The NHS’s 111 service is to begin offering crisis mental health support for the first time ever, it has been announced.
In what is a truly groundbreaking move, making England one of the first countries in the world to offer such a service, the NHS has announced today that 111 will begin offering a full package of mental health crisis support through one single phone line, 24 hours of the day, seven days a week.
Millions of patients nationwide are set to benefit from the change.
Previously, local health systems had their own separate phone lines for mental health crisis support – which were fast-tracked during the COVID pandemic – that took around 200,000 calls per month, but now, people of all ages who are in crisis or concerned family and loved ones, even including children, can call 111 and select the ‘mental health’ option to speak to a trained mental health professional.
Once the call is made, NHS staff can guide callers with a series of next steps – including organising face-to-face community support, or facilitating access to alternatives services like crisis cafés, ‘safe havens’, and more.
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The NHS’s 111 service is to begin offering crisis mental health support for the first time ever / Credit: NHS Digital | rawpixel
For people who need support at A&E – which is generally if there is a risk to life – every emergency department in England will now also have a liaison psychiatric team available to offer specialist care.
The move to extend the support 111 offers comes after the NHS has invested an extra £2.3 billion into expanding its mental health services.
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This latest innovation will help patients in crisis get directed to the support they need quickly.
“We know that record numbers of people are suffering with their mental health,” commented the NHS’s National Director for Mental Health, Claire Murdoch, “and we want to ensure that when people are in crisis, they have easy, straightforward access to the support they need.
“While the NHS made significant progress during the pandemic with local services creating their own crisis phone lines, we want to go a step further by giving people everywhere in England one single point of access via NHS 111, and in doing so, I am extremely proud that we will become one of the first countries in the world to offer a free universal package of support to people through one easy to access phone line.
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For the first time, anyone in a mental health crisis can now call 111 and receive support from trained mental health professionals.
“The new integrated service can give people of all ages specialist mental health support and ensure they can be offered face-to-face support in a safe and therapeutic environment, so, if you or someone you know needs urgent mental health support, please call 111, and select the mental health option.”
NHS Talking Therapy Services are also available for people who need help with other mental conditions, such as anxiety, depression, obsessive compulsive disorder, and PTSD, and anyone can refer themselves online via NHS.uk or by contacting their GP.
A full list of mental health support options is available via the NHS.uk website, and free listening services are also provided by charities such as The Samaritans or Shout Crisis text line.
The NHS continues to advise people to call 999 if there is a serious risk to life.
Trams are officially coming to Stockport as part of £2.5bn investment package
Emily Sergeant
It’s official… Stockport is finally getting trams.
It’s been a long time coming, so long, in fact, that rumours first began swirling all the way back in July 2022 when then Prime Minister Boris Johnson hinted at in PMQs, all before Mayor Andy Burnham insisted in October 2023 that he had ‘big ambitions’ to deliver the project once and for all, but now it’s finally been confirmed.
Transport for Greater Manchester (TfGM) has today revealed that Stockport will be connected to the Metrolink tram network thanks to a £2.5 billion funding boost from the Government.
At this moment in time, Stockport is one of only a few boroughs in the region that’s not currently connected up to the expansive Metrolink network, but all of that is set to change very soon, as Greater Manchester is beginning the construction of the town’s very-first tram line.
It will help deliver:
🐝 Eight rail lines and 64 stations into the capped system by 2028
🐝 A new tram line to Stockport
🐝 A new tram-train service connecting Bury, Heywood, Rochdale and Oldham
While the intention for trams to eventually travel to and from the town has been known for quite some time now, there hasn’t been much talk of timelines or when this would actually become a reality.
For now, it seems there’s still no timelines as such, but at least there’s confirmation.
The confirmation that trams will be coming to Stockport forms part of a lineup of exciting transport announcements this week, all of which Andy Burnham has called a ‘game-changing moment’ that will ‘underpin Greater Manchester’s green growth’ for years to come.
