Primark has confirmed it is conducting a review of its unisex changing rooms policy after a woman has complained two men walked in on her.
Earlier this year, the fashion retailer said it would no longer have separate male and female changing rooms at its stores across the UK, and would instead be opting for the introduction of gender-neutral cubicles that allow people of all genders to change alongside one another.
But now, a woman has taken to social media to share her recent experience, and her account has prompted the chain to confirm it will “review our approach to fitting rooms”.
25-year-old Charlotte Kirby uploaded a tearful video to TikTok on Friday saying that two different men pulled back the curtain of the cubicle she was in in separate incidents while she was trying on clothes at the Primark store in Cambridge.
Ms Kirby said she felt she needed “to get the word out” with her video.
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“I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room, which I’m all for and I love that because it makes everyone feel included,” Ms Kirby explained in her now-viral video.
“But twice men opened the curtain and walked in on me.
Please be aware/spread the word and stay safe girls. Don’t go in changing rooms alone. This never even crossed my mind when I went into a unisex changing room. Thank you @primark for dealing with this so well. I know worst things could have happened but I still feel very shaken up.
“Luckily, both times I was wearing clothes but I could easily not have been. It was two different people but they were clearly from the same group. There was so many changing rooms available so it’s not like they just were checking if someone was in there or not.
“The first time, the man just walked in and the second time he said before ‘have you tried it on? Can I see?’ and then he did it [opened the curtain]. Both times I was so shocked and I said ‘oh, sorry’ as if it was my fault.
“I just want to say to everyone to please be careful, and if you are going in a changing room, don’t go in on your own.
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“I know I will never be doing that again.”
Primark introduced unisex hanging facilities at UK stores earlier this year / Credit: Primark
Ms Kirby said the staff at the Cambridge Primark branch were “amazing” when she told them what had happened, and they even walked her back to her car after afterwards as she did not feel safe.
Primark says customers who are uncomfortable changing in a unisex fitting room can speak to a member of staff at any UK store, who will then direct them to “easy access” changing facilities that have a lockable door.
In a statement addressing Ms Kirkby’s experience, a spokesperson for Primark said: “We are really sorry to hear of this customer’s experience.
“It shouldn’t have happened and we’re urgently investigating.
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“We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”
Featured Image – Trafford Palazzo
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The simple hack that can save healthcare workers and teachers money on their holidays
Danny Jones
With cost-of-living pressure ever-present in the background of most everyday lives, finding some spare pennies for a getaway feels more difficult than ever, and if there’s anyone who deserves discounts on a holiday, it’s healthcare workers.
That’s why, when we became aware of the simple hack that can save those working in healthcare services money on holidays, we thought we’d help spread the word.
We’re sure lots of you working within the sector already know plenty about this booking strategy, but for anyone who doesn’t, how do you fancy saving up to half a grand on your next jolly?
In fact, even those working in education can cut their costs, too.
With searches for ‘holiday voucher code’ up by 73% on Google, and even the likes of TikTok seeing ‘money saving tips’ up by 45%, travel agency TUI have decided to team up with the Health Service Discounts platform for 2026.
Providing those who work for the NHS with a ‘Holidays for Heroes’ (HfH) access code on various popular peak-season trips, this exclusive discount can be added on top of all other seasonal TUI deals, including the company’s ‘First Choice’ package holidays.
With the HfH code alone guaranteeing workers an extra £100 off their bookings, play your cards right, and you could get up to £500 in total discounts overall.
How to access the healthcare ‘Holidays for Heroes’ deal
Separate from standard Blue Light card savings, here’s how it works, and don’t worry, it’s all very simple:
As mentioned, education workers can also benefit from similar money off, with an extra £50 per person through the TUI x Discounts for Teachers partnership, as well.
Ella Foden-Lynch, Partnerships Manager for TUI, said in a statement: “Getting away is absolutely vital for wellbeing, especially for those working in high-stress healthcare and education roles.
“With the cost-of-living crisis still putting a strain on household budgets, we know how hard it is to stretch your pay to cover a much-needed family break. By unlocking these exclusive TUI deals, we hope to give our key workers the realistic recovery time they deserve without the financial worry.”
So, for those of you healthcare heroes and teachers looking for a well-deserved break, we urge you to find an affordable holiday that suits you very soon. With cheaper airport pints also inbound later this year, here’s hoping you save even more spends for when you’re away.
The new James Bond game is full of Easter eggs – including a nod to Manchester United
Danny Jones
Even if you’re not a big gamer, you may have seen that a rather popular new James Bond game recently dropped: 007 First Light – and if you’ve played it yourself, you will have no doubt come across many Easter eggs and references throughout, including one to Manchester United.
As we happen to be currently playing it for ourselves, we’ll admit that hearing any mention of our hometown or even just quintessentially UK nods that any Brit would enjoy was likely to result in putting a grin on our faces.
That being said, apart from whenever the next FIFA—sorry, EA Sports FC drops, we weren’t expecting to hear Man United brought up in one of the biggest video games of the year.
In fact, we’re going to go out on a limb and say that nobody has this on their 2026 bingo card.
Credit: @CaptPierce93 via r/Manchester (screenshots shared to Reddit)
It may just be a slightly tongue-in-cheek throwaway line in a cutscene, but it’s still been enjoyed by many around the world.
As player ‘CaptPierce93’ writes in his caption of his Reddit post sharing the snippet: “The game has a good splash of product placements that don’t get overwhelming; an earlier portion of the game even has radio chatter of a Manchester City and Liverpool match as well.”
He’s right as well: we’ve come across lots of different little interesting nuggets and cameos during our limited playtime, and it’s safe to say we’re looking forward to seeing what else we can spot.
While any Mancunian or true, dyed-in-the-wool United fan will no doubt squirm a little at the use of ‘Man U‘ (we’re thinking like when people ‘Manny’), it’s still pretty cool nonetheless.
You can see the specific scene in full down below.
Such a surreal few seconds.
There’s something very satisfying about hearing ‘Greenway’ – played by recognisable British actor Lennie James (Snatch, The Walking Dead, Blade Runner 2049) – utter the words “Stretford End”.
And before you ask, no, he isn’t a Red: the South Londoner is a Spurs fan and is also said to have a soft spot for Valencia, as it happens.
We’re pretty sure there aren’t any other Manc references to keep your eye out for, but we’ll let you know if we stumble upon more as we continue playing the game.
There’s something about videogame Easter eggs, in-jokes and refs like these that we never tire of; you just never know what little tidbits are going to inspire someone…