The NHS’s 111 service is to begin offering crisis mental health support for the first time ever, it has been announced.
In what is a truly groundbreaking move, making England one of the first countries in the world to offer such a service, the NHS has announced today that 111 will begin offering a full package of mental health crisis support through one single phone line, 24 hours of the day, seven days a week.
Millions of patients nationwide are set to benefit from the change.
Previously, local health systems had their own separate phone lines for mental health crisis support – which were fast-tracked during the COVID pandemic – that took around 200,000 calls per month, but now, people of all ages who are in crisis or concerned family and loved ones, even including children, can call 111 and select the ‘mental health’ option to speak to a trained mental health professional.
Once the call is made, NHS staff can guide callers with a series of next steps – including organising face-to-face community support, or facilitating access to alternatives services like crisis cafés, ‘safe havens’, and more.
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The NHS’s 111 service is to begin offering crisis mental health support for the first time ever / Credit: NHS Digital | rawpixel
For people who need support at A&E – which is generally if there is a risk to life – every emergency department in England will now also have a liaison psychiatric team available to offer specialist care.
The move to extend the support 111 offers comes after the NHS has invested an extra £2.3 billion into expanding its mental health services.
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This latest innovation will help patients in crisis get directed to the support they need quickly.
“We know that record numbers of people are suffering with their mental health,” commented the NHS’s National Director for Mental Health, Claire Murdoch, “and we want to ensure that when people are in crisis, they have easy, straightforward access to the support they need.
“While the NHS made significant progress during the pandemic with local services creating their own crisis phone lines, we want to go a step further by giving people everywhere in England one single point of access via NHS 111, and in doing so, I am extremely proud that we will become one of the first countries in the world to offer a free universal package of support to people through one easy to access phone line.
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For the first time, anyone in a mental health crisis can now call 111 and receive support from trained mental health professionals.
“The new integrated service can give people of all ages specialist mental health support and ensure they can be offered face-to-face support in a safe and therapeutic environment, so, if you or someone you know needs urgent mental health support, please call 111, and select the mental health option.”
NHS Talking Therapy Services are also available for people who need help with other mental conditions, such as anxiety, depression, obsessive compulsive disorder, and PTSD, and anyone can refer themselves online via NHS.uk or by contacting their GP.
A full list of mental health support options is available via the NHS.uk website, and free listening services are also provided by charities such as The Samaritans or Shout Crisis text line.
The NHS continues to advise people to call 999 if there is a serious risk to life.
‘Stunning’ Old Rectory pub in Stockport suffers permanent closure
Danny Jones
One of Stockport town centre’s most beautiful pub venues, The Old Rectory, has officially closed down permanently following notices about its “final stages”.
Built circa 1740, the historic space itself has been there since before the Regency period.
Stockport‘s Old Rectory pub on Churchgate has been a number of different things over the decades, and has changed hands multiple times in more recent years, but now the Greene King site has shut down, what seems like, for good.
In fact, if you look online, it is already listed as ‘permanently closed’ on Google, as does a temporary sign now stuck to the gates of their entrance, with the most recent service last week being their final one.
With the news having since been shared on the Stockport Tourism notice board on Facebook, a post from the ‘Old Rec’ team reads: “We are sad to announce that The Old Rectory will be closing its doors at the end of this month. Thank you to everyone who has visited and supported the venue over the years.”
An update has also now been shared on the official CAMRA (Campaign for Real Ale) website.
Issuing a statement directly to The Manc, a spokesperson for Greene King said: “Following a period of team member consultation, we can confirm that the Old Rectory has now closed.
“We are grateful to everyone who has supported the Old Rectory over the years, and we look forward to welcoming them into our other pubs in the local area soon.”
They also go on to assure that they have worked with the team members who have sadly been put out of work to try and find new positions at other locations, with the operators urging Stopfordians to try other nearby pubs such as Gardeners Arms in Offerton and the recently refurbished Carousel in Reddish.
Described by CAMRA as a “multi-roomed pub-restaurant that still maintains a country house feel with plenty of dark wood and plush décor”, not to mention praising the all-day food service and “top notch” beer selection, its heyday may have been long ago, but it’ll still be missed by regulars and natives.
It’s also worth noting that the former Hungry Horse public house also long-served as an accommodation spot, too, with Premier Inn’s ‘Stockport Central Hotel’ attached to the back of the building.
There are no updates on this front at present, and they could easily repurpose what natives have hailed as a “stunning” Georgian structure – not to mention the expansive garden grounds – but the company is also currently cutting more than 3,800 jobs as part of a wider savings strategy.
Elsewhere, as SK residents bid goodbye to one veteran pub, they’re also gearing up to welcome back another former favourite…
Sacha Lord set to back local hospitality again with money behind the bar of Manchester pub
Danny Jones
Local figure Sacha Lord is once again looking to help support Greater Manchester’s food and drink scene once again this spring by putting a total of £2.5k behind the bar of one lucky pub.
Well, let’s be honest, we’re about to be the real lucky ones.
It’s far from the first time that the Night Time Economy Advisor has done this, having previously put sizeable sums towards shared tabs on a few occasions over the last few years.
Lining up his next handout for this coming early May bank holiday (perfect timing), it’s going to be a super and potentially very sloppy Sunday…
Tell me your favourite pub in Greater Manchester.
Bank Holiday Sunday 3rd May, I’ll be turning up and putting £2500 behind the bar.
Sharing the video above online earlier this week, the 54-year-old simply wrote, “Tell me your favourite pub in Greater Manchester. Bank Holiday Sunday, 3rd May, I’ll be turning up and putting £2500 behind the bar.”
The message is as straightforward as ever: “Support your local pub.”
Now obviously, the fact that people can reply with their go-to boozers and help influence the decision is one thing – something that has certainly always created an attraction each time he’s done this – but it’s also just a good way of marketing these watering holes to begin with.
Whether or not someone’s favourite public house tucked away in one of the 10 boroughs, or their bar of choice here in Manchester city centre, ends up being selected or not, it’s obviously great publicity having their names plastered on a notable social media account.
This is especially so when you see how much the post itself ends up being reshared and the overall exposure Lord ultimately lends them via creating such a big crowd discussion.
Confirming the chosen pub in a subsequent post, he said: “I asked you to choose a pub you wanted me to support. This Sunday, 4pm, I’ll be turning up at The Ape and Apple on John Dalton St, Manchester, and putting £2500 behind the bar.”
Here’s hoping we get proper beer garden weather over that long weekend – especially with that lovely refurbished outdoor terrace space up on the first floor of the Joseph Holt watering hole.
It’s also worth noting that the further support stunts like this have helped garner support for other regional businesses – in particular, indies that are battling the cost of living crisis and so many other challenges within the sector – has proved crucial for some places to stay open to begin with.
A good example is the Thirsty Korean, who teamed up with the Altrincham-born entrepreneur to cover hundreds of bills back in 2023, and has now been able to expand into a larger venue down the road from their original Chorlton location.
The obstacles facing the hospitality industry remain varied and numerous, but gestures like this can go a long way to helping prop up those who need it.
Which ones are you calling your favourites these days?
Emily Sergeant -
27th August 2024 