Trams are officially coming to Stockport as part of a £2.5 billion investment package / Credit: TfGM
Other announcements include the fact that Greater Manchester‘s Bee Network is to become a fully-electric, zero-emission public transport system by 2030, local rail lines will be brought into the Bee Network before the end of the decade, fully joining up bike, bus, tram, and train travel for the first time outside London, and the introduction of new electric buses, tram lines, tram stops, and transport interchanges.
North Manchester, Bury, and Oldham are the areas set to receive new Metrolink stops to support delivery of thousands of new homes, and Oldham, Rochdale, Heywood, and Bury will all be connected to each other via the Bee Network.
“Building on our strong track record, we can now move at pace to deliver the next phase of the Bee Network – creating the UK’s first fully electric, zero emission integrated public transport system by 2030,” commented Mayor Andy Burnham as the funding package was announced this week.
The Bee Network become a fully-electric, zero-emission public transport system by 2030 / Credit: TfGM
“With a pipeline of major transport projects better connecting our towns and cities, and local rail lines brought into the Bee Network, our communities will be the first outside London to be served by fully joined-up bike, bus, tram, and train travel.
“Greater Manchester has had a decade of growth faster than the UK average, and this funding can be the key to unlocking even more growth in the decade to come.
“It’s a major boost for our own plans to deliver £10bn of investment over the next 10 years, build thousands of new homes, create skilled jobs, and open up new opportunities right across our city-region.”
Featured Image – TfGM
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Police still searching for answers six months after remains of baby girl found in Little Hulton park
Emily Sergeant
Six months on after the remains of a baby girl were found in a park in Little Hulton, police are still searching for answers.
It was on 20 November 2024 that Greater Manchester Police (GMP) received a call from a member of the public reporting the discovery of what appeared to be human remains in a park in the Little Hulton area of Salford – but it was only when officers and detectives attended the scene that they determinted the remains to be that of a baby girl.
At the time, police referred to the baby simply as ‘Baby A’, but it’s now be confirmed that they chose to name her Ava.
Since that day, a dedicated team from GMP’s Major Incident Team has worked ‘tirelessly’ to uncover the truth about who Baby Ava was and what led to her being left alone.
Detectives have followed up on hundreds of public tips, conducted thousands of hours of house-to-house enquiries, reviewed extensive CCTV footage, and collaborated with police forces and agencies across the country in pursuit of identifying who baby Ava was and securing justice for her… but as of yet, there are no answers.
Police are still searching for answers six months after the remains of a baby girl found in a Little Hulton park / Credit: Google Maps
Information from the public also led police to speak with potential witnesses nationwide, and time was also spent trawling the national missing person database, focusing on cases involving females who were potentially pregnant and reported missing, yet these were unsuccessful.
To this day, police continue to work closely with a range of experts.
Currently, a botanist is helping detectives determine how long Ava may have been at the discovery site, and work is continuing with an anthropologist, archaeologist, and specialists in dental and bone analysis to establish Ava’s age and ethnicity.
As investigations continue at a rapid pace, police have reissued their appeal to the public for information.
Police have since named the baby Ava as their search for answers continues / Credit: GMP
“We will never forget Baby Ava, and despite the challenges in the investigation, we’re committed to uncovering the truth,” commented Detective Chief Inspector Charlotte Whalley, from GMP’s Major Incident Team. “We are more determined than ever to find who Ava is, who her parents are, and all of the possible scenarios and circumstances which have led Ava to being separated from them.
“I know how heartbreaking this case has been for the communities of Greater Manchester and beyond. The support and compassion we’ve received has been unwavering, and we share the sadness felt for Ava as we continue our search for answers so that we can lay her to rest.
“If you are baby Ava’s mum, please know that you are not alone. You can contact us directly or ask someone you trust to reach out on your behalf. We want to help you.”
Anyone with any information that may be of assistance is asked to contact police on 101, quoting log 1319 of 20/11/24, or by heading to the Major Incident Public Portal here.
Emily Sergeant -
27th August 2024 
