Manchester Airport has issued a statement apologising for delays after passengers claim they were left waiting for “hours” just to check in.
It’s not been uncommon to see the UK’s third largest airport mentioned in headlines similar to this one over the past year or so.
The airport repeatedly drew criticism for its scenes of chaos for travellers this past summer – with extended delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and, even then, still ended up missing their flights in the most unfortunate cases.
But, despite the airport’s new CEO claiming “the big issues of earlier [last] year are behind us” in his first interview upon stepping into the role las July, passengers travelling through Manchester Airport yesterday said they were left waiting in “three-hour queues” just to check-in, and it was all due what the airport called an “an IT system outage”.
The airport explained in an initial statement that the IT outage was “affecting some of our processes”.
One passenger, John Gregory – who was due to fly from Manchester Airport to Dubai at 1:10pm – told ITV Granada that he experienced “painful” delays at baggage drop-off, and that, at one point, all passengers were told to check-in at the point where large objects usually go through, which he said made everything “extremely slow”
“We’ve been waiting three hours at the check-in,” Mr Gregory said at the time.
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“All bags are having to go through one bag inspection as the rest aren’t working. It’s painfully slow. There are lots of staff on the ground trying to get things through, but it’s absolutely rammed here now. It’s completely backed up.”
Another passenger told the MEN that they had been waiting for nearly two hours just for the plane to take off due to the IT outage causing baggage delays.
IT fault leaves Manchester Airport passengers waiting ‘hours’ to check in / Credit: Manchester Airport
Manchester Airport assured passengers facing complications and delays due to the IT outage yesterday that it was “doing all we can to ease congestion” within Terminal 1 to get travellers through the airport “as quickly as possible”, and said that its staff were “on hand to provide whatever assistance they can” to passengers in need.
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Passengers were also being advised to “check with their airline for up-to-date travel advice” throughout the day.
Shortly before 5pm, Manchester Airport then issued a statement confirming that “systems are all back up and running” and the airport is now “operating as normal” following the IT outage.
Family pay tribute to father-of-two killed in Rochdale plane crash
Daisy Jackson
The family of a man killed in a light aircraft crash in Rochdale have paid tribute to a ‘deeply loving father and devoted husband’.
36-year-old Arian Abbasi was one of two men killed when an aircraft crashed into farmland in Littleborough in Rochdale last week, after travelling from Birmingham.
Emergency services rushed to the scene shortly after 11am on Tuesday 3 February, but sadly pronounced both men dead at the scene.
It’s believed there was no one else on board the aircraft, and there were no reported injuries on the ground.
Now, Arian’s family have issued a moving tribute to him. He was a pilot from Harrow in Greater London.
They described him as being a ‘deeply loving’ family man, whose passion was flying.
He was about to embark on a new chapter with a commercial airline in just a few weeks’ time.
His family said: “He lived his life for his family and friends, giving them his constant love, strength, and support.
“Flying was his passion, and he was on the brink of beginning an exciting new chapter with a commercial airline on 23 February; a dream he had worked toward with immense pride and determination.”
GMP investigations are now focused on finding part of the parachute system which contains propellant and hasn’t yet been located.
Finding the device has been ‘very difficult’ due to the nature of the terrain and the wide area over which it may have travelled.
It measures approximately 10 cm in diameter and 30 cm long and has a red anodised finish. It weighs less than 2 kg. It may have a silver metal collar attached at one end.
GMP said: “Please do not handle the device if you see it. If discovered, contact the police immediately via 101 or our Live Chat at gmp.police.uk, quoting log 1056 of 03/02/26.”
Homeless children in Greater Manchester will now get free bus travel to and from school
Emily Sergeant
Children who are currently living in temporary housing in Greater Manchester are set to get extra support with school travel.
In a move that was announced by Transport for Greater Manchester (TfGM) at the end of last week, and following years of campaigning, homeless children living in temporary accommodation are now set to get free school travel on all Bee Network buses.
TfGM says it understands that some children end up a long way from their school when placed into temporary accommodation, and this leaves parents or carers with the difficult choice of either having to move them to a closer school, which ultimately disrupts their education, or having to pay unexpected travel costs.
While the Greater Manchester Strategy – which is the plan for the city region’s next decade – commits to reducing the number of families and children in temporary accommodation, and measures are also being taken to make sure residents have the support they need to ‘access, improve, and retain’ a decent, affordable home, this doesn’t tackle the immediate issue.
Homeless children in Greater Manchester will now get free school bus travel / Credit: TfGM
So, to help those families when they ‘need it most’, free bus travel to and from school is set to be provided, as subject to approval of this year’s Combined Authority budget.
The move comes after Greater Manchester Mayor Andy Burnham asked TfGM last year to look at options to help with the cost of travel.
“Using our locally-controlled Bee Network buses to support families when they need it most is the right thing to do,” Andy Burnham commented.
Of course, the long-term solution is no kids in TA and we’re working with our councils to achieve this in the next few years.
We can do it because GM will soon hit the point where we are building more council and social homes every year than we’re losing through right-to-buy. 👍🏻
“A move into temporary accommodation is often a massive upheaval for families and can be a worrying time. With this measure, the cost of travel to school will be one less thing for families to worry about.
“It will mean parents and carers don’t have to choose between an extra demand on their household budget and keeping their children with friends and teachers they know and trust.”
Emily Sergeant -
18th January 2023 
