Ticketmaster has agreed to change its ticketing procedures following the ‘dynamic pricing’ controversy over Oasis reunion tour tickets.
After a lengthy investigation, the Competition and Markets Authority (CMA) has secured formal commitments from Ticketmaster, known as ‘undertakings’, to make sure fans have the information they need when they spend their hard-earned cash to see the artists they love.
The leading ticketing platform will now be required to make it clear to fans what they will get for their money, and give more information about different ticket prices.
These undertakings require Ticketmaster to tell fans 24-hours in advance if a tiered pricing, or dynamic pricing, system is being used, and provide more information about ticket prices during online queues, helping fans anticipate how much they might have to pay.
Ticketmaster will also now have to ensure that tickets are described accurately, and do not give the impression that one ticket is ‘better’ than another when that is not the case.
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We’ve secured undertakings from #Ticketmaster to provide customers with more pricing information + make sure ticket descriptions are clear.
And finally, the ticketing platform will have to provide regular reports to the CMA to show how it has implemented the undertakings.
As mentioned, the CMA investigation comes following widespread concerns about the Oasis Live ’25 tickets sale.
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Two areas were identified as needing investigating following the sale.
The first being that Ticketmaster did not tell fans waiting in lengthy queues that standing tickets were being sold at two different prices, and that prices would jump as soon as the cheap tickets sold out.
The second being that Ticketmaster sold some ‘platinum’ tickets at almost 2.5 times the price of ‘standard’ tickets, and all without sufficient explanation that these offered no additional benefits over some ‘standard’ tickets in the same areas of the venue.
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Ticketmaster has agreed to change its ticketing procedures following the Oasis dynamic pricing controversy / Credit: The Manc Group
“Fans who spend their hard-earned money to see artists they love deserve to see clear, accurate information upfront,” explained Sarah Cardell, who is the Chief Executive of the CMA.
“We can’t ensure every fan gets a ticket for events as popular as the Oasis tour, but we can help ensure that next time an event like this comes along, fans have the information they need, when they need it – and the changes we’ve secured will give fans more information about prices and clear descriptions of exactly what they are getting for their money.
“If Ticketmaster fails to deliver on these changes, we won’t hesitate to take further action.”
Featured Image – Simon Emmett (Press Picture)
News
‘Groundbreaking’ new police team launches on Bee Network to make it one of the safest in the world
Emily Sergeant
A ‘groundbreaking’ new policing model aimed at making the Bee Network one of the safest public transport networks in the world has launched.
Described as being ‘pioneering’, the first-of-its-kind approach – named the Transport Policing and Crime Command (TPACC) – will bring Greater Manchester Police (GMP), Transport for Greater Manchester (TfGM), and Greater Manchester Combined Authority (GMCA) even closer together to tackle crime, antisocial behaviour, and safety issues across the region’s transport network.
So, how will it work then? Well, according to TfGM, the command will ‘effectively establish’ the Bee Network as GMP’s eleventh policing district.
It will bring together up to 300 personnel, including new police officers, who are all involved in keeping the network safe and providing greater reassurance to passengers travelling across the region.
Efforts to keep passengers safe on buses, trams, active travel routes, and roads across Greater Manchester will be ‘strengthened’ through the new team – improving co-ordination in response to incidents, and helping to reassure communities.
A ‘groundbreaking’ new police team has launched on the Bee Network to make it one of the safest in the world / Credit: TfGM
The new team will also incorporate the existing Roads Policing Unit within GMP that includes specialist functions such as the Central Ticket Office, the Tactical Vehicle Intercept Unit, the motorbike unit, the Commercial Vehicle Unit, the Serious Collision Investigation Unit, and more.
Overall, the key focus of TPACC is to:
Increase public confidence on safety across the transport network
Reduce violence, antisocial behaviour and criminality across the transport network
Increase the number of users of the Bee Network across Greater Manchester
The launch of TPACC is said to represents ‘the next phase’ of Greater Manchester’s commitment to creating a ‘safer, more secure, and more welcoming’ transport network for everyone who lives, works, and travels across the region.
“I want a world-class Bee Network where everyone feels safe,” commented Greater Manchester Mayor, Bev Craig.
“Our new dedicated transport policing command will bring together more than 300 police and safety officers, with high-profile patrols across our roads and the Bee Network. It means a stronger presence in our communities and faster action when people need help.
“TPACC will also crack down on dangerous driving to reduce the number of deaths and serious injuries on our roads, which have devastating consequences for families and communities.”
Featured Image – TfGM
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Two arrested after assaulting and burgling 90-year-old woman in Stockport suburb
Emily Sergeant
Two people have been arrested following reports of an assault and burglary at a 90-year-old woman’s home in a Stockport suburb.
While en-route to the incident in Heald Green – which was reported to Greater Manchester Police (GMP) at around 2:30am on 29 October – officers located the victim’s vehicle being driven by an unknown man.
The stolen vehicle made off from police before it lost control, went up a grass verge, and collided with a stationary vehicle.
Police confirmed that a white British man, aged 41, was arrested at the scene on suspicion of a burglary and serious assault, while a white British woman, aged 47, was also later arrested on suspicion of burglary and serious assault – with both remaining in custody for questioning.
The victim, a 90-year-old woman, was taken to hospital for treatment and is being supported by specialist officers, although luckily, her injuries are not life-threatening.
Enquiries are now ongoing, and officers are working to establish the full circumstances of the shocking incident.
“This was undoubtedly a traumatic experience for the victim, and we have specialist officers supporting her through this investigation,” explained Detective Inspector Craig Turner, from Stockport CID.
“This was a violent burglary and thanks to the brave victim reporting it, our officers made two swift arrests with the suspects taken into police custody to be interviewed.
“We believe this was a targeted attack and there is no wider risk to the community. Extra patrols of officers have been deployed to the area to offer reassurance to members of the community. Please let them know if you have any concerns.
“We are committed to tackling dangerous offenders and keeping our communities safe from harm.”
Emily Sergeant -
26th September 2025 
