Manchester Airport has issued fresh travel advice to passengers, but promises that hundreds of new staff are on the way.
After what had been weeks of travel bedlam at the UK’s third largest airport, with many hit by cancellations and long waits of up to 90 minutes or more due to staff shortages, and after Manchester Airport bosses had previously spoken out to warn that the chaos could continue “over the next few months”, it’s now been confirmed that dozens of new staff have already been hired and hundreds more are currently going through the security training and vetting process.
In the lead-up to the peak summer holiday season, Manchester Airport has provided a progress update on its recruitment drive, and is also reminding passengers of its travel advice.
Bosses at the airport say it is “continuing to recover at pace” post-pandemic following the removal of international travel restrictions, and that passenger volumes have now grown back to 79% of pre-pandemic levels – but this means the airport is now serving around three times more passengers each week than it was in January.
While this “strong recovery” has been identified as a contributor to the long queues and delays, the shortage of staff numbers was something the airport was keen to rectify.
The UK’s third largest airport has issued an update in its recruitment drive ahead of summer / Credit: Manchester Airport
With demand returning rapidly, the airport says it has been working hard to recruit hundreds of new security officers, and improve the efficiency of how it deploys the people already working in the operation, as well as bring in new measures to “improve the airport experience” for customers and staff.
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To date, more than 8,000 applications have been received for roles including security officers, car park marshals, and hospitality staff, and in the last month alone, more than 1,600 people have applied for jobs and more than 500 people are currently going through background checks and security training.
Around 200 new starters are expected to join the operation at Manchester this month, which airport bosses say enables them to open additional security lanes during peak periods and improve customer service.
Take 𝙩𝙞𝙢𝙚 ⌚ Take 𝙘𝙖𝙧𝙚 💦💻 Take 𝙛𝙡𝙞𝙜𝙝𝙩 ✈️
Travelling from Manchester Airport soon? Prepare for your airport journey in advance. This includes allowing enough time and preparing your hand luggage for security screening.#TakeTimeTakeCareTakeFlightpic.twitter.com/mgH86SObyc
This recruitment drive and a range of other measures have improved the customer experience in recent weeks, with 90% of passengers in the last two weeks getting through security in less than 30 minutes, up significantly from 78% in the first two weeks of April.
While the airport is still admittedly experiencing longer queues at times – which the airport says is working with partner organisations, including UK Border Force, airlines and ground handlers, to address – these are said to be happening less frequently and they are also being cleared relatively quickly.
“We want to make sure that customers get away on their travels, so everyone at Manchester Airport is focused on bringing in the extra resources we need to continue operating our full flight schedule,” said Ian Costigan, Interim Managing Director of Manchester Airport.
“It is encouraging to see new staff joining us as a result of our ongoing recruitment drive, and we have seen security waiting times reduce in recent weeks”.
He added that ensuring passengers move through the airport quickly and easily is the airport’s “ultimate goal.”
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Reiterating its travel advice, the airport is urging passengers to arrive three hours before their flights, but is asking people not to come any earlier than this because they will not be able to check-in with their airlines, which could cause “unnecessary waits in the terminals”. Leaving a three-hour window will enable people to pass through security and make their flights.
Passengers who have not flown for a long time are also being urged to refamiliarise themselves with the security rules.
Featured Image – Manchester Airport
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Advice issued as ‘quademic’ of winter bugs continues to take hold in Greater Manchester
Daisy Jackson
People in Greater Manchester are being urged to get any vaccinations they are due done, as a ‘quademic’ of winter bugs runs rife.
Cases of flu, Covid, norovirus and RSV (respiratory syncytial virus) are continuing to take hold across the country, and here in Greater Manchester.
The city is seeing more flu cases and hospital admissions than usual for this time of year.
So now health chiefs are urgently reminding eligible people to get their flu jabs and other vaccinations, to protect themselves and others.
Mancs are also being reminded to follow key public health advice, such as frequent hand washing and staying at home when you’re ill.
The flu vaccination drive runs until the end of March and people who are eligible for it can get it from their GP, pharmacy or one of the city’s walk-in clinics, where no appointment is needed.
Dr Cordelle Ofori, Manchester’s Director of Public Health, said: “Our advice is very similar to recommendations made during the Covid pandemic.
“It’s really important to keep washing hands well and regularly; cough or sneeze into tissues or your arm; wipe down key communal surfaces like handles on doors; and where possible, stay at home if you are ill to avoid passing on any infections.
“And, in addition to this we would urge anyone who is also feeling financial or food pressures to ring our free cost of living advice line on 0800 023 2692 or text on 07860 022876.”
Councillor Thomas Robinson, Executive Member for Healthy Manchester and Social Care, at Manchester City Council, said: “Manchester people are well-known for how they look after one another – and passing the flu message on could save lives, as well as unnecessary illness at a time when people face many pressures.
“We want to make it as easy as possible for people to have their vaccination, so please do go to our walk-in clinics if you are 18 and over and eligible for the vaccine. No appointment is needed: it’s quick, easy and done by teams who want to help you.”
Nurses plea for Government support as 90% say patient safety is being ‘compromised’
Emily Sergeant
Patients dying in corridors, a lack of equipment, and generally unsafe practices are the findings of a harrowing new report into nursing.
Towards the end of last month, the Royal College of Nursing (RCN) – which is biggest nursing union and professional body in the world, with more than 500,000 members – asked its members to answer a short survey into the state of nursing throughout 2024, and thousands of nurses across the UK responded.
The report documents the experiences of more than 5,000 NHS nursing staff, with several raw, unedited, and often heartbreaking responses included, all of which confirm that ‘corridor care’, as it’s known, is “widespread” nationwide.
Almost seven in 10 (66.8%) respondents said they’re delivering care in “over-crowded or unsuitable places”, such as corridors, converted cupboards, and even car parks, on a daily basis.
More than nine in 10 (90.8%) said patient safety is being “compromised”.
According to the findings from the survey, demoralised nursing staff reported caring for as many as 40 patients in a single corridor, and find they are unable to access oxygen, cardiac monitors, suction, and other lifesaving equipment during this time.
Some of the more shocking accounts including in the report are of female patients miscarrying in corridors, and nurses being unable to provide adequate or timely CPR to patients having heart attacks.
Nursing staff also report cancer patients being put in corridors and other “inappropriate” spaces.
Nurses are calling for Government support as 90% say patient safety is being ‘compromised’ / Credit: Stephen Andrews (via Unsplash)
More than a quarter of nursing staff surveyed said they weren’t told the corridor they were providing care in was classed as a “temporary escalation space”, which is what the report says NHS England referred to it as, and this means that certain risk protocols and measures may not be in place to ease pressures and protect patients.
This is why the RCN is calling on officials to publish how many patients are being cared for in corridors and other inappropriate places.
The union is urging the Government and NHS England from an RCN-led coalition.
RCN General Secretary and Chief Executive, Professor Nicola Ranger, said this devastating testimony from frontline nursing staff shows patients are coming to harm “every day”, and are “forced” to endure unsafe treatment.
“The revelations from our wards must now become a moment in time,” Professor Ranger said.
“A moment for bold Government action on an NHS which has been neglected for so long. Ministers cannot shirk responsibility and need to recognise that recovering patient care will take new investment, including building a strong nursing workforce.”
Emily Sergeant -
5th May 2022 
