World Mental Health Day is an international day for global mental health education, awareness, and advocacy against what is sadly still seems to be a social stigma.
The day was first marked in 1992 when the World Federation for Mental Health – a global mental health organisation, with members and contacts in more than 150 countries – was initially set up, and now the chosen day in October sees thousands of supporters come together to celebrate the annual awareness programme and bring attention to mental illness and its the devastating effects in can have on people’s lives worldwide.
The aim of the international day is to change the way people think and act about mental health problems.
Recent studies by leading mental health charity MIND have revealed that more than half of adults (60%), and over two thirds of young people (68%), said their mental health deteriorated throughout the COVID-19 pandemic, especially during lockdown, and there has been a continued rise in people speaking out about struggling ever since.
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This why World Mental Health continues to be as important as ever.
Are you keen to reach out to someone, but aren’t so sure on how to start a conversation?
We know that talking about mental health is not always easy.
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But starting a conversation doesn’t have to be awkward, and being there for someone can make a huge difference.
Whilst it’s true that there is no right way to talk about mental health, and just the act of starting a conversation itself could have a significant impact on someone who needs it, that doesn’t mean we’re always confident approaching the subject, so we’ve rounded up five top tips to guide you and make sure you’re lending a hand in a helpful way.
Thursday 10 October is World Mental Health Day / Credit: Dan Meyers (via Unpslash)
Are you struggling with your mental health?
If you or anyone you know is struggling right now, please know that you are never alone and that there are so many different places you can reach out to for support right here in Greater Manchester.
Suffering in silence never need be the way.
Manchester Mind – An organisation that has supported people in Manchester for over 30 years. Most services are now available over the phone, by email or video call. The number is 0161 769 5732 and the opening hours are Monday – Friday, 10am -2pm.
The GM Mental Health NHS Foundation Trust – The local NHS helpline is open 24/7 which you can call any time, day or night, if you feel your mental health is beginning to suffer: 0800 953 0285.
Andy’s Man Club – A group dedicated to starting conversations about mental health, assuring people that it’s ok to talk. You can contact them by email on: [email protected].
CALM – The Campaign Against Living Miserably supports people via phone and webchat. You can call 0800 58 58 58 or speak to a support worker online. Open 5pm – midnight.
Samaritans – The Manchester & Salford Samaritans offer emotional support by telephone and email. The phone lines and email support are available 24/7. Call 116 123 or visit the website.
There are real people behind our platforms, and our DMs are always open, so we encourage you to drop us a message should you ever need a chat, and we’ll be more than happy to help point you in the right direction towards the best help possible.
And remember, no matter how many times it may have been said before, it cannot be said enough – it’s okay not to be okay, and your emotions are always valid.
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We got this, Manchester.
Featured Image – Andrew Neel (via Pexels)
News
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
News
Thousands of elderly and disabled people to get free 24-hour bus travel across Greater Manchester
Emily Sergeant
Hundreds of thousands of elderly and disabled people in Greater Manchester are set to benefit from round-the-clock bus travel for free.
Currently, as part on an ongoing pilot scheme, people with a Transport for Greater Manchester (TfGM)-issued concessionary travel pass have free unlimited travel on Bee Network buses between 9.30am and midnight during the week, and all day on weekends and public holidays.
The rule was lifted in August on a trial basis for a month, meaning older and disabled residents in Greater Manchester had access to unlimited free bus travel any time between the allocated hours.
During the August trial, more than 100,000 journeys were made by older and disabled people – with up to 6,000 people a day making use of the pilot.
But now, after proving to be a huge success, the pilot is being extended even further, so that 400,000 eligible residents will now get free bus travel 24-hours a day, seven days a week, starting from 1 November.
If you travel with a TfGM-issued concessionary travel pass, from 1 November you’ll be able to use it on #BeeNetwork buses before 9.30am as part of a second month-long trial.
As well as free early-morning bus travel, during the trial starting in November, eligible residents will be able to board the Bee Network’s night buses for free too.
TfGM says allowing concessionary pass holders to travel at any time will ‘better connect’ them to healthcare, leisure, and retail opportunities.
“The last trial in August was a brilliant success, which saw more than 100,000 journeys made by our older and disabled people before 9.30am,” commented Greater Manchester Mayor Andy Burnham.
“We are now carrying out this second trial, at a busier time of year, to see whether we can safely remove the restriction permanently and help our older and disabled people to get to work, go shopping, and get to medical appointments.
“We want the Bee Network to be the best public transport system possible and this means it needs to support all of our residents and communities to make the journeys they need to make and use the bus more.”
Emily Sergeant -
10th October 2024 
