A boy from Manchester has been reunited with his three lost teddies after they went missing while on a family holiday.
Little Oliver Simpson, from Heywood in Rochdale, had just arrived at the hotel for a holiday in Costa de Almeria with his parents, Jill and Stewart, when the family realised that a bag with the six-year-old’s much-loved teddies inside was missing, and so they contacted Jet2’s Customer Services team to see if they could find out more.
After Jet2 heard that the family had lost one of their bags, the team said they “immediately launched a search” to find the missing teddies.
Customers Helpers at Almeria Airport worked together with the holiday resort’s Customer Helpers to track down the bears, and luckily, they were found safe and sound on the coach the family had hopped on from the airport to their hotel.
With the teddies safely found, the team then got to work to make sure Oliver was reunited with his three fuzzy friends.
ADVERTISEMENT
Jet2 helps reunite little Manchester boy with the teddies he lost while on holiday / Credit: Jet2
Keen to make the reunion one Oliver would remember forever, staff took the bears on an adventure at the airport and pictured them having a drink in a cafe, helping to check in customers’ luggage, and directing holidaymakers to their transfer coaches, all before meeting back up with the youngster.
Resort Customer Helper, Justina Tarvydaite, also stepped in and wrote a letter to Oliver from his teddies, telling the little Manc all about the adventures they had been on at the airport, and when he was finally reunited with his bears on his flight back to the UK, he was, as you can imagine, “over the moon”.
ADVERTISEMENT
Oliver’s mum, Jill, said the airline “literally went above and beyond” to find and reunite Oliver with his teddies.
Praising the “caring staff”, she went on to explain: “Not only did they locate his belongings, but they also showed Oliver the adventures his teddies went on whilst we were on holiday, which was magical and so thoughtful.
“He was over the moon, and I even shed some tears.”
ADVERTISEMENT
Oliver Simpson had been on holiday with his family in Costa de Almeria in Spain / Credit: Jet2
Claire Hernandez, who is a Destination Manager at Jet2holidays, said it was “all hands-on deck” when they heard Oliver had been separated from his teddies and how upset he was by it, adding: “I am immensely proud of how the team worked together to ensure Oliver and his family left feeling elated at the return of the teddies.
“Their reaction was priceless.
“It’s very important to all of us that each and every one of our customers feels like a VIP, and the team work extremely hard to ensure our customers have a memorable holiday.
“It never ceases to amaze me just how far they will go to make our customers happy.”
Featured Image – Jet2
Trending
Morrisons has launched a nationwide search for its first-ever Chief Doughnut Tester
Emily Sergeant
Today is National Doughnut Day, and to celebrate, Morrisons is on the look-out for one sweet treat fan to take on a new role.
That’s right – today (5 June) is National Doughnut Day, and Morrisons is officially on the hunt for the nation’s ultimate doughnut devotee with the launch of its brand-new (and delicious) role, The Chief Doughnut Tester – with all glaze enthusiasts, sprinkle connoisseurs, and jam-filled aficionados urged to get applying.
The search is on to crown one lucky fan who’ll take on the dream job of taste-testing their way through the supermarket‘s range of doughnuts.
The Chief Doughnut Tester is more than just a title, Morrisons says it’s ‘serious business’.
Morrisons has launched a nationwide search for its first-ever Chief Doughnut Tester / Credit: Morrisons
The new hire will be tasked with taste-testing doughnuts before they hit the shelves, giving verdicts on new flavours and textures, all in the name of research.
The role will also involve teaming up with Morrisons’ internal doughnut-expert team to develop new and limited-edition treats that’ll be in stores next year.
Crowned as the nation’s definitive doughnut authority, the selected winner won’t just earn the title of Chief Doughnut Tester, they’ll also receive the ultimate of sweet perks – a year’s free supply of Morrisons fresh doughnuts, which the retailer sells more than 1.1 million of weekly.
Aspiring Chief Doughnut Testers can apply on the Morrisons website here, by filling in a short 200-words about why’re the ideal candidate.
Applications close at midnight tonight (Friday 5 June), so you’ll need to be quick.
Featured Image – Annie Spratt (via Unsplash)
Trending
First-ever JD Wetherspoon pub to open at Manchester Airport
Danny Jones
In news that we feel many Mancs and travellers all-round have been waiting on for a long time, the well-known British chain, JD Wetherspoon, will be opening its first-ever pub at Manchester Airport.
That’s right: soon that first airport pint of the holiday could actually be a relatively cheap one.
While Wetherspoons are no strangers to popping up in terminals across the UK and Ireland, they’ve never done so here in Manchester despite having three, yes THREE, in Gatwick alone.
Not for much longer, though, as soon T2 will be lending more than 3,000 square feet of its prime leisure and retail real estate to a new Greater Manchester ‘Spoons’.
Posting on social media, the airport wrote: “Wetherspoon comes to Manchester Airport this September! The pub will be located in the Terminal 2 Departures lounge and will have more than 300 seats.
“This will become the final major food and drink venue to open its doors as part of our decade-long £1.3bn transformation of Terminal 2. It will be named ‘The Belle Vue’, in a nod to Manchester’s historic showground [now a sports complex and leisure hub].
“It was a focal point for social life in the city from the Victorian period up until 2020, when the final event was held at Belle Vue stadium. The design of the pub is inspired by the history of Belle Vue and the sporting culture of the North West of England. We look forward to welcoming you all in September!”
While a lot of money has been pumped into T2’s refurb as a whole over the past few years, it remains unclear just how much this particular new addition will cost; we do know that great sums were set aside for the launch of the Great Northern Market last year.
The inaugural Manchester Airport Spoons is just the latest in a series of major renovations.
As mentioned, the company already operate several up and down the country – 10 airport pubs, to be specific – but this will be the first in the North West.
Speaking on the news, JD Wetherspoon chief executive John Hutson said in a statement: “We are looking forward to opening at Manchester Airport. We believe our new pub will prove popular with travellers of all ages and be an asset to the new terminal.”
With Manchester Airport adding a dozen new routes to its roster this summer, you can expect to see even more people flying in and out than ever – no doubt having already polished off a cut-price pint or two beforehand.