And now, a new survey has been thrown into the mix to call us Mancs out once again.
In a bid to find out what where the country’s biggest complainers reside, and what grinds their gears so much, small business credit card company, Capital on Tap, surveyed more than 1,000 Brits and asked them what exactly it is that drives them to hop online and leave a business either a positive or negative review.
Manchester claimed the sixth spot on the list, with 57% of our city’s residents admitting to leaving negative reviews.
ADVERTISEMENT
Mancs have been named among the top 10 ‘biggest complainers’ in the UK / Credit: Wikimedia Commons | ITV
Liverpool, Newcastle, and Sheffield are some of the other northern cities to join Manchester in the top 10, while it was the Northern Irish capital of Belfast that came out on top of the survey as the city most likely to leave a negative review – with 90% admitting they would do so.
When it comes to the reasons why Brits leave negative reviews, the survey revealed that a poor quality product or service is at the top, with 72% saying they would do so in this situation, while people are also more likely to leave a negative review if they have a bad experience overall, whether that be with a national company (69%) or a small business (66%).
ADVERTISEMENT
It is interesting to note, however, that the survey found Brits tend to be a little more forgiving of small businesses as opposed to the larger giants.
57% of Manchester residents admit to leaving negative online reviews / Credit: Manchester City Council (via Facebook)
On the flip side, respondents said they are more likely to leave a positive review if they think the product or service provides good value for money, with 84% saying they would do this, while an additional 83% said they would leave a positive review if the business offered good-quality customer service.
“Negative reviews can clearly have a big impact on consumer behaviour,” commented Capital on Tap’s COO, Alex Miles, on the survey findings.
ADVERTISEMENT
“In fact, our survey found 11% of people say they wouldn’t buy a product or use a service if it has an online review below five stars.
“If you do receive negative reviews as a business owner, don’t ignore them. This is a chance to fix the problem, but it’s also an opportunity to show other potential customers that you’re a professional company that cares about the experience of each individual.
“Any negative feedback is also a chance to improve your product or service.”
Featured Image – Glenn Carstens-Peters (via Unsplash)
Trending
Greater Manchester’s ‘Stroll for Salford’ walking event returns for its second year in 2026
Danny Jones
Following its successful debut last year, Greater Manchester’s now much-loved Stroll for Salford (SfS) event is back for 2026 this autumn.
We’d like to think everyone from around here is filled with hometown pride, but you ask anyone from Salford, and they’ll quickly remind you that this place is its own city, and that it quite rightly deserves celebrating all of its own.
And that’s exactly what the SfS is all about: not just toasting it as the region’s so-called ‘second city’, but as the culturally abundant place that it is and has been for more than 100 years.
Yes, with this sophomore edition following on from the borough celebrating its official Centenary, what better time to hail all things Salfordian.
Stroll for Salford is back🚶🧡
We are delighted to announce the return of the popular fundraising walk back for its second edition on Saturday 19th September as part of Salford's Centenary Year celebrations!
— Salford City FC Foundation (@SalfordCity_FDN) July 30, 2026
Set up by Salford City FC and the partnered charity arm, Foundation 92, the inaugural walk raised more than £3,000 for charity with its maiden event.
Thousands got behind the cause, be it through volunteering and/or donating, as well as talking on the walking route itself back in October.
It’s actually happening a little earlier this time, with the second Stroll for Salford scheduled for Saturday, 19 September.
Kicking off from 10am, those taking part will be setting out on foot for a six-mile journey across the city, starting at the likes of the Civic Centre in Swinton, before passing through other key towns and finishing, of course, at Salford’s AIG Stadium on Moor Lane in Kersal.
The local League Two side continues to do plenty of important work in and around the community – this is just one of many recent, well-received initiatives.
As mentioned earlier, those getting involved will not only receive a special Salford t-shirt following the event alongside a finisher’s medal, but even a complimentary ticket to go and see ‘The Ammies’ in action at their home ground this season.
Not a bad deal at all.
For anyone uninitiated interested in coming along the journey, the route will also pass several key landmarks and a real sense of local history – all while doing your bit for a good cause.
You can help raise important funds for the local area and sign up for the Stroll for Salford 2026 HERE.
Elsewhere in Greater Manchester, another wholesome all-ages event is fast-approaching this August, too; keep on reading to find out all about it…
ITV is reviving an iconic music trivia gameshow Name That Tune from the 70s
Emily Sergeant
ITV is set to revive one of the most iconic music-themed gameshows of all time for a new generation.
That’s right – Name That Tune is making a comeback.
Based on the successful US format of the same name, and airing in the UK on its original run from 1976 through to 1987, before being rebooted for the first time by Channel 5 from 1997-98, Name That Tune is being revived for the third time and is set to hit screens on ITV early next year.
If you’re unfamiliar with the premise of the show, Name That Tune sees contestants pitted against each other as their music knowledge is put to the test in a series of fast-paced rounds that featuring tracks from some of the world’s best-loved music artists and bands across every genre, all building towards a nail-biting finale.
Competitors will be tasked with correctly deciphering iconic riffs, melodies and lyrics from some of the biggest songs on the planet.
Set to be presented by Alison Hammond, and with a studio audience singing along, the show’s reboot will invite viewers at home to play from their living rooms, making it the ultimate soundtrack for all generations.
Every round is designed to challenge music enthusiasts by asking them just one simple question – can you name that tune?
“As a massive music lover, my biggest challenge as a host will be trying not to grab the mic and start singing along when one of my all-time favourite tunes comes on,” commented Alison Hammond as she was announced as the host for the reboot.
“And trust me… that will take serious self control.
“I grew up absolutely loving the original show so being part of this now feels like a real full-circle moment. I cannot wait to get into the studio, put the contestants through their paces, and see who really knows their music.”
ITV has told viewers to expect the show to be ‘bigger, louder, and more feel-good than ever’ once it returns in January.
Emily Sergeant -
15th August 2024 
