With rising costs hitting Manchester’s hospitality industry hard, one bar manager has a strong warning for other venues after he was recently hacked on Instagram – and held to ransom by the hacker.
After receiving a message from an account that shared mutual friend with his, Neil clicked a link and entered his details thinking that he was replying to Instagram.
He then saw that his account had been blocked, before receiving a number of messages and Whatsapp calls from a hacker who asked for £400 in order to restore the account.
A message from the hacker, sent to Neil’s personal Whatsapp, read: “Hi. I’m sorry. I hacked your account, I’m doing this for money, if you want, I can sell it to you for a small fee.”
Neil Garner, founder of Stockport’s cult favourite cocktail bar, Cherry Jam, told The Manc: “We received a message in late August telling us that we had violated a code and, as the message came from an account with mutual friends and colleagues on Instagram, I stupidly entered my details.
ADVERTISEMENT
“Our account then got blocked and a few days afterwards I received messages from a hacker, followed by several video calls on WhatsApp from people demanding that we pay them money to get the account back.
“We wrote to Meta and reported the issue, but we have had no reply since.”
ADVERTISEMENT
Image; Supplied
Image; Supplied
Neil continued: “We opted not to pay the hacker, of course, but this has had a massive effect on the business.
“As Instagram is our most important marketing tool, we had gone from 6,500 local followers and supporters to zero overnight. Our sales dropped by a massive 30% the month we lost the account and our ticketed event sales also took a huge hit.
“With rising wage costs, energy bills, cost of living and an unsettled economy this has been a huge hit to our business, we will get through, (we hope), however it has had stopped any plans for growth and made it much more expensive to get the word out about upcoming events and promotions.”
Follow these tips to avoid getting hacked on Instagram:
Always use a very strong password.
Make sure that the phone number and email linked to your account are up to date.
Use Instagram’s two-step authentication and try to use a different email address for each Instagram account that you run.
Ignore “phishing” messages and learn to spot the fake ones. If you get ANY emails, texts or especially DMs including links, err on the side of caution and DO NOT click. Even if they’re from a friend, as they may have been hacked or their account duplicated or claiming to be from Instagram or Facebook. If in ANY doubt, ignore and delete.
Avoid linking Instagram with other social media accounts and other third-party apps where possible.
Follow Cherry Jam’s new Instagram account at @Cherry_Jam_Again for details of forthcoming events – such as themed bottomless brunches and a special recession menu with noughties prices at the Stockport venue.
Feature image – Cherry Jam
News
Family pays tribute to ‘much-loved son’ who died after Wigan bus crash
Daisy Jackson
The family of a man who died in a tragic bus crash in Wigan have paid a moving tribute to him.
Luke Hill, 28, was involved in a collision between a bus and a motorbike earlier this month, and sadly passed away in hospital the following morning.
The incident occurred on the Wigan Road junction of Alexandra Road, at around 11.54pm on Thursday 6 August – and GMP are still appealing for members of the public to come forward with CCTV, dashcam, or information.
The driver of the bus remained at the scene following the crash, and continues to support police with their investigation.
Paying tribute to Luke, his family described him as a ‘rock and much-loved part of the family’.
His mother said that living without him feels like a ‘terrible nightmare’.
Paying tribute, Luke’s mum, Sharon, has said: “Luke was my son, my rock, and a much-loved part of our family. There are simply no words to describe the pain of losing a son, especially in such a tragic way.
“It still doesn’t feel real. I keep expecting this terrible nightmare to end and for you to be here with us again.
“Luke was a beloved son, brother, uncle, nephew and grandson. He meant so much to so many people, and he will be deeply missed by all his family and friends.
“We miss you more than words could ever say. The pain of losing you is something we will carry with us forever, but so will the love and memories you gave us.
“The whole family is deeply saddened by this heartbreaking loss. We kindly ask that everyone respects our privacy and allows us the time and space we need to grieve.
“You will never be forgotten, Luke.
“We love you and miss you so much.”
Officers are continuing to appeal for any witnesses who may have seen the moments leading up to this incident, or anyone who has mobile phone or dash cam footage, to come forward and assist the investigation.
Anyone with information can contact police via 0161 856 4741 or our Live Chat at gmp.police.uk, quoting the log number 4225 of 06/08/2026.
Alternatively, you can contact the independent charity Crimestoppers, anonymously, on 0800 555 111.
Government issues UK-wide temporary ban on sale of disposable barbecues due to wildfire risk
Emily Sergeant
A temporary ban on the sale of disposable barbecues has been issued nationwide.
Following the UK’s fourth heatwave of the summer, and as many regions declare drought conditions, the Government has made the decision to issue a temporary ban on the sale of disposable barbecues due to wildfire risk.
A disposable barbecue is defined as a fuel tray or grill grid that includes charcoal fuel ‘sufficient to provide cooking temperature for the duration of a single cooking episode’.
Earlier this week, Prime Minister Andy Burnham described the UK as a ‘tinderbox’ and urged ‘all retailers big and small’ to withdraw the sale of disposable barbecues to prevent further wildfires, but following the shocking scenes in Stourbridge which raged overnight, it appears this has been escalated to a formal temporary ban.
The ban applies to all producers and distributors of the product – including retailers that make disposable barbecues available on the British market – and includes online sales too.
A Government statement reads: “During the current drought and heatwave conditions, the Government considers that the supply and subsequent foreseeable use of disposable barbecues poses a significant risk to the public, and the environment, and therefore cannot be considered a safe product.
“They should not be made available for supply either in store or online at the current time.
“These guidelines will be kept under review, and will be withdrawn in consultation with relevant departments and agencies, as weather conditions change sufficiently to significantly reduce the risks.”
Georgina Pellant -
15th November 2022 
