Primark has confirmed it is conducting a review of its unisex changing rooms policy after a woman has complained two men walked in on her.
Earlier this year, the fashion retailer said it would no longer have separate male and female changing rooms at its stores across the UK, and would instead be opting for the introduction of gender-neutral cubicles that allow people of all genders to change alongside one another.
But now, a woman has taken to social media to share her recent experience, and her account has prompted the chain to confirm it will “review our approach to fitting rooms”.
25-year-old Charlotte Kirby uploaded a tearful video to TikTok on Friday saying that two different men pulled back the curtain of the cubicle she was in in separate incidents while she was trying on clothes at the Primark store in Cambridge.
Ms Kirby said she felt she needed “to get the word out” with her video.
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“I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room, which I’m all for and I love that because it makes everyone feel included,” Ms Kirby explained in her now-viral video.
“But twice men opened the curtain and walked in on me.
Please be aware/spread the word and stay safe girls. Don’t go in changing rooms alone. This never even crossed my mind when I went into a unisex changing room. Thank you @primark for dealing with this so well. I know worst things could have happened but I still feel very shaken up.
“Luckily, both times I was wearing clothes but I could easily not have been. It was two different people but they were clearly from the same group. There was so many changing rooms available so it’s not like they just were checking if someone was in there or not.
“The first time, the man just walked in and the second time he said before ‘have you tried it on? Can I see?’ and then he did it [opened the curtain]. Both times I was so shocked and I said ‘oh, sorry’ as if it was my fault.
“I just want to say to everyone to please be careful, and if you are going in a changing room, don’t go in on your own.
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“I know I will never be doing that again.”
Primark introduced unisex hanging facilities at UK stores earlier this year / Credit: Primark
Ms Kirby said the staff at the Cambridge Primark branch were “amazing” when she told them what had happened, and they even walked her back to her car after afterwards as she did not feel safe.
Primark says customers who are uncomfortable changing in a unisex fitting room can speak to a member of staff at any UK store, who will then direct them to “easy access” changing facilities that have a lockable door.
In a statement addressing Ms Kirkby’s experience, a spokesperson for Primark said: “We are really sorry to hear of this customer’s experience.
“It shouldn’t have happened and we’re urgently investigating.
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“We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”
Featured Image – Trafford Palazzo
Trending
Manchester United home kit for 2026/27 ‘leaked’ online in unboxing video
Danny Jones
Manchester United’s new home kit for the 2026/27 campaign has reportedly been leaked online in a YouTuber’s unboxing video ahead of next season.
We know fake shirts and dupes can be pretty accurate these days, but it looks very much like this could be the real deal.
Shared by dedicated football kit reviewer, ‘Retro Man‘, who has seemingly revealed the latest Man United jersey, this unveiling lines up with the previously rumoured designs circulated on social media.
A Red Devil himself, the creator has teased previous releases that turned out to be true in the past, so we’ll leave it up to all of you to decide how bona fide you think this supposed home strip is. Ever-reliable footy fashion peers, Footy Headlines, have also shared these images:
Uploaded to the channel on 25 April, Retro Man did a full overview of the United 26/27 home shirt, highlighting key features such as a red-forward collar with black and white accents.
That same trim is repeated on the ends of the sleeves – reminiscent of the 2011/12 iteration, only differing in the more crew neck style – and the back of the neck now simply reads “UNITED”.
It is worth noting that this is specifically the replica shirt that most fans will purchase.
Should it prove to be the genuine article, this will be the 11th Manchester United kit by adidas since they returned as manufacturers over a decade ago, a.k.a. the start of the Louis van Gaal era.
Retro Man has since posted another video showing off what he claims to be the ‘authentic’ version, too; you can check it out in more detail down below.
Looks pretty legit…
As you can see, the official player edition that will be worn on the pitch by actual United squad members (though they are still available to purchase by the public) appears to hold some key distinctions.
Besides some differences around the panelling and stitching, there is also a noticeable textured section along large sections of the interwoven fabric as part of the brand’s breathable and trademark ‘Climacool’ technology.
Elsewhere, the badge itself also looks to have a more embossed/raised finish. If this is the real deal, what do you make of it?
This isn’t the only United kit that’s caught some attention of late, either:
Featured Images — Retro Man (screenshots via YouTube)
Trending
A League Of Their Own LIVE is coming to Manchester
Danny Jones
The inaugural live tour version of A League Of Their Own Live Tour is heading out across the UK, with a big Manchester show booked on the list of dates.
For fans of the hit sports-based TV show on Sky, this will be the first time ever that the A League Of Their Own (ALOTO) cast will be presenting, performing and cracking plenty of jokes in front of a proper live audience.
There’s no stopping and resetting to get the shot with this production: just them and the crowds up and down the country – we know you won’t let the side down, Manchester.
Booking one of the city’s biggest and most storied live entertainment spaces, we have every faith they’ll make it a night to remember.
A LEAGUE OF THEIR OWN LIVE TOUR
The hit TV show announces its first-ever live arena tour! Hosted by Jamie Redknapp!
As you can see, already confirmed to be taking part in the live adaptation of the panel show are regular co-hosts Jamie Redknapp and Jill Scott, as well as some of the big names.
In addition to famous former sports personalities like Manchester United defender Patrice Evra and ex-boxer Tony Bellew, they will also be joined by comedians Tom Davies and Maisie Adam.
Massive football fans themselves, who have both been part of the ALOTO cast in the past, it’s a funny lineup, for sure.
While the main presenter, Romesh Ranganathan, has not been confirmed as part of the touring crew, it’s worth noting that the lineup could change closer to the time. We wouldn’t be surprised if they have some special guests up their sleeves for one or two of the shows, either…
Please let us see ‘Wazza’ roped in to recreate this moment:
Speaking of the dates, you can see all the shows – including the Manchester this coming autumn – currently announced down below:
A League Of Their Own Live Tour dates – 2026
Friday, 4 September – M&S Bank Arena, Liverpool
Saturday, 5 September – AO Arena, Manchester
Tuesday, 8 September – OVO Arena Wembley, London
Friday, 11 September – Utilita Arena, Newcastle upon Tyne
Monday, 14 September – bp pulse LIVE, Birmingham
Thursday, 17 September – OVO Hydro, Glasgow
As detailed above, early access can be enjoyed either for Three Mobile members or via the venue’s official presale window, which opens at 10am this Thursday, 30 April.
Meanwhile, general admission tickets go live at the same time the following Friday (1 May); you can get ready to grab yours right HERE.