Manchester Airport has issued fresh travel advice to passengers, but promises that hundreds of new staff are on the way.
After what had been weeks of travel bedlam at the UK’s third largest airport, with many hit by cancellations and long waits of up to 90 minutes or more due to staff shortages, and after Manchester Airport bosses had previously spoken out to warn that the chaos could continue “over the next few months”, it’s now been confirmed that dozens of new staff have already been hired and hundreds more are currently going through the security training and vetting process.
In the lead-up to the peak summer holiday season, Manchester Airport has provided a progress update on its recruitment drive, and is also reminding passengers of its travel advice.
Bosses at the airport say it is “continuing to recover at pace” post-pandemic following the removal of international travel restrictions, and that passenger volumes have now grown back to 79% of pre-pandemic levels – but this means the airport is now serving around three times more passengers each week than it was in January.
While this “strong recovery” has been identified as a contributor to the long queues and delays, the shortage of staff numbers was something the airport was keen to rectify.
The UK’s third largest airport has issued an update in its recruitment drive ahead of summer / Credit: Manchester Airport
With demand returning rapidly, the airport says it has been working hard to recruit hundreds of new security officers, and improve the efficiency of how it deploys the people already working in the operation, as well as bring in new measures to “improve the airport experience” for customers and staff.
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To date, more than 8,000 applications have been received for roles including security officers, car park marshals, and hospitality staff, and in the last month alone, more than 1,600 people have applied for jobs and more than 500 people are currently going through background checks and security training.
Around 200 new starters are expected to join the operation at Manchester this month, which airport bosses say enables them to open additional security lanes during peak periods and improve customer service.
Take 𝙩𝙞𝙢𝙚 ⌚ Take 𝙘𝙖𝙧𝙚 💦💻 Take 𝙛𝙡𝙞𝙜𝙝𝙩 ✈️
Travelling from Manchester Airport soon? Prepare for your airport journey in advance. This includes allowing enough time and preparing your hand luggage for security screening.#TakeTimeTakeCareTakeFlightpic.twitter.com/mgH86SObyc
This recruitment drive and a range of other measures have improved the customer experience in recent weeks, with 90% of passengers in the last two weeks getting through security in less than 30 minutes, up significantly from 78% in the first two weeks of April.
While the airport is still admittedly experiencing longer queues at times – which the airport says is working with partner organisations, including UK Border Force, airlines and ground handlers, to address – these are said to be happening less frequently and they are also being cleared relatively quickly.
“We want to make sure that customers get away on their travels, so everyone at Manchester Airport is focused on bringing in the extra resources we need to continue operating our full flight schedule,” said Ian Costigan, Interim Managing Director of Manchester Airport.
“It is encouraging to see new staff joining us as a result of our ongoing recruitment drive, and we have seen security waiting times reduce in recent weeks”.
He added that ensuring passengers move through the airport quickly and easily is the airport’s “ultimate goal.”
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Reiterating its travel advice, the airport is urging passengers to arrive three hours before their flights, but is asking people not to come any earlier than this because they will not be able to check-in with their airlines, which could cause “unnecessary waits in the terminals”. Leaving a three-hour window will enable people to pass through security and make their flights.
Passengers who have not flown for a long time are also being urged to refamiliarise themselves with the security rules.
Featured Image – Manchester Airport
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Met Office gives verdict on how Storm Boelo aftermath will affect Greater Manchester this week
Emily Sergeant
Storm Boelo is finally on his way out, and now the Met Office has given its verdict on what we can expect from the rest of the week.
In the aftermath of two successive storms, Storm Austen followed by Storm Boelo – the latter of which affected Greater Manchester – the UK is now able to begin recovering from the effects of the adverse weather.
But the Met Office has warned that, although there is no named storm, strong winds and heavy rain will continue to affect parts of the UK early this week, before high pressure brings calmer conditions.
Yellow national severe weather warnings are in place for parts of Scotland and western areas of the UK today (Tuesday 27 October), including areas of the North West, as gales and spells of rain bring the potential for ongoing disruption around the region, particularly on exposed coasts and higher ground.
“The continued winds could hamper recovery efforts in some places,” forecasters also unfortunately confirmed.
⚠️ Strong winds and heavy rain continue across parts of the UK early this week with a yellow weather warning in place, before high pressure brings calmer conditions for many from Wednesday ⛅
Read our news release to find out more 👇
https://t.co/EQU4vvaA3B https://t.co/hpvTd8v7EZ
As rest of the week pans out though, conditions will begin to settle down and showers are expected to become ‘less frequent’, while winds also ease for most, although gales could continue for a time in the far north.
Thursday is expected be ‘largely dry’ with lighter winds and variable cloud, with a touch of mist and fog likely across parts of England and Wales during the morning.
From Friday and into the weekend, light rain will team up to potentially affect northwestern areas of England, but for the most part, temperatures are expected to remain close to, or slightly above, average for the time of year.
“From Wednesday, high pressure will start to build which will ease the winds and bring a quieter and largely drier end to the week for many, although some rain is still possible in the North and West,” explained Met Office Deputy Chief Forecaster, Steven Keates.
“However, with wind warnings in place, those in warnings areas, particularly in northern Scotland and western high ground, continue to be exposed to strong winds and heavy rain before the more settled weather arrives.”
Featured Image – The Manc Group
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Popular pumpkin patch attraction describes ‘catastrophic’ impact of Storm Boelo
Daisy Jackson
Bates Farm, one of the most popular pumpkin patch attractions in the North West, has shared its heartbreak after Storm Boelo forced its closure on the busiest day of the season.
The Warrington-based family farm said the financial impact has been ‘honestly catastrophic’, after they had to cancel all tickets for Sunday.
Sisters Ali and Fiona Wilshaw, who run the farm, said it was simply not safe to allow members of the public onto the farm in the storm, with ‘crazy’ gusts of wind.
They later shared a video that showed their marquee was badly damaged and many footpaths turned to deep mud.
The sisters said they were ‘heartbroken’ to have to close at such a busy time, but stressed to followers that ‘your safety and our integrity will always come first’.
On Saturday, as Storm Austen and Storm Boelo chased each other across the UK, several people shared videos of themselves getting battered by the weather at Bates Farm.
And it’s pretty clear from that why Ali and Fi decided to cancel all tickets and close for the day on Sunday.
They wrote: “We have put in so much love, energy and investment putting on this event at this scale. The cost to cancel and refund everyone today on our busiest day of the season is honestly catastrophic, but business aside, your safety and our integrity will always come first.
“To think last night we were running round Tesco trying to stock up on milk and now we are in the depths of recovering the site to go again tomorrow. All emails and enquiries are being responded to as quickly as possible and we are doing our best to open up more available slots next week.
“We are being tested like never before, but pulling together in true force. Huge shout out to the whole team and Farmer Fi the absolute queen in any crisis.
“Thank you all for your patience and especially thank you to those who have sent such kind words and support, we are so grateful to have customers like you.
“We will be back tomorrow to enjoy the remaining of this tough season, we are putting in so many provisions with wood chip paths, undercover seating and an indoor barn to make your visit as enjoyable as possible. Ali & Fi.”
Anyone who had tickets to visit Bates Farm on Sunday will be refunded, and can book in for another date.
Bates Farm has safely reopened its autumnal experience and pumpkin patch today.