A popular independent brewery bar in Bolton has announced it is to stop accepting bookings due to an unprecedented number of no-shows.
Like numerous other hospitality venues across Greater Manchester that have reopened for outdoor service now that ‘Step Two’ in the government’s “irreversible” roadmap for lifting England’s current national lockdown has commenced, Blackedge Brewery Bar in the Horwich area of Bolton has been let down by several customers who have booked a table at its beer garden and then failed to turn up.
The issue of no-shows has sadly blighted the region’s hospitality businesses throughout the last year of the coronavirus (COVID-19) pandemic.
So much so that the hospitality sector was forced to launch the #NoMoreNoShows campaign last summer following the revelation that so many customers abandoning pre-booked tables was costing the sector £16 billion a year.
Taking to Twitter to confirm that no further bookings will be taken, The Brewery Bar – part of Blackedge Brewing Co – said: “With immediate effect we are no longer accepting bookings [but] all existing bookings will be honoured.
“We will now operate on a normal walk in first come first served basis.
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“This is due to the sheer number of calls and emails that we don’t have capacity to deal with, and booking no shows”.
Blackedge Brewing Co then added: “Shame on you people that book tables at any venue and then fail to show up for your booking without giving any notice.
“Small independent businesses have had a rough year and are reliant on bums on seats.
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“If you book a venue and cant make it, let them know”.
Please RT & spread the word. Shame on you people that book tables at any venue & then fail to show up for your booking without giving any notice. Small independent businesses have had a rough year & are reliant on bums on seats. If you book a venue & cant make it let them know!
— Blackedge Brewing Co Ltd (@Blackedgebeers) April 26, 2021
Managing Director Wayne Roper, 45 – who founded Blackedge Brewery 12 years ago – has since said that he does not wish to expand upon his initial Twitter statement and decision to suspend bookings at the venue due to receiving “backlash” from locals.
The #NoMoreNoShows campaign encourages all customers to contact venues if they cannot make their reservation and rebook for a different time, and one of the early backers of the campaign – Abi Dunn at Manchester-based hospitality recruitment company, Sixty Eight People – has continued to emphasise to customers that “it’s ok to cancel”.
“In no other area of business is it acceptable to renege on a contract in this way,” she stated.
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“We have to change the way people behave and the notion that no shows are acceptable.
“Greater Manchester is a metropolis of bars, dining, coffee hang outs, gastronomic delights and nights to remember.
“Please help them all stay open”.
Featured Image – Blackedge Brewing Company Ltd
Food & Drink
A huge new Irish bar has opened in Manchester city centre (yes, another one)
Daisy Jackson
There’s another new Irish pub in Manchester city centre, this time on one of our busiest nightlife strips, Peter Street.
Katie O’Brien’s has officially thrown open the doors to its enormous two-storey venue, taking over and transforming the former Peaky Blinders bar.
Inside, there are three bars pouring both Guinness AND Murphys, a huge elevated stage on its own mezzanine level, which will host live musicians seven nights a week, and walls packed with decor transporting you to the Emerald Isle.
The makeover they’ve given this massive unit really is quite something, creating all sorts of cosy corners and snug areas where you can nurse a pint of stout.
Faux fireplaces, leather booth seating, and low ceilings all set the tone for a relaxed pint in the snugs.
Or if you want something a little livelier, head to the heart of the bar, where you can dance the night away to the live entertainment above your head.
Manchester’s Katie O’Brien’s is set to be their largest Irish bar yet, with existing locations all over the UK, including in Leeds and Sheffield.
Their rapid expansion has now brought them to the heart of Manchester, where they’ll be neighbouring bustling nightlife spots like Albert’s Schloss, Manahatta, and Impossible.
Katie O’Brien’s has opened on Peter StreetIt’s taken over the old Peaky Blinders barCosy snugs in Katie O’Brien’sIt serves both Murphy’s AND Guinness
The venue has taken over what was once the Peaky Blinders bar, which shut down back in March.
The previous occupier had themed its venue and menu around the hit gangster show, with cocktails named after characters.
They wrote at the time: “It is with an extremely heavy heart that we unfortunately have to announce the closure of Peaky Blinders Manchester with immediate effect. On behalf of our entire team, we are truly thankful to every guest who has stepped through our doors since opening in 2018.
“We are devastated it has had to end this way, but grateful for the journey. Thank you so much for your continued support over the years. It’s been a blast, Manchester!”
Katie O’Brien’s is open now on Peter Street in Manchester.
One of Manchester’s most popular brunch spots is opening its second location
Daisy Jackson
A brunch spot with queues down the street, and an edible Labubu French toast on the menu, is opening a second location this summer.
Bruncho has revealed plans to expand from its home on Deansgate and take on the Northern Quarter.
The all-day brunch cafe is set to move into the huge unit left empty by the shock closure of Feel Good Club.
Bruncho is known for its brunch dishes that have a real knack for going viral on social media, including New York-style breakfast rolls in croissant bread; fresh coconut water and matcha served in the coconut; and its absolutely stacked French toasts.
It’s consistently packed out at its original location on Deansgate, and now it’s taking over a 4,378 sq ft unit in the Northern Quarter too, set to open this June.
Omer Umut Mutlu, owner of Bruncho, said: “Manchester has shown Bruncho so much love, and expanding into the Northern Quarter feels like the natural next step for us.
“Hilton House gives us the space to elevate what we do – more covers, more events, and a new home for the kind of food and atmosphere people will make the journey for.
The viral Labubu French toast at Bruncho in ManchesterA breakfast spread at Bruncho
“We’re excited to bring something fresh to the neighbourhood, with the opening scheduled for June 2026.”
Paul Shakeshaft, Head of Property Management at CERT, commented: “We’ve found the ideal tenant to join the Hilton House community. Bruncho provides a new focal point for the building and for the community.
“They’re a fantastic operator with big plans that bring the right fit and the right atmosphere to the building and neighbourhood.
“Signing Bruncho brings Hilton House back to full occupation, including a full refit in just seven months, underpinning our neighbourhood vision for our commercial properties, and their continued success and appeal far beyond their completion.”
Bruncho will open their second Manchester cafe in the Northern Quarter this June.
Emily Sergeant -
28th April 2021 
