With rising costs hitting Manchester’s hospitality industry hard, one bar manager has a strong warning for other venues after he was recently hacked on Instagram – and held to ransom by the hacker.
After receiving a message from an account that shared mutual friend with his, Neil clicked a link and entered his details thinking that he was replying to Instagram.
He then saw that his account had been blocked, before receiving a number of messages and Whatsapp calls from a hacker who asked for £400 in order to restore the account.
A message from the hacker, sent to Neil’s personal Whatsapp, read: “Hi. I’m sorry. I hacked your account, I’m doing this for money, if you want, I can sell it to you for a small fee.”
Neil Garner, founder of Stockport’s cult favourite cocktail bar, Cherry Jam, told The Manc: “We received a message in late August telling us that we had violated a code and, as the message came from an account with mutual friends and colleagues on Instagram, I stupidly entered my details.
ADVERTISEMENT
“Our account then got blocked and a few days afterwards I received messages from a hacker, followed by several video calls on WhatsApp from people demanding that we pay them money to get the account back.
“We wrote to Meta and reported the issue, but we have had no reply since.”
ADVERTISEMENT
Image; Supplied
Image; Supplied
Neil continued: “We opted not to pay the hacker, of course, but this has had a massive effect on the business.
“As Instagram is our most important marketing tool, we had gone from 6,500 local followers and supporters to zero overnight. Our sales dropped by a massive 30% the month we lost the account and our ticketed event sales also took a huge hit.
“With rising wage costs, energy bills, cost of living and an unsettled economy this has been a huge hit to our business, we will get through, (we hope), however it has had stopped any plans for growth and made it much more expensive to get the word out about upcoming events and promotions.”
Follow these tips to avoid getting hacked on Instagram:
Always use a very strong password.
Make sure that the phone number and email linked to your account are up to date.
Use Instagram’s two-step authentication and try to use a different email address for each Instagram account that you run.
Ignore “phishing” messages and learn to spot the fake ones. If you get ANY emails, texts or especially DMs including links, err on the side of caution and DO NOT click. Even if they’re from a friend, as they may have been hacked or their account duplicated or claiming to be from Instagram or Facebook. If in ANY doubt, ignore and delete.
Avoid linking Instagram with other social media accounts and other third-party apps where possible.
Follow Cherry Jam’s new Instagram account at @Cherry_Jam_Again for details of forthcoming events – such as themed bottomless brunches and a special recession menu with noughties prices at the Stockport venue.
Feature image – Cherry Jam
News
Government sets up taskforce to deliver ‘urgent action’ on maternity care in England
Emily Sergeant
A taskforce aiming to deliver ‘urgent action’ on maternity care in England has been set up by the Government.
The new Maternity and Neonatal taskforce – which is chaired by the Health and Social Care Secretary, Wes Streeting – will tackle ‘deep-rooted inequalities’ and deliver urgent action on the recommendations of the independent national investigation into maternity and neonatal services in England.
This means that women, babies, and families will receive safer and higher-quality care from the NHS in the long run.
According to the Government, the expert panel includes families, senior NHS leaders, royal colleges, campaigners, academics, and third sector representatives.
The Government has set up a taskforce to deliver ‘urgent action’ on maternity care / Credit: Jimmy Conover (via Unsplash)
As part of the selection process, the Government has been working closely with harmed and bereaved families to ensure their personal experiences were reflected, and those who have been chosen collectively have the clinical expertise, lived experience, and sector know-how to deliver the changes so desperately needed for families.
Starting next week, the Secretary of State will chair regular roundtables with the new taskforce – with the first priority to agree its Terms of Reference.
The taskforce will also address recent developments in maternity and neonatal care, including recommendations from the Thirlwall Inquiry, and the independent review into maternity services at Nottingham University Hospitals NHS Trust.
📢 National maternity and neonatal investigation to be launched
Too many families have suffered preventable harm.
The investigation will urgently look at services with specific issues and the entire maternity system, making sure each family receives safe and compassionate care. pic.twitter.com/J8XkwGM9dN
— Department of Health and Social Care (@DHSCgovuk) June 23, 2025
The taskforce will also be supported by a wider range of experts – as part of ‘expert reference groups’ – that the Government says will bring ‘a broader range’ of perspectives.
“Every woman and baby deserve safe, compassionate care during pregnancy and birth, and the very best start in life,” commented Duncan Burton, who is the Chief Nursing Officer for England.
“Although NHS maternity and neonatal teams work incredibly hard to support women and families every day, we know there is more we must urgently do to improve care and experience.
“I look forward to working with members of the taskforce to improve safety and deliver the best possible outcomes and experience for women, babies, families, and colleagues working in these services.”
Featured Image – Credit: Aditya Romansa (via Unsplash)
News
Manchester Piccadilly is closing AGAIN for more improvement works this weekend
Emily Sergeant
Manchester Piccadilly is set to close again for more improvement works this weekend.
In case you hadn’t heard, Manchester Piccadilly train station was closed for nine days back in mid-February while a ‘once-in-a-generation upgrade’ was carried out – with very few train services running in or out of the station in the process, and as you’d expect, widespread disruption caused for those travelling around the region.
But thankfully, after many journeys were impacted for those travelling to and from major destinations like Manchester Airport, and on the West Coast Mainline, the station was back up and running at the end of February, with passengers thanked for their patience in the meantime.
Network Rail invested £7.9m into the major upgrade, with the main points of action being to improve tracks, points, and signalling systems on the southern approach to Manchester Piccadilly station.
At the time it was announced that the station had reopened, passengers were alerted to further minor closures in the future, and one of those closures is set to take place this weekend.
🗓️ On 1 & 22 March, we’ll complete follow-up work following our £7.9m track upgrade at Manchester Piccadilly.
🛤️ Morning journeys will be disrupted on those days, with rail replacement buses in operation to keep you moving.
This Sunday (22 March), routine follow-up work will take place to secure the new railway foundation stone through a process called tamping, and this will impact trains until 1pm, so passengers are advised to check online ahead of time if planning to travel.
These upgrades are said to help deliver ‘smoother, more reliable’ journeys for passengers in the future, but during this time, trains from the south and east will not run into Manchester Piccadilly.
All station facilities at Manchester Piccadilly will remain open on the day, including the ticket office, Passenger Assist lounge, toilets, and retail outlets, and Metrolink trams will continue to stop at the station too.
Northern has confirmed that it will continue to run a reduced timetable on services to Liverpool Lime Street, Blackpool North, and Chester.
Georgina Pellant -
15th November 2022 
