The new boss at Manchester Airport has admitted there’s no quick-fix to ongoing issues – but said things are “considerably better” than they were earlier this year.
The UK’s third largest airport announced last month that Chris Woodroofe had been appointed managing director after former MD Karen Smart stepped down from the role back in early April 2022 to return to the south of England and “pursue fresh career opportunities”.
And now, Mr Woodroofe has spoken out for the first time since his appointment to give an insight into the current situation at the airport.
He has broken his silence and spoken out after what has been scenes of chaos for travellers over the last few months, with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
Speaking to both BBC Breakfast and ITV Granada this past weekend, Mr Woodroofe acknowledged that customers had suffered a “poor” experience in 2022, but unfortunately admitted that peak-time queues would continue over the coming months.
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He did however vow to “get passengers on their way” this summer holiday season.
The new boss at Manchester Airport has said things are “considerably better” than they were earlier this year / Credit: Manchester Airport
“It’s not going to be as good as we want it to be, it’s not going to be as good as it was in 2019 but what it will be is considerably better than it was three or four weeks ago,” he told ITV Granada.
“The big issues of earlier this year are behind us.
“Are we in a position to say it’s going to be like it was in 2019? No, there are still going to be difficult periods, we are still on a recruitment ramp-up and as a result security officers are going to be fairly new and they are still finding their feet but you can see the positive steps in the right direction.”
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He added that the airport was “looking to rebuild”, and told BBC Breakfast that it would aim to return to the standards seen in 2019 by the autumn.
Mr Woodroofe did however say that, despite these admissions, the vast majority of passengers travelling through the airport this summer are going to have a “reasonable experience”, but reiterated that people should still turn up no earlier than and no later than three hours ahead of their scheduled flight.
Chris Woodroofe – who is originally from Widnes – was previously the chief operating officer at London Gatwick Airport from 2016-2020, where he most-notably oversaw “a major programme of operational improvements” at the airport.
He held a number of senior roles there prior to that, including in customer service, security, and engineering.
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Mr Woodroofe officially started in his new role at Manchester Airport on 15 June.
Since taking on his new role, Mr Woodroofe said his priority is to get people on holiday without having lots of cancellations, adding: “I’m sure we’ve all done what we can to line ourselves up to get everyone on their way.
“It won’t be the perfect experience that I would have liked it to have been, but it will be an awful lot better than it was earlier this year.”
Six teenage boys arrested following stabbing of 13-year-old in Rochdale town centre
Emily Sergeant
Six teenage boys have been arrested following the stabbing of a 13-year-old in Rochdale town centre over the weekend.
Greater Manchester Police (GMP) explained that officers were called out to reports of a ‘serious assault’ near the Riverside Shopping Centre in central Rochdale on Saturday (29 August), and when they arrived on the scene, they found that a 13-year-old boy had been stabbed.
The young boy currently remains in hospital receiving treatment, while a police investigation into the incident is open and ongoing.
Two teenage boys were first arrested on suspicion of assault and possession of a bladed article on the same day the incident occurred (29 August), but have since been released on bail.
Officers then made four further arrests yesterday (31 August), again all teenage boys who were arrested on suspicion of assault and possession of a bladed article, with enquires ongoing.
A Section 60 and 60AA ‘stop and search’ authority was introduced in Rochdale town centre following the recent incidents in area and following reports of youths carrying weapons in the locality, and this has now been extended to 3pm today (Tuesday 1 September).
“This was a serious and sustained attack that could have had far more tragic consequences,” explained Detective Superintendent, Richard Hunt .”Our team of experienced detectives is working around the clock to understand exactly what happened, identify all those involved, and secure the strongest possible evidence.
“We will relentlessly pursue every lead available to us and will leave no stone unturned in bringing all those responsible before the courts.
“Community safety remains our absolute priority, and we are committed to ensuring those who seek to bring violence onto our streets are held fully accountable for their actions.”
Can you help? Anyone who witnessed the incident, was in the town centre at the time, or has any mobile phone, CCTV, or dashcam footage, is urged to come forward and speak to police on 101, quoting log 2750 of 29/08/2026, or using the LiveChat function on the GMP website.
Alternatively, you can contact Crimestoppers, anonymously, on 0800 555 111.
Featured Image – GMP
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High School Musical at Lowry, Salford – a night spent reliving our childhood | Review
Amy Williams
What a night spent reliving our childhood.
Now, I don’t want to exaggerate or seem biased, considering this is one of my favourite film trilogies of all time, but this could be the best stage show I’ve seen in a long while.
We all know how High School Musical goes, right? Set at East High, we follow Troy and Gabriella (the star basketball player, and the geeky new girl) who meet over New Year, and then become ‘star-crossed lovers’ when back at school as they’re part of two different ‘cliques’.
The duo mess with the ‘Status Quo’ when they audition for the school musical. But will they stick to what they know? Or become stars of the stage? I’m sure you know the ending.
High School Musical is currently on stage at Lowry, Salford / Credit: Matt Crockett (Supplied)
From the costumes and the characters, to the memorable songs (there’s actually 52 songs in this production, including a mega mix at the end), they’ve kept right to the script of the films – and that’s exactly what we wanted to see.
Of course, the biggest throwback of them all is Kaycee Stroh – who originally featured as Martha Cox in the film trilogy – taking the role as Ms Darbus, and she was just as incredible as we expected her to be. And to see her do the iconic dance in the finale was unbelievable, 13-year-old Amy was screaming.
Also featuring Jason Donovan as Coach Bolton, Tobias Turley as Troy, Leonor Correia as Gabriella, Caitlin Tipping Sharpay, and Luke Bayer as Ryan, it was a proper impressive cast all round.
It’s a night to properly relive your mid-00s childhood / Credit: Matt Crockett (Supplied)
There was crowd interaction right from the off, as they taught the crowd a cheerleading routine to be included later in the show, plus for the finale, they had the lyrics on the big screen too so everyone could sing-along.
If we could go and see this show every single night, we would – it is absolutely brilliant.
Emily Sergeant -
4th July 2022 
