Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by consumer choice group Which?
The UK’s third largest airport grabbed headlines repeatedly due to its scenes of chaos for travellers this past summer – with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
And now, the country’s biggest consumer body has named it the worst in the UK.
For its annual survey, Which? gathered feedback from more than 7,000 people about their experiences of flying from UK airports between July 2020 and July 2022 – with Manchester’s Terminal 3 receiving the lowest customer score of 38%.
Angry travellers from our region’s airport over the past two years described their experiences “chaotic”, “heaving”, and “an end-to-end shambles, with people explaining they were mainly frustrated by the queues throughout the place – for everything from getting through security, to buying something to eat and drink.
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Manchester Airport has officially been declared the worst airport in the UK / Credit: The Manc Group
Terminal 1 (41%) and Terminal 2 (47%) did fare a little better in the survey than Terminal 3, but passengers said they were still pretty irritated by long waits.
According to Which?, it’s not just the recent survey results that have been pretty damning for Manchester Airport, as many of its members have regularly reported over the years that the airport is “grim”, with others saying the layout was “poorly designed”, and that basically, “it’s just not a nice airport.”
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Manchester’s neighbouring airport, Liverpool John Lennon Airport, however, has come out with a glowing review from the Which? survey – receiving a ‘Which? Recommended Provider’ status and obtaining a score of 83%.
“It’s much smaller, less manic and so much more civilised than Manchester,” one passenger claimed.
We've ranked airports up and down the country. Where has your go-to airport landed in our table? ✈️ https://t.co/3p8uSoz1L3
Speaking on taking the title as the UK’s worst airport, and addressing the survey head-on, a spokesperson for Manchester Airport said: “We apologise to any customer who feels their experience was not of the standard we want to deliver over the past two years.
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“The pandemic was the biggest crisis faced by our industry in its history.
“At one stage, passenger numbers at Manchester Airport dropped to just 5% of normal levels and airports around the world had to cut costs just to survive.
Manchester’s Terminal 3 received the lowest customer score of 38%, according to Which? / Credit: The Manc Group
“Earlier this year, the whole of the travel industry then faced unprecedented challenges as travel restrictions were removed and demand returned rapidly to the market, and Manchester Airport was no different. The hugely competitive employment market and delays in training and vetting meant there were times when we were unable to keep up with passenger demand, which resulted in longer waiting times than we would like.”
The spokesperson added that the Airport is “looking forward to delivering a positive experience to all our passengers this winter, and into summer 2023.”
Featured Image – Manchester Airport
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Bruno Guimaraes’ talks over potential move to Manchester United this summer said to be ‘true’
Danny Jones
With the conclusion of the 2025/26 campaign fast approaching, eyes are already shifting towards next season and the upcoming transfer window, and one player who has already been linked with a move to Manchester United this summer is Bruno Guimaraes.
Currently the captain at Newcastle, it’s fair to say it would take some doing to swap Uniteds, but stranger things have happened.
Man United seem to be linked with a new midfielder almost every week at this point, with several names floating around in the same sentence as Old Trafford, but this is one that looks to have increasing traction to it.
With talks between the club and Bruno Guimaraes’ representation having reportedly taken place over the past month or so, some have even gone as far as to claim that discussions have already progressed to an ‘advanced’ stage.
🚨 BREAKING:
A meeting took place a few weeks ago between the agents of Bruno G & Manchester United!
As per ever-reliable transfer expert Fabrizio Romano, while he refuted the claims that any direct negotiations have taken place with Newcastle themselves, he stated that “a meeting did take place in recent weeks.”
Believed to have happened a little while ago, rather than more recently, as some reports have suggested, he went on to add that “the information from Brazil is accurate: a meeting was held, and United maintain a good relationship with the agency.”
He also qualified that although it is true that Guimaraes is admired by those at Carrington, he is among a number of shortlisted candidates that they could potentially bring in from June onwards.
For instance, names such as Elliot Anderson, previously pursued Carlos Baleba and Adam Wharton, as well as two Wolves players and even Bruno’s midfield partner Sandro Tonali have all been rumoured.
