And now, a new survey has been thrown into the mix to call us Mancs out once again.
In a bid to find out what where the country’s biggest complainers reside, and what grinds their gears so much, small business credit card company, Capital on Tap, surveyed more than 1,000 Brits and asked them what exactly it is that drives them to hop online and leave a business either a positive or negative review.
Manchester claimed the sixth spot on the list, with 57% of our city’s residents admitting to leaving negative reviews.
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Mancs have been named among the top 10 ‘biggest complainers’ in the UK / Credit: Wikimedia Commons | ITV
Liverpool, Newcastle, and Sheffield are some of the other northern cities to join Manchester in the top 10, while it was the Northern Irish capital of Belfast that came out on top of the survey as the city most likely to leave a negative review – with 90% admitting they would do so.
When it comes to the reasons why Brits leave negative reviews, the survey revealed that a poor quality product or service is at the top, with 72% saying they would do so in this situation, while people are also more likely to leave a negative review if they have a bad experience overall, whether that be with a national company (69%) or a small business (66%).
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It is interesting to note, however, that the survey found Brits tend to be a little more forgiving of small businesses as opposed to the larger giants.
57% of Manchester residents admit to leaving negative online reviews / Credit: Manchester City Council (via Facebook)
On the flip side, respondents said they are more likely to leave a positive review if they think the product or service provides good value for money, with 84% saying they would do this, while an additional 83% said they would leave a positive review if the business offered good-quality customer service.
“Negative reviews can clearly have a big impact on consumer behaviour,” commented Capital on Tap’s COO, Alex Miles, on the survey findings.
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“In fact, our survey found 11% of people say they wouldn’t buy a product or use a service if it has an online review below five stars.
“If you do receive negative reviews as a business owner, don’t ignore them. This is a chance to fix the problem, but it’s also an opportunity to show other potential customers that you’re a professional company that cares about the experience of each individual.
“Any negative feedback is also a chance to improve your product or service.”
Featured Image – Glenn Carstens-Peters (via Unsplash)
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Vintage fashion sale to pop up in Greater Manchester with all proceeds going to charity
Emily Sergeant
A sustainable vintage fashion shop and kilo sale is popping up in a Greater Manchester town in a couple of days time.
And all the proceeds will go to a very-worthy charity.
Merely weeks after the UK’s largest vintage market descended on the iconic Victoria Baths in Manchester city centre, another sustainable fashion event will be popping up in one of the region’s popular shopping centres for the month.
British Heart Foundation will be hosting a brand-new pop-up shop and vintage kilo sale, where you can buy clothing and other goods at a fixed price per kilogram, in Stretford town centre.
Opening its doors this Saturday (5 April), the charity will be taking over the vacant unit that’s next door to JD Sports to provide the Stretford community with a charity shop filled with all sorts of vintage goods and thrifty finds.
Visitors will be able to sift through shelves stacked with major brands at bargain prices, making it the perfect way to sustainably stock up on wardrobe staples and revamp ready for spring.
A vintage fashion sale is popping up in a Greater Manchester town centre with all proceeds going to charity / Credit: Supplied
All proceeds from the pop-up shop will go directly to the British Heart Foundation, helping to fund vital research into cures and treatments for heart and circulatory diseases, so whether you’re a fashion lover, an avid bargain hunter, or you simply just want to support a good cause, you know where to head on down to.
Running right through until 19 April, this venture is set to be a massively-valuable new addition to Stretford town centre.
The British Heart Foundation pop-up store will be open on Mondays – Saturdays from 10am-4pm, and on Sundays from 10am-3:30pm.
Featured Image – Supplied
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Jack Grealish dedicates first league goal in 16 months to late brother on anniversary of his death
Danny Jones
Manchester City star Jack Grealish held back the tears following his first Premier League goal in more than 16 months, but not in relief after breaking the duck, because it came on a very emotional day for him and his family.
The Man City and England midfielder opened the scoring in the Blues’ 2-0 win against Leicester City on Wednesday night, bringing an end to his goal drought after a total of 473 days.
But what made it even more special is that the game happened to coincide with the anniversary of his late brother Keelan’s death.
Speaking in his post-match interview after picking up the man of the match award, Grealish was in a noticeably quieter mood than his usual charismatic self before revealing that the day marked the 25th anniversary of his younger sibling’s death.
Jack Grealish dedicates his goal to his late brother on the 25th anniversary of his death ❤️ pic.twitter.com/u3toaqZSuR
— Sky Sports Premier League (@SkySportsPL) April 2, 2025
The 29-year-old went on to reveal that the date coincided with Keelan’s passing and acknowledged that it’s “hard on the family but [I’m] happy to score”.
His mum and dad, Karen and Kevin, were up in the stands; it doesn’t need explaining why scoring in that particular moment was so special for all of them.
Clearly stirred by addressing what was a bittersweet occasion, he signed off by adding, “To score and to win was brilliant.”
Keelan Daniel Grealish was just nine months old when he tragically passed away from sudden infant death syndrome (SIDS) back in 2000 – ‘Super Jack’ was just four at the time.
Paying tribute on social media after the game, the comments below his post were filled with love and support.
Besides the goal itself, the former Aston Villa star was keen to reiterate that he was never brought to the club to score bags of goals and “has a lot more to offer” than just hitting the back of the net.
Touching on his Grealish’s game and the tribute to Keelan during his post-match duties, manager Pep Guardiola went on to add: “Jack is an incredible human being; in terms of gestures and for the other people, he’s incredibly generous.
“I didn’t know that [it was the anniversary of his brother’s death]. I can’t imagine how tough it could be for mum, dad, sister, and all the family. It’s good on this day to remember him, I’m pretty sure they remember every single day.”
A lovely moment from a much-loved character around the Eithad Stadium as well as up and down the country. Rest in peace, Keelan.
You can watch the highlights from the game down below:
Three more points on the board for City and a big moment for the Brummy-born midfielder.
Emily Sergeant -
15th August 2024 
