A boy from Manchester has been reunited with his three lost teddies after they went missing while on a family holiday.
Little Oliver Simpson, from Heywood in Rochdale, had just arrived at the hotel for a holiday in Costa de Almeria with his parents, Jill and Stewart, when the family realised that a bag with the six-year-old’s much-loved teddies inside was missing, and so they contacted Jet2’s Customer Services team to see if they could find out more.
After Jet2 heard that the family had lost one of their bags, the team said they “immediately launched a search” to find the missing teddies.
Customers Helpers at Almeria Airport worked together with the holiday resort’s Customer Helpers to track down the bears, and luckily, they were found safe and sound on the coach the family had hopped on from the airport to their hotel.
With the teddies safely found, the team then got to work to make sure Oliver was reunited with his three fuzzy friends.
ADVERTISEMENT
Jet2 helps reunite little Manchester boy with the teddies he lost while on holiday / Credit: Jet2
Keen to make the reunion one Oliver would remember forever, staff took the bears on an adventure at the airport and pictured them having a drink in a cafe, helping to check in customers’ luggage, and directing holidaymakers to their transfer coaches, all before meeting back up with the youngster.
Resort Customer Helper, Justina Tarvydaite, also stepped in and wrote a letter to Oliver from his teddies, telling the little Manc all about the adventures they had been on at the airport, and when he was finally reunited with his bears on his flight back to the UK, he was, as you can imagine, “over the moon”.
ADVERTISEMENT
Oliver’s mum, Jill, said the airline “literally went above and beyond” to find and reunite Oliver with his teddies.
Praising the “caring staff”, she went on to explain: “Not only did they locate his belongings, but they also showed Oliver the adventures his teddies went on whilst we were on holiday, which was magical and so thoughtful.
“He was over the moon, and I even shed some tears.”
ADVERTISEMENT
Oliver Simpson had been on holiday with his family in Costa de Almeria in Spain / Credit: Jet2
Claire Hernandez, who is a Destination Manager at Jet2holidays, said it was “all hands-on deck” when they heard Oliver had been separated from his teddies and how upset he was by it, adding: “I am immensely proud of how the team worked together to ensure Oliver and his family left feeling elated at the return of the teddies.
“Their reaction was priceless.
“It’s very important to all of us that each and every one of our customers feels like a VIP, and the team work extremely hard to ensure our customers have a memorable holiday.
“It never ceases to amaze me just how far they will go to make our customers happy.”
Featured Image – Jet2
Trending
Tickets officially go on sale for rare 70mm IMAX screenings of Dune: Part Three in Manchester
Emily Sergeant
Tickets have now officially gone on sale for rare 70mm IMAX screenings of Dune: Part Three in Manchester.
Arriving on screens from 18 December and gearing up to be one of the most anticipated films of the year, Dune: Part Three – which is the third and final instalment in director Denis Villeneuve’s Dune franchise – will be screening in IMAX 70mm at Vue Manchester Printworks, one of only three venues to show it in this format nationwide.
There are only 40 other venues across the globe showing the film in IMAX 70mm, and Manchester is the only city outside of London to screen the blockbuster this way too.
Based on the novels of Frank Herbert and set nearly two decades after the previous film, Dune: Part Three features an ensemble cast of all-star names led by Timothée Chalamet and Zendaya.
Alongside them will be Jason Momoa, Florence Pugh, Anya Taylor-Joy, Rebecca Ferguson, Robert Pattinson, Charlotte Rampling, Javier Bardem, and Josh Brolin.
After seats for a special early screening of the film in IMAX sold out in less than 30 minutes last month, the IMAX 70mm showings – which officially went live today (20 October) – are expected to be snapped up fast by film fans in Manchester.
“A decade in the making, Denis Villeneuve’s epic Dune trilogy is reaching its dramatic conclusion this December,” explained Dean Cross, who is the Senior Screen Content Manager at Vue.
“As the only venue outside of London to be screening Dune: Part Three in IMAX 70mm, it’s a privilege for us to offer this unique way to experience the film.”
Dune: Part Three is coming to Vue Manchester Printworks on 18 December, and you can book your tickets here.
Featured Image – Warner Bros.
Trending
Free pints and live craft experiences coming to a Manchester pub for one night only
Daisy Jackson
A pop-up pub takeover is opening its doors in Manchester, where you can get your hands on a free pint as well as some amazing craft experiences.
The Uncommon Inn is being operated by premium Italian lager brand Poretti, who want to help us Brits break out of our daily routines.
Matt & Phreds on Tib Street will welcome The Uncommon Inn on Thursday 22 October, from 4pm to 8pm, giving visitors the chance to discover unusual creative skills and watch artisans at work, with a free pint in hand.
It comes after research commissioned by Poretti found that 61% of UK adults feel they are living on autopilot, while a quarter have not tried a new creative pursuit in five years or more.
Free pints and live craft experiences are coming to a Manchester pub for one night only / Credit: Supplied
The study also found that adults have an average of just 90 minutes of genuine personal time each day, with 58% spending that time watching television and 35% scrolling through social media.
Exhaustion and financial constraints came out as the main barriers preventing people from trying new things.
The Uncommon Inn has been designed to offer an alternative, bringing together a collective of specialist makers to showcase their skills in a familiar pub setting.
Visitors to the Manchester event can watch Giulio Miglietta embroidering personalised beer mats, using a vintage Singer sewing machine dating back to the early 1900s, alongside live hand-engraving and bespoke jewellery-style crafting using recycled silver.
The Uncommon Inn is being operated by premium Italian lager brand Poretti / Credit: Supplied
Other demonstrations include 3D body-casting by sculptor Ami of Angelcasts and personalised, hand-engraved glassware from Leigh Calligraphy. Sabira of Sken Studios will also demonstrate how recycled silver can be turned into bespoke bottle openers.
Guests will be able to enjoy complimentary pints of Poretti while watching the makers at work.
Caitlin Maley, Senior Brand Manager at Poretti, said: “Modern life moves at an overwhelming pace, and it’s all too easy to fall into autopilot mode where routine replaces curiosity.
“We believe in celebrating intentional craft, rare skills, and authentic human connection – values that are at the core of our brewing heritage.
“We created The Uncommon Inn to turn an ordinary pub visit into an inspiring journey. By bringing together our Masters of Crafts, from chainstitch embroiderers to live engravers and musicians, we’re inviting pubgoers to slow down, pick up a new skill, and enjoy a pint crafted with genuine passion.”
The Uncommon Inn is at Matt & Phreds in Manchester on Thursday 22 October, from 4pm until 8pm.
Emily Sergeant -
5th September 2023 
