The new boss at Manchester Airport has admitted there’s no quick-fix to ongoing issues – but said things are “considerably better” than they were earlier this year.
The UK’s third largest airport announced last month that Chris Woodroofe had been appointed managing director after former MD Karen Smart stepped down from the role back in early April 2022 to return to the south of England and “pursue fresh career opportunities”.
And now, Mr Woodroofe has spoken out for the first time since his appointment to give an insight into the current situation at the airport.
He has broken his silence and spoken out after what has been scenes of chaos for travellers over the last few months, with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
Speaking to both BBC Breakfast and ITV Granada this past weekend, Mr Woodroofe acknowledged that customers had suffered a “poor” experience in 2022, but unfortunately admitted that peak-time queues would continue over the coming months.
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He did however vow to “get passengers on their way” this summer holiday season.
The new boss at Manchester Airport has said things are “considerably better” than they were earlier this year / Credit: Manchester Airport
“It’s not going to be as good as we want it to be, it’s not going to be as good as it was in 2019 but what it will be is considerably better than it was three or four weeks ago,” he told ITV Granada.
“The big issues of earlier this year are behind us.
“Are we in a position to say it’s going to be like it was in 2019? No, there are still going to be difficult periods, we are still on a recruitment ramp-up and as a result security officers are going to be fairly new and they are still finding their feet but you can see the positive steps in the right direction.”
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He added that the airport was “looking to rebuild”, and told BBC Breakfast that it would aim to return to the standards seen in 2019 by the autumn.
Mr Woodroofe did however say that, despite these admissions, the vast majority of passengers travelling through the airport this summer are going to have a “reasonable experience”, but reiterated that people should still turn up no earlier than and no later than three hours ahead of their scheduled flight.
Chris Woodroofe – who is originally from Widnes – was previously the chief operating officer at London Gatwick Airport from 2016-2020, where he most-notably oversaw “a major programme of operational improvements” at the airport.
He held a number of senior roles there prior to that, including in customer service, security, and engineering.
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Mr Woodroofe officially started in his new role at Manchester Airport on 15 June.
Since taking on his new role, Mr Woodroofe said his priority is to get people on holiday without having lots of cancellations, adding: “I’m sure we’ve all done what we can to line ourselves up to get everyone on their way.
“It won’t be the perfect experience that I would have liked it to have been, but it will be an awful lot better than it was earlier this year.”
The richest people in the North West have been revealed, featuring Harry Styles, Sir Jim Ratcliffe, and Gallaghers
Daisy Jackson
The Sunday Times Rich List has been published today, revealing the wealthiest person in the North West to be Sir Jim Ratcliffe.
The annual list highlights the richest people in the UK, often filled with famous faces and business moguls.
This year, the 350 individuals on the list hold a combined wealth of £783.5 billion – that’s about a quarter of the UK’s total annual GDP.
The Sunday Times Rich List also highlighted other North West figures, such as Harry Styles, the Issa brothers, and Tyson Fury.
Other famous faces from elsewhere in the UK include Sir Elton John, Lord Lloyd-Webber, Sir Mick Jagger, Keith Richards, JK Rowling, Charlotte Tilbury and Sir Lewis Hamilton.
It found that Sir Jim Ratcliffe – chemicals magnate, Ineos CEO, and Manchester United shareholder – still tops the list regionally despite falling revenues and a £515.7 million loss.
Mohsin and Zuber Issa are fourth on the list of the wealthiest in the North West – the Blackburn billionaire brothers founded the EG Group petrol stations, and acquired the supermarket giant Asda.
Betfred brothers Fred and Peter Done come next, with an estimated net wealth of £3.6bn.
Property developer and Renaker founder (Renaker is behind the Deansgate Square towers) Daren Whitaker saw his wealth grow by £100m in a single year.
Elsewhere on the list are Liam and Noel Gallagher, making their Sunday Times Rich List debut at £375 million.
Michael and George Heaton, the British brothers behind the Represent streetwear brand, paid themselves minimum wage for a decade before selling a stake and making £18.5m each.
Robert Watts, compiler of the Sunday Times Rich List, said: “This year’s Rich List is a tale of two exoduses. One in six of the individuals and families who appeared on the list two years ago don’t feature this time.
“Many foreign billionaires who have been living in the UK have also dropped out because they have moved away. We have also seen a sharp rise in the number of British nationals now resident in Dubai, Switzerland and Monaco. As UK nationals these people remain on our Rich List — wherever they now live.
“These two exoduses pose challenges for the UK economy and its public finances. Will more of the wealthy now set up or grow their ventures overseas and in doing so create fewer jobs here? How much tax — if any — will Rachel Reeves’s Treasury be able to extract from those affluent Brits who have now left the country?
“For nearly 40 years the Sunday Times Rich List has analysed the fortunes of Britain’s most affluent people. We believe understanding where wealth lies and where it is being accumulated is a vital part of a functioning democracy.
“Over the years our research has told us a lot about our country, charting the way a generation of largely self-made entrepreneurs overtook the old money of the landed gentry.
“This year’s edition shines a light on fortunes made from artificial intelligence, driverless cars and crypto-currencies as well as baby milk, make-up, hoodies and other everyday items. We know many of our readers find those rags-to-riches stories of entrepreneurs who started out with little more than a laptop and an idea particularly inspiring.”
Man jailed for 10 years after raping ‘extremely vulnerable’ woman in Manchester city centre
Emily Sergeant
A man has been jailed after being found guilty of raping an ‘extremely vulnerable’ woman multiple times in Manchester city centre.
Benjamin Wilson, of Norwood Avenue in Chesterfield, was sentenced to over 10 years in prison after being found guilty of offences committed in Manchester city centre back in June 2022, Greater Manchester Police (GMP) has confirmed.
The victim – who was described as being ‘extremely vulnerable and intoxicated’ – plucked up the courage to go on a night out with friends in Manchester, however she became separated from them and was later subjected to a serious sexual assault, which was linked to a suspected drink spiking.
During the evening, the victim – whose identity has been withheld – and her friend believed their drinks had been tampered with, and she later found herself alone, heavily intoxicated, and extremely vulnerable, before she came into contact with Wilson near a takeaway.
Wilson took advantage of the situation, guiding her into a taxi before repeatedly raping her at a flat in Manchester.
The following morning, he dropped her near the hotel where she had been due to stay with her friend, and she proceeded to report the incident to police shortly afterwards.
A man has been jailed for 10 years after raping an ‘extremely vulnerable’ woman in Manchester city centre / Credit: GMP
From the outset, investigators said they faced ‘significant challenges’ – including limited early forensic opportunities and issues securing CCTV footage, all while needing to prioritise the victim’s wellbeing.
Hundreds of hours of work went into analysing witness accounts, financial and phone data, intelligence checks, and overcoming cross-force barriers leading to Wilson’s arrest in Derbyshire.
“The case was ultimately built through meticulous investigation, persistence, and, crucially, the strength and courage of the victim’s testimony,” GMP said.
Speaking following Wilson’s sentencing this week, DC Phillip Sargeant, of GMP’s Longsight CID, commented: “I am awestruck not only by the courage of the victim in coming forward, but also by her patience and resilience in waiting for justice.
Emily Sergeant -
4th July 2022 
