards only for the time being as we cannot accept paper vouchers or offer change from them.
A temporary ban on dogs. This is not due to a fear of dogs spreading the virus, but to avoid people being tempted to stroke and fuss the dogs and to create maximum space in the shop for social distancing.
We are operating reduced customer service, as our focus is on keeping the shop safe and maintaining social distancing, our staff cannot offer some of the services we had in the past. This includes following customers around the shop to direct you to specific products. There are members of staff available in the plant area who can advise you from a distance.
Some of our products are currently unavailable in the shop – this includes some furniture and fencing. We are unable to deliver these items or have had to temporarily remove them from the shop to create space for the one way system and social distancing.
Our coffee shop remains closed until further notice.”
The statement closed out by closed thanking “patient and loyal customers for continuing to support” the garden centre during this time.
Parker’s Garden Centre Flixton is open Tuesday – Sunday from 10am-4pm.
Visit the centre website here for more information.
News
Council calls on Manchester public to help bring hundreds of empty homes back into use
Emily Sergeant
Residents across Manchester are being called on to help bring hundreds of empty homes across the region back into use.
Since the beginning of this year, a major review has been underway around the city’s draft strategy for bringing empty homes back into use to help meet demand for affordable homes across the city, while also improving communities by tackling empty homes that can blight an area… but now, Manchester City Council needs your help.
Following a major public consultation, the Council is now acting on feedback to accelerate plans to bring as many long-term empty homes back into active use as possible.
Although the number of long-term empty homes in Manchester is near a historic low, with the Council having managed to reduce the number by more than half since 2013, there is still more work to be done.
“Every void property is a missed opportunity to provide a family a place to live, reduce homelessness, and lessen the burden on temporary accommodation,” the Council said in a statement.
The Council is calling on the Manchester public to help bring hundreds of empty homes back into use / Credit: Benjamin Elliott (via Unsplash)
So, how can residents help then? What do you need to do if you spot an empty home on a street nearby?
Well, the easiest way to report an empty home is to report the issue online here, or by emailing [email protected]. And then once that’s done, a team of dedicated empty homes officers will take up the case to find out who owns the property and work with the owner on a plan to bring the home back into use.
The vast number of empty homes are privately owned with complex histories, and there are some cases where an owner may have passed away.
While working collaboratively with housing providers, voluntary organisations and public services are also a key element of detecting potentially empty or ‘problematic’ homes to repurpose them.
Officers can also support, where required, if a communication or language poses a barrier to resolving an empty home issue.
Tailored approaches to different communities – where empty homes impact neighbourhoods in different ways – are also being considered, according to the Council.
“To think, if we could bring all empty homes back into use, then we could provide more homes for those on the housing register and take pressure off the whole housing system,” explained Cllr Gavin White, who is Manchester City Council’s executive member for housing and development.
“The potential of making empty homes a thing of the past is huge for Manchester families looking for a place to call home – and a significant part of tackling the housing crisis.”
Featured Image – Wikimedia Commons
News
Urgent travel warning issued ahead of one of Manchester’s busiest event weekends of the year
Emily Sergeant
Greater Manchester is gearing up for what is set to be one of the busiest weekends of the year.
Manchester‘s biggest music festival, Parklife, returns to Heaton Park this weekend (Saturday 20 and Sunday 21 June), with tens of thousands of people expected to make the journey to see headliners Calvin Harris, Sammy Virji, Skepta, and Zara Larsson, as well as many other well-known music names… but that’s not all.
Over at the Etihad Stadium, Take That are set to perform a series of shows across the weekend, while the Etihad Campus will also host the Women’s Netball Final at Co-op Live from 3pm on Saturday afternoon.
The city will also welcome Lily Allen and the B52s across three nights at the AO Arena, and the Women’s Cricket World Cup will draw thousands to Emirates Old Trafford on 21 June, when South Africa take on India.
So, as you can see, we’ve got a jam-packed couple of days coming up.
📣 This weekend is expected to be one of the busiest in Manchester, with multiple events taking place across the city.
🚗 Public transport, roads and venues are likely to be extremely busy.
🕛 If you’re travelling anywhere this weekend, please plan ahead and allow extra time… pic.twitter.com/iqtmlSpAOR
In fact, it’s estimated that more than a quarter of a million people are expected to be travelling to the various events over the weekend, and of course, this means the roads and public transport will be significantly busier than usual.
Whether you’re one of the many fans or just making a regular journey, Transport for Greater Manchester (TfGM) is advising everyone to ‘plan ahead’, allow extra time for their journey, and avoid the busiest areas and times.
To prepare for the increase in travel, TfGM has confirmed that there will be more trams serving event venues, alongside extended tram operating times, to ensure everyone gets home safely.
For travel to and from Parklife, the specific Parklife travel ticket – which will be available on the Bee Network app – is valid on trams and buses across Greater Manchester, and this includes relevant shuttle buses operating to and from the city centre.
An urgent travel warning has been issued ahead of one of Manchester’s busiest event weekends of the year / Credit: Steve Turvey (Supplied) | TfGM
Throughout the weekend, extra staff and TravelSafe Support Officers will be out and about across the transport network to help passengers, and TfGM will be working closely with police and other partners to manage roads and the transport network around the clock.
“We’re expecting it to be very busy across the network, with more than a quarter of a million fans travelling to various sports and music events,” commented Danny Vaughn, who is the Chief Network Officer at TfGM.
“We will have as many staff as possible on the network, running as many services as we can to ensure that the Bee Network is here to help you get where you need to go.
“So, for everyone looking to get out and about, please plan ahead, check the Bee Network app for updates and have a safe journey.”
A dedicated travel page for this weekend’s event has been set up, so you can find out everything you need to know and get live updates on the Bee Network website here.
Emily Sergeant -
18th June 2020 
