An allergy sufferer from Manchester was left to eat a Sainsbury’s meal deal whilst out to dinner with friends, after being refused service by a local restaurant on account of her food allergies.
Despite having already signed an allergy waiver at the eatery and travelling home to get her EpiPen, at a personal cost of £16 in taxis, Megan Seymour, 22, was ultimately left to fend for herself during a recent visit to glitzy Salford sushi restaurant Firefly.
The vegan communications advisor from Manchester is used to being asked by staff about her allergies when dining out but said on this occasion she was made to feel like she had ‘a contagious disease’ after the trip to the glamorous sushi joint, reports Lydia Patrick.
“For someone who has dealt with serious issues with eating this entire experience was rather traumatic. I was made to feel as though I couldn’t eat and was unwanted as a customer”, she told The Manc.
All began well, with the group ordering cocktails and admiring their surroundings before being asked by their server if anyone had any food allergies – a textbook procedure.
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Megan explained that she was seriously allergic to both nuts and fish, and, as part of FIrefly’s procedure, she was then asked by their server if she had her EpiPen. She did not.
“I had left it in another bag at home which was admittedly a silly mistake and agreed I would go and pick it up,” she said.
Whilst she left to make the 30-minute round trip home to collect it, the rest of her group were told they could order while they waited – only to be informed shortly after by another team member that they would have to wait until Megan had shown her EpiPen.
£16 in Ubers later Megan returned, armed with her EpiPen, and signed a waiver stating that even though Firefly had done everything they could, there remained a risk of cross-contamination and trace ingredients.
In the case that Megan did have an allergic reaction, the restaurant would not be liable.
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Megan and her friend Mitchell, pictured during their visit to Firefly restaurant. / Image: Lydia Patrick
With the whole group hungry and eager to eat at this point, orders were placed – with Megan opting for three vegan dishes from a special allergen menu in order to be extra careful.
Twenty minutes later, the group was approached by another member of staff and informed that Megan would not be served after all.
Firefly’s staff said this was due to the fact that the food had been in contact with seaweed, and she was told: “seaweed may contain fish.”
Megan felt confident that she would be fine, having eaten seaweed many times before whilst traveling around Asia, but the restaurant would not concede.
By way of apology, the staff offered her a complimentary cocktail, which she accepted, but after watching her friends enjoy their food whilst eating a Sainsbury’s meal deal herself she ultimately left feeling disappointed.
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This sour taste was not helped by the addition of a service charge on the bill, which the group of diners contested and was ultimately removed by staff.
The bill from Megan’s visit to Firefly included a service charge. / Image: Lydia Patrick
Megan said: “I was made to feel as though I was an issue, that my allergies made me a nuisance and an inconvenience to them.
“I genuinely was made to feel like I had a contagious disease and was looked down upon.”
What’s more, it does not seem that the incident at Firefly was a one-off as a number of customers have reported similar experiences.
A week after Megan’s ordeal Kay, a dental nurse from Manchester, reported having a similar experience.
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Whilst dining out with friends for a birthday celebration, the dental nurse – also a vegan – informed their server when asked that she had a mild allergy to prawns which causes her tongue to swell slightly.
She had already taken antihistamines as a precautionary measure and explained, after being asked to show her EpiPen, that her allergy is not severe enough to warrant one.
She also offered to sign a waiver taking full responsibility if she were to have a reaction after dining from the restaurant’s plant-based menu, but says this was refused by staff.
The dental nurse said: “I’ve never in all my life been treated like that. I just wanted to cry, I couldn’t sit there and watch all my friends eat. It made me feel so small.
“They even locked the door near where we were sat as if we were going to run off without paying the bill.”
Kay was given three complimentary cocktails by way of apology and managed to sneak some vegan food from her friend’s plate, but ultimately left hungry and upset by the experience.
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Reviews on the restaurant’s TripAdvisor page also point to this being a recurring issue.
Image: TripAdvisor
In a recent review, entitled ‘Horrific with Allergies’, customer Megan N writes: “Never felt so uncomfortable in a restaurant ever. They have no care for the customers, they only want to cover their own backs if something did happen.
“The processes they were following made me think that someone had died from an allergic reaction here and they couldn’t face this happening to them again.”
Firefly restaurant owner Christian Coates said in a comment: “At Firefly we care about our guests’ safety and experience whilst dining in the restaurant. As part of our procedure for any visitors with allergies we would only ever serve food if we thought it was safe to do so.
“Every allergy is different, the circumstances and risk levels are different, but we have to follow a process, so we take any allergy incredibly seriously.
“If this has been received or interpreted as a negative experience then it’s only in place to protect the well-being and safety of the customer.”
Feature image – Firefly
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NYC Mayor Zohran Mamdani gives thoughts on Andy Burnham running for Prime Minister
Emily Sergeant
Mayor of New York City, Zohran Mamdani, has given his thoughts on Andy Burnham’s intention to run for Prime Minister.