However, it’s thought that the 28-year-old Brazilian international and compatriot is the only one that current cog in the middle of the park, Casemiro, is said to have ‘personally’ recommended.
That’s according to the likes of Sports Illustrated, ESPN and others, who say that the veteran midfielder and fellow national teammate has put his Bruno G as the man to follow in his footsteps and fill the key central position when he eventually departs.
Meanwhile, with Bruno Fernandes still the talisman for the Red Devils, you would imagine he wouldn’t mind having another Portuguese-speaking playmaker alongside him.
Whether or not the Magpies secure another year in at least one of UEFA’s continental tournaments will factor into his decision to stay long-term or not remains to be seen, but the feeling is that he could be allowed to leave if they miss out on the Champions League.
As for selling to a relative rival in the table these days, on the other hand, it would likely take some fee for the North East side to let one of their most important stars leave St James Park.
Then again, it looks like Manchester United aren’t willing to simply settle for just the Europa League, given their upturn in form under Michael Carrick, and were they to end up back in all four competitions next year, they could do with all the strength in depth possible.
Featured Images — CBF Oficial (via Flickr)/The Manc Group
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The MOBO Awards in Manchester – everything you need to know
Thomas Melia
It’s official, the MOBOs are coming to Manchester for a night of live music performances and international artists, all at Co-op Live.
This award show, dedicated to music created by black creatives and musicians, has been hosted in cities nationwide, most recently in Newcastle, but 2026 marks its first time ever in the music capital of the North: Manchester.
A whole host of impressive musicians and acts take to the stage every year, with iconic moments throughout the award show’s history attributed to R&B royalty Lauryn Hill and Queen of Dancehall, Spice.
This award show is dedicated to celebrating Music of Black Origin but is recognised more widely as the MOBOs, with the aim of platforming as many genres as possible, from reggae and rap to soul, hip-hop and more.
Odeal and Spice performing at MOBOs 2025 in Newcastle / Credit: Nick Redman
The MOBOs first took place in 1996, and since then, founder Kanya King and her team have created a legacy – one now set to celebrate its 30th anniversary at 23,500 indoor venue Co-op Live.
MOBOs 2026 guide – all the key info
Are there still tickets left for the MOBO Awards ceremony at Co-op Live?
In a word, yes; there is still a healthy amount of tickets, both general admission and hospitality/VIP packages, if you fancy splashing out.
There’s still time to secure a seat, so grab yours HERE while you still can.
What time do the 2026 MOBOs start in Manchester and on TV?
This year, the MOBOs won’t be broadcast on mainstream TV channels; the award show has decided to collaborate with Amazon.
The show will be live-streamed via Amazon Music UK’s official Twitch account on Thursday, 26 March from 8pm – watch HERE.
There’s also an ‘Access All Areas’ programme hosted by DJ Target on BBC One with interviews and all the red carpet action on Friday 27 March, recapping all the action HERE.
All live streams and official channels have a finishing time of 10:30pm, meaning you can enjoy a night of huge performances while also getting a good quality kip.
Eve and Eddie Kadi are hosting this year’s MOBOs in Manchester / Credit: MOBO Organisation
2026 MOBO nominations
Obviously, the focus of this night isn’t just toasting 30 years of music with Black British culture and beyond, but recognising those pushing the industry forward in their field(s).
Lots of current and up-and-coming acts have found their way onto the list of nominees for the MOBOs this year – many for the very first time.
Shortlisted are the likes of the neo-soul singer-songwriting sensation, Olivia Dean, fellow female solo artists, PinkPantheress and Little Simz; Central Cee, Skepta, Kojey Radical, Raye, Myles Smith and FKA twigs, just to name a few excitinng few.
The MOBOs are known for some of the most insane live performances by some of the music industry’s biggest stars, this year with presenters Eve and Eddie Kadi.
Get ready for the Co-op Live crowd to chant “DEANO!” as the aforementioned Ms Dean will be performing on the night, and with the amount of hits this ‘Lady Lady’ has, we’re bound to know every word.
