Royal Bolton Hospital has been forced to issue an urgent plea to the public after around 100 people were believed to have turned up to A&E yesterday seeking coronavirus (COVID-19) tests.
Health officials confirmed that the hospital’s A&E department is “currently very busy”.
Dr Francis Andrews – Medical Director at Bolton NHS Foundation Trust – said: “We are extremely busy in our emergency department as a result of [rising infection rates]. Only attend this department if you have experienced a life threatening accident or illness and need urgent medical attention.We need to keep people safe, and having limited numbers in this area is key to this.
“Nearly 100 people have attended the department in recent days requesting a COVID test.”
He added: “We are seeing more people being admitted with confirmed or suspected COVID-19 as a result of the very high rate of infections in Bolton.
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“This is not a shift we want to see.
“The situation at the hospital is under control and we were well prepared for this. However the rate continuing to rise is of concern, and we continue to urge the people of Bolton to consider others when making decisions that could jeopardise their safety.”
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Bolton NHS also took to Twitter yesterday evening to ask that members of the public refrain from using A&E facilities with the intent of requesting COVID-19 tests and instead visit “gov.uk or call 119”.
In response to the situation, Professor Donna Hall – Chair of Bolton NHS Foundation Trust – also said on Twitter: “Very busy emergency department today as poorly people unable to get a test come to us for help. This is why it’s so important to have a functioning testing and tracing system – one day of delays can cause hundreds more infections.
“This is a very worrying situation for us in Bolton.”
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Speaking to BBC Radio 4 The World Tonight yesterday, she added: “We had 100 people in our accident and emergency unit today, five ambulances queuing outside. This failure of the test and trace system is placing huge pressure on the NHS and social care.”
It comes after an increase in demand for tests over the past few weeks has led to local shortages – particularly in Greater Manchester – with some people being directed to test sites hundreds of miles from their homes.
Addressing the situation in the House of Commons, Health Secretary Matt Hancock said that the system is facing an “enormous challenge” after a “sharp rise” in those seeking a test. He admitted that there were a number of current “operational challenges” with the testing process, which the government was “working hard” to fix.
He continued: “I don’t deny that it is an enormous challenge and when you have a free service it’s inevitable that demand rises.
All tests in Bolton must be booked in advance and there are no walk-up or drop-in testing sites.
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Cllr David Greenhalgh – Leader of Bolton Council – commented: “We need Bolton to be prioritised with extra testing capacity. Two new test centres have opened in the borough with another to open in the next day or so, but we are seeing overwhelming demand for appointments, and residents consistently unable to access that extra capacity through the nationally run booking scheme.
“This is not acceptable, and we are asking the government to give us additional tests through the national portal for our symptomatic residents.”
Bolton still has the highest infection rate of coronavirus (COVID-19) in the country, with 189 new positive tests registered for every 100,000 people over the last week.
For the latest information, guidance and support during the coronavirus (COVID-19) pandemic in the UK, please do refer to official sources at gov.uk/coronavirus.
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Manchester United reinstate season ticket of fan with dementia after fury over cancellation
Danny Jones
Manchester United have quickly reinstated the season ticket of a lifelong fan suffering from dementia after it was cancelled following confusion over his attendance.
The Premier League was met with huge backlash this week after a fan account on social media posted a message from a fellow supporter explaining how their grandfather had been stripped of his season ticket for supposedly failing to attend the last five games – only that wasn’t the case at all.
As detailed in the lengthy text shared countless times on X, the elderly fan who not only struggles with the neurological condition but also doesn’t own a mobile phone, has been using a paper ticket with a QR code printed on it ever since the majority of stadiums transitioned to largely digital ticketing systems.
Not only were many quick to point out that e-ticketing can be excluding for fans of a certain age and/or accessibility needs but the result in this instance could have been avoided had they taken into account an issue no doubt many other supporters face week in and week out.
@MUSTChair@MU_ST can you guys investigate this? I am not surprised but this is disgusting behaviour. Granted it's no doubt an automated IT system but the club need to make arrangements for the older/non IT fan
As the message goes on to explain, the QR code itself “hasn’t worked all season” and the stewards have simply been making an exception and letting him in on good faith and discretion, along with the presumption that there may have just been an error during the printing of the ticket.
