Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by consumer choice group Which?
The UK’s third largest airport grabbed headlines repeatedly due to its scenes of chaos for travellers this past summer – with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
And now, the country’s biggest consumer body has named it the worst in the UK.
For its annual survey, Which? gathered feedback from more than 7,000 people about their experiences of flying from UK airports between July 2020 and July 2022 – with Manchester’s Terminal 3 receiving the lowest customer score of 38%.
Angry travellers from our region’s airport over the past two years described their experiences “chaotic”, “heaving”, and “an end-to-end shambles, with people explaining they were mainly frustrated by the queues throughout the place – for everything from getting through security, to buying something to eat and drink.
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Manchester Airport has officially been declared the worst airport in the UK / Credit: The Manc Group
Terminal 1 (41%) and Terminal 2 (47%) did fare a little better in the survey than Terminal 3, but passengers said they were still pretty irritated by long waits.
According to Which?, it’s not just the recent survey results that have been pretty damning for Manchester Airport, as many of its members have regularly reported over the years that the airport is “grim”, with others saying the layout was “poorly designed”, and that basically, “it’s just not a nice airport.”
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Manchester’s neighbouring airport, Liverpool John Lennon Airport, however, has come out with a glowing review from the Which? survey – receiving a ‘Which? Recommended Provider’ status and obtaining a score of 83%.
“It’s much smaller, less manic and so much more civilised than Manchester,” one passenger claimed.
We've ranked airports up and down the country. Where has your go-to airport landed in our table? ✈️ https://t.co/3p8uSoz1L3
Speaking on taking the title as the UK’s worst airport, and addressing the survey head-on, a spokesperson for Manchester Airport said: “We apologise to any customer who feels their experience was not of the standard we want to deliver over the past two years.
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“The pandemic was the biggest crisis faced by our industry in its history.
“At one stage, passenger numbers at Manchester Airport dropped to just 5% of normal levels and airports around the world had to cut costs just to survive.
Manchester’s Terminal 3 received the lowest customer score of 38%, according to Which? / Credit: The Manc Group
“Earlier this year, the whole of the travel industry then faced unprecedented challenges as travel restrictions were removed and demand returned rapidly to the market, and Manchester Airport was no different. The hugely competitive employment market and delays in training and vetting meant there were times when we were unable to keep up with passenger demand, which resulted in longer waiting times than we would like.”
The spokesperson added that the Airport is “looking forward to delivering a positive experience to all our passengers this winter, and into summer 2023.”
Featured Image – Manchester Airport
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BBC is casting for next series of The Traitors and wants Mancs who are ‘good at lying’ to apply
Emily Sergeant
The BBC is currently casting for the next series of The Traitors, and is looking for some deceptive Mancs to take part.
The Traitors is pretty much a cultural phenomenon at this point, let’s be honest.
Producers describe it as a ‘game of trust and treachery’, and there’s always plenty of twists, turns, shocks, and surprises along the way – but do you reckon you’ve got what it takes to play? If so, the BBC is currently casting for the next series of the popular show, and is calling on people in Greater Manchester and across the UK to apply.
Applications are currently open to ‘fun, smart, and strategic players’ who are over 18 years of age and have the right to legally reside in the UK.
The first series of the smash-hit BBC reality competition show proved pretty popular when it premiered back in 2022, but the second series took things to a whole new level, and truly seemed to capture the attentions of the nation like no other – with millions of viewers tuning in to watch the three episodes each week.
Currently, you may be one of the millions watching The Celebrity Traitors, which airs each week on Wednesdays and Thursdays.
But in case you haven’t seen it, The Traitors is, put simply, a competition series that’s built on strategy, suspicion, and deception, where a team of players are tasked with competing in a series of missions – with the more missions they complete successfully, the bigger the prize pot gets.
However, hidden among the players are the ‘Traitors’, who meet in secret and decide who to eliminate from their fellow players known as the ‘Faithfuls’.
The aim for the ‘Traitors’ is to stay undetected until the end, while the aim for the ‘Faithfuls’ is to banish all of the Traitors before the game ends.
Up for it? You have until 31 May 2026 to get your applications in online here.
Featured Image – BBC / Studio Lambert Assossiates
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Tom Aspinall to undergo more eye tests after injury sees title defence fight end in no-contest
Danny Jones
Manc MMA fighter Tom Aspinall is said to need further eye tests after an injury saw his title defence against Ciryl Gane at UFC 321 end in a no-contest.
The Atherton-born UFC star was set to face the Frenchman former Muay Thai pro, 35, in the first competitive match since being declared the undisputed heavyweight champion earlier this year.
Aspinall was handed the belt by default after fighting legend Jon Jones retired from the sport, only to seemingly put himself back in training and the testing pool not long after.
Ultimately, the local athlete was unable to fully demonstrate why he’s found himself top dog in the division after an eye-poke from Gane saw Tom unable to continue. Brace yourselves: it’s rather unpleasant to watch…
Unsurprisingly, UFC fans are still wrapped up in fierce debate online, with many arguing whether or not the fight should have been stopped despite Aspinall making it clear he could no longer see properly after the illegal move.
In fact, Aspinall’s father and trainer, Andy, told various media that Tom was still unable to see out of his right eye as an ambulance quickly took him to a nearby hospital following the abandoned bout at the Etihad Arena in Abu Dhabi.
Nevertheless, plenty are questioning the ins and outs of the moment, with some believing that Aspinall was supposedly looking for “a way out” after the early rounds against Gane, while plenty more are wondering whether the eye poke was even ‘accidental’.
The Wigan native gave fight fans plenty of grief back, though, expressing his shock at those up in the stands booing and asking what else they expected him to do.
It was in front of his opponent’s home crowd in Paris, in fairness, but he and his fans were left, nevertheless, disappointed by the reaction following what is an extremely serious injury.
You only have to hear Michael Bisping talk about losing his right eye to know how much it changed his life, and Aspinall actually referenced the fellow Northerner in the aftermath of the eye poke, stating, “I really respect what Bisping has done; he’s done more than I would.
“I wouldn’t carry on fighting with one eye. No chance.”
While doctors have so far assured that there should be no permanent ocular damage, both pain and precaution are inevitable; it will be some time before Aspinall gets back in the octagon, and who knows when we can expect a rematch against Ciryl Gane.
You can watch the highlights before it was called early HERE, and see the ‘Honey Badger’s reaction after the fact on this official Tom Apsinall YouTube down below.
Emily Sergeant -
27th October 2022 