The ‘Queen of Afrobeats’, Tiwa Savage, is set to take to the stage and her album, This One Is Personal, helped soundtrack 2025, like the Skepta collaboration ‘On The Low’. With ‘Skeppy’ in attendance, anything is possible…
Dancehall diva Shenseea will be performing and has seen massive international success on MOLIY’s single ‘Shake It To The Max (Remix)’, Aya Nakamura duet ‘Dis-moi’, and solo hit ‘Time For Me’.
R&B trio FLO, Manchester rapper Aitch, Myles Smith, Slick Rick and Estelle, as well as a grime medley featuring Wiley, Chip, Nolay, Scorcher and D Double E curated by DJ Target, are also putting on a show – Co-op Live is in for a treat.
Tiwa Savage, FLO and Shenseea are just some of the acts taking to the Co-op Live stage / Credit: Press Shots via supplied
Who else is on the live music line-up in Manchester for MOBOs Fringe?
With the MOBO Awards heading to town for the very first time, there’s also a whole host of events taking place at various independent venues throughout the city.
Some may have already passed in the build-up to event week, such as a special partnered Manchester Basketball game for the MOBO Fringe festival, but if you time to go along to any of the ones still remaining, we strongly urge you to do so.
Get your MOBOs fix ahead of the show by attending some stellar upcoming acts as you gear up for the big event next Thursday night.
Fri 20 March – Shimrise Selects – The Deaf Institute
Sat 21 March – Mobørigins – Renae
Sat 21 March – Habitat x MOBO Fringe – Cupra City Garage
Sun 22 March – Manchester Made: Roots, Rhyme & The Future – Niamos Centre
Sun 22 March – Aarchive House – Side Street
Sun 22 March – Crib Sessions with Faro – Side Street
There are plenty of events ahead of the MOBOs that you can get involved with across Manchester / Credit: Nick Flynn via supplied
How to get to Co-op Live
Tram
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For those of you heading to Co-op Live to watch the BRIT Awards shows in person, you’ll be glad to know it’s right next door to a rather famous big blue stadium and its integrated Metrolink stop.
Head along the light blue or orange lines directly to the Etihad Campus or Ashton-under-Lyne, and you can get off the tram literally spitting distance from the arena. You can find the full map HERE.
Trams run frequently on the Ashton-Eccles line to the Etihad stop, with services leaving every six minutes from the city centre and until 1:00am on Fridays and Saturdays. It’s also worth noting that anyone with a valid BRITs ticket is granted FREE travel from all zones travelling to and from the venue.
Bus
You can find the full list of bus routes HERE, with the one in closest proximity to the venue being the 53 bus, which runs from Cheetham Hill through to Higher Crumpsall, Old Trafford and Pendleton, leaving just a two-minute walk to Co-op Live. You also get free Bee Network travel with any valid event ticket.
If you’re driving, there is limited parking available at the venue, but this must be pre-booked ahead of time, and there are designated drop-off areas.
The postcode is M11 3DU, and you can follow the signs towards the wider Etihad Campus as you get closer; directions to the adjacent drop-off points will also be signposted.
Keep in mind that congestion on the roads close to the stadium is expected to gather around two hours prior to any event, so if you are travelling on the road, these are the suggested times they provide on event day, though estimates will obviously vary:
Alan Turing Way (both directions): plan an additional 20 minutes into any journey by road.
Hyde Road (eastbound): expect an additional 15 minutes to be added to your journey.
Mancunian Way (westbound): plan for an extra 10 minutes of travel time.
There are also three park-and-ride facilities near Co-op Live, but be advised that the Velopark and Holt Town stops will be closed post-event to help safely manage crowds:
Ashton West (Ashton line) – 184 spaces and 11 disabled spaces
Ladywell (Ashton-Eccles line) – 332 spaces and 22 disabled spaces
Walk/cycle
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Lastly, Co-op Live is only a half-hour stroll from Manchester Piccadilly, and you could even walk along the canal all the way to the front door if you fancy taking the scenic route.
Greater Manchester now also offers the option to hire bikes on the Beryl app, with riders able to locate, unlock, get to their destination and then safely lock up the bike all through an easy-to-use app. There are hire points just near the south-west corner of the Etihad Stadium on Ashton New Road.
For more information on all travel options, you can check out the enhanced journey planner.