Slam Dunk, a huge rock and punk festival, has issued a statement apologising to fans for ‘issues’ on site.
Festival organisers address a range of problems at the site – which takes place simultaneously in both Temple Newsam in Leeds and Hatfield – ranging from traffic flow, car parking, food vendors, toilets, accessibility and queues.
The lengthy statement said that the Slam Dunk team would ‘conducting a thorough investigation, whilst working extremely hard to rectify all problems for future events’.
It comes after hundreds of festival-goers complained of poor organisation and ‘overcrowding’ at both sites – though Slam Dunk has sought to assure people that it was not oversold, The Hoot Leeds reports.
A common complaint amongst fans was the huge waits for food traders, with many reporting that they gave up and didn’t eat.
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This year’s festival was headlined by Enter Shikari, The Offspring, and Billy Talent, drawing in thousands of music fans from across the north.
One person said: “Had a great day today at @SlamDunkMusic but definitely lessons to be learned – queues everywhere were a joke (1hour+ minimum) and people were going hungry and without water or drinks because of it. Got to be sorted out for next year.”
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Had a great day today at @SlamDunkMusic but definitely lessons to be learned – queues everywhere were a joke (1hour+ minimum) and people were going hungry and without water or drinks because of it. Got to be sorted out for next year 👊 #slamdunk#Leedspic.twitter.com/TcRsaPOzn6
— Wilko Wilkes | Alternative Rapper (@WilkoWilkes) May 28, 2023
Someone else posted: “Three hour wait for food so we abandoned the queue. Now queueing for ice cream as a meal substitute while only hearing Flogging Molly. Got us trapped here all day with not enough of anything: water points, food, toilets, routes in&out. F*cking sh*te.”
One festival goer commented on Slam Dunk’s Instagram page: “I’ve been going to SlamDunk for years now but this year has to have been the worst! And might have possibly put me off for ever returning. It’s amazing seeing the festival grow, but when it reaches the point where people’s safety it as risk it might be worth reconsidering everything.”
Others followed with similar comments like “Luckily we left early because we were starving, the amount of people I’ve seen that have been complaining about waiting 2-3 hours to get out of the carpark or waiting 2 hours for a taxi is shocking. This used to be my favourite festival of the year, it’s my 6th slam dunk and now I’m having serious doubts of ever coming again just due to how poorly organised it was.”
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This will unfortunately be my overriding memory of @SlamDunkMusic 2023
Every person in this photo is in a food queue
Literally clogged the entire walkway with queues going in every direction & for as far as you could see
“Slam Dunk Festival would like to address issues which have been raised across the weekend.
“We recognise there were problems and that some customers did not have an experience to the standard which they expected. We would like to apologise for the issues which occurred and reassure our customers that we are committed to improving the event.
“We would like to assure all customers that neither event was oversold, and customer safety is, and always will be, paramount to the festival. Like all other major events, all our event plans were reviewed by local authorities and are in line with industry standards.
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“In response to the car parking and traffic issues, as previously highlighted there was an unprecedented number of cars arriving to the festival site who hadn’t pre-booked car parking. This alongside other external factors created a traffic flow issue which inevitably caused delays into the festival site. As a measure to combat the traffic flow issue we made the conscious decision to stop checking passes for parking to increase the rate of entry to the car park and to prevent further delays. Keeping this in mind, we have made the decision to no longer provide on the day car parking, from next year only those who have pre-booked their car park tickets will be permitted to park on site, along with other measures we are looking to implement, we believe these will create smoother entry into event.
“We also recognise the issues surrounding food vendors and queues. We were assured that we had an adequate number of food vendors for the expected number of attendees, however, we recognise that this wasn’t the case, and we are committed to increasing the number of traders at future events, along with where they are located.
“Similarly, we recognise related issues surrounding toilets and water points. We would like to reassure customers that these facilities are in line with industry recommendations and have been increased from previous years, however this is something which we will increase further for future events.
“We are also aware of access issues, and we will be contacting our access customers directly for their feedback.
“We recognise there are other issues not highlighted in this statement. We will be conducting a thorough investigation, whilst working extremely hard to rectify all problems for future events. We have always been committed to increasing customer experience and we welcome feedback to do this. We encourage customers to complete our post event survey to assist us with this.
“Slam Dunk Festival 2023 would like to thank everyone who has provided their indispensable feedback so far. If you haven’t already, please raise any concerns with us directly through our post-event survey.
“We are sorry about the issues that were encountered over the weekend, we take full accountability, and we are committed to improving our service.
“It is with your feedback, as registered in this survey, that we will be able to consider all concerns when planning future events. We apologise that some of you did not have an experience that was up to the standard you expect when you attend Slam Dunk Festival
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“We are listening to you. We will be updating you on our plans to improve Slam Dunk Festival 2024 later this summer once we have collected all of your feedback.
“Team Slam Dunk”.
You can leave your feedback for the Slam Dunk North Festival on this Google Form from organisers here.
Jewish leaders call for cancellation of huge Fontaines D.C. gigs in Heaton Park
Daisy Jackson
Jewish leaders have expressed ‘profound concerns’ regarding the two enormous Fontaines D.C. gigs taking place in Heaton Park next summer.
The Jewish Representative Council of Greater Manchester and Region has called for the shows to cancelled.
They said that ‘the safety of our community must be paramount’.
