A boy from Manchester has been reunited with his three lost teddies after they went missing while on a family holiday.
Little Oliver Simpson, from Heywood in Rochdale, had just arrived at the hotel for a holiday in Costa de Almeria with his parents, Jill and Stewart, when the family realised that a bag with the six-year-old’s much-loved teddies inside was missing, and so they contacted Jet2’s Customer Services team to see if they could find out more.
After Jet2 heard that the family had lost one of their bags, the team said they “immediately launched a search” to find the missing teddies.
Customers Helpers at Almeria Airport worked together with the holiday resort’s Customer Helpers to track down the bears, and luckily, they were found safe and sound on the coach the family had hopped on from the airport to their hotel.
With the teddies safely found, the team then got to work to make sure Oliver was reunited with his three fuzzy friends.
ADVERTISEMENT
Jet2 helps reunite little Manchester boy with the teddies he lost while on holiday / Credit: Jet2
Keen to make the reunion one Oliver would remember forever, staff took the bears on an adventure at the airport and pictured them having a drink in a cafe, helping to check in customers’ luggage, and directing holidaymakers to their transfer coaches, all before meeting back up with the youngster.
Resort Customer Helper, Justina Tarvydaite, also stepped in and wrote a letter to Oliver from his teddies, telling the little Manc all about the adventures they had been on at the airport, and when he was finally reunited with his bears on his flight back to the UK, he was, as you can imagine, “over the moon”.
ADVERTISEMENT
Oliver’s mum, Jill, said the airline “literally went above and beyond” to find and reunite Oliver with his teddies.
Praising the “caring staff”, she went on to explain: “Not only did they locate his belongings, but they also showed Oliver the adventures his teddies went on whilst we were on holiday, which was magical and so thoughtful.
“He was over the moon, and I even shed some tears.”
ADVERTISEMENT
Oliver Simpson had been on holiday with his family in Costa de Almeria in Spain / Credit: Jet2
Claire Hernandez, who is a Destination Manager at Jet2holidays, said it was “all hands-on deck” when they heard Oliver had been separated from his teddies and how upset he was by it, adding: “I am immensely proud of how the team worked together to ensure Oliver and his family left feeling elated at the return of the teddies.
“Their reaction was priceless.
“It’s very important to all of us that each and every one of our customers feels like a VIP, and the team work extremely hard to ensure our customers have a memorable holiday.
“It never ceases to amaze me just how far they will go to make our customers happy.”
Featured Image – Jet2
Trending
Drinks prices revealed as Manchester Airport’s first-ever Wetherspoons pub opens inside T2
Emily Sergeant
It’s official… Manchester Airport’s first-ever JD Wetherspoon pub has officially opened its doors inside Terminal 2.
The 300-seater pub – which welcomed its first customers earlier this week – is named The Belle Vue after Manchester’s historic showground.
Throughout the pub, you’ll spot design features that nod to the city’s sporting heritage – including vintage event posters and memorabilia, a ‘locker wall’ hosting trophies and other sporting exhibits, and a cricket-themed design in the carpets and bar panels.
Creating around 150 jobs in the process, The Belle Vue is the final planned new eatery to open in the airport’s redeveloped Terminal 2, marking one of the final steps in the super-terminal’s decade-long, £1.5bn transformation.
Manchester Airport’s first-ever Wetherspoons pub has opened inside Terminal 2 / Credit: Supplied
According to the MEN, pints are priced from £6.20 for Carling and Coors lager, £6.45 for Budweiser, £6.60 for Guinness, and £6.70 for Poretti and 1664 Biere.
Prosecco is £9.20 for 175ml glass and £37.10 for the full bottle, while spirts and mixers are £6.80 for singles and £10.20 for doubles.
There’s also the classic Wetherspoons tea and coffee machines, where you can refill as many times as you like for just £3.60.
“It’s a proud moment to see the final new retail unit opening in our new-look Terminal 2,” commented Richard Jackson, who is the Retail Director at Manchester Airport.
“To be rounding off this 10-year programme by adding such an iconic name as Wetherspoon to the terminal is particularly special and we know that it will prove extremely popular with passengers. We think they’ll love the nods to Manchester’s heritage in the décor and design – and of course the name.”
The Belle Vue will be open from the first flight to the final flight each day, and food will be served from opening until 10pm.
Featured Image – Supplied
Trending
Iconic Manc movie 24 Hour Party People is set to return to cinemas for its anniversary
Emily Sergeant
One of Manchester’s most iconic movies is set to return to the big screen next month.
Remastered in 4K and returning to UK cinemas to mark 24 years since its original release, Michael Winterbottom’s 2002 biographical comedy drama film, 24 Hour Party People, tells the story of Manchester‘s popular music community from 1976 to 1992 – specifically about Factory Records‘ founder Tony Wilson.
The film begins with the punk rock era of the late 1970s, before moving through the 1980s into the rave and DJ culture, and of course, the ‘Madchester‘ scene of the late 1980s and early 1990s.
The narrative largely follows the career of Tony Wilson, played by Middleton-born actor Steve Coogan, while also covering the careers of the major Factory Records artists – especially Joy Division and New Order, as well as A Certain Ratio, The Durutti Column, and Happy Mondays.
If you haven’t seen 24 Hour Party People before, it’s a dramatisation based on a combination of real events, rumours, and urban legends, as the film is sure to make clear.
Coogan is joined by a cast by a mixture of big names and, at the time, rising stars like Paddy Considine, Shirley Henderson, Lennie James, John Simm, Ralf Little, Andy Serkis, Sean Harris, John Thomson, and even Peter Kay, alongside cameos from other figures connected to the Manchester music scene.
Before it returns to cinemas, the film will first open music and media festival/conference, Beyond The Music, at MediaCity in Salford on 6 October.
The screening at the festival will also be followed by a Q&A with Coogan, Winterbottom, and producer Andrew Eaton.
24 Hour Party People will then be re-released in UK cinemas from 9 October, and you can check your local cinema for screening times and book tickets online now.