And now, a new survey has been thrown into the mix to call us Mancs out once again.
In a bid to find out what where the country’s biggest complainers reside, and what grinds their gears so much, small business credit card company, Capital on Tap, surveyed more than 1,000 Brits and asked them what exactly it is that drives them to hop online and leave a business either a positive or negative review.
Manchester claimed the sixth spot on the list, with 57% of our city’s residents admitting to leaving negative reviews.
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Mancs have been named among the top 10 ‘biggest complainers’ in the UK / Credit: Wikimedia Commons | ITV
Liverpool, Newcastle, and Sheffield are some of the other northern cities to join Manchester in the top 10, while it was the Northern Irish capital of Belfast that came out on top of the survey as the city most likely to leave a negative review – with 90% admitting they would do so.
When it comes to the reasons why Brits leave negative reviews, the survey revealed that a poor quality product or service is at the top, with 72% saying they would do so in this situation, while people are also more likely to leave a negative review if they have a bad experience overall, whether that be with a national company (69%) or a small business (66%).
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It is interesting to note, however, that the survey found Brits tend to be a little more forgiving of small businesses as opposed to the larger giants.
57% of Manchester residents admit to leaving negative online reviews / Credit: Manchester City Council (via Facebook)
On the flip side, respondents said they are more likely to leave a positive review if they think the product or service provides good value for money, with 84% saying they would do this, while an additional 83% said they would leave a positive review if the business offered good-quality customer service.
“Negative reviews can clearly have a big impact on consumer behaviour,” commented Capital on Tap’s COO, Alex Miles, on the survey findings.
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“In fact, our survey found 11% of people say they wouldn’t buy a product or use a service if it has an online review below five stars.
“If you do receive negative reviews as a business owner, don’t ignore them. This is a chance to fix the problem, but it’s also an opportunity to show other potential customers that you’re a professional company that cares about the experience of each individual.
“Any negative feedback is also a chance to improve your product or service.”
Featured Image – Glenn Carstens-Peters (via Unsplash)
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The cheapest Christmas Markets in the world for mulled wine have been revealed
Daisy Jackson
The most affordable Christmas Markets for drinking mulled wine have been revealed – and Manchester is nowhere in sight.
With Christmas markets across Europe preparing to welcome millions of visitors, festive fans looking to enjoy a warming cup of glühwein without breaking the bank might want to take note of the latest findings.
Festive experts at Christmas Tree World have analysed mulled wine prices at Christmas markets around the world to discover where visitors can enjoy the seasonal favourite for less.
Topping the rankings is Brussels’ Winter Wonders, where mulled wine is available for as little as £2.14 – about a third of the price of a mulled wine at the Manchester Christmas Markets.
Cologne Cathedral Christmas Markets and Strasbourg’s Christkindelsmärik share second place, with starting prices of just £2.56.
Other European favourites also feature prominently in the rankings. Budapest’s Christmas Market at the Basilica takes fourth place, with mulled wine costing £3.19, while Prague’s Old Town Square Christmas Market comes in sixth at £3.55.
Germany makes another strong appearance, with Dresden’s Striezelmarkt and Nuremberg’s Christkindlesmarkt (which handily just launched new direct flights from Manchester) both offering mulled wine for £3.85.
Meanwhile, Vienna’s Christmas World rounds off the European entries in ninth place, with prices starting at £4.28.
For those planning a festive adventure further afield, Tokyo’s Christmas Market also makes the top five, with mulled wine costing £3.22.
However, not every destination offers such a bargain. Across the Atlantic, New York City’s Winter Village takes the title of the most expensive market in the study, with mulled wine costing a rather less festive £11.74. Chicago’s Christkindlmarket isn’t far behind, charging £8.80.
Manchester Christmas Markets start on Friday 6 November – we’ll see how our prices stack up then.
Sir Ian McKellen pays emotional tribute to long-time friend and fellow northern actor Sir Patrick Stewart
Emily Sergeant
Sir Ian McKellen has paid an emotional tribute to his long-time friend and fellow northern actor, Sir Patrick Stewart, following his death.
Sir Patrick Stewart – who was born and bred in Mirfield, West Yorkshire, and is best-known for his theatre work alongside an illustrious 60-year screen career, taking on prominent roles in franchises such as Star Trek and X-Men – sadly passed away at the age of 86, with his death being announced publicly yesterday evening (29 October).
And now, his long-time friend and fellow northern actor, Sir Ian McKellen, has paid tribute.
Sir Patrick and Sir Ian shared the stage together countless times over their decades-long careers, but also famously starred alongside each other in the X-Men franchise, and subsequent Marvel movies, as Charles Xavier/Professor X and Magneto.
The tribute, shared across Sir Ian’s social media platforms, reads: “Before everything else, Patrick was defined by being born and bred in Yorkshire, the proud county in the north of England which he loved to the end. You could hear it in his accented voice and in the stern honesty with which he told you what he thought and felt. Yorkshiremen have no truck with half-truths or avoidance of big issues. He wore his heart on his sleeve, which made him a man to rely on, to admire and in my case, love.
“We first met as ambitious young actors with the Royal Shakespeare Company half a century ago but we weren’t in the same productions.
“My first strong memory was a few years later, meeting him in the street in central London when he told me about an offer to take over a leading part in ‘Star Trek’. “But Patrick think of your stage career in the UK. Do you really want to risk getting lost in Hollywood for years and years?”
“Well, he took the risk and thank goodness for us all that he did, for not just his devoted Trekkies, but film and theatre audiences who marvelled at his using international celebrity to star in a string of cinema successes (‘X-Men’ of course) and in great classical plays by Shakespeare, Ibsen, Arthur Miller, Peter Shaffer, Pinter and Beckett at Stratford-upon-Avon, in London’s West End and on Broadway.
“America was his adopted home, where he met his adored Sunny who has cared for him through sickness and health, through thick and thin.
“But he never forsook his origins: and the proudest achievement of the most respected and beloved actor of his generation on either side of the Atlantic, was his appointment as Chancellor of Huddersfield University in Yorkshire.”
Emily Sergeant -
15th August 2024 
