An allergy sufferer from Manchester was left to eat a Sainsbury’s meal deal whilst out to dinner with friends, after being refused service by a local restaurant on account of her food allergies.
Despite having already signed an allergy waiver at the eatery and travelling home to get her EpiPen, at a personal cost of £16 in taxis, Megan Seymour, 22, was ultimately left to fend for herself during a recent visit to glitzy Salford sushi restaurant Firefly.
The vegan communications advisor from Manchester is used to being asked by staff about her allergies when dining out but said on this occasion she was made to feel like she had ‘a contagious disease’ after the trip to the glamorous sushi joint, reports Lydia Patrick.
“For someone who has dealt with serious issues with eating this entire experience was rather traumatic. I was made to feel as though I couldn’t eat and was unwanted as a customer”, she told The Manc.
All began well, with the group ordering cocktails and admiring their surroundings before being asked by their server if anyone had any food allergies – a textbook procedure.
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Megan explained that she was seriously allergic to both nuts and fish, and, as part of FIrefly’s procedure, she was then asked by their server if she had her EpiPen. She did not.
“I had left it in another bag at home which was admittedly a silly mistake and agreed I would go and pick it up,” she said.
Whilst she left to make the 30-minute round trip home to collect it, the rest of her group were told they could order while they waited – only to be informed shortly after by another team member that they would have to wait until Megan had shown her EpiPen.
£16 in Ubers later Megan returned, armed with her EpiPen, and signed a waiver stating that even though Firefly had done everything they could, there remained a risk of cross-contamination and trace ingredients.
In the case that Megan did have an allergic reaction, the restaurant would not be liable.
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Megan and her friend Mitchell, pictured during their visit to Firefly restaurant. / Image: Lydia Patrick
With the whole group hungry and eager to eat at this point, orders were placed – with Megan opting for three vegan dishes from a special allergen menu in order to be extra careful.
Twenty minutes later, the group was approached by another member of staff and informed that Megan would not be served after all.
Firefly’s staff said this was due to the fact that the food had been in contact with seaweed, and she was told: “seaweed may contain fish.”
Megan felt confident that she would be fine, having eaten seaweed many times before whilst traveling around Asia, but the restaurant would not concede.
By way of apology, the staff offered her a complimentary cocktail, which she accepted, but after watching her friends enjoy their food whilst eating a Sainsbury’s meal deal herself she ultimately left feeling disappointed.
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This sour taste was not helped by the addition of a service charge on the bill, which the group of diners contested and was ultimately removed by staff.
The bill from Megan’s visit to Firefly included a service charge. / Image: Lydia Patrick
Megan said: “I was made to feel as though I was an issue, that my allergies made me a nuisance and an inconvenience to them.
“I genuinely was made to feel like I had a contagious disease and was looked down upon.”
What’s more, it does not seem that the incident at Firefly was a one-off as a number of customers have reported similar experiences.
A week after Megan’s ordeal Kay, a dental nurse from Manchester, reported having a similar experience.
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Whilst dining out with friends for a birthday celebration, the dental nurse – also a vegan – informed their server when asked that she had a mild allergy to prawns which causes her tongue to swell slightly.
She had already taken antihistamines as a precautionary measure and explained, after being asked to show her EpiPen, that her allergy is not severe enough to warrant one.
She also offered to sign a waiver taking full responsibility if she were to have a reaction after dining from the restaurant’s plant-based menu, but says this was refused by staff.
The dental nurse said: “I’ve never in all my life been treated like that. I just wanted to cry, I couldn’t sit there and watch all my friends eat. It made me feel so small.
“They even locked the door near where we were sat as if we were going to run off without paying the bill.”
Kay was given three complimentary cocktails by way of apology and managed to sneak some vegan food from her friend’s plate, but ultimately left hungry and upset by the experience.
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Reviews on the restaurant’s TripAdvisor page also point to this being a recurring issue.
Image: TripAdvisor
In a recent review, entitled ‘Horrific with Allergies’, customer Megan N writes: “Never felt so uncomfortable in a restaurant ever. They have no care for the customers, they only want to cover their own backs if something did happen.
“The processes they were following made me think that someone had died from an allergic reaction here and they couldn’t face this happening to them again.”
Firefly restaurant owner Christian Coates said in a comment: “At Firefly we care about our guests’ safety and experience whilst dining in the restaurant. As part of our procedure for any visitors with allergies we would only ever serve food if we thought it was safe to do so.
“Every allergy is different, the circumstances and risk levels are different, but we have to follow a process, so we take any allergy incredibly seriously.
“If this has been received or interpreted as a negative experience then it’s only in place to protect the well-being and safety of the customer.”
Feature image – Firefly
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Stockport band Blossoms set for BIG return to Leeds Festival this year
Thomas Melia
Blossoms have just announced their big return to Leeds Festival, as the four-day music event continues to impress with its stacked lineup.
