The loathed Avanti West Coast service has finally restored its timetable of trains between Manchester and London, four months after it temporarily slashed services and suspended ticket sales.
The troubled train line said that it was suffering with ‘severe staff shortages’ after many of its drivers refused to work overtime – something it had previously relied on to keep services running smoothly.
Passengers this week have been facing frequent cancellations and delays, sometimes mere minutes before scheduled departure times.
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Many will have expected disruption with the extremely cold weather and the ongoing strike action this week, but Avanti has been telling disgruntled passengers that the issue is staff shortages – again.
Those trying to travel to and from the capital have reported fellow passengers having to sit on the floor, multiple services in a row being cancelled, and huge delays to trains.
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Credit: Avanti West Coast
The unreliable service has been a sticking point for Greater Manchester Mayor Andy Burnham, who has been publicly demanding that Avanti has its contract stripped. He has said it’s ‘unbelievable how they treat people paying sky-high prices’.
And it appears the Government is keeping a close eye on the company now.
At Prime Minster’s Questions on Wednesday, Rishi Sunak said: “Our priority immediately is to support the restoration of services before then making any long-term decisions on the operation of the West Coast franchise, but we will be closely monitoring Avanti’s rollout of its recovery plan and holding them to account for delivering for passengers.”
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A spokesperson for Avanti told the Commons’ Transport Committee that they accept the company has ‘damaged trust in the travelling public’.
Richard Scott, director of corporate affairs at the West Coast Partnership (of which Avanti West Coast is part of) said: “The service we have provided over recent months has not been good enough.
“We apologise, I apologise unreservedly for that. We have been working extremely hard over the last few months to get a new timetable in place.
“I accept fully we have damaged trust in the travelling public over coming months and it will take time to get back. But the timetable, new rosters, new diagrams that are in place I believe will allow us to do that.”
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Since Avanti’s new timetable was introduced on 12 December,
Stockport Labour member Navendu Mishra said, with no small trace of irony: “I spoke in the West Coast Main Line debate today and called on the Government to strip @AvantiWestCoast of the franchise.
“Now at Euston station to travel home to Stockport. Of course the next 7 Avanti services from Euston to Stockport are either delayed or entirely cancelled.”
I spoke in the West Coast Main Line debate today and called on the Government to strip @AvantiWestCoast of the franchise.
Now at Euston station to travel home to Stockport. Of course the next 7 Avanti services from Euston to Stockport are either delayed or entirely cancelled.🤯
On the very first day of the new timetable, several people found themselves facing departures boards full of delays and cancellations.
One person said: “First weekday operation of the new rail timetable. As ever a complete disaster trying to travel on @AvantiWestCoast between London and Manchester… when will it be a pleasure and not a trauma to make this journey again?”
Several other people have publicly slammed their journeys with Avanti this week, with one person saying it’s time to ‘consign this wretched franchise to the dustbin of history’.
Ah. @AvantiWestCoast have just cancelled my train. And most trains to MCR. The old magic lingers a little longer…
When's your contract up @AvantiWestCoast literally a shocker of a service today 3 trains cancelled. Passengers sitting on the floor. Its time you give up your monopoly on the railway. @Mark_J_Harper
The @AvantiWestCoast shambles continues….train delayed waiting for crew, ah sod it we can’t bothered so let’s just cancel it…. Come on @AndyBurnhamGM – the time has come to consign this wretched franchise to the dustbin of history… cc @helenpidd 😎
Earlier this month, back when Avanti was running its reduced timetable, passengers said they were left ‘stranded’ when the last two trains to Manchester were cancelled.
In that instance, Avanti offered an ‘alternative travel option’, which was to get the train to Birmingham and then sit on a coach to Manchester – 88 miles away.
We haven't left people stranded Aaron, we have provided an alternative travel option for you. The last two are cancelled due to staff shortages. – Pete
Other people reported having to stand in the toilets because there was no room on board packed services after multiple services were cancelled.
Absolute scenes at Euston – sold out train cancelled, all crammed on another sold out train. I am literally standing in the toilet. Open first class for gods sake, @AvantiWestCoast are the worst of the worst. Shut the fuckers down! pic.twitter.com/hqeVVzmS3w
#AvantiWestCoast trains are a f’kn shambles. Loads of us stranded all day trying to get from Mcr Piccadilly to Euston & now from Euston to Piccadilly. Major delays, cancelled trains, rammed phone lines, extra money payed for taxis & buses & we pay full whack for this shit service pic.twitter.com/yZA0Pt7AMb
When announcing the new timetable, Barry Milsom, Executive Director of Operations and Safety at Avanti West Coast, said: “We know in recent months our customers have not been getting the service they deserve.
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“We are sorry for the enormous amount of frustration and inconvenience this has caused and are grateful for the patience our passengers have shown.
