Bosses at Manchester Airport have warned that the current queues, delays, and cancellations could continue “for the next few months”.
After what has been a few weeks of travel bedlam at the UK’s second largest airport, that has particularly been impacting travellers this over this past week, with many hit by cancellations due to staff shortages and long waits of up to 90 minutes or more, Manchester Airport bosses have been speaking out to warn that the chaos could continue.
CEO of Manchester Airport Group (MAG), Charlie Cornish, has released a statement this morning on the ongoing matter and has apologised to “anyone who has been affected by the disruption”.
It comes after the Airport’s Managing Director, Karen Smart, stepped down from her role earlier this week after being appointed at the start on the COVID-19 pandemic in 2020, and would be leaving to return to the south of England and “pursue fresh career opportunities”.
It also comes after Manchester Airport has recently cited COVID challenges and staff absences after the aviation sector has “effectively been in survival mode” for the past two years.
Mr Cornish said in his statement that he “wants to be clear” about what people can expect in the next month or two as the Airport “tackles these challenges”.
“The simple fact is that we don’t currently have the number of staff we need to provide the level of service that our passengers deserve and despite our efforts since last Autumn, the tight labour market around the airport has meant we have just not been able to hire people quickly enough to establish a full-strength team.
“Practically, staff shortages mean that we cannot open all the security lanes we need and at times, this results in longer queues than we want to see.
“While we still expect most passengers to get through in less than 30-40 minutes, there will be times over the next few months when waiting times will rise to between 60 and 90 minutes.”
He also gave an update on the Airport’s current recruitment process and how it plans to deal with the staff shortages in the short term, explaining that: “We are busy recruiting new officers and taking them through the rigorous training and testing needed to work in aviation security and while these vetting processes are rightly demanding, they have made it more difficult for us to recruit the people we need, with more than half of those we offer jobs to finding another vacancy before the process is complete.
“But the response has been positive.
“We have interviewed more than 4,000 people over the last two months, many have already started in the operation, and more than 200 people are currently going through the security checks that are needed before they can start training.
“We expect around 250 new security staff to start in the operation by early May.”
Having resigned to the fact that delays will continue, Manchester Airport has now issued advice to those travelling over the coming months so that people can prepare for the situation as they find it.
“We understand that people will feel anxious about missing their flights,” Charlie Cornish explained.
“So for now, we are advising passengers to arrive at the airport three hours before their flight leaves, to allow enough time to check-in, get through security and reach the departure gate. If passengers follow that advice, and allow more time than normal, we are confident they will get away on their travels.”
While we are advising passengers to expect longer queues than usual as we continue our recruitment drive, I also want to be clear that a huge amount of work is going into improving the situation in the short-term,” Charlie Cornish concluded in his statement.
“Our focus for the next four weeks is on delivering a more predictable and reliable level of service for passengers.”
Featured Image – MAG
News
Trailer released for highly-anticipated Netflix series House of Guinness filmed in Greater Manchester
Emily Sergeant
The trailer for a highly-anticipated new Netflix drama series from Peaky Blinders creator Steven Knight has been released.
Knight has traded in the foggy streets of Birmingham for the back alleys and stately mansions of Dublin – as well as its world-renowned brewery, of course – as House of Guinness is set to whisk audiences back to the 1860s, where the powerful and debaucherous titular Guinness family is ‘on the precipice of greatness’.
Set in 19th-century Dublin and New York, the eight-part series explores an epic story inspired by one of Europe’s most famous and enduring dynasties, and begins immediately after the death of Sir Benjamin Guinness.
The story follows the far-reaching impact of Sir Guinness’s will on the fate of his four adult children, Arthur, Edward, Anne, and Ben, as well as on a group of Dublin characters who work and interact with the phenomenon that is Guinness.
House of Guinness will air on Netflix later this month / Credit: Ben Blackall (via Netflix)
The four Guinness siblings are played by actors Anthony Boyle (Arthur), Louis Partridge (Edward), Emily Fairn (Anne), and Fionn O’Shea (Ben).
Audiences get to watch the Guinnesses experience ‘ecstatic highs’ and heartbreaking lows’ as they work to live up to their birthright of black gold.
The newly-released trailer gives intrigued viewers the chance to see the talented ensemble cast in action, and marvel at the set designs that are like stepping back in time to the 1860s.
Production and filming for House of Guinness commenced from summer 2024 onwards, and some very well-known Greater Manchester places were used as filming locations, such as the Northern Quarter, and Stockport‘s legendary Underbanks.
From the creator of Peaky Blinders, HOUSE OF GUINNESS premieres September 25. Starring Anthony Boyle, Louis Partridge, Emily Fairn, Fionn O’Shea, and James Norton.
The head of the Guinness brewery is dead. Now his children must navigate power, rebellion and scandal…or risk… pic.twitter.com/QzpLNzA842
Mansions in Cheshire and Liverpool were also used as filming locations for the show.
“It’s the extraordinary story of a family who happens to be the inheritors of the biggest brewery in the world,” creator Steven Knight told Netflix.
“They’re young and are given the task of taking on this incredibly successful brand. The first priority is – don’t screw it up. And the second priority is to make Guinness even bigger.”
House of Guinness will air on Netflix on 25 September, with all eight episodes to available to stream straight away.
You can watch the trailer in full here:
Featured Image – Ben Blackall (via Netflix)
News
Major Greater Manchester tram line to shut all this weekend for ‘essential’ track replacement
Emily Sergeant
A major programme of planned and coordinated work to replace tram tracks in Greater Manchester is finally set to be rounded off for the year.
But first, one of the region‘s major tram lines will need to shut for a full weekend.
Transport for Greater Manchester (TfGM) has confirmed that essential maintenance will be carried out on the Ashton line for three days this extended weekend, and during this time, no trams will run between Piccadilly Gardens and Ashton-under-Lyne, and a replacement bus service will operate between the affected stops.
It comes after work to replace ageing tracks between Piccadilly Station and Piccadilly Gardens was successfully completed in early August.
TfGM worked with Metrolink operator KAM to keep trams running from Piccadilly to Ashton throughout the 11-week closure, however on this occasion, it will not be possible to do so and the line will have to shut to the public.
Taking the tram on Fri, Sat or Sun?
No trams will run between Piccadilly Gardens & Ashton-under-Lyne, due to works.
A bus replacement service will serve the affected stops.
Service changes: Piccadilly Gardens – Eccles/MediaCityUK, Altrincham – Bury.
All essential maintenance works that have been carried out and completed this year form part of a long-term plan to ensure ‘safe and reliable’ services – with TfGM having invested nearly £150m to ‘maintain, upgrade, and improve’ the Metrolink network through to 2027.
During this closure, additional work will also be carried out across the Ashton line network – including drainage works at locations in Droylsden and Audenshaw.
“This is the final piece of this year’s planned track replacement programme, and we would like to thank everyone for bearing with us while these essential upgrades have been carried out,” commented Danny Vaughan, who is the Chief Network Officer at TfGM.
“As more people choose to get on board the Bee Network, it’s important we continue to invest in our tram system to keep it safe, reliable and accessible for years to come.”
Emily Sergeant -
8th April 2022 
