Karen’s Diner, the restaurant where staff are deliberately rude to customers, has been hit with a zero food hygiene rating from inspectors.
The popular Australian chain – which has opened UK sites in Manchester, Birmingham, and Sheffield, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve.
Image: The Manc Eats
Image: The Manc Eats
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
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Food venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
However, according to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating. The Sheffield branch currently has a two, meaning improvement is required, and the Birmingham diner has a score of one, meaning major improvement is needed.
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
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Image: The Manc Eats
Image: The Manc Eats
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Featured image – The Sheff
Eats
Zouk’s brilliant bottomless deal is back for National Curry Week
Danny Jones
One of the best-loved Indians in Manchester has relaunched its bottomless curry offering and is chucking in free rice, samosas, naans and beer to boot.
Yes, to celebrate National Curry Week in the best way possible, Zouk has brought back its endless curry, rice and naan deal to their Manc restaurant and it’s genuinely one of the best in the city.
Costing just £25 a head, you can feast until your heart’s content on the tea bar and grill’s award-winning, authentic curries, showcasing dishes from all over the Indian subcontinent.
From 12pm until midnight between Monday, 2 October and Friday, 6 October, you can choose from a bottomless helping of four different curries (two meat and one vegetarian) each day.
What exactly can you get on Zouk’s bottomless curry offer?
As mentioned, each booking also includes unlimited rice, naan and samosas to go with your curry of choice and better still, the first 120 people through the door each day will receive a free bottle of Cobra or a soft drink. Jobs a good’en.
Tables are for 90 minutes per booking, giving guests plenty of time to take on the increasingly popular bottomless curry challenge.
With an ever-rotating selection of curries inspired by various distinct regions and speciality cuisines, you’re not short on variety either. You can Zouk’s current bottomless curry menu in full down below:
Monday
Chicken Karahi – A speciality from the Northwest region of Pakistan. Tender pieces of chicken cooking in a sizzling wok over hot flames with tomatoes, crushed peppercorns, cumin, ginger and garlic.
Lamb and Potatoes – Tender chunks of lamb cooked with new potatoes, yoghurt, tomatoes and garlic.
Mutter Paneer (V) – Indian Paneer cheese with new potatoes, yoghurt, tomatoes and garlic.
Chole Masala (VG) – From Delhi to Punjab, this authentic channa masala is a tasty street food classic.
Tuesday
Chicken Jalfrezi – Chicken fillet cooked with capsicum, onions & eggs in a thick spicy sauce.
Lamb and Spinach Karahi – A speciality from the Northwest region of Pakistan. Tender pieces of lamb cooking in a sizzling wok over hot flames with spinach, tomatoes, crushed peppercorns, cumin, ginger and garlic.
Tarka Dall (V) – Channa and mung lentils cooked in a spicy sauce.
Gobi Manchurian (VG) – Spicy cauliflower pakoras sauteed in a spicy sauce with peppers and onions.
Wednesday
Chicken and spinachcurry – A beautifully flavoured dish with chicken pieces cooked in spinach, fenugreek, ginger and fresh cream.
Lamb Rogan Josh – A speciality from Jammu and Kashmir, with chillies and juicy tomatoes.
Tarka Dall (V) – Channa and mung lentils cooked in a spicy sauce.
Mili Juli Sabzi (VG) -Fresh vegetables fused together with herbs and spices.
Over the halfway hump, room for more? (Credit: The Manc Group)
Thursday
Chicken Tikka Masala – A simple classic chicken tikka masala. Chicken pieces marinated in yoghurt tossed inside a balti of garlic and ginger.
Keema and Peas – Minced lamb curry with peas in a spicy tomato masala.
Dall Makhani (V) – Black lentils in a smooth and creamy sauce.
Palak Aloo (VG) – Spinach leaf and fenugreek cooked with new potatoes and coriander.
