Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by consumer choice group Which?
The UK’s third largest airport grabbed headlines repeatedly due to its scenes of chaos for travellers this past summer – with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
And now, the country’s biggest consumer body has named it the worst in the UK.
For its annual survey, Which? gathered feedback from more than 7,000 people about their experiences of flying from UK airports between July 2020 and July 2022 – with Manchester’s Terminal 3 receiving the lowest customer score of 38%.
Angry travellers from our region’s airport over the past two years described their experiences “chaotic”, “heaving”, and “an end-to-end shambles, with people explaining they were mainly frustrated by the queues throughout the place – for everything from getting through security, to buying something to eat and drink.
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Manchester Airport has officially been declared the worst airport in the UK / Credit: The Manc Group
Terminal 1 (41%) and Terminal 2 (47%) did fare a little better in the survey than Terminal 3, but passengers said they were still pretty irritated by long waits.
According to Which?, it’s not just the recent survey results that have been pretty damning for Manchester Airport, as many of its members have regularly reported over the years that the airport is “grim”, with others saying the layout was “poorly designed”, and that basically, “it’s just not a nice airport.”
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Manchester’s neighbouring airport, Liverpool John Lennon Airport, however, has come out with a glowing review from the Which? survey – receiving a ‘Which? Recommended Provider’ status and obtaining a score of 83%.
“It’s much smaller, less manic and so much more civilised than Manchester,” one passenger claimed.
We've ranked airports up and down the country. Where has your go-to airport landed in our table? ✈️ https://t.co/3p8uSoz1L3
Speaking on taking the title as the UK’s worst airport, and addressing the survey head-on, a spokesperson for Manchester Airport said: “We apologise to any customer who feels their experience was not of the standard we want to deliver over the past two years.
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“The pandemic was the biggest crisis faced by our industry in its history.
“At one stage, passenger numbers at Manchester Airport dropped to just 5% of normal levels and airports around the world had to cut costs just to survive.
Manchester’s Terminal 3 received the lowest customer score of 38%, according to Which? / Credit: The Manc Group
“Earlier this year, the whole of the travel industry then faced unprecedented challenges as travel restrictions were removed and demand returned rapidly to the market, and Manchester Airport was no different. The hugely competitive employment market and delays in training and vetting meant there were times when we were unable to keep up with passenger demand, which resulted in longer waiting times than we would like.”
The spokesperson added that the Airport is “looking forward to delivering a positive experience to all our passengers this winter, and into summer 2023.”
Featured Image – Manchester Airport
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A full series of The Celebrity Apprentice is coming to UK screens for the first time ever
Danny Jones
Britain’s much-loved version of The Apprentice is getting its first-ever full celebrity season next year as the series is set to copy the spin-off format seen in the US.
The popular reality TV show competition, where game-show meets the world of business, has been running here in the UK since 2005.
Now coming up 20 seasons and already well over 200 episodes, including specials, the producers have just as much of a challenge coming up with fresh ideas as the contestants do.
With that in mind, the BBC has now ordered the first dedicated The Celebrity Apprentice series, separate from the mainline show and set to run longer than previous iterations.
The I'm a celebrity of the business world. Can't wait. Didn't watch the apprentice earlier this year for obvious reasons but really excited about this. Hope LS isn't soft on them because its charity. https://t.co/o7PK5e2N0w
As confirmed by multiple sources – including one of renowned businessman and host Alan Sugar’s own advisors, Andrew Bloch – the first proper Celebrity Apprentice season will air in 2026.
Bloch explains that it’ll come in the form of a six-episode series that “will see a new line-up of famous faces take on weekly business challenges set by Lord Sugar, competing to avoid the words ‘You’re fired’ and ultimately be crowned The Celebrity Apprentice winner.”
While previous instalments in the celebrity version have either been attached to Christmas specials or the likes of Comic Relief/Red Nose Day in March, this inaugural fully-fledged chapter is set to take place sometime early next year, though an official release date is yet to be announced.
Speaking of seasonal episodes, any viewers who’ve never seen the show or at least not with recognisable household names starring in it, the 2025 festive special will be airing across two parts later this month.
Speaking on the commission, BBC’s Head of Entertainment, Kalpna Patel-Knight, added: “The Apprentice is a much-loved part of the BBC’s entertainment offering, and we can’t wait to see how the celebrity candidates rise to the challenge when the series launches later in 2026.”
The lineup of special guests for next year’s series is yet to be confirmed, but the lineup for the upcoming Xmas episodes is as follows: AJ Odudu, Angela Scanlon, Charlie Hedges, Eddie Kadi, Jake Wood, JB Gill, Kadeena Cox, Matt Morsia, Rob Rinder, Sarah Hadland, Shazia Mirza and Tom Skinner.
Skinner actually took part in the regular show back in 2009, helping launch his public persona, before going on to get involved in social media, appearing on Strictly Come Dancing and even politics.
Have you seen the celeb version of The Apprentice before, and/or will you be watching this one?
Featured Images — Publicity pictures (via BBC Media Centre)
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Manchester United have been linked with a move for a Real Madrid legend
Danny Jones
Manchester United are reportedly interested in signing football legend and former Real Madrid captain Sergio Ramos, over a decade on from the last time he was linked with the club.
Yes, after the notion of signing the Spanish defender first cropped circa 2009, and then again in 2015 (that time with the possibility of David de Gea famously going the other way), the European footballing veteran is set to be pursued by a number of teams next month.
One might even consider a third turn around the ‘could he?’ carousel towards the same club, not unlike the Wesley Sneijder-Man United equivalent of the transfer rumour mill.
Nevertheless, it appears as if it’s come round once again, though it remains to be seen just whether or not the story has any serious legs.
According to Spanish news outlet and radio station, Cadena SER, Sergio Ramos is now being eyed up for a potential move to Manchester, and the idea of him finally donning a United shirt might not be so far-fetched after all.
Now 39 years old and having personally announced that he won’t be signing a new deal at CF Monterrey, he will soon be available as a free agent in the upcoming January transfer window.
Ramos, a World Cup and Euros winner – not to mention serial La Liga and Champions League trophy collector – joined the Mexican club back in February after more than 16 years with the European giants, but his contract runs out at the end of this December.
Despite being set to enter his 40s and already well into the second decade of his professional career, the latest is that the Red Devils have now put forward a ‘formal offer’ to reunite the established, serial winner and senior star with his former and equally decorated teammate, Casemiro.
🚨🚨🌖| BREAKING: Manchester United have formally put forward an offer to bring Sergio Ramos to Old Trafford in the January window. [@La_SER via @goal] pic.twitter.com/QpOlL4izk2
It goes without saying that not only will numerous teams be throwing their hat in the ring to sign Ramos this January, but any side would benefit from having such a strong and experienced leadership presence in the dressing room, let alone Ruben Amorim‘s squad.
Better still, bringing in a player of his calibre on a free will be seen as an absolute coup by whoever eventually secures his signature.
However, as per GOAL (who also shared the claims made by Cadena SER earlier this week), while the Spaniard is said to have no intention of hanging up his boots just yet and still wants to try and compete at the top level, it is thought he would like a second return to Sevilla.
The belief is that when Ramos does retire, it will be back at his boyhood club – but before that, we couldn’t really be about to see him in the red of a Man United shirt… could we?