A neighbourhood restaurant with rave reviews has been forced to speak out and change its booking system after a huge table didn’t show up for their reservation.
Anello, a pizzeria and small plate restaurant, said that it was left with a large empty table for two hours on a busy Saturday night because a group of 10 people failed to honour their booking.
The restaurant, which comes from the original founders of Rudy’s, said they received ‘no call, no email, no notice, no chance of us filling the space’.
They’d accepted the large booking for 10 people with no deposit, which had always been the system in place.
Anello said: “We’ve always wanted to go off trust when taking bookings for tables. It’s common decency to let someone know you’re not coming – right?
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“Life is busy and plans change and I’ve never been comfortable with the idea of punishing people financially for that.”
However, losing that amount of potential revenue on a Saturday night when the hospitality is ‘in a state’ has left the business with no choice.
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They wrote: “I could bang on and on about the state of the hospitality industry, but we are where we are with that. But with that and the amount of times this has happened, we’re now going to take a booking deposit for groups of 6+.
“Sorry folks. It doesn’t sit quite right but we just don’t have a choice at the moment.”
The Anello team and family outside the restaurant. Credit: Instagram, @anellopizzeria
Anello opened in the heart of Slaithwaite, a pretty town halfway between Manchester and Leeds, back in 2022, taking over a former library.
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Not only does it have serious pizza credentials (again – Rudy’s founders Jim Morgan and Kate Wilson are at the helm), but real local produce credentials too.
A lot of the ingredients used at Anello have been grown in their very own kitchen garden, where they also host occasional open days with wood-fired butties.
And as well as Neapolitan pizza, you’ll find excellent seasonal small plates and starters, plus homemade ice cream.
Their necessary change to their reservation policy has been welcomed by customers.
One person commented: “I think that’s fair and reasonable, it’s not on to ghost a small business like that.”
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Another said: “That’s so frustrating! Deposits are a great idea – will always happily pay a deposit.”
And someone else wrote: “Sorry to hear this keeps happening. Not sure what sort of bubble of ignorance people exist in to not be considerate to providers. Hope the deposit system helps.”
Manchester’s first banana pudding bar has opened in the city centre
Clementine Hall
Make sure to save room for pudding…because one of the city’s most-talked about dessert brands has found a new home.
Buttercup launched last summer, creating little pots of the hit US dessert made famous by the iconic Magnolia Bakery.
Each dessert features vanilla custard whipped with cream, soft sponge, and fresh banana, which you can then customise with rotating flavours and toppings.
And after a brief disappearance from the Manchester foodie scene, Buttercup is back with a bang with their beautiful new home on Deansgate.
Images: The Manc Group
And when we say beautiful, we really mean it.
Glossy burgundy tiles, butter yellow walls and sleek chrome furniture make up the space beneath the huge arched window, and there’s even a few seats for you to enjoy your pud and watch the world go by.
Open daily from 10am til 10pm, the menu includes three puddings on rotation ready to scoop.
Images: The Manc Group
Choose from the classic banana, indulgent tiramisu and an ever-changing seasonal special, alongside a wall of toppings for you to customise your own pud.
Each recipe has been perfected in-house and the proof really is in the banana pudding…because it tastes just as good as it looks.
Since launching, Buttercup has served around 50,000 puddings, hosted sell-out pop-ups across the city, collaborated with some huge brands, and built a loyal following around its signature build-your-own pudding bar.
Image: The Manc Group
With this new standalone space, you’ll of course be able to indulge in its signature banana pudding, as well as breakfast yoghurt bowls, coffee and matcha.
Officially opening tomorrow Saturday 26 September, the first 50 customers will get a free topping and sauce with the purchase of any pudding, plus a free lip gloss from Manchester-born beauty brand REFY.
‘Remember to support genuine independents’ – Manchester’s rotisserie chicken bistro Tartuffe announces closure
Emily Sergeant
Rotisserie chicken bistro Tartuffe has called final orders on its time at popular city centre hangout, Side Street.
Serving some of the best rotisserie chicken in Manchester – ‘sexy chicken’, if you will – Tartuffe first landed at Side Street inside the ABC Building back in the later summer of 2024, and quickly became known and loved by critics and customers alike for not just their rotisserie options, but also their stylish bar snacks and standout sides.
But despite being a roaring success these past two years, Tartuffe took to social media this week to announce the end of the ‘longest pop-up ever’, with its final service being tomorrow (25 September).
Tartuffe will be leaving Side Street this Friday / Credit: The Manc Group
Announcing its closure on Instagram, Tartuffe wrote: “That’s right, our time at Side Street has come to an end and our final service here is this Friday.
“It’s been an incredible two and a half years cooking for the wonderful people of Manchester and we’re hugely thankful to everyone who’s been to see us whilst we’ve been here.
“Another big thanks to the staff at Side Street who we’ve loved working with. We’ve made some great friends and worked with some absolutely brilliant people.