In case you missed it, after it was announced last Friday that Andy Burnham had clinched the victory in the crucial Makerfield by-election, winning 24,927 votes (54.8% vote share) and a majority of 9,231, he then went onto announcing his intentions to run for Labour Party leader, and therefore Prime Minister, after Keir Starmer confirmed he would be stepping down.
Greater Manchester‘s next Mayoral Election has also been announced, given that Burnham is now not eligible to stay in the role – with the date set for Thursday 30 July and candidates frequently being announced.
Talk of Burnham’s chances of running the country have been around for months now, but have ramped up considerably over the past week of course in the wake of his by-election win.
It’s fair to say that for much of Andy Burnham’s time as Mayor of Greater Manchester, especially in the wake of the COVID-19 pandemic, he was up there as one the most famous Mayors in the world… but over the past year, he’s arguably had to hand that unofficial title over to Zohran Mamdani, the current Mayor of New York City.
Mamdani is considered to be a democratic socialist, and campaigned for things like progressive, affordability-focused platform, supporting fare-free city buses, universal child care, city-owned grocery stores, a rent freeze on rent-stabilised units, additional affordable housing units, and a $30 minimum wage by 2030.
He has also expressed support for LGBTQ+ rights, comprehensive public safety reform, and tax increases on corporations and those earning above $1 million annually.
Mamdani was elected Mayor of New York City last October, and was officially sworn in on New Year’s Day at the start of this year.
Since then, he has successfully – very successfully, in fact – made a name for himself around the world, and has even managed to deliver on a good chunk of what he set out to do in his campaign, seeing many calls for him to become President one day.
Oh, and he’s also a massive (and very knowledgeable) football fan – an Arsensal fan, to be precise, but football in general really.
Appearing on BBC’s Football Daily podcast this week to talk about his love of the sport as the US currently hosts the 2026 FIFA World Cup, Mamdani was also asked to give his thoughts on Andy Burnham and his upcoming run to be Prime Minister.
“I don’t think anything comes with ease at that kind of a level,” Mamdani started out in response to host Mark Chapman’s question.
“I do think they are very important skills because many people have lost faith in Government, the place they earn that faith back, they decide to trust again, is at the most local level. That’s where they see what it’s like to have a Government that delivers for them.
“And if you’re able to respond to people, whether it’s in Greater Manchester or New York City, it is at the heart of what people are looking for for any kind of politics.
Mamdani then closed out his thoughts by questioning: “I don’t think he’s an Arsenal supporter though?” and when the hosts clarified that Burnham is an Everton fan, Mamdani responded: “Well at least you can respect that someone has suffered.”
He concluded: “No but like, I like it when I meet someone who’s a fan of a team that hasn’t just won and won and won.”
Featured Image – Wikimedia Commons
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Trendy Ancoats wine bar Blossom Street Social to close after six years
Emily Sergeant
Trendy neighbourhood wine bar Blossom Street Social has announced its closure after nearly seven years serving the Ancoats community.
Blossom Street Social first opened its doors back in 2019, just months before the country – and the res of the world – was plunged into the COVID-19 lockdowns, but despite all the challenges during the early days, this wine bar went on to become a true staple of Ancoats life – hosting events, exhibitions, wine tastings, and everything in between.
But now, the owners have had to make the heartbreaking decision to close, saying they’ve ‘danced our last dance, played our last record, and poured our last glass of wine in Ancoats.’
Announcing the news in a statement to social media this week, Blossom Street Social said: “Blossom Street Social closes its doors after six and a half years at the heart of the Ancoats community.
Blossom Street Social has announced its closure after six years / Credit: The Manc Group
“When we opened in 2019, just months before the world changed forever, we couldn’t possibly have imagined the journey ahead. Through lockdowns, uncertainty and everything that followed, we somehow managed to build something that became far more than a wine bar.
“Wine was always at the heart of what we did, but so were the conversations, the music, the art and the community that grew around it.
“We’ve hosted tastings, exhibitions, launches, celebrations, social sessions and countless memorable nights. We’ve introduced people to wines they’d never tried before, watched friendships form and shared in some truly special moments.
“We’ve watched first dates become engagements, engagements become marriages, and couples return with babies in tow. We’ve celebrated birthdays, anniversaries, new homes and countless milestones alongside you. We’ve shared conversations, laughter, music and moments that mattered from our little corner of Ancoats. We will never forget them.”
The team then went on to thank ‘every customer, artist, DJ, supplier, collaborator and friend’ who became part of their story.
The owners also gave a special thank you to the staff members who stayed ‘to the very end’ and ‘showed up when it was hard’, admitting that they couldn’t have done it without them all.
Georgina Pellant -
14th March 2022 