However, since had and could not be scanned on each of these occasions, there was no real record of his entry on their database whatsoever, meaning that he unknowingly hit the limit of games supporters are allowed to miss before a season ticket can be removed.
As a result, not only was his season ticket of more than 45 years cancelled but his seat was immediately relisted for the ballot and quickly sold to someone else ahead of the Brighton game on Sunday, 21 January – at a now inflated price, no less.
Understandably, United supporters and various other clubs were left shocked by the error of the club, damning the decision as “shameful” and disgusting”, with many claiming that they are once again turning their back on so-called ‘legacy fans’.
One person replied: “Man United failing in their duties under the Disability Discrimination Act / Equality Act 2010, with regard to reasonable adjustments, and the club is now vulnerable to legal action […] Scandalous that clubs cannot just do the right thing anymore and only see fans as cash cows to exploit and (effectively) abuse as they see fit.”
What’s even more alarming is the worry that this has already or will happen again to other fans in similar situations, as a fellow Red responding to a response from the club reinforced the same concerns, claiming that they were unwilling to make reasonable adjustments for a family member with Alzheimer’s.
I'm the same. My mum has alzheimer's and I can't always go, especially to night matches but it maybe short notice so can't sell ticket. I asked if this could be taken into consideration at the end of the season and they said no. If you miss games then sell your ticket.
Thankfully, as per multiple outlets, the club has now at the very least rectified this particular mistake and although the club’s Director of Supporter Services had been “unhelpful” up until that point, the right steps have finally been taken.
On the other hand, as the original poster wrote following the update, “Good to hear this has now been resolved, but it should never have happened in the first place.”
Moreover, it’s clear that better measures and safeguarding practices need to be put into place when it comes to contingencies like this because although the Premier League has stated a full switch to digital e-tickets must be complete by the end of 2027 at the latest, there will always need to be exceptions.
As for ticket prices themselves, another banner up at Old Trafford after the club adjusted ticket prices and removed concessions across all categories for the remainder of the season – it read: £66 of your debt, not ours”. It’s not the first time fans have already protested since Sir Jim Ratcliffe’s tenure began.
“£66 you’re taking the p*ss” sing those protesting behind the banner. There are also chants of “you’re forcing us out.” pic.twitter.com/L34l36uvXk
North Manchester General Hospital to be rebuilt and replaced with new ‘world-class facility’
Emily Sergeant
North Manchester General Hospital is set to be rebuilt following new commitment by the Government, it has been announced.
After a review of the New Hospital Programme was carried out, and found that the previous Government’s commitment to deliver ’40 new hospitals by 2030′ was behind-schedule, unfunded, and therefore, undeliverable, the Department of Health and Social Care has today confirmed funding and a realistic timetable to deliver all of its hospital projects.
This credible timeline for delivery, according to the Government, will ensure that staff and patients have access to the facilities they desperately need around the country “as soon as possible”.
Buildings and equipment across the UK that had been left to crumble, disrupting patient care and hindering staff, had been inherited by the new Government, which is why ministers said they are now “committed” to rebuilding the NHS.
The new plan – which the Government say is “affordable and honest” – will be backed with £15 billion of new investment over consecutive five-year waves, averaging £3 billion a year.
Hospitals in Wave 1 of the Programme, which includes North Manchester General Hospital, are expected to begin construction anytime between 2025 and 2030 – with these schemes including hospitals constructed primarily using RAAC, and have been prioritised due to patient and staff safety being paramount.
Read why the much-welcome certainty on the rebuild of North Manchester General Hospital is so much bigger than just a medical story. Full statement here: https://t.co/bspZ20opz2pic.twitter.com/e50QNDDoF1
“We wholeheartedly welcome the Government’s certainty and commitment around the future of North Manchester General Hospital and its plans for a full rebuild,” commented Cllr Bev Craig, Leader of Manchester City Council.
“Working together with our communities, we will ensure that the new North Manchester General Hospital does not just provide excellent healthcare but also improves the health and quality of life for the communities which it serves.
“This rebuild is the lynchpin of that vision, and we are ready now to make it a reality.”
The Government says its plan for implementation of the New Hospital Programme sets out a clear pipeline of schemes to be delivered over the next decade and beyond.