It’s been a long time coming – but after several delays, Manchester Airport is finally ready to officially unveil its new Terminal 2.
The first passengers are set to travel through the major ‘Super Terminal’ extension this week.
The extended terminal is the centrepiece of Manchester Airport Group’s (MAG) £1 billion Manchester Airport Transformation Programme, which was first announced in 2015 and was scheduled to open in the summer of 2020, until the COVID-19 pandemic ground international travel to a halt.
To ensure the smoothest possible opening when flying resumes, MAG has agreed a staggered launch of the new terminal with its airline partners.
It will see Jet2 start flying from there from 14 July – with just three flights on the first day to Menorca, Ibiza and Palma de Mallorca – as well as TUI flights from 15 July, with services to a range of destinations including green-listed Malta and Madeira, and Singapore Airlines will move over on the 17th.
So, what can travellers expect from the new terminal then?
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According to MAG, the expanded terminal has a light, bright and airy check-in hall, with designs that set the tone for what passengers can expect throughout, as well as 10 new security areas that make use of the latest technology to allow people to flow through as quickly and easily as possible.
The new departure lounge features include a honeycomb light installation with 16 million settings that proudly illuminates the space and gives a nod to the famous Manchester worker bee.
Centre stage is an 81 square metre digital screen showing flight information.
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The shops, cafes, bars and restaurants on offer – many hailing from the north, as well as a series of popular chains – have committed to serving customers at high street prices.
Initially, Pret-a-Manger, Costa Coffee, KFC, The Amber Alehouse and The Bridgewater Exchange by Joseph Holt will be open to customers, and Manchester institution Archie’s will open its new Terminal Two location on Thursday, as will juice bar VIT, while other venues will open once more passengers start using the terminal.
Two airport-operated lounges, with a combined capacity of 400, are based on the upper level with floor to ceiling windows giving passengers panoramic views over the airfield.
Passengers arriving into the hub will be met by a new immigration facility that’s four times larger than before, as well as a modern new baggage reclaim.
The new terminal will also be fully COVID-19 secure and will have a range of safety measures in place that have throughout the airport during the pandemic – including an enhanced cleaning and sanitising regime.
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Speaking ahead of the terminal’s opening, Karen Smart – Managing Director of Manchester Airport – said: “After a long wait, we are delighted to confirm the first passengers will be able to enjoy our new Terminal Two this week [which] is a proud milestone for our airport as we begin to emerge from the restrictions brought about by the COVID-19 crisis, and an important moment in our 83-year history.
“This project was always about offering the modern airport experience that families and businesses across the north deserve as they travel through their international gateway to the world, and our new terminal certainly delivers on that goal.
“The impact of the pandemic on the travel industry means we are not able to immediately welcome as many customers and airlines into this fantastic new facility as we would have hoped [but] as government restrictions continue to be eased, and travel to more destinations is opened up in the weeks ahead, we will be making further announcements about the carriers and retailers operating from T2.
“In the meantime, we look forward to celebrating this milestone and welcoming those who are travelling through the new terminal later this week.”
Featured Image – Manchester Airport Group (MAG)
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Manchester United reinstate season ticket of fan with dementia after fury over cancellation
Danny Jones
Manchester United have quickly reinstated the season ticket of a lifelong fan suffering from dementia after it was cancelled following confusion over his attendance.
The Premier League was met with huge backlash this week after a fan account on social media posted a message from a fellow supporter explaining how their grandfather had been stripped of his season ticket for supposedly failing to attend the last five games – only that wasn’t the case at all.
As detailed in the lengthy text shared countless times on X, the elderly fan who not only struggles with the neurological condition but also doesn’t own a mobile phone, has been using a paper ticket with a QR code printed on it ever since the majority of stadiums transitioned to largely digital ticketing systems.
Not only were many quick to point out that e-ticketing can be excluding for fans of a certain age and/or accessibility needs but the result in this instance could have been avoided had they taken into account an issue no doubt many other supporters face week in and week out.
@MUSTChair@MU_ST can you guys investigate this? I am not surprised but this is disgusting behaviour. Granted it's no doubt an automated IT system but the club need to make arrangements for the older/non IT fan
As the message goes on to explain, the QR code itself “hasn’t worked all season” and the stewards have simply been making an exception and letting him in on good faith and discretion, along with the presumption that there may have just been an error during the printing of the ticket.
