Manchester Airport has issued fresh travel advice to passengers, but promises that hundreds of new staff are on the way.
After what had been weeks of travel bedlam at the UK’s third largest airport, with many hit by cancellations and long waits of up to 90 minutes or more due to staff shortages, and after Manchester Airport bosses had previously spoken out to warn that the chaos could continue “over the next few months”, it’s now been confirmed that dozens of new staff have already been hired and hundreds more are currently going through the security training and vetting process.
In the lead-up to the peak summer holiday season, Manchester Airport has provided a progress update on its recruitment drive, and is also reminding passengers of its travel advice.
Bosses at the airport say it is “continuing to recover at pace” post-pandemic following the removal of international travel restrictions, and that passenger volumes have now grown back to 79% of pre-pandemic levels – but this means the airport is now serving around three times more passengers each week than it was in January.
While this “strong recovery” has been identified as a contributor to the long queues and delays, the shortage of staff numbers was something the airport was keen to rectify.
The UK’s third largest airport has issued an update in its recruitment drive ahead of summer / Credit: Manchester Airport
With demand returning rapidly, the airport says it has been working hard to recruit hundreds of new security officers, and improve the efficiency of how it deploys the people already working in the operation, as well as bring in new measures to “improve the airport experience” for customers and staff.
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To date, more than 8,000 applications have been received for roles including security officers, car park marshals, and hospitality staff, and in the last month alone, more than 1,600 people have applied for jobs and more than 500 people are currently going through background checks and security training.
Around 200 new starters are expected to join the operation at Manchester this month, which airport bosses say enables them to open additional security lanes during peak periods and improve customer service.
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Travelling from Manchester Airport soon? Prepare for your airport journey in advance. This includes allowing enough time and preparing your hand luggage for security screening.#TakeTimeTakeCareTakeFlightpic.twitter.com/mgH86SObyc
This recruitment drive and a range of other measures have improved the customer experience in recent weeks, with 90% of passengers in the last two weeks getting through security in less than 30 minutes, up significantly from 78% in the first two weeks of April.
While the airport is still admittedly experiencing longer queues at times – which the airport says is working with partner organisations, including UK Border Force, airlines and ground handlers, to address – these are said to be happening less frequently and they are also being cleared relatively quickly.
“We want to make sure that customers get away on their travels, so everyone at Manchester Airport is focused on bringing in the extra resources we need to continue operating our full flight schedule,” said Ian Costigan, Interim Managing Director of Manchester Airport.
“It is encouraging to see new staff joining us as a result of our ongoing recruitment drive, and we have seen security waiting times reduce in recent weeks”.
He added that ensuring passengers move through the airport quickly and easily is the airport’s “ultimate goal.”
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Reiterating its travel advice, the airport is urging passengers to arrive three hours before their flights, but is asking people not to come any earlier than this because they will not be able to check-in with their airlines, which could cause “unnecessary waits in the terminals”. Leaving a three-hour window will enable people to pass through security and make their flights.
Passengers who have not flown for a long time are also being urged to refamiliarise themselves with the security rules.
Featured Image – Manchester Airport
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Police arrest four men and shut down ‘incredibly dangerous’ cannabis farm in Salford
Daisy Jackson
Police have shut down a suspected cannabis farm in Salford today, arresting four men.
Officers swooped on the property on Arthur Street in Swinton after finding evidence that the house was being used to grow cannabis plants.
The farm has been described as ‘incredibly dangerous’ to other occupants in the area.
Three rooms in the house were full of plants growing, with a huge amount of wiring surrounding them that posed a fire hazard.
The four men detained by Greater Manchester Police (GMP) Salford Neighbourhood Team were subsequently arrested on suspicion of involvement in the production and supply of cannabis and remain in police custody for questioning.
Sergeant Peter MacFarlane said: “Locating a cannabis farm is a great result for the team who are gathering intelligence and working hard to crackdown on drug-related crime across Salford.
“Farms of this nature are also incredibly dangerous to other occupants in the area. The building itself is still being made safe due to the amount of wiring around the plants. Criminals running these types of enterprises have no regard for public safety and in these conditions, an electrical fault from bad wiring could easily start a fire and endanger lives.
“The arrests and seizures then go someway towards disrupting the supply of illegal drugs and the criminality that comes with it, and will also make our communities safer.
“This operation was intelligence led and a huge part of our intelligence comes from members of the public sharing information with us. If you have suspicions about a crime taking place please report it so we can take positive action and bring those responsible to justice.”
You can make a report by calling 101 or 999 in an emergency. You can also report via the LiveChat function on GMP’s website: www.gmp.police.uk
Alternatively you can contact the independent charity Crimestoppers anonymously on 0800 555 111.
Featured image: GMP
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‘Groundbreaking’ new app to help get homeless people into work launches in Manchester
Emily Sergeant
Homeless families across Manchester are set to benefit from a “groundbreaking” new service that gives them access to employment support.
With the ultimate aim of helping homeless people move out of temporary accommodation and into their own homes, Manchester City Council has announced a new pilot partnership with Beam – a social enterprise that fundraises on behalf of homeless people and connects them with a supportive online community.
Through Beam’s “innovative” app-based platform, homeless people can raise money for items that often end up being financial obstacles to them moving into a permanent home, whether than be funding equipment or training to help them secure stable and financially-viable employment, or towards a rental deposit, moving van, or other homeware essentials, and everything in between.
Donations come from people in the local community, and are shared out equally between participants, so that everyone reaches their fundraising target within an average of 17 days.
Having helped more than 1,300 homeless people “achieve their goals” since being founded in 2017, Beam isn’t just about funding, as it also has a team of caseworkers who provide one-to-one help with employment to those in need.
The caseworkers also lend a hand with searching for properties online, communicating with landlords, and booking house viewings, while Beam also works with a network of vetted landlords to help people find a home
The initiative also provides further support for at least six months after moving.
‘Groundbreaking’ new app to help get homeless people into work launches in Manchester / Credit: Beam
Over the next year, Manchester City Council says its pilot partnership with Beam will initially support 25 families who are living in temporary accommodation in the region, and move them into their own private rental homes.
Residents can be referred to the scheme by the Council’s housing teams, as well as other local services, and each person is assigned a caseworker from Beam, who then supports them on their journey into stable housing.
“No one chooses homelessness voluntarily,” admitted Councillor Joanna Midgley, Deputy Leader of Manchester City Council.
“And when it happens, it can be devastating, which is why we are looking at a range of solutions to help people secure affordable and decent homes in Manchester.
Manchester City Council has announced a new pilot partnership with Beam / Credit: Beam
“Our new partnership with Beam is an innovative approach to improve people’s life chances, supporting them, where possible, into sustainable jobs allowing them to move out of temporary accommodation and into their own homes.
“This is coupled with individual, tailored support which is critical to the success of sustaining an affordable home and which is available to everyone on this pilot scheme.”