Avanti West Coast has been ordered to release train tickets for its services further in advance, or face “formal measures” otherwise.
After customers have been claiming that the rail firm’s decision to only release tickets just a few days ahead of travel dates mean they are often being denied cheaper rates, Avanti West Coast has been told by rail regulator the Office of Rail and Road (ORR) to submit an improved recovery plan for producing timetables and releasing tickets by 2 February, or face “formal measures” if it fails to.
Since taking over from Virgin Trains back in December 2019, Avanti now runs the West Coast Mainline between London Euston and Glasgow Central, and also serves the Midlands, North West of England, and North Wales.
The rail firm is responsible for operating the route from Manchester Piccadilly to London Euston.
Most rail operators have a 12-week booking window for tickets, but so far this month, passengers looking to book tickets for weekend travel on Avanti West Coast Services have only been able to buy them just a few days in advance, while weekday tickets have also been released far later than what should be expected.
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Avanti West Coast told to release train tickets earlier or face ‘formal measures’ / Credit: TPE
Avanti has blamed the delay in tickets becoming available on it having to produce bespoke timetables in partnership with Network Rail during engineering work that are currently going on, and says tickets can only be put on sale once timetables are confirmed.
But the ORR says the rail operator is still “falling short”, and that passengers are “rightly frustrated” at the deteriorating services.
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“By 2 February, we expect Avanti to identify what has gone wrong and set out how it intends to get back to releasing timetables in normal industry timescales so that passengers can plan and book journeys with greater confidence,” said Stephanie Tobyn, Strategy, Policy, and Reform Director of the ORR.
“Failure to produce an acceptable plan or to deliver improvements may lead to more formal measures.”
The ORR says the rail operator is still “falling short” of what is expected / Credit: Avanti West Coast
Addressing the order to improve services, a spokesperson for Avanti West Coast said: “Unfortunately, some tickets for Saturdays and Sundays have only been available at short notice due to having to write unprecedented numbers of bespoke timetables to accommodate industrial action and engineering work which has stretched industry train planning resources.
“We know this causes huge uncertainty and inconvenience for passengers, and we’re sorry for that.
“Weekend tickets are now on sale up to mid-February, and by mid-March we’ll be selling weekend tickets six weeks out.”
Featured Image – Avanti West Coast
News
Wigan Warriors make history after yet another Super League Grand Final victory
Danny Jones
Wigan Warriors have made Super League history after winning yet another Grand Final following what can only be dubbed a spellbinding season.
Beating Hull Kingston Rovers 9-2 in what was their 13th Grand Final, not only have they now lifted the trophy for the seventh time but they have also become the first team in the Super League era to win the hallowed quadruple.
To make things even more special, the landmark evening in Manchester saw them match the same achievement of winning all four major pieces of silverware 30 years on from their famous Wigan predecessors in 1994, and are one of just a handful of teams to ever do so.
Matt Peet’s side signed off on an incredible year after winning not only the Challenge Cup and World Cup Challenge but by lifting the League Leaders’ Shield and retaining their Grand Final.
Star-man Bevan French put them ahead in the game before Harry Smith gave them breathing room before half-time and despite Hull KR answering back with a penalty in their first-ever visit to the final, Adam Keighran’s kick helped make sure the Warriors made it over the line.
That’s a couple of Challenge Cups, two lots of League Leaders’ Shields, a World Cup Challenge and a pair of successive Super League Grand Final wins in just 99 games over eight months as head coach for Peet too. Generational.
While the likes of Bradford and St Helens have won all four prizes up for grabs over the course of two seasons, a record like this is simply sensational and well and truly puts them up there as one of if not the greatest rugby league side ever – as if they weren’t in the conversation already.
You can see how much it meant when they lifted the trophy:
Things look to be only getting better for the Cherry and Whites under the Wigan local and they seem to be more fitting of their Warriors title under his watch than arguably ever.
Speaking to Sky Sports after the game, winner of the inaugural Rob Burrow Player of the Match award French said: “It’s been an emotional week. We knew history was on the line, with the chance to be the first to win all four in a calendar year.
“This one just meant more. The club went above and beyond to surprise me by flying my brother and uncle over, so this is special. I might not ever get to feel like this again. I’ve got to take it all in.”
Winning the quadruple in the modern era doesn’t just beckon Wigan Warriors into the history books, it could signal the start of a new period of dominance as was seen in the 1980s and 90s. Are the Saints about to make way for a new Northern super-power?
You can watch the highlights from the 2024 Betfred Super League Grand Final and see how Wigan completed the quadruple down below.
Wigan Warriors are now third in the table of all-time Super League Grand Final winners too.
— Barefoot Spooky Bartender 👣💀🍹 (@barefoottiki) October 10, 2024
“Be assured there won’t be 14408mph winds, hurricane force winds or overnight temperatures of 404°C.
“It is being looked at and hopefully sorted asap.”
BBC Weather shared: “You may have noticed some data issues on our app and website. We are working hard to fix it quickly. Sorry – please bear with us.
“In the meantime here are Thursday’s weather headlines: -Colder, clearer air moving in -Rain and drizzle in south -Blustery showers near east coast”
And national treasure Carol Kirkwood said live on air: “We are having a technical glitch at the moment. It’s showing wind speeds far too fast, in fact, hurricane strength and that is not the case at all.
“Please don’t be alarmed. We are aware of it and on it.”
At the time of writing, the BBC Weather forecast service is still predicting hurricane force winds for the UK. Eek.
BBC issues statement after UK forecast shows ‘hurricane force winds’ up to 14,000mph
Emily Sergeant -
25th January 2023 
