The NHS’s 111 service is to begin offering crisis mental health support for the first time ever, it has been announced.
In what is a truly groundbreaking move, making England one of the first countries in the world to offer such a service, the NHS has announced today that 111 will begin offering a full package of mental health crisis support through one single phone line, 24 hours of the day, seven days a week.
Millions of patients nationwide are set to benefit from the change.
Previously, local health systems had their own separate phone lines for mental health crisis support – which were fast-tracked during the COVID pandemic – that took around 200,000 calls per month, but now, people of all ages who are in crisis or concerned family and loved ones, even including children, can call 111 and select the ‘mental health’ option to speak to a trained mental health professional.
Once the call is made, NHS staff can guide callers with a series of next steps – including organising face-to-face community support, or facilitating access to alternatives services like crisis cafés, ‘safe havens’, and more.
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The NHS’s 111 service is to begin offering crisis mental health support for the first time ever / Credit: NHS Digital | rawpixel
For people who need support at A&E – which is generally if there is a risk to life – every emergency department in England will now also have a liaison psychiatric team available to offer specialist care.
The move to extend the support 111 offers comes after the NHS has invested an extra £2.3 billion into expanding its mental health services.
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This latest innovation will help patients in crisis get directed to the support they need quickly.
“We know that record numbers of people are suffering with their mental health,” commented the NHS’s National Director for Mental Health, Claire Murdoch, “and we want to ensure that when people are in crisis, they have easy, straightforward access to the support they need.
“While the NHS made significant progress during the pandemic with local services creating their own crisis phone lines, we want to go a step further by giving people everywhere in England one single point of access via NHS 111, and in doing so, I am extremely proud that we will become one of the first countries in the world to offer a free universal package of support to people through one easy to access phone line.
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For the first time, anyone in a mental health crisis can now call 111 and receive support from trained mental health professionals.
“The new integrated service can give people of all ages specialist mental health support and ensure they can be offered face-to-face support in a safe and therapeutic environment, so, if you or someone you know needs urgent mental health support, please call 111, and select the mental health option.”
NHS Talking Therapy Services are also available for people who need help with other mental conditions, such as anxiety, depression, obsessive compulsive disorder, and PTSD, and anyone can refer themselves online via NHS.uk or by contacting their GP.
A full list of mental health support options is available via the NHS.uk website, and free listening services are also provided by charities such as The Samaritans or Shout Crisis text line.
The NHS continues to advise people to call 999 if there is a serious risk to life.
Plans to build ‘modern’ underground train station at Manchester Piccadilly officially proposed
Emily Sergeant
Plans have officially been proposed to build a ‘modern’ underground train station at Manchester Piccadilly.
The Government has announced a ‘major growth plan’ for the north, and as part of that, has firmed up its commitment to delivering Northern Powerhouse Rail (NPR).
NPR is said to be ‘at the heart’ of plans to deliver faster commutes, better jobs, more homes, increased investment, and ultimately, stronger connections between Manchester and several other major northern cities, even as far as North Wales.
£1.1 billion has been committed over this Spending Review period to support delivery of NPR, the Treasury has confirmed.
One of the most crucial proposals from the commitment to the NPR is an entirely new line between Liverpool and Manchester – via Warrington and Manchester Airport – will be delivered as part of the second phase in the 2030s, and work is set to begin ‘immediately’ to develop the project plans and business case in more detail.
Plans have officially been proposed to build a ‘modern’ underground train station at Manchester Piccadilly / Credit: TfGM
As part of this, Greater Manchester and the Government will be working together to explore an underground solution at Manchester Piccadilly.
It’s hoped that a new underground station at Manchester’s main train train travel hub would be a ‘catalyst’ and ‘enabler’ for major regeneration and economic growth in the region and across the North as a whole.
The underground option is said to be ‘preferred’ by local leaders.
This option would see trains run through the station, providing more reliable and quicker connections to and from West Yorkshire and beyond.
It’s also hoped that it would ‘future-proof’ the station to accommodate growing passenger numbers for decades to come, as well as ensure that the region remains the ‘growth capital’ of the UK.
Big news for the North.
Work is set to begin immediately on detailed plans for the new Liverpool–Manchester Northern Powerhouse Rail line.
A major catalyst for growth and jobs across the North. 🚆
“Finally, we have a Government with an ambitious vision for the North, firm commitment to Northern Powerhouse Rail, and an openness to an underground station in Manchester city centre,” commented Mayor Andy Burnham as the proposals were announced this week.
“A modernised Manchester Piccadilly could become the Kings Cross of the North, acting as a catalyst for major growth in our city region and beyond.
“Over the past decade, we’ve become the UK’s fastest growing city region, but underinvestment in rail infrastructure has long acted as a brake on further growth.
“Today marks a significant step forward for Greater Manchester. We’ll now work at pace to prove the case for an underground station and work up detailed designs for the route between Liverpool and Manchester.”
Featured Image – TfGM
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TGI Fridays to close even more UK locations as franchise falls further into administration
Danny Jones
Yes, American export and multinational TGI Fridays is closing even more locations across the UK following the previous batch of restaurant shutdowns.
This comes after Liberty Bar and Restaurant Group, the parent company which oversees the global TGI Fridays franchise, filed a third notice to appoint administrators this week.
Founded way back in 1965 and opening in the UK by the 80s – 1990 here in Manchester, to be specific – the New York-born diner brand continues to struggle all over Great Britain.
The only city centre TGIs was hit by the first raft of closures in October 2024, and now another Greater Manchester branch is on the chopping block.
TGIs Preswitch and Royal Exchange have both been shut for some time (Credit: David Dixon/The Manc)
Announced on Wednesday, 14 January, a further 16 TGI Fridays restaurants are shutting down imminently amid administration.
Totalling just 33 transatlantic venues left, this also means the loss of around 450 jobs, though the company insists they believe it to be the best decision to help “reinvigorate” the brand.
In a statement, Global President of TGI Fridays, Phil Broad, said: “We’ve been working closely to explore all available options for securing the long-term future of TGI Fridays in the UK, and believe that this is the best outcome for the business, preserves jobs, and offers a strong platform for success and growth.
As per an official press release shared on Monday, TGI bosses are hoping to reassert their presence in the American bar and grill scene as well as casual dining culture with a “bold new 1-2-3 strategic vision.”
Meanwhile, you can see the full list of TGI Fridays sites closing in Great Britain down below:
It seems that the entities within the hospitality sector, no matter how big or small, are still being struck by rising business rates, inflation and the general cost of living crisis.
I suggest you speak to your team @RachelReevesMP … an emergency cut in VAT is the ONLY lever you have to save thousands of Hospitality businesses folding. Much of Europe has VAT rates 10-13% to support their Hospitality industry.
For now, at least, the now only remaining regional TGI Fridays in the Trafford Centre (which has been there since 1998) is set to stay open.
In the case of the site in Tameside, the 36-year-old spot has unfortunately closed with immediate effect.
As for those sadly now without a job, it’s absolutely gutting – sending love and support from everyone here at The Manc Group, and we hope other parties at Ashton Leisure Park will step in to help when and where they can.
This is far from the only recognisable name closing down local venues, either…
Emily Sergeant -
27th August 2024 
