A neighbourhood restaurant with rave reviews has been forced to speak out and change its booking system after a huge table didn’t show up for their reservation.
Anello, a pizzeria and small plate restaurant, said that it was left with a large empty table for two hours on a busy Saturday night because a group of 10 people failed to honour their booking.
The restaurant, which comes from the original founders of Rudy’s, said they received ‘no call, no email, no notice, no chance of us filling the space’.
They’d accepted the large booking for 10 people with no deposit, which had always been the system in place.
Anello said: “We’ve always wanted to go off trust when taking bookings for tables. It’s common decency to let someone know you’re not coming – right?
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“Life is busy and plans change and I’ve never been comfortable with the idea of punishing people financially for that.”
However, losing that amount of potential revenue on a Saturday night when the hospitality is ‘in a state’ has left the business with no choice.
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They wrote: “I could bang on and on about the state of the hospitality industry, but we are where we are with that. But with that and the amount of times this has happened, we’re now going to take a booking deposit for groups of 6+.
“Sorry folks. It doesn’t sit quite right but we just don’t have a choice at the moment.”
The Anello team and family outside the restaurant. Credit: Instagram, @anellopizzeria
Anello opened in the heart of Slaithwaite, a pretty town halfway between Manchester and Leeds, back in 2022, taking over a former library.
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Not only does it have serious pizza credentials (again – Rudy’s founders Jim Morgan and Kate Wilson are at the helm), but real local produce credentials too.
A lot of the ingredients used at Anello have been grown in their very own kitchen garden, where they also host occasional open days with wood-fired butties.
And as well as Neapolitan pizza, you’ll find excellent seasonal small plates and starters, plus homemade ice cream.
Their necessary change to their reservation policy has been welcomed by customers.
One person commented: “I think that’s fair and reasonable, it’s not on to ghost a small business like that.”
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Another said: “That’s so frustrating! Deposits are a great idea – will always happily pay a deposit.”
And someone else wrote: “Sorry to hear this keeps happening. Not sure what sort of bubble of ignorance people exist in to not be considerate to providers. Hope the deposit system helps.”
adidas and JD are giving away FREE Nell’s pizza with a Manchester Marathon medal
Daisy Jackson
Manchester Marathon finishers will be able to reward themselves with free Nell’s pizza this weekend, thanks to a collaboration with adidas and JD.
The sportswear giants will be teaming up with one of the city’s top pizza spots to hand out the ultimate post-race reward at Kampus this Sunday.
It’s all to celebrate the launch of the new adidas EVO SL ATRs, a shoe that’s built with running miles in mind.
And there’ll be a chance to grab an exclusive t-shirt too, and have your official marathon finish time branded on-site.
adidas and JD are giving away FREE Nell’s pizza with a Manchester Marathon medal / Credit: Supplied
As well as a free slice of Nell’s famous New York-style pizza and a drink, Manchester Marathon finishers will be able to enter into a range of giveaways, with prizes including the EVO SL ART, adidas merch, and range of other prizes.
And you’ll be recovering with a slice in hand and a live DJ keeping the post-race energy high
All you need to do is show your Manchester Marathon medal at Nell’s at Kampus, to grab your free slice, and check out adidas and JD’s latest drop.
Friends and family are encouraged to join too – after all, all runners know a marathon isn’t possible without that support crew.
There are also a bunch of giveaways and more to look forward to / Credit: Supplied
Pizza slices will be handed out on a first-come, first-serve basis, so make sure your sprint to Nell’s is your fastest yet.
Thankfully, the adidas EVO SL’s are built for speed…
adidas x JD x Nell’s – Manchester Marathon event
Taking place on Sunday 19 April, from 12pm to 8pm
Free pizza slice and a drink when you show your Manchester Marathon medal (while stocks last)
Exclusive merch and great prize giveaways from adidas and JD
Plus photo moments, live DJs, and more
Find it at The Bungalow, Kampus, M1 3GL (next to Nell’s)
Sacha Lord set to back local hospitality again with money behind the bar of one Greater Manchester pub
Danny Jones
Local figure Sacha Lord is once again looking to help support Greater Manchester’s food and drink scene once again this spring by putting a total of £2.5k behind the bar of one lucky pub.
Well, let’s be honest, we’re about to be the real lucky ones.
It’s far from the first time that the Night Time Economy Advisor has done this, having previously put sizeable sums towards shared tabs on a few ocassions over the last few years.
Lining up his next handout for this coming early May bank holiday (perfect timing), it’s going to be a super and potentially very sloppy Sunday…
Tell me your favourite pub in Greater Manchester.
Bank Holiday Sunday 3rd May, I’ll be turning up and putting £2500 behind the bar.
Sharing the video above online earlier this week, the 54-year-old simply wrote, “Tell me your favourite pub in Greater Manchester. Bank Holiday Sunday, 3rd May, I’ll be turning up and putting £2500 behind the bar.”
The message is as straightforward as ever: “Support your local pub.”
Now obviously, the fact that people can reply with their go-to boozers and help influence the decision is one thing – something that has certainly always created an attraction each time he’s done this – but it’s also just a good way of marketing these watering holes to begin with.
Whether or not someone’s favourite public house tucked away in one of the 10 boroughs, or their bar of choice here in Manchester city centre, ends up being selected or not, it’s obviously great publicity having their names plastered on a notable social media account.
This is especially so when you see how much the post itself ends up being reshared and the overall exposure Lord ultimately lends them via creating such a big crowd discussion.
Here’s hoping we get proper beer garden weather over that long weekend.
It’s also worth noting that the further support stunts like this have helped garner support for other regional businesses – in particular, indies that are battling the cost of living crisis and so many other challenges within the sector – has proved crucial for some places to stay open to begin with.
A good example is the Thirsty Korean, who teamed up with the Altrincham-born entrepreneur to cover hundreds of bills back in 2023, and has now been able to expand into a larger venue down the road from their original Chorlton location.
The obstacles facing the hospitality industry remain varied and numerous, but gestures like this can go a long way to helping prop up those who need it.