Karen’s Diner, the restaurant where staff are deliberately rude to customers, has been hit with a zero food hygiene rating from inspectors.
The popular Australian chain – which has opened UK sites in Manchester, Birmingham, and Sheffield, amongst others – might have built its reputation on shoddy hospitality but we’re not sure this is what they were aiming for.
Its latest diner was recently opened in Newport, South Wales, with staff welcoming a local hygiene inspector on 22 February as queues built up outside.
Following the visit, last week inspectors issued the diner with a zero rating alongside a list of ways it must improve.
Image: The Manc Eats
Image: The Manc Eats
Food standards fall into three categories: the hygienic handling of food, the cleanliness and condition of the facilities and building, and the system or checks in place to ensure that food sold or served is safe to eat.
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Food venues are then given an overall star rating of zero to five, with zero meaning urgent improvement is needed and five meaning hygiene standards fully comply with the law.
Since receiving its zero hygiene rating in Newport the diner has changed head chefs and, according to Paul Levin, who oversees Karen’s Diner’s operations in Europe, the kitchen is “now how a kitchen should be.”
However, according to the Food Standards Agency website, Newport is not the only Karen’s Diner with a poor hygiene rating. The Sheffield branch currently has a two, meaning improvement is required, and the Birmingham diner has a score of one, meaning major improvement is needed.
A Newport council spokesperson said: “A food hygiene inspection was carried out at Karen’s Diner in Friars Walk within a week of opening to the public.
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Image: The Manc Eats
Image: The Manc Eats
“Appropriate action was taken and the food hygiene rating will be published at the end of the month.”
A spokesman for Karen’s Diner in Newport said: “The visit took place five days after the official opening, whereby the restaurant had experienced delays with the gas installation.
“Karen’s Diner remains committed in ensuring the utmost care and attention is provided when it comes to food and hygiene standards, and following advice on necessary improvements by Newport City Council, has requested a revisit for the diner to be rescored to its deserved hygiene level.
“Although an initial score rating of zero has been provided, Karen’s Diner would like to reassure its customers that the rectifications by Newport City Council were acted upon immediately, and the diner continues to celebrate positive comments and reviews by their guests.”
Featured image – The Sheff
Eats
First look inside Social Osteria, Stockport’s buzzy new Italian restaurant
Lydia Mastrolonardo
That’s right Stopfordians – we’re gaining yet another brand new addition to our town’s blooming food and drink scene, as Social Osteria opens its doors at Weir Mill.
It’s safe to say we’re in good hands, with the geniuses behind The Social Trattoria, named best Trattoria at the Italian Awards UK 2025, being the ones to bring this new taste of Italy to South Manchester.
Just because we are no longer experiencing the weather to match an Italian summer, doesn’t mean we can’t continue eating like we’re there.
Social Osteria can now be found overlooking the River Mersey, as a beautiful 2,000 sq ft space within the buzzing new canalside development, fully equipped with the classic exposed red brickwork, vaulted ceilings and even the restored original kiln.
As you approach the restaurant, you are greeted by a sunken courtyard and riverside seating, making for the perfect alfresco dining spot, when the warmer weather finally rolls back around.
With the meaning of Osteria being an Italian tavern, for locals to gather and enjoy each other’s company, good wine and honest, flavourful food – the team have stayed true to the name. You can expect dim, ambient lighting, an open kitchen, fresh small plates, flavourful 48-hour pizzas, and traditional pasta.
Vibrant dishes at Social Osteria in Stockport. Credit: The Manc Group
This glamorous new restaurant is promising a spectacular menu, from cacio e pepe butter beans to guanciale topped pizzas and their very own slow-cooked beef shin and pork shoulder paccheri ragu, you know we’re in the right place.
With Italian food running in the family, the team’s cooking practices are rooted in traditional methods, passed down through the generations and then presented to us, with the freshest of ingredients.
It suits Capital&Centric, who’ve taken the same approach to Weir Mill itself – embracing the character of the historic mill whilst transforming it into a vibrant community, for generations to come.
Inside Social Osteria at Weir Mill. Credit: The Manc Group
Set below Stockport’s iconic viaduct, the £60m neighbourhood is now home to 253 apartments alongside bustling cafés, wine bars and stunning restaurants akin to Social Osteria, accompanied by plenty of outdoor seating, green spaces, and riverside viewpoints.
Where Osteria Social now calls home is part of Stockport’s £1 billion Town Centre West masterplan, adding to the town’s growing reputation as one of the best locations to live in the UK.
Social Osteria will officially open Thursday 22 October, at Weir Mill. Be sure to book your tables early as we fear this one might get a little booked up.
Traitors star and comedian Joe Lycett is putting cash behind the bar at two Manchester pubs
Daisy Jackson
Comedian Joe Lycett is putting money behind the bar at two Manchester pubs this week, as he continues to encourage people to get out and support their local boozers.
The TV favourite – who is also currently one of the stars on The Traitors – announced the news as he bid farewell to his fictional TV pub The Lycett Arms.
On the show, he said: “There are 45,000 pubs in the UK – go and give them some love.”
Joe Lycett then proceeded to list 30 brilliant pubs up and down the country, including two in Manchester, and announced that the drinks are on him this week.
He told audiences: “[This] Friday I’ll be putting a little bit of money behind the bar in all the pubs you’ve just seen. I hope you can have a drink on me.”
The pubs he picked out in Manchester are the iconic old boozer The Peveril of the Peak, and the excellent pub and comedy venue The Old Monkey.
The Peveril of the Peak on Great Bridgewater Street is a real icon in the city centre, with its green tiled exterior and its cosy interiors.
Until recently, it was run by legendary local landlady Nancy Swanick, who died in July at the age of 96.
The Peveril of the Peak pub in ManchesterInside The Pev
Commenting on Joe Lycett’s post about his pub offer, they wrote: “You are all more than welcome at The Pev. Give me a shout and I will sort you out with a pie, Joe.”
The Old Monkey, meanwhile, is famed for its comedy nights run by Trapdoor Comedy Club, and for its open mic sessions, as well as award-winning beers.
The Portland Street pub has also very kindly agreed to match Joe Lycett’s donation, which means double the budget for pints for Mancs.
Georgina Pellant -
15th March 2023 