“Over the last few months, our sole focus has been to do everything we can to return to a more resilient operation which delivers more services for our customers and communities.
“This timetable is based on a robust and sustainable roster for our staff, achieved by working with our people and the unions. It provides a better working pattern for staff and our customers will benefit from more trains, greater connectivity and tickets on sale much earlier. Crucially, the new timetable is not dependent on overtime.”
Featured image: Avanti West Coast
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Manchester Metropolitan University announce landmark partnership with MCR Basketball
Danny Jones
Manchester Metropolitan University (MMU) and Manchester Basketball have detailed a renewed and landmark partnership that looks set to nurture the next generation of talent.
Joining forces with MMU, this is not only the latest effort by MCR Basketball to further invest in young players and grassroots sports here in Manchester, but yet another example of further education creating viable routes into the game for their sporting stars of the future.
While the two organisations already boast an established relationship, this next step in their continued teamwork should prove even more fruitful for both parties, as the still only recently relaunched local basketball side looks to raise its profile in the city.
Confirming their intent to further intertwine their youth development setup and plans to innovate pathways for players, representatives from both met to confirm the announcement this week.
🤝 New partnership to drive basketball innovation & develop future talent. @ManMetUni & Manchester Basketball have announced a new strategic partnership to advance research, education and development of basketball to inspire the next generation of talent. #RepTheCity
With existing coaching staff already working between the two and both of the male and female training camps based over at Platt Lane Sports Complex, it only feels like a natural fit.
Moreover, this increased collaboration between the two is also a promising prospect for MMU Sport, specifically, meaning much more than just the sharing of facilities at the likes of Platt Lane over in Fallowfield and the National Basketball Performance Centre at Belle Vue.
As well as pooled resources, this will also crucially create potential opportunities for those at the uni or preparing to graduate, including student internships and more.
Claire Bradbury, Manchester Basketball CEO, said in an official statement: “As basketball in Manchester enters a new era, we’re excited to formalise our partnership with Manchester Metropolitan University.
“This is a true collaboration bringing together elite, professional basketball and leading academic sports expertise to create opportunities that support the development of players, staff and students.
Together we are investing in the future of basketball to grow the game in our region and working to establish the city of Manchester and Manchester Basketball as one of the leading basketball hubs in Europe.”
Man Met are looking pitch-perfect for the region’s leading ‘college ball’ feeder club, to use more American terminology, already.
Laura Hickman-Sparkes, MMU’s Head of Business Engagement and Partnerships at the Institute of Sport, went on to say: “Basketball is entering an incredibly exciting period, with growing participation, investment and visibility across Europe.”
For example, as well as the Super League Finals having been held at the AO Arena, the city is also most notably hosting a regular season NBA fixture at Co-op Live – a historic moment, to say the least.
“We’re delighted to be partnering with Manchester Basketball at such an important time and look forward to creating opportunities for our students”, she adds, “supporting innovation through research and helping to grow the game across Manchester and beyond.”
In other MMU Sport-related news, their very own ‘Visiting Professor’, who has only just retired from the professional circuit, is also set to fly the flag for the institution and disabled athletes across the country.
Featured Images — Publicity pictures (supplied via Manchester Basketball/Peter Simmons)
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New Prime Minister Andy Burnham announces VAT cuts on household electricity bills over winter
Emily Sergeant
It’s been less than 24 hours since Andy Burnham officially became Prime Minister, and he’s already announced his first measure.
After giving his first speech as Prime Minister outside the doors of Number 10 yesterday, where he said he intended to ‘give people some breathing space’ straight out the gate, it has now been announced that millions of households across the UK will benefit from immediate action to help with their electricity bills this winter.
The Government says it wants to address the cost of living crisis first and foremost, and will do this by tackling rising bills with a tax cut to remove VAT from domestic electricity bills from 1 October, just in time to impact the next Ofgem price cap.
This immediate action applies and is funded for this financial year.
The cost of this immediate action for this financial year is being funded from the £1.8bn Digital ID programme – which Burnham also announced he would be scrapping.
Any further action – including on funding for longer-term measures – will be taken at the Budget, alongside an Office for Budget Responsibility (OBR) forecast, and all decisions at that point will continue to be funded with the Government’s fiscal rules, it has been confirmed.
Cutting VAT on electricity bills is expected to take around £45 off the yearly Ofgem price cap in October, and this is on top of the £150 removed from bills at the last Budget.
All suppliers are expected to pass the VAT reduction on to all customers, including those on fixed tariffs.
Small businesses who qualify for the domestic energy VAT relief and are not registered for VAT, as well as charities and residential care homes eligible for the reduced rate, will also benefit.
“I said I wanted to give people breathing space, and that’s what I’m announcing on my second day as Prime Minister. We’re taking immediate action to cut taxes on energy bills, put more money in people’s pockets, and bring back hope.”