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The NHS found to be in a ‘critical condition’ following an independent investigation

Prime Minister Keir Starmer said "major surgery" is needed to reform the service, not "sticking plaster solutions".

Emily Sergeant Emily Sergeant - 12th September 2024

A landmark independent investigation has found the NHS to be in a ‘critical condition’, it has been revealed.

Lord Ara Darzi – who is an independent peer and practising surgeon, with 30 years’ experience in the NHS – was commissioned to write a report that will inform the Government’s 10-year plan to reform the nation’s health service.

He examined more than 600 pieces of analysis from the Department of Health and Social Care (DHSC), NHS England, and external organisations during his investigation.

70 organisations were brought together in an ‘Expert Reference Group’ during the investigation, while Lord Darzi also sought input from NHS staff and patients through a number of focus groups and frontline visits.  

Overall, his probe concluded that the service is in a “critical condition”.

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The report particularly highlighted surging waiting lists, and a deterioration in the nation’s underlying health, as well as identifying “serious and widespread problems” for people accessing its services.

“Although I have worked in the NHS for more than 30 years, I have been shocked by what I have found during this investigation,” Lord Darzi admitted.

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“My colleagues in the NHS are working harder than ever, but our productivity has fallen. 

“We get caught up frantically trying to find beds that have been axed, or using IT that is outdated, or trying to work out how to get things done because operational processes are overwhelmed.

“It sucks the joy from our work – we became clinicians to help patients get better, not to go into battle with a broken system. We need to rebalance the system towards care in the community, rather than adding more and more staff to hospitals.”

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Lord Darzi declared that the NHS is now “an open book”, and added that the Government needs to have a “more honest conversation” about performance.

Despite the damning analysis, Lord Darzi did insist that the NHS’s vital signs “remain strong” and he praised staff for their “shared passion and determination to make the NHS better for our patients”.

In response to Lord Darzi’s investigation and the publishing of the report, Prime Minister Keir Starmer said the scale of the damage done to the NHS revealed by the report is “unforgivable” and that “major surgery” is needed to reform the service “not sticking plaster solutions”.

“People have every right to be angry,” the Prime Minister said. 

“It’s not just because the NHS is so personal to all of us, it’s because some of these failings are life and death. Take the waiting times in A&E. That’s not just a source of fear and anxiet, it’s leading to avoidable deaths.

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“People’s loved ones who could have been saved. Doctors and nurses whose whole vocation is to save them – hampered from doing so. 

“It’s devastating.”

Featured Image – rawpixel