They might have a ‘Joke About Divorce’ from time to time, but when it comes to entertaining a Leeds Festival crowd, Blossoms take it very seriously, having played at Bramham Park three times in the past decade already.
The Stockport band have captivated audiences since the rise of standout track ‘Charlemagne’ and more recently with the addition of their fifth studio album, Gary, named after an eight-foot fiberglass gorilla.
Known for always putting on a stellar performance, Tom, Joe, Charlie, Myles, and Josh are bringing a brand-new set to Leeds when they visit this August bank holiday weekend.
As well as releasing new music, Blossoms are making a big return to Leeds Festival 2026 / Credit: Publicity Picture (Supplied)
Currently, Leeds Festival 2026 has seven headline acts spanning all genres from Dance and EDM to Pop and Rap with the likes of Charli XCX, Raye, Dave and more topping the bill.
The Stockport five-piece are featured alongside three other insane artists as ‘Special Guests’, appearing next to Skepta, Sombr and Role Model.
Also listed on the lineup are rising stars like R&B vocal powerhouse Skye Newman, pop princess Jade, Merseyside indie rockers The K’s and Wigan-formed The Lilacs with more to be announced.
Although nothing is confirmed yet, this upcoming Leeds Festival set from Blossoms will contain high energy and obviously all their biggest and best bangers from across their four chart topping albums as well as new music.
Whether you’re there for ‘Your Girlfriend’ or ‘What Can I Say After I’m Sorry’, one thing’s for sure, you’re guaranteed to have an absolutely spectacular night.
Blossoms are making their big return to Leeds Festival 2026 which is taking place from 27 to 30 August at Bramham Park with tickets live HERE.
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Stage and Radio issue defiant statement in response to concerning development plans
Danny Jones
Manchester centre bar, music venue, and nightlife institution, Stage and Radio, has shared an impassioned and defiant statement in the face of proposed plans to be built next to the venue.
And when we say next to, we mean next door – and by that we mean practically on their doorstep, not to mention that of other local businesses.
Situated within one of the city’s most important creative and cultural hubs, in the form of the Northern Quarter, the gig space, club and popular meeting place finds itself under serious threat.
Speaking in the accompanying caption, they said: “Comment below and we’ll DM you a link to take action (It’s also in our bio!).”
They go on to say, “We’re urgently asking for the public to support Stage & Radio by voicing concerns by 10th June 2026 about a future development going up within a few meters of the venue.”
Unsurprisingly, the post has been met with an outpouring of not only shared rage, frustration and confusion, but more importantly, they’ve received a huge amount of support in the comments, too.
Fellow Manc favourite nighttime venue, Hidden, added, “Sit tight @stageandradiomcr you’re not going anywhere; meanwhile, several people across multiple sites have simply written, ‘Stage and Radio 4 Life.”
New developments and residential ventures continue to pop up all over the city and surrounding regions, as they always will, and Manchester City Council has stressed that this latest development – an eight-storey residential block by This City – will not be under threat.
Leader of the Council Bev Craig said: “Music and arts venues like Stage and Radio are the soul of our Northern Quarter. Music is woven into the very fabric of Manchester, it’s part of what makes our city so great. It is not under threat on my watch.
“Across the country we are seeing too many venues close down, in Manchester we want to protect and nurture them. That’s why we have worked in partnership with the Music Venues Trust in recent months to provide almost £250,000 in grant funding to support small venues and operators in an increasingly difficult economic climate.
“This is a vital lifeline for many smaller grassroots businesses, and we know that without them there won’t be the next big star.
“Cities are always changing, especially when new affordable homes are being built, but let me be unequivocal – Stage and Radio is not under threat. They were here first, and our Agent of Change principle defends that.
“Any new development nearby will have the top level of sound proofing and the onus is on the council as the builder not the music venue. We are also working with the venue to consider what investment our This City housing company can make to the venue building to limit sound escaping.
“I’ve offered to meet with the venue operators personally to give my commitment that venues like theirs help create the artists of the future and make our music scene what it is today.”
As for Stage and Radio, we’ve had the pleasure of spending a fair few late nights there (not to mention well into the early hours of the next morning) over the years.
Releasing a direct statement to The Manc and Audio North, they told us: “We are deeply concerned about whether residential flats positioned directly beside an established grassroots music venue can realistically provide appropriate residential amenity and conditions suitable for long-term human habitation, while also protecting an existing venue from future conflict.”
S&R also noted these circumstances are not entirely unlike those that have jeopardised the future of fellow NQ neighbours and live music venue, Night and Day Cafe, in recent times.
The countdown is now ticking away for Stage and Radio – quite literally, as you can see by the banner now showing on the homepage of their website.
If you want to help save not just this venue but the culture, community and artistic scene it stands for, you can sign the protest petition and get involved in the fight right HERE.
Georgina Pellant -
14th March 2022 
