A dedicated helpline offering support to victims concerned about how their crime has been dealt with by Greater Manchester Police is to close today.
The Greater Manchester Crime Support Line was launched in December 2020 by Mayor of Greater Manchester Andy Burnham, following the publishing of an assessment report which found that the force failed to record 80,000 crimes in a year – including one in four violent crimes.
It was set up to provide support to victims of crime who may have concerns about how their crime has been previously recorded by GMP, or who were not referred to victim support services.
But it will be closed from today due to a “very low number” of new callers in recent weeks.
Since its launch, there have been 240 calls to the helpline – which is being delivered by Victim Support on behalf of Greater Manchester Combined Authority (GMCA) – but as of today, callers will now be diverted to the existing Greater Manchester Victims’ Services support line.
ADVERTISEMENT
Any new callers will be diverted automatically for support to help them cope and recover, and victims of crime can still make a formal complaint or raise any concerns or issues about how their crime was dealt with by contacting Greater Manchester Police directly.
The Greater Manchester Crime Support Line will close on Friday 19 February.
If you have been a victim of crime and need support to help you cope and recover please contact @gmvictims
— Greater Manchester Combined Authority (@greatermcr) February 18, 2021
Speaking on the closing of the line and future conduct, Bev Hughes – Deputy Mayor of Greater Manchester for Policing, Crime, Criminal Justice and Fire – said: “The Greater Manchester Crime Support Line was launched in response to the concerning findings of the HMICFRS inspection.
ADVERTISEMENT
“[It was launched] as part of a series of urgent actions to help restore public confidence and ensure that no victim of crime is left without the support they need.
“The support line has provided an additional and vital mechanism for victims of crime to seek reassurance that they are being taken seriously and to get the help they need to cope and recover. But due to the very low number of new callers in recent weeks, we have now made the decision to close the dedicated line and revert to our usual line mechanisms for victims to make contact.”
The Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) report into the conduct of Greater Manchester Police published at the end of last year raised concerns about the forces approach to domestic violence and child protection, as well as delayed or badly-planned investigations.
Andy Burnham – who has also come under pressure for GMP’s failings – claimed his ability to hold the force to account was impeded by problems within the force being “repeatedly underplayed” or being “deliberately” withheld at a senior level.
Greater Manchester Police
To contact the Greater Manchester Victims’ Services helpline, you can call 0161 200 1950 or visit gmvictims.org.uk.
The helpline is open 9am to 7pm Monday to Friday, and 9am to 5pm on Saturdays.
If you want to report a crime that has taken place within the last month, you should contact police directly by calling 101 or report online, and if you, or someone else is in immediate danger, always dial 999.
ADVERTISEMENT
If you are not satisfied with how a complaint was handled by Greater Manchester Police, you may still be able to request an independent review by the Greater Manchester Combined Authority (GMCA) via the GMCA website.
You can also find help, advice, and local support services here.
News
NHS says it’s battling with ‘worst case scenario’ as flu cases surge nationwide
Emily Sergeant
Flu hospitalisations have surged by more than half in just one week, plunging the NHS into the ‘worst case scenario’.
Shocking new figures have revealed that an nn average of 2,660 patients per day were in a hospital bed with flu last week, which is the highest-ever for this time of year and up 55% up on last week – which, when put into perspective, means there are enough flu patients each day to fill more than three whole hospital trusts.
NHS bosses have warned that the total has already increased sharply since the week covered by the data, and at this time, there is thought to be no ‘peak’ in sight.
These new figures come as demand for A&Es and ambulance services are already soaring.
The number of patients in hospital with flu has risen by over 50% in the last week, reaching a record number for this time of year – and numbers continue to grow.
New monthly figures showed that A&E attendances were a record for November at 2.35 million and more than 30,000 higher than November 2024, while there were 48,814 more ambulance incidents compared to last year.
The record-breaking demand also comes just ahead of thousands of resident doctors going on strike this week from 17-22 December – with ‘major disruption’ expected for patients ahead of Christmas.
The public are advised to attend any planned appointments scheduled during the strikes, unless they have been contacted to reschedule.
Primary and urgent and emergency care services will continue to be available for those who need them, during the industrial action.
NHS says it’s battling with the ‘worst case scenario’ as flu cases surge nationwide / Credit: Pxhere
The public should use 111 online as their first port of call for urgent but not life-threatening issues so that they can be directed to the best place for their needs, while patients who need emergency medical care should continue to use 999 or come forward to A&E as normal.
“With record demand for A&E and ambulances and an impending resident doctors strike, this unprecedented wave of super flu is leaving the NHS facing a worst-case scenario for this time of year – with staff being pushed to the limit to keep providing the best possible care for patients,” commented Professor Meghana Pandit, who is the NHS National Medical Director.
“Even worse, it continues to rise and the peak is not in sight yet, so the NHS faces an extremely challenging few weeks ahead.
“We have prepared earlier for winter than ever before, and stress-tested services to ensure people have a range of ways to get the help they need and avoid needing to go to A&E.”
Health Secretary Wes Streeting described the flu surge as a ‘tidal wave’.
“We are working with the NHS to make sure it is able to cope with this as best as possible,” he concluded.
Featured Image – Stephen Andrews (via Unsplash)
News
Erling Haaland dresses up as Santa and hands out Christmas presents in Greater Manchester
Danny Jones
Manchester City star Erling Haaland has doubled as Father Christmas in his latest YouTube stunt, dressing up as Santa and handing out presents to local kids in the new episode.
We’re starting to think he might be one of the most likeable footballers on the planet right now.
The Norwegian footballer recently surpassed Alan Shearer’s ‘fastest to 100 goals record’ in the Premier League and has been well and truly back to his best as Man City continue to rediscover their form, but the big blonde number nine has been delighting both on and off the pitch of late.
For starters, even before any of the season’s givings began, we got the giggle just from our first glimpse of the thumbnail.
Yes, Haaland definitely has a habit of leaning into the humorous side of his celebrity status, having already dressed up as the Joker for Halloween in one of the first episodes published on his still relatively new YouTube channel.
However, the 25-year-old got up to some more heartwarming activities this time around, swapping the face paint, green wig and stripey suit for a red coat, hat, some little glasses and a big white beard.
With the video itself showing him getting into character and loading his car with a sack full of presents, he then goes on to visit multiple houses to dish out the surprise gifts.
While the title and description state that he drove around the streets of 0161, it’s hard to tell where exactly he went, but we’d guess it was more around Alderley Edge and/or the Cheshire side of the Greater Manchester borders.
One particular interaction between the disguised Blue and a young Red certainly produced a harmless little bit of comedy…
Either way, on the whole, this particular instalment was more wholesome than it was funny, and it’s always nice to see sports personalities and famous people spreading kindness.
Obviously, not everyone can afford to be as generous as a Premier League and world-famous international athlete, but it’s nevertheless a nice touch.
The Manc -
19th February 2021 
