Bosses at Manchester Airport have warned that the current queues, delays, and cancellations could continue “for the next few months”.
After what has been a few weeks of travel bedlam at the UK’s second largest airport, that has particularly been impacting travellers this over this past week, with many hit by cancellations due to staff shortages and long waits of up to 90 minutes or more, Manchester Airport bosses have been speaking out to warn that the chaos could continue.
CEO of Manchester Airport Group (MAG), Charlie Cornish, has released a statement this morning on the ongoing matter and has apologised to “anyone who has been affected by the disruption”.
It comes after the Airport’s Managing Director, Karen Smart, stepped down from her role earlier this week after being appointed at the start on the COVID-19 pandemic in 2020, and would be leaving to return to the south of England and “pursue fresh career opportunities”.
It also comes after Manchester Airport has recently cited COVID challenges and staff absences after the aviation sector has “effectively been in survival mode” for the past two years.
Mr Cornish said in his statement that he “wants to be clear” about what people can expect in the next month or two as the Airport “tackles these challenges”.
“The simple fact is that we don’t currently have the number of staff we need to provide the level of service that our passengers deserve and despite our efforts since last Autumn, the tight labour market around the airport has meant we have just not been able to hire people quickly enough to establish a full-strength team.
“Practically, staff shortages mean that we cannot open all the security lanes we need and at times, this results in longer queues than we want to see.
“While we still expect most passengers to get through in less than 30-40 minutes, there will be times over the next few months when waiting times will rise to between 60 and 90 minutes.”
ADVERTISEMENT
He also gave an update on the Airport’s current recruitment process and how it plans to deal with the staff shortages in the short term, explaining that: “We are busy recruiting new officers and taking them through the rigorous training and testing needed to work in aviation security and while these vetting processes are rightly demanding, they have made it more difficult for us to recruit the people we need, with more than half of those we offer jobs to finding another vacancy before the process is complete.
“But the response has been positive.
“We have interviewed more than 4,000 people over the last two months, many have already started in the operation, and more than 200 people are currently going through the security checks that are needed before they can start training.
“We expect around 250 new security staff to start in the operation by early May.”
Having resigned to the fact that delays will continue, Manchester Airport has now issued advice to those travelling over the coming months so that people can prepare for the situation as they find it.
ADVERTISEMENT
“We understand that people will feel anxious about missing their flights,” Charlie Cornish explained.
“So for now, we are advising passengers to arrive at the airport three hours before their flight leaves, to allow enough time to check-in, get through security and reach the departure gate. If passengers follow that advice, and allow more time than normal, we are confident they will get away on their travels.”
While we are advising passengers to expect longer queues than usual as we continue our recruitment drive, I also want to be clear that a huge amount of work is going into improving the situation in the short-term,” Charlie Cornish concluded in his statement.
“Our focus for the next four weeks is on delivering a more predictable and reliable level of service for passengers.”
Featured Image – MAG
News
Manchester United and Lionesses star Ella Toone is now officially an MBE
Danny Jones
Man United Women and Lionesses star Ella Toone is now officially an MBE after collecting the award this week.
The Greater Mancunian has grown to become one of the most influential female players of the modern era, and now her impact has been immortalised by the monarchy.
Being recognised for services to the discipline on Tuesday, 19 May, the local athlete finally collected her accolade at Windsor Castle.
Presented to her by Prince William, the Tyldesley-born attacker said in a statement: “It’s been amazing. It’s a bit of a pinch-me moment to be here and be honoured with an MBE.
“I never thought when I started out playing football I’d now be called Ella Toone MBE, so it’s a bit crazy.”
Having suffered a tough time out with injury, the 26-year-old also insists she is now back feeling “better and stronger than ever.”
With Sarina Wiegman’s official squad selection for the qualifiers ahead of FIFA’s 2027 Women’s World Cup in Brazil, she’s also looking forward to reuniting with her England teammates.
Here she is talking to Sky ahead of the games, not long after receiving the award:
"I've missed it so much, can't wait to be back with the girls" 🏴
Ella Toone is looking forward to meeting up with her England teammates next month for World Cup qualifiers against Spain and Ukraine. pic.twitter.com/K02nJbSkE0
Speaking back in December, she confessed that it’s all been “a bit mad” for her ever since she learned of the news, but her worthiness speaks for itself.
Winning not only back-to-back Euros titles with the national side, along with the first-ever UEFA Women’s Finalissima trophy in 2023, but also inspiring young kids dreaming of becoming footballers across the country and beyond.
Congratulations once again, ‘Tooney’ – beyond well-deserved.
Across the city, it’s great to see yet more groundbreaking investment in the women’s game being made for generations to come.
Poignant plans to mark ninth anniversary of Manchester Arena attack announced
Emily Sergeant
Manchester City Council has announced its plans to mark the ninth anniversary of the Manchester Arena attack.
This Friday 22 May 2026, it will be exactly eight years since a terror attack saw 22 people tragically lose their lives, and left thousands more injured and affected, during a bombing at the end of an Ariana Grande concert at Manchester Arena back in 2017.
Every year, the city of Manchester comes together and joins the rest of the world in marking the day and remembering those who went to a concert and never returned home.
As has been the case for the past few years since it opened to the public, the focal point for this year’s personal remembrance and reflection will be the permanent Glade of Light memorial, near Manchester Cathedral.
The new Lord Mayor of Manchester, Cllr Shaukat Ali,, Manchester City Council Leader, Cllr Bev Craig, and Council Chief Executive, Tom Stannard, will each lay floral tributes at the memorial on behalf of the people of the city in memory of those who lost their lives.
The names of those who sadly died will also be read out on 22 May during services at Manchester Cathedral – firstly at 9am (Morning Prayers), then at 1:10pm (Holy Communion), and finally at 5:30pm (Choral Evensong).
The Cathedral will also be open throughout the day for those who wish to light a candle or pray.
Poignant plans to mark the ninth anniversary of Manchester Arena attack have been announced / Credit: The Manc Group | David Dixon (via Geograph)
Two one-minute silences will take place at Manchester Victoria station during the day too – one at 12 noon, and then one at and 10:31pm, which is the exact anniversary of the attack.
“Manchester will never forget those who lost their lives in the 22 May 2017 terror attack, nor the many others who were injured or otherwise affected,” Cllr Bev Craig said ahead of the plans to formally mark the anniversary this Friday.
“Time passes but we will not allow their memories to fade.
“On the ninth anniversary of that terrible day, we also remember the remarkable solidarity shown by the city in refusing to give in to hatred, and the resilience and courage shown by the loved ones of those who were killed and by survivors.”