The COVID-19 pandemic has been tough on the economy – and businesses of all types have felt the strain.
In April 2020 alone, a quarter of UK companies closed and May saw the country enter its worst recession for many years.
Various levels of restrictions, ranging from lockdowns to the tier system, have resulted in businesses struggling to stay afloat.
However, one Manchester-based firm has set a mission to change all that: Areande.
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How Areande is making a difference
Areande helps businesses across Manchester and beyond to claim research and development tax credits.
This incentive – also known as innovation tax relief – was introduced by the government in 2000 to encourage companies to innovate.
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R&D tax credits allow businesses to claim a cash payment or a reduction in their tax bill for a variety of costs spent on innovative projects.
Founded during the pandemic, Areande’s singular goal is to “simplify the claims process and help as many firms as possible”.
As multiple sectors started being squeezed by the pandemic and social distancing measures, Areande was set up to provide innovating businesses with a “vital lifeline”.
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Spending money developing or improving new products, services, or processes qualifies you for tax relief – with many companies eligible for cash payments or tax bill reductions.
You can determine whether you’re eligible for tax relief for your innovation here.
Partnering with Areande
Scott Graham / Unsplash
Areande also runs a partnership programme for individuals and businesses searching for an additional source of income during a financially challenging time.
Areande offers a lucrative referral programme for their partners, allowing companies to make money for sending potential claimants their way.
Explaining the partnership programme, Areande stated: “We use a rigorous approach with a built-in quality assurance system, ensuring we uncover all eligible R&D costs. Our experts do all the hard work; partners need only send clients our way and wait for their reward.
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“As a partner, you’d also have access to a dashboard where you can monitor earnings in real-time and easily export data for reporting. You would also have the pleasure of seeing your clients power their businesses forward, achieving – and even exceeding – their growth plans by claiming Areande. Partnering with Areande could provide many benefits to both you and your clients.”
Research and Development Expenditure Credit (RDEC), also known as above the line R&D tax credit, allows larger companies to reclaim tax for their innovation.
This incentive is worth 11p for every pound spent on qualifying R&D activities.
Areande saves its clients from having to deal with HMRC and pledges support for almost all industries; with members of its team from agriculture, pharmaceutical, medical supplies, research, property, construction, financial and technology backgrounds.
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The company stated: “We use a streamlined and technology-driven process that can take businesses from claim to cheque in a matter of weeks SMEs, whether they are profit or loss-making, can claim up to 33p for each £1 they’ve spent on innovation.
“We have helped thousands of businesses across the country claim back millions from HMRC, with an average claim value of £53,714 for SMEs and £600,977 for large companies. We have a streamlined process; we handle everything so you can focus on innovating.”
With the money received from Areande claims, businesses have managed to increase their incomes, expand their operations and recoup some of their COVID-19 losses.
In the current climate, local businesses need a boost – and Areande is providing exactly that.
You can apply for R&D tax credits online here.To learn more about what Areande are doing to support the local economy, visit their website. You can sign up and see if you’re eligible online.
Business
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
Business
A massive bowling, games and entertainment bar is coming to Manchester next year
Danny Jones
A popular bowling and table games bar that has already proved a hit in Liverpool is coming to Manchester for the very first time next year.
If you’re from the North West, PINS Social Club may not be a new name to you; nevertheless, this will be its Manc debut, with the location not only their first beyond Merseyside but just their second site to date.
As the name would suggest, PINS is primarily about bowling and socialising, but there is plenty more going on at this social club as you’ll find out soon enough.
Scheduled to open in late spring 2026, Manchester and our nearby neighbours in Liverpool are about to strike up a firm party partnership.
CGIs of PINS Social Club Manchester (Credit: Supplied)
Selecting the shifting face of Sunlight House for the space – already home to the likes of Schofield’s Bar – the 25,000 sq ft unit will span three whole floors, offering a next-generation social and entertainment experience in one of Manchester’s most stunning buildings.
A Grade II-listed, Art Deco structure, Sunlight House is undergoing a major £35 million refurbishment, with ‘grade A’ offices set to take up a significant chunk, but it’s soon set to house the latest PINS venue.
Sitting on Quay Street, just off the main Deansgate strip, the busy Peter St corner, and adjacent to Spinningfields, PINS Manchester is springing up right in the midst of arguably the city’s busiest stretches for nightlife.
Promising not only bowling, darts, and table games like pool, shuffleboard and beer pong, but karaoke, live music and all the biggest sporting events on the box, PINS Social Club really does aim to be a one-stop shop for all your needs on a night out.
For instance, their food offerings will run all the way from breakfast through to the late evening, and PINS Manchester is also set to feature a main stage on the ground floor for “electric half-time shows”, with the gaming mezzanine looming just above.
Not only is this going to be PINS’ biggest venue yet, but it’s well and truly on track to be one of the biggest hospitality openings coming in the next 12 months.
Headed up by MD Daniel Kelly, who has also been helping run the resurrected Almost Famous brand here in Manchester, the team knows all about this city. Speaking on the announcement, Kelly said: “Manchester is a city that thrives on energy, culture, and community – everything that PINS is about.
“This new venue will be our biggest yet, offering a bold and exciting social space that’s purpose-built for entertainment, competition, and ultimately, having a great time. We can’t wait to bring our concept to Manchester’s incredible social scene. Keep an eye out for more details coming soon.”
Julien Buronfosse, Managing Director at Karrev (the estate company who have leased the building to the business) added: “The PINS offering is diverse, dynamic and will provide tenants and the local community with an unparalleled leisure experience.
“We wanted to work with an operator that understood our vision of breathing new life into a historic building, contributing to the new era that Sunlight House is entering. The building has ambitions to be much more than Grade A office space, with a specific emphasis on community building. The addition of PINS to Sunlight House will contribute greatly to that.”
Consider us here at The Manc GroupVERY excited for this one.
As you can see, they’ve got plenty of room to work with. (Credit: Calmafftaylor via Wikimedia Commons)
The Manc -
25th January 2021 