Friday
Chicken Handi – Punjabi-style chicken curry slowly cooked over burning flames with tomatoes, onions, garlic and Zouk’s special garam masala.
Lamb Handi – Punjabi-style lamb curry slowly cooked over burning flames with tomatoes, onions, garlic and Zouk’s special garam masala.
Bengan Masala (V) – Aubergine cooked to perfection in a masala of aromatic mixed herbs.
Bindi (VG) – Traditional Punjabi dish of Okra cooked with onions, tomatoes and spices.
And now we’re stuffed…
If you’re looking for somewhere to get bottomless curry in Manchester, this is the place for you. (Credit: The Manc Group)
Zouk has become one of Manchester’s leading restaurants since it opened in 2009, even drawing in famous fans like Rihanna, Drake, Manchester United stars and, of course, many a Mancs each and every day – because there’s never a bad time for a curry.
Available all throughout National Curry Week (Monday, October 7-Friday, October 11), you can make the most of this incredible bottomless deal like we do every year and trust us, Manchester it genuinely NEVER disappoints.
You can find more information, including all terms and conditions on the website and book your visit HERE or over the phone on 0161 2331 090.
Greater Manchester’s quaint canal boat cafe with floating flat whites and unbelievable bakes
Danny Jones
There are a lot of good cafes in and around Greater Manchester but you won’t find many that serve up straight out of a canal boat.
Meet Libby and the ‘Cast No Shadow’ canal boat that is now the foremost river-based coffee and cake shop in our region, and with so many waterways around the 10 boroughs and beyond, you’ve got plenty of opportunity to meet both.
Currently moored up over on a picturesque corner of the Bridgewater Canal in Castlefield, just between the distinct white suspension bridge and The Wharf, this narrowboat cafe has only been up and running since May but has already earned queues of regulars who line up every weekend.
It also just might be one of the most wholesome things we’ve stumbled across in a long time.
Local legend Libby has had this pretty little vessel for three years and the cafe life is still pretty new to her as well, but she’s already nailed a really lovely niche.
You’ll find her serving up coffees freshly roasted right here in Manchester, snacks and soft drinks for the hotter days, as well as plenty of specials depending on the season or stuff going on around her.
Back when Sound of the City 2024 was still going on, we even saw her serving up handy little pots of mac and cheese to gig-goers on the way to Castlefield Bowl to fuel up before a long night of dancing and drinking.
Now that’s just legendary behaviour, if you ask us.
But aside from stunning pistachio lattes, colourful iced coffees and pure cosy vibes being served up right out of her small hatch, you can’t order from this canal boat cafe without grabbing one of the many delicious homemade loafs, cupcakes, cookies and more straight from fellow native The Vakery MCR.
With an ever-rotasting selection of sweat treats and regular favourites that sell-out almost immediately, almost everything baked is vegan, flawless and genuinely so good we couldn’t even tell the difference.
Complete with her little sausage-shaped companion and sea-furring captain/very laid-back guard dog Bob, and a small terminal so you can still pay buy card like any other shop, we love everything about this little slice of canal and coffee-fuelled life.
She’s previously been spotted in other spots like Altrincham, Macclesfield and various other spots around Greater Manchester and Cheshire, and may very well be moving on to the likes of Ancoats soon, but at the minute she’s found a perfect home and regular customer base in Castlefield.
To sum it all up, Libby is one of the friendlist people you’ll ever meet, the boat is a solar-powered little stunner that’s a welcome addition to the city, everything is reasonably priced and we love that she’s also helping support other local indie businesses like The Vakery.
So, if you’re in the area or are looking for the perfect stop-off on your next Sunday stroll, make sure to swing by to say hello and enjoy the cutest canal boat cafe in the country – we don’t care if there are others, this one’s ours.
The definition of service with a smile.The real star of the show (sorry, Lib x)Credit: Canal Life UK (via Instagram)/The Manc Group
Georgina Pellant -
15th March 2023 