Irish rockers Fontaines D.C. have been outspoken at their concerts in the past in their support for Palestine, displaying ‘Free Palestine’ messaging on huge screens across the globe.
Now, the JRC has publicly expressed concerns about ‘the potential consequences of inflammatory rhetoric from the band’.
They added: “At a time of heightened antisemitism, the comments and chants associated with the band risks importing tensions from the Middle East into the UK, with Jewish people here becoming the targets.”
Fontaines D.C. are set to play two massive shows at Heaton Park next summer, on 3 and 4 July.
Manchester City Council has stressed that they will be working closely with members of the Jewish Representative Council as event management plans are developed, and added that ‘partners from the Council, emergency services including Greater Manchester Police (GMP), and event organisers, will comprehensively review the plans in place ahead the concerts’.
In a statement, the JRC said: “The JRC has registered our profound concerns with Manchester Council regarding Fontaines D.C.’s forthcoming concert at Heaton Park and has called for it to be cancelled.
“Despite our representations, it appears the concert will be going ahead. We expect and will be working with the council to ensure robust and adequate safeguards are in place to protect the Jewish community.
“We have no objection to Heaton Park hosting concerts.
“Our concerns are not about legitimate political expression but the potential consequences of inflammatory rhetoric from the band.
“At a time of heightened antisemitism, the comments and chants associated with the band risks importing tensions from the Middle East into the UK, with Jewish people here becoming the targets. The safety of our community must be paramount.”
A Manchester council spokesperson said: “We understand the very real concerns that members of our Jewish community have in the wake of the horrific antisemitic terrorist attack at Heaton Park Synagogue last year and a wider rise in antisemitism. Our thoughts remain not just with those who lost their lives and their loved ones but with the whole Jewish community.
“We stand shoulder to shoulder with them in saying there is no place for antisemitism or discrimination of any form in Manchester and continue to work with the police, communities and other partners to provide reassurance and support.
“On the specific concerns expressed by some members of the Jewish community in relation to the two Heaton Park concerts in summer 2027, addressing these concerns will be front and centre in preparations for these events. We have met recently with members of the Jewish Representative Council and will continue to work closely with them as we develop event management plans.
“Partners from the Council, emergency services including Greater Manchester Police (GMP), and event organisers, will comprehensively review the plans in place ahead the concerts. This is standard practice for all major events in the city and is there to ensure events take place safely and successfully.
“In advance of the concerts, as with any other large-scale events, a thorough risk assessment of every aspect of the event will be carried out, focused on ensuring the safety and security of the event, its attendees and the wider community.
“The organisers, City Council and GMP will put in place suitable and proportionate mitigations and assurances to make sure that the concerts are delivered in full compliance with the licensing conditions. Organisers would also be happy to meet with concerned parties to help address any concerns. They are clear that discrimination or intimidation, including antisemitism, have no place at their events.”
Manchester’s beautiful winter Teepee is back, with free pints this weekend and live music every day
Daisy Jackson
Nothing heralds the arrival of the autumn/winter seasons quite like the appearance of The Oast House’s beautiful winter Teepee.
The popular seasonal space is officially reopening its doors this weekend, and inside you’ll find roaring fires, a giant disco ball, live music, and plenty of pints to keep the colder months feeling a little less grim.
After giving its beer garden a major glow-up this spring and hosting a summer packed with live music, The Oast House is bringing back one of Manchester’s favourite winter hangouts – and it’s kicking things off with a proper belter of an opening weekend.
We’re talking twinkling fairy lights, faux fur throws, and a dedicated bar pouring Staropramen fresh from the tank, all inside its massive winter Teepee.
And there’s even better news for the first few through the door.
To celebrate the Teepee’s return, The Oast House team will be cracking open a full tank of fresh Staropramen on Saturday 10 October, with free pints up for grabs for the first 440 guests.
There’ll be live music every night in the winter TeepeeManchester’s cosiest venue is back
The Teepee will be keeping things lively seven nights a week throughout autumn and winter, with The Oast House’s much-loved Open House programme moving indoors for the season.
Expect everything from Bandeoke and Musical Bingo to Retro Sounds and Oast Acoustic sessions, meaning there’ll be something different on the cards every night of the week.
The venue’s free monthly live music festival, Oast House Live, isn’t going anywhere either. It’ll continue inside the Teepee on the last Saturday of every month, bringing even more live music to the heart of Spinningfields.
Of course, it wouldn’t be The Oast House without a menu worth getting stuck into.
The kitchen will be serving up its 12-hour-brined rotisserie chicken, alongside a line-up of tempting sides like Ziggy Fries tossed in chicken salt and chicken butter, cheddar and onion slaw, and charred corn on the cob drenched in house-made Scotch bonnet butter.
Food in The Oast House Winter TeepeeThere’ll be 450 free pints given away on SaturdayRotisserie chicken
And if you’re after something a bit different, the house-special ‘addictive’ Chicken (T)oastie is one you won’t want to miss.
Sundays are all about the roast, too, with the kitchen dishing up its signature rotisserie chicken alongside chicken-butter roasties tossed in chicken salt, all the trimmings and bottomless house chicken gravy.
Basically, if you’re after somewhere to escape the cold without sacrificing a good night out, you know where to head.
The Oast House and its Winter Teepee are open daily from 11am until late throughout the season.
The Oast House Winter Teepee opens Saturday 10 October, with free Staropramen pints for the first 440 guests.
For more information and to book your table, head HERE.