The NHS’s 111 service is to begin offering crisis mental health support for the first time ever, it has been announced.
In what is a truly groundbreaking move, making England one of the first countries in the world to offer such a service, the NHS has announced today that 111 will begin offering a full package of mental health crisis support through one single phone line, 24 hours of the day, seven days a week.
Millions of patients nationwide are set to benefit from the change.
Previously, local health systems had their own separate phone lines for mental health crisis support – which were fast-tracked during the COVID pandemic – that took around 200,000 calls per month, but now, people of all ages who are in crisis or concerned family and loved ones, even including children, can call 111 and select the ‘mental health’ option to speak to a trained mental health professional.
Once the call is made, NHS staff can guide callers with a series of next steps – including organising face-to-face community support, or facilitating access to alternatives services like crisis cafés, ‘safe havens’, and more.
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The NHS’s 111 service is to begin offering crisis mental health support for the first time ever / Credit: NHS Digital | rawpixel
For people who need support at A&E – which is generally if there is a risk to life – every emergency department in England will now also have a liaison psychiatric team available to offer specialist care.
The move to extend the support 111 offers comes after the NHS has invested an extra £2.3 billion into expanding its mental health services.
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This latest innovation will help patients in crisis get directed to the support they need quickly.
“We know that record numbers of people are suffering with their mental health,” commented the NHS’s National Director for Mental Health, Claire Murdoch, “and we want to ensure that when people are in crisis, they have easy, straightforward access to the support they need.
“While the NHS made significant progress during the pandemic with local services creating their own crisis phone lines, we want to go a step further by giving people everywhere in England one single point of access via NHS 111, and in doing so, I am extremely proud that we will become one of the first countries in the world to offer a free universal package of support to people through one easy to access phone line.
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For the first time, anyone in a mental health crisis can now call 111 and receive support from trained mental health professionals.
“The new integrated service can give people of all ages specialist mental health support and ensure they can be offered face-to-face support in a safe and therapeutic environment, so, if you or someone you know needs urgent mental health support, please call 111, and select the mental health option.”
NHS Talking Therapy Services are also available for people who need help with other mental conditions, such as anxiety, depression, obsessive compulsive disorder, and PTSD, and anyone can refer themselves online via NHS.uk or by contacting their GP.
A full list of mental health support options is available via the NHS.uk website, and free listening services are also provided by charities such as The Samaritans or Shout Crisis text line.
The NHS continues to advise people to call 999 if there is a serious risk to life.
Manchester Christmas Markets visitors can now donate glass deposit to local charity instead of reclaiming it
Emily Sergeant
Visitors to this year’s Manchester Christmas Markets now have the option to donate their festive glass deposit to a local charity.
Following on from the return of the massively-impactful StreetSmart scheme – which sees dozens of local restaurants add an extra £1 onto every bill over the festive season to help fight street homelessness – anyone who purchases a drink at the Christmas Markets this year can also help out a local charity too.
This year, market goers can support the local charity Real Change MCR by choosing not to reclaim a small deposit on their festive drink glasses.
The Real Change MCR fund is accessed by more than 20 local homelessness organisations and charities that work to provide support for people who are, or have been, sleeping rough.
Grants are awarded to individuals to help them get off – and stay off – the streets.
According to Manchester City Council, the majority of the money funds a deposit on a flat or the first month’s rent, and the charities applying for the funding then provide long-term support to help people continue on their journey to independent living.
For the opportunity to turn a glass deposit into donations for Real Change MCR when you visit Manchester Christmas Markets this year, all you need to do is put your polypropylene glasses into our donation bins and the Council will then recycle them and donate the money to the charity on behalf of all customers.
There’s currently two deposit bins in Albert Square, one in Piccadilly Gardens, and one at Bar 3 on New Cathedral Street.
Manchester Christmas Markets visitors can now donate their glass deposit to a local homelessness charity / Credit: The Manc Group | Manchester City Council
“This is such a simple way for visitors to our fantastic Christmas markets to make a big difference,” commented Councillor Joanna Midgley, who is the Deputy Leader of Manchester City Council.
“All proceeds from the glass deposits scheme will go to Real Change MCR an umbrella fund used by a range of homelessness organisations in the city. They provide funding and practical support to help people experiencing homelessness get back on their feet.
James Charnock from Real Change MCR added: “I would like to say thank you in advance to the people who visit the Markets and deposit their glasses, as the funds raised will make a big difference to the lives of so many people who are experiencing homelessness.”
Featured Image – Manchester City Council
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Childish Gambino confirms shock stroke that caused him to cancel his world tour
Danny Jones
Donald Glover, a.k.a. Childish Gambino, has revealed that a stroke caused the cancellation of his Manchester gig and the rest of the shows on his world tour last year.
The multi-talented artist, actor, comedian, writer, filmmaker and jack-of-all-trades, who goes by the Gambino moniker in the music world, was scheduled to play a UK leg as part of his globetrotting series of live dates in 2024.
However, just over a month into the run, which kicked off in August, the 42-year-old musician didn’t just postpone the tour but had to cancel it altogether for the foreseeable future after falling ill on stage.
It has now been confirmed that the reason for this was a stroke, and also a serious problem with his heart, which required surgery.
At the time, he could only confirm an unknown ‘ailment’.
Detailing the incident to a crowd while playing at fellow rapper Tyler, the Creator‘s Camp Flog Gnaw festival this past weekend, ‘Gambino’ delivered the shocking news in a very matter-of-fact manner.
Confirming the stroke and a hole in his heart live to the LA audience on Saturday, 22 November, Glover began by stating that he was having a really good time on the tour, before adding: “I had a really bad pain in my head in Louisiana, and I did the show anyway.”
“I couldn’t really see well”, he continued, “so when we went to Houston, I went to the hospital and the doctor was like, ‘You had a stroke.'” Yep, as simple as that.
He even went on to joke that he was copying fellow actor and singer Jamie Foxx, who also suffered a stroke back in 2023, which presented as a bad headache – one of several sudden signs of a hemorrhagic (bleeding) stroke.
You can see the clip down below.
Childish Gambino reveals that he had a stroke and a hole was found in his heart and is why he had to stop his tour pic.twitter.com/YxeQYBWDBA
After visiting the hospital, it was then discovered that he had a hole in his heart, sometimes referred to as a septal defect.
The Stone Mountain-raised musician ended up needing two procedures to fix the problem and is now, thankfully, in good health and able to perform live once again.
Nevertheless, he’s not taking anything for granted after the severe health scare, telling fans on the night: “They say everybody has two lives and the second life starts when you realise you have one; you got one life, guys, and I gotta be honest, the life I’ve lived with you guys has been such a blessing,” he told fans.
His Manchester show at the AO Arena is still yet to be rescheduled, as are any of his UK dates, but we’re glad he’s not only back on the mend but back doing what he does best.
Emily Sergeant -
27th August 2024 
