A popular independent brewery bar in Bolton has announced it is to stop accepting bookings due to an unprecedented number of no-shows.
Like numerous other hospitality venues across Greater Manchester that have reopened for outdoor service now that ‘Step Two’ in the government’s “irreversible” roadmap for lifting England’s current national lockdown has commenced, Blackedge Brewery Bar in the Horwich area of Bolton has been let down by several customers who have booked a table at its beer garden and then failed to turn up.
The issue of no-shows has sadly blighted the region’s hospitality businesses throughout the last year of the coronavirus (COVID-19) pandemic.
So much so that the hospitality sector was forced to launch the #NoMoreNoShows campaign last summer following the revelation that so many customers abandoning pre-booked tables was costing the sector £16 billion a year.
Taking to Twitter to confirm that no further bookings will be taken, The Brewery Bar – part of Blackedge Brewing Co – said: “With immediate effect we are no longer accepting bookings [but] all existing bookings will be honoured.
“We will now operate on a normal walk in first come first served basis.
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“This is due to the sheer number of calls and emails that we don’t have capacity to deal with, and booking no shows”.
Blackedge Brewing Co then added: “Shame on you people that book tables at any venue and then fail to show up for your booking without giving any notice.
“Small independent businesses have had a rough year and are reliant on bums on seats.
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“If you book a venue and cant make it, let them know”.
Please RT & spread the word. Shame on you people that book tables at any venue & then fail to show up for your booking without giving any notice. Small independent businesses have had a rough year & are reliant on bums on seats. If you book a venue & cant make it let them know!
— Blackedge Brewing Co Ltd (@Blackedgebeers) April 26, 2021
Managing Director Wayne Roper, 45 – who founded Blackedge Brewery 12 years ago – has since said that he does not wish to expand upon his initial Twitter statement and decision to suspend bookings at the venue due to receiving “backlash” from locals.
The #NoMoreNoShows campaign encourages all customers to contact venues if they cannot make their reservation and rebook for a different time, and one of the early backers of the campaign – Abi Dunn at Manchester-based hospitality recruitment company, Sixty Eight People – has continued to emphasise to customers that “it’s ok to cancel”.
“In no other area of business is it acceptable to renege on a contract in this way,” she stated.
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“We have to change the way people behave and the notion that no shows are acceptable.
“Greater Manchester is a metropolis of bars, dining, coffee hang outs, gastronomic delights and nights to remember.
“Please help them all stay open”.
Featured Image – Blackedge Brewing Company Ltd
Food & Drink
This new app tells you the best sunny pub spots in Manchester
A brand new app has launched, which tracks the sun and tells you where the best sunny pub spots in Manchester are throughout the day.
No, you’re not dreaming: this is what heaven feels like. This all-new app, initially trialled in London and now covering Manchester, allows users to identify the best sun traps in our stunning city centre.
Designed and created by architect Mo Dawod, Sunseekr aims to show you the best pub, cafe and restaurant locations where you can take advantage of and soak up all the sun in real time.
As well as being a handy tool to use throughout the day, you can use this sun-centric app to pre-plan your day, as it lets you know all the sunny spots in advance for anyone who fancies chasing the sun.
The app shows you the best pubs, cafes and restaurants to catch some rays.You can easily chase the sun around Manchester city centre with this handy new app.Credit: Screenshots via Sunseeker
Of course, we don’t need an app to tell us all the best sunny pub spots in Manchester as locals and visitors alike know about our pride and joy, Stevenson Square.
However, this new technology will come in handy for organising your next beer garden trip and locating exactly where you’re guaranteed to sit down and possibly catch a tan.
Sunseekr had a trial run in London first, catching the attention of reputable publications like Timeout London and even got itself featured on BBC London.
It makes perfect sense why Dawod made this app; being a Battersea resident, his area of London is packed with plenty of amenities such as pubs and bars, perfect for sitting out and relaxing in the sun.
Now the sunny app has spread nationwide, including Manchester, meaning we Northerners can make the most of the precious sun while we have it.
Safe to say, here at The Manc, we know a lot of good places to soak up the sun while sipping on a class pint.Nothing beats a crisp pint and some gorgeous Manchester sunshine.Credit: The Manc Eats
The arrival of this sun-tracking pub-spotting app gives us the perfect excuse to drop everything and make our way to the nearest beer garden to put this to the test ourselves, it’s not like we needed any encouragement…
Sunseekr is available to download NOW and allows users to live-track the sun to see if any pubs, cafes or restaurants near you have been blessed by the sun.
We’re in the business of knowing about beer gardens galore, so this long-overdue app just made our lives a whole lot easier.
The stunning Ancoats restaurant and Manchester favourite, Street Urchin, has announced its sudden closure following a serious health emergency.
Opened by partners Kevin and Rachel Choudhary back in 2019, the inventive dining room has been a firm favourite among local foodies and those visiting Manchester for some time.
However, following the awful news that co-founder and head chef Kevin has recently suffered a heart attack, the city centre food spot has sadly had to close its doors, seemingly for good.
Informing diners and longtime fans online, Rachel confirmed, “We are unable to continue as a business”, adding that they are simply “heartbroken” by the turns of events.
Known for endless creativity and famous experimental dishes over the years, including a viral squirrel dish, Street Urchin has been one of the most envelope-pushing kitchens in the area for some time.
Writing in the caption, Rachel said: Thank you to our amazing team who supported us over all the years and continued to do so in these dark times. Thank you also to our suppliers, we never thought this would happen. We’re so sorry x”
Reacting to the news, local artist Painted By Courtney replied: “This is so sad, I’m so sorry to you both. Forever one of my favourite dining experiences in Manchester.”
Various names from across the Greater Manchester hospitality scene, including the likes of Tameside’s Cafe Continental, have joined in sharing their sadness and heartfelt support, with the Stalybridge spot simply adding: “Sending love. A remarkable place!”
Their menus boasted all the style, quality and flavour of a fine dining establishment without any of the haute cuisine pomp and traditional culinary trappings.
Put simply, they delivered great food served in an efficient market diner fashion. We, along with countless other Greater Mancunian foodies, absolutely loved this place.
It goes without saying that everyone at The Manc Group is shocked and deeply saddened to hear this news; we hope Kev makes a full and fast recovery, and our thoughts are with his friends and family during this difficult time.
Emily Sergeant -
28th April 2021 
