Avanti West Coast has been ordered to release train tickets for its services further in advance, or face “formal measures” otherwise.
After customers have been claiming that the rail firm’s decision to only release tickets just a few days ahead of travel dates mean they are often being denied cheaper rates, Avanti West Coast has been told by rail regulator the Office of Rail and Road (ORR) to submit an improved recovery plan for producing timetables and releasing tickets by 2 February, or face “formal measures” if it fails to.
Since taking over from Virgin Trains back in December 2019, Avanti now runs the West Coast Mainline between London Euston and Glasgow Central, and also serves the Midlands, North West of England, and North Wales.
The rail firm is responsible for operating the route from Manchester Piccadilly to London Euston.
Most rail operators have a 12-week booking window for tickets, but so far this month, passengers looking to book tickets for weekend travel on Avanti West Coast Services have only been able to buy them just a few days in advance, while weekday tickets have also been released far later than what should be expected.
Avanti West Coast told to release train tickets earlier or face ‘formal measures’ / Credit: TPE
Avanti has blamed the delay in tickets becoming available on it having to produce bespoke timetables in partnership with Network Rail during engineering work that are currently going on, and says tickets can only be put on sale once timetables are confirmed.
But the ORR says the rail operator is still “falling short”, and that passengers are “rightly frustrated” at the deteriorating services.
“By 2 February, we expect Avanti to identify what has gone wrong and set out how it intends to get back to releasing timetables in normal industry timescales so that passengers can plan and book journeys with greater confidence,” said Stephanie Tobyn, Strategy, Policy, and Reform Director of the ORR.
“Failure to produce an acceptable plan or to deliver improvements may lead to more formal measures.”
The ORR says the rail operator is still “falling short” of what is expected / Credit: Avanti West Coast
Addressing the order to improve services, a spokesperson for Avanti West Coast said: “Unfortunately, some tickets for Saturdays and Sundays have only been available at short notice due to having to write unprecedented numbers of bespoke timetables to accommodate industrial action and engineering work which has stretched industry train planning resources.
“We know this causes huge uncertainty and inconvenience for passengers, and we’re sorry for that.
“Weekend tickets are now on sale up to mid-February, and by mid-March we’ll be selling weekend tickets six weeks out.”
Featured Image – Avanti West Coast
News
Bob Vylan dropped from Manchester music festival following Glastonbury controversy
Danny Jones
English punk rap duo Bob Vylan have been dropped from an upcoming music festival in Manchester following the recent controversy surrounding their set at Glastonbury 2025.
The media storm surrounding their much-talked-about and heavily televised Glasto appearance has seen them reportedly dropped by their agency and their US Visas cancelled, along with multiple concerts – one of those being right here in Greater Manchester.
Bob Vylan were scheduled to play RADAR Fest at Victoria Warehouse in Stretford this weekend, but now the organisers have informed gig-goers that the artists will not be performing in their planned slot on Saturday.
The alternative music event did provide any additional details, posting nothing but this image:
For anyone unaware, Vylan were heavily criticised for the pro-Palestine chants, which Glastonbury itself has deemed as having “crossed a line”, labelling the chants against the Israel Defence Forces (IDF) as antisemitic.
Prime Minister Sir Keir Starmer has also commented on the situation.
In addition to RADAR, Vylan were also due to appear at Kave Fest in France the following Sunday, 6 July, but the music event has also decided not to host them.
The BBC also opted not to broadcast Northern Irish band Kneecap as part of their coverage this year, as the Belfast rap trio have also been outspoken on the issue, among many other musicians of late.
Responding to the decision on social media not long after the news broke, the act simply shared the post on their Instagram story along with the caption: “Silence is not an option. We will be fine, the people of Palestine are hurting. Manchester, we will be back.”
Trafford Centre launches school uniform drive to help disadvantaged Manchester families
Emily Sergeant
A school uniform drive has been launched at the Trafford Centre to support local families ahead of the new school year.
With schools across Greater Manchester soon set to be out for the summer holidays, many parents, guardians, and carers in the region may be looking ahead to the new school year in September, concerned about how they may be able to provide their children with the necessary uniform items needed.
According to a 2020 survey by The Children’s Society, 23% of parents reported that the cost of school uniforms led to their children wearing ‘ill-fitting, unclean, or incorrect’ items.
It’s these statistic that highlight the ongoing pressure faced by families.
This is why the Trafford Centre has partnered with both Manchester South Central Foodbank and local charity, Bridging the Gap, to launch a school uniform donation drive aimed at supporting more than 700 children across Manchester this summer.
The Trafford Centre launches a school uniform drive to help disadvantaged Manchester families / Credit: Trafford Centre
From now up until the 15 August, anyone heading to the region’s largest shopping centre is encouraged to donate new or pre-loved school uniforms.
“The cost of living crisis has deeply impacted our community, with more and more families unable to afford the essentials,” commented Emily Jeremy, who is the Assistant Project Manager at Manchester South Central Foodbank.
“As an anti-poverty charity, we recognised the need for school uniform support years ago. Though costs vary between schools, a full set of branded secondary school uniform can total around £150, which is a significant burden for many households.”
All items can be donated at the shopping centre’s Guest Services point / Credit: Darren Robinson Photography | Trafford Centre (Supplied)
Simon Layton, Centre Director at the Trafford Centre, added: “We’re proud to be working alongside Bridging the Gap and Manchester South Central Foodbank to support local families during these challenging times.
“School uniforms shouldn’t be a barrier to education, and we hope this initiative will ease some of the pressure many parents face as the new school year approaches.”
The school uniform donation drive is running up until 15 August.
All items can be taken to the Trafford Centre’s Guest Services Lounge, which is located on Lower Regent Crescent next to M&S, and they must be clean and free from stains or damage.
Emily Sergeant -
25th January 2023 
