The road to the coronavirus vaccine has been long, dark and winding; littered with potholes, bumps and wrong turnings. But as the first people in the UK received the jab this week, the nation was injected with fresh hope that we’re finally on the right path.
800,000 doses are being administered across the country over the coming days – but protecting the physical health of citizens is only one stop on the road to recovery from COVID.
Once the jab is rolled out further and wider, more attention will turn to improving the country’s economic wellbeing.
Britain plunged into a recession in August, with many big-name brands going bust alongside small businesses.
Looking back over a period where ‘lockdown’ was voted as the ‘word of the year’, there have been few real ‘winners’ in 2020. But data compiled by the Office for National Statistics has revealed that some industries and businesses have fared far better than others since the pandemic took hold.
Both the accommodation and travel industries have – unsurprisingly – struggled during a period in which people were actively discouraged from leaving their own homes.
However, turnover in the camping sector was actually up from the same period in 2019.
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With isolation requirements intact for travel in and out of Britain, pitching up in nearby countryside was considered the safest and most viable type of getaway in 2020.
The ONS also suggested that the ability to socially distance on campsites may have played a role in the camping sector’s strong performance.
Furniture stores, too, have seen high numbers of customers return after lockdown.
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ONS stats found that trade returned to pre-pandemic levels later following the first lockdown – ‘boosted by people still spending more time at home than they used to.’
Data also showed that dispensing chemists have seen higher sales since the pandemic began.
The hospitality sector, of course, has been one of the biggest victims of the pandemic – forced to contend with revolving restrictions and intermittent closures, depending on the time of year or which part of the country they might reside.
Over a fifth of hospitality workers have lost their jobs in 2020 – some 660,000 and counting.
Indoor entertainment venues such as cinemas and theatres have also suffered heavily.
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According to the ONS, September 2020 turnover for cinemas was down 58% for the same month last year, despite the venues being allowed to reopen.
Big screen theatres have since suffered another blow after being forced to close again in a second lockdown, with sites in England’s Tier 3 areas still shut today.
Music publishing, however, enjoyed an increase in turnover relative to February – perhaps due to the increased use of home entertainment.
Clothes stores have also suffered plummeting sales – with many social interactions banned outside households.
For the first portion of the pandemic, many of us had no reason to buy trendy new clothes – spending the majority of our time in our PJs, sweats, and exercise shorts.
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ONS data did show an uptick in fashion purchases ahead of students returning to schools, however – with sales levelling off in September.
You can read the full report on the Office for National Statistics website here.
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Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
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Thousands of elderly and disabled people to get free 24-hour bus travel across Greater Manchester
Emily Sergeant
Hundreds of thousands of elderly and disabled people in Greater Manchester are set to benefit from round-the-clock bus travel for free.
Currently, as part on an ongoing pilot scheme, people with a Transport for Greater Manchester (TfGM)-issued concessionary travel pass have free unlimited travel on Bee Network buses between 9.30am and midnight during the week, and all day on weekends and public holidays.
The rule was lifted in August on a trial basis for a month, meaning older and disabled residents in Greater Manchester had access to unlimited free bus travel any time between the allocated hours.
During the August trial, more than 100,000 journeys were made by older and disabled people – with up to 6,000 people a day making use of the pilot.
But now, after proving to be a huge success, the pilot is being extended even further, so that 400,000 eligible residents will now get free bus travel 24-hours a day, seven days a week, starting from 1 November.
If you travel with a TfGM-issued concessionary travel pass, from 1 November you’ll be able to use it on #BeeNetwork buses before 9.30am as part of a second month-long trial.
As well as free early-morning bus travel, during the trial starting in November, eligible residents will be able to board the Bee Network’s night buses for free too.
TfGM says allowing concessionary pass holders to travel at any time will ‘better connect’ them to healthcare, leisure, and retail opportunities.
“The last trial in August was a brilliant success, which saw more than 100,000 journeys made by our older and disabled people before 9.30am,” commented Greater Manchester Mayor Andy Burnham.
“We are now carrying out this second trial, at a busier time of year, to see whether we can safely remove the restriction permanently and help our older and disabled people to get to work, go shopping, and get to medical appointments.
“We want the Bee Network to be the best public transport system possible and this means it needs to support all of our residents and communities to make the journeys they need to make and use the bus more.”