However, since had and could not be scanned on each of these occasions, there was no real record of his entry on their database whatsoever, meaning that he unknowingly hit the limit of games supporters are allowed to miss before a season ticket can be removed.
As a result, not only was his season ticket of more than 45 years cancelled but his seat was immediately relisted for the ballot and quickly sold to someone else ahead of the Brighton game on Sunday, 21 January – at a now inflated price, no less.
Understandably, United supporters and various other clubs were left shocked by the error of the club, damning the decision as “shameful” and disgusting”, with many claiming that they are once again turning their back on so-called ‘legacy fans’.
One person replied: “Man United failing in their duties under the Disability Discrimination Act / Equality Act 2010, with regard to reasonable adjustments, and the club is now vulnerable to legal action […] Scandalous that clubs cannot just do the right thing anymore and only see fans as cash cows to exploit and (effectively) abuse as they see fit.”
What’s even more alarming is the worry that this has already or will happen again to other fans in similar situations, as a fellow Red responding to a response from the club reinforced the same concerns, claiming that they were unwilling to make reasonable adjustments for a family member with Alzheimer’s.
I'm the same. My mum has alzheimer's and I can't always go, especially to night matches but it maybe short notice so can't sell ticket. I asked if this could be taken into consideration at the end of the season and they said no. If you miss games then sell your ticket.
Thankfully, as per multiple outlets, the club has now at the very least rectified this particular mistake and although the club’s Director of Supporter Services had been “unhelpful” up until that point, the right steps have finally been taken.
On the other hand, as the original poster wrote following the update, “Good to hear this has now been resolved, but it should never have happened in the first place.”
Moreover, it’s clear that better measures and safeguarding practices need to be put into place when it comes to contingencies like this because although the Premier League has stated a full switch to digital e-tickets must be complete by the end of 2027 at the latest, there will always need to be exceptions.
As for ticket prices themselves, another banner up at Old Trafford after the club adjusted ticket prices and removed concessions across all categories for the remainder of the season – it read: £66 of your debt, not ours”. It’s not the first time fans have already protested since Sir Jim Ratcliffe’s tenure began.
“£66 you’re taking the p*ss” sing those protesting behind the banner. There are also chants of “you’re forcing us out.” pic.twitter.com/L34l36uvXk
North Manchester General Hospital to be rebuilt and replaced with new ‘world-class facility’
Emily Sergeant
North Manchester General Hospital is set to be rebuilt following new commitment by the Government, it has been announced.
After a review of the New Hospital Programme was carried out, and found that the previous Government’s commitment to deliver ’40 new hospitals by 2030′ was behind-schedule, unfunded, and therefore, undeliverable, the Department of Health and Social Care has today confirmed funding and a realistic timetable to deliver all of its hospital projects.
This credible timeline for delivery, according to the Government, will ensure that staff and patients have access to the facilities they desperately need around the country “as soon as possible”.
Buildings and equipment across the UK that had been left to crumble, disrupting patient care and hindering staff, had been inherited by the new Government, which is why ministers said they are now “committed” to rebuilding the NHS.
The new plan – which the Government say is “affordable and honest” – will be backed with £15 billion of new investment over consecutive five-year waves, averaging £3 billion a year.
Hospitals in Wave 1 of the Programme, which includes North Manchester General Hospital, are expected to begin construction anytime between 2025 and 2030 – with these schemes including hospitals constructed primarily using RAAC, and have been prioritised due to patient and staff safety being paramount.
Read why the much-welcome certainty on the rebuild of North Manchester General Hospital is so much bigger than just a medical story. Full statement here: https://t.co/bspZ20opz2pic.twitter.com/e50QNDDoF1
“We wholeheartedly welcome the Government’s certainty and commitment around the future of North Manchester General Hospital and its plans for a full rebuild,” commented Cllr Bev Craig, Leader of Manchester City Council.
“Working together with our communities, we will ensure that the new North Manchester General Hospital does not just provide excellent healthcare but also improves the health and quality of life for the communities which it serves.
“This rebuild is the lynchpin of that vision, and we are ready now to make it a reality.”
The Government says its plan for implementation of the New Hospital Programme sets out a clear pipeline of schemes to be delivered over the next decade and beyond.