Avanti West Coast has been granted a contract extension for a further six months, despite being continuously branded “unacceptable” by government ministers, local leaders, and countless customers.
The company has been given until 1 April 2023 to continue running the West Coast Main Line from London to Glasgow by the Department for Transport (DfT), but has been told that it needs to “drastically improve” its services if it’s to stand any chance of having the contract extended further beyond that date.
The rail firm has been responsible for operating the route from Manchester Piccadilly to London Euston since December 2019, but notably took the decision to slash its timetable “until further notice”and temporarily suspend ticket sales over the summer.
Avanti said at the time that it would continue with with “a reduced service”, with train frequencies between the capital and Manchester being reduced to as few as one per hour, rather than the usual three.
Since the reduced timetable came into operation, some passengers travelling on the services reported scenes of chaos – including instances of “fights” over seat reservations.
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The move was, understandably, met with widespread backlash and criticism, with Mayor of Greater Manchester Andy Burnham being particularly vocal about it, and most-notably calling the move “nothing short of a disgrace”.
Mr Burnham said yesterday that he would not accept a service below two trains per hour.
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Avanti West Coast has been granted a contract extension for a further six months / Credit: Avanti West Coast
Labour leader Sir Keir Starmer has also said this week that Avanti should be stripped of its contract, claiming that the West Coast Main Line service was “simply not good enough”, and he knows how “frustrating” it is as he uses those trains himself.
Even with all of these critiques taken into account though, Transport Secretary Anne-Marie Trevelyan has announced the contract extension for the rail operator, but added that the operator has been put on an improvement plan, and that the DfT would “consider Avanti’s performance” once the extension comes to an end.
The government has previously said it would keep all options on the table – including the option for non-renewal of the contract.
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“We need train services which are reliable and resilient to modern day life,” Anne-Marie Trevelyan said in a statement addressing the renewal.
“Services on Avanti have been unacceptable, and while the company has taken positive steps to get more trains moving, it must do more to deliver certainty of service to its passengers, so we have agreed a six-month extension to assess whether it is capable of running this crucial route to a standard passengers deserve and expect.”
The rail operator has been told to “drastically improve” its services / Credit: Network Rail
The improvement plan will see a swathe of new drivers trained, recruitment of other train crew members, a timetable recovery plan, and a “significant, sustained, and reliable increase” from about 180 trains to 264 trains per day on weekdays.
These will be implemented as the new and retrained drivers “become available”, the DfT added.
Avanti says the West Coast Main Line contract extension will allow it to focus on restoring services that passengers “rightly expect”.
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“We are committed to working closely with government and our partners across the industry to deliver a successful railway that serves the needs of our customers and communities,” said Graham Sutherland, CEO of FirstGroup, which part-owns Avanti.
“The agreement allows our team at Avanti West Coast to sustain their focus on delivering their robust plan to restore services to the levels that passengers rightly expect.”
Featured Image – Avanti West Coast
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Body of woman found in River Mersey last year finally identified after ‘extensive’ investigation
Emily Sergeant
The body of woman who was found in the River Mersey last year has finally been identified.
Following what has been described as an ‘extensive investigation’ by Greater Manchester Police‘s (GMP) Major Incident Team to determine the identity of the body, which was sadly discovered in the river adjacent to Chorlton Water Park on 21 March 2024, the family of the victim has now been informed and supported by specialist officers.
The victim has been formally named as 38-year-old Laura Stanley, who was originally from Derbyshire but was living in Stockport.
After the body was discovered, and ‘exhaustive and determined’ investigation by GMP officers began to identify here, including detailed checks of both national and international databases.
The Major Incident Team (MIT) also closely worked in collaboration with specialist forensic service providers to create an anthropological profile, which eventually culminated in the creation of a facial reconstruction image.
Following several media appeals, a relative of Laura contacted officers and then a DNA match was confirmed through a familial link.
“Laura was a kind and gentle person with a great sense of fun and adventure,” Laura’s family said in a heartbreaking tribute to her.
“She was generous, thoughtful, caring and always keen to volunteer within the community. Laura was a proud and loving mum and she will be greatly missed by her girls and all of her friends and family who loved her dearly.”
The River Mersey, across from Chorlton Water Park, where Laura’s body was discovered / Credit: Wikimedia Commons
While Laura has now been identified, police say further investigations will take place to understand her last movements, the events that led to her death, and her discovery in the river.
Additionally, as is standard practice, GMP’s Professional Standards Directorate is also reviewing a previous missing report relating to Laura in the time before the discovery of her body, which will determine prior contact relating to Laura, and whether the appropriate measures were enacted.
#UPDATE | A woman who was discovered in the River Mersey last year has been identified following an extensive investigation by officers in GMP’s Major Incident Team.
Thank you to those of you who have shared our appeals over the last year.
Anyone who knew Laura and thinks they may be able to assist with the investigation is asked to contact police by calling 101, or by using the Live Chat Service at gmp.police.uk, quoting log number 1191 of 21 March 2024.
Alternatively, you can contact the Major Incident Team Syndicate 3 directly on 0161 856 9479, or the independent charity Crimestoppers anonymously on 0800 555 111.
It is currently believed that Laura was last seen around January 2024.
Featured Image – GMP
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More than 70,000 home buyers set to pay thousands after missing stamp duty relief deadline
Emily Sergeant
More than 70,000 home buyers across England are estimated to have missed the stamp duty relief deadline.
This sadly means they’ll be required to fork out thousands of pounds extra.
In case you hadn’t heard, up until yesterday (31 March 2025), anyone who was moving and had bought a home in the past was not required to pay Stamp Duty Land Tax, better-known as just stamp duty, on the portion of the property price up to £250,000.
But from today (1 April), this threshold has now fallen back to £125,000, which unfortunately means that property purchasers are facing an extra £2,500 in moving costs, on average.
While the end of the stamp duty relief will mostly affect those Greater Manchester buyers who had already previously purchased properties, first time buyers are sadly not exempt from the deadline changes too, as their current stamp duty threshold of £425,000 has now fallen back to £300,000 as of today.
Person holding the keys to a new house in their hand / Credit: Maria Ziegler (via Unsplash)
Given that the average property price for a first time buyer-type home is currently around £227,965, according to Rightmove, the new £300,000 threshold may hit those purchasing properties in more expensive areas – particularly the South East.
A third of those estimated 70,000 home buyers who have missed the deadline are thought to be first time buyers.
Leading property platform Rightmove published an analysis in February into just how much of an impact the end of the stamp duty relief would have on home buyers, all while calling on the UK Government to announce a short extension to the deadline to help people in the middle of the property purchasing process avoid potentially thousands of pounds in extra moving costs.
But despite these calls from industry leaders, there was no extension to the deadline announced in the last week’s latest Spring Statement.
“It’s extremely disappointing that the Government has not used the Spring Statement as an opportunity to extend the impending stamp duty deadline for those currently going through the home-moving process,” commented Rightmove’s property expert Colleen Babcock.
“We estimate over 70,000 people are going to miss the deadline and complete in April instead, and a third of those are first time buyers.”
Emily Sergeant -
7th October 2022 
