The NHS’s 111 service is to begin offering crisis mental health support for the first time ever, it has been announced.
In what is a truly groundbreaking move, making England one of the first countries in the world to offer such a service, the NHS has announced today that 111 will begin offering a full package of mental health crisis support through one single phone line, 24 hours of the day, seven days a week.
Millions of patients nationwide are set to benefit from the change.
Previously, local health systems had their own separate phone lines for mental health crisis support – which were fast-tracked during the COVID pandemic – that took around 200,000 calls per month, but now, people of all ages who are in crisis or concerned family and loved ones, even including children, can call 111 and select the ‘mental health’ option to speak to a trained mental health professional.
Once the call is made, NHS staff can guide callers with a series of next steps – including organising face-to-face community support, or facilitating access to alternatives services like crisis cafés, ‘safe havens’, and more.
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The NHS’s 111 service is to begin offering crisis mental health support for the first time ever / Credit: NHS Digital | rawpixel
For people who need support at A&E – which is generally if there is a risk to life – every emergency department in England will now also have a liaison psychiatric team available to offer specialist care.
The move to extend the support 111 offers comes after the NHS has invested an extra £2.3 billion into expanding its mental health services.
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This latest innovation will help patients in crisis get directed to the support they need quickly.
“We know that record numbers of people are suffering with their mental health,” commented the NHS’s National Director for Mental Health, Claire Murdoch, “and we want to ensure that when people are in crisis, they have easy, straightforward access to the support they need.
“While the NHS made significant progress during the pandemic with local services creating their own crisis phone lines, we want to go a step further by giving people everywhere in England one single point of access via NHS 111, and in doing so, I am extremely proud that we will become one of the first countries in the world to offer a free universal package of support to people through one easy to access phone line.
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For the first time, anyone in a mental health crisis can now call 111 and receive support from trained mental health professionals.
“The new integrated service can give people of all ages specialist mental health support and ensure they can be offered face-to-face support in a safe and therapeutic environment, so, if you or someone you know needs urgent mental health support, please call 111, and select the mental health option.”
NHS Talking Therapy Services are also available for people who need help with other mental conditions, such as anxiety, depression, obsessive compulsive disorder, and PTSD, and anyone can refer themselves online via NHS.uk or by contacting their GP.
A full list of mental health support options is available via the NHS.uk website, and free listening services are also provided by charities such as The Samaritans or Shout Crisis text line.
The NHS continues to advise people to call 999 if there is a serious risk to life.
The hearing over Manchester City’s 115 FFP charges will officially start next week
Danny Jones
After more than a year of speculation as to when proceedings will finally start, it has been confirmed that the hearing regarding Manchester City and their 115 FFP charges is set to begin next week.
Man City were first slapped with the laundry list of alleged breaches of FFP (financial fair play) and failure to comply with Premier League rules on profit and sustainability (PSR) back in February 2023, but little movement on the case has been reported since then.
In that time, they also won the coveted Treble and their record-breaking fourth league title in a row; meanwhile, the club have continued to deny all claims of rule-breaking.
However, it has now been revealed that City‘s hearing will now kick off on Monday, 16 September.
BREAKING: The hearing over Manchester City's 115 charges will start on Monday 🚨 pic.twitter.com/9ujOCryVMF
As explained in various reports, given the extended nature of the claims made against the Manchester side, it is estimated that the case could run on for up to two months if not longer.
Furthermore, it is thought a decision isn’t expected to arrive until spring 2025 – again, this is simply due to the number of charges brought up over the best part of a decade.
In case you need a refresher, the allegations levelled at Man City date back to 2009 and concern a supposed nine years of financial irregularities, as well as subverting UEFA FFP rules.
Some of the accusations made against them also include failing to cooperate with the European football body and the Premier League, as well as offering ‘secret contracts’ so as to pay one particular manager a larger sum than what they recorded in their financial statements.
The final verdict, whenever it is reached, will be handed down by an independent commission and City will still be able to make an official appeal.
It goes without saying that were they to be found guilty, it would be the biggest financial scandal in English football history and could be seismic for the future of money in the sport and regulations surrounding ownership, which have already grown tighter following the charges being issued.
And in case you needed a more detailed refresher on what exactly they are being tried for and what the possibilities are regarding punishment if found guilty, here’s a quick rundown:
Featured Images — Arne Müseler (via Wikimedia Commons)
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The NHS found to be in a ‘critical condition’ following an independent investigation
Emily Sergeant
A landmark independent investigation has found the NHS to be in a ‘critical condition’, it has been revealed.
Lord Ara Darzi – who is an independent peer and practising surgeon, with 30 years’ experience in the NHS – was commissioned to write a report that will inform the Government’s 10-year plan to reform the nation’s health service.
He examined more than 600 pieces of analysis from the Department of Health and Social Care (DHSC), NHS England, and external organisations during his investigation.
70 organisations were brought together in an ‘Expert Reference Group’ during the investigation, while Lord Darzi also sought input from NHS staff and patients through a number of focus groups and frontline visits.
Overall, his probe concluded that the service is in a “critical condition”.
NEW: @ImperialNHS Professor Lord Darzi has published his independent investigation into the state of the NHS.
This report will inform the government’s 10-year plan to fix our broken NHS.
The report particularly highlighted surging waiting lists, and a deterioration in the nation’s underlying health, as well as identifying “serious and widespread problems” for people accessing its services.
“Although I have worked in the NHS for more than 30 years, I have been shocked by what I have found during this investigation,” Lord Darzi admitted.
“My colleagues in the NHS are working harder than ever, but our productivity has fallen.
“We get caught up frantically trying to find beds that have been axed, or using IT that is outdated, or trying to work out how to get things done because operational processes are overwhelmed.
“It sucks the joy from our work – we became clinicians to help patients get better, not to go into battle with a broken system. We need to rebalance the system towards care in the community, rather than adding more and more staff to hospitals.”
Lord Darzi declared that the NHS is now “an open book”, and added that the Government needs to have a “more honest conversation” about performance.
"I've worked in the NHS for more than 30 years, but I've been shocked by what I've found during this investigation."
Despite the damning analysis, Lord Darzi did insist that the NHS’s vital signs “remain strong” and he praised staff for their “shared passion and determination to make the NHS better for our patients”.
In response to Lord Darzi’s investigation and the publishing of the report, Prime Minister Keir Starmer said the scale of the damage done to the NHS revealed by the report is “unforgivable” and that “major surgery” is needed to reform the service “not sticking plaster solutions”.
“People have every right to be angry,” the Prime Minister said.
“It’s not just because the NHS is so personal to all of us, it’s because some of these failings are life and death. Take the waiting times in A&E. That’s not just a source of fear and anxiet, it’s leading to avoidable deaths.
Emily Sergeant -
27th August 2024 
