Greater Manchester Police’s (GMP) response times are among the “fastest” in the country, it has been revealed.
Response officers are form a crucial part of the region’s police service, with more 1,600 of them currently working hard, 24 hours a day, seven days a week, to serve different areas across Greater Manchester.
These officers respond to everything from burglaries and robberies, to fights, road traffic collisions, and more throughout the region.
They will often be the first to attend any form of incident, and once arriving on these scene, will be quick to assess the immediate threat and harm, initiate an investigation, and provide a reassuring visible police presence for the public.
GMP’s response times have been revealed as among the ‘fastest’ in the country / Credit: GMP
GMP‘s ‘Force Control Room’ receives almost 600,000 999 calls a year, which is around 1,600 a day.
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And now, it has been revealed this week that the force’s response times to those 999 calls, as well as officers’ arrival on the scenes, are among the fastest of any police service in the whole country.
Within the past year alone, GMP was found to have responded to 135,726 Grade 1 incidents – which are calls that need an immediate response – or 370 a day, across the borough, in around 9 minutes 34 seconds on average, which is well inside the expected national average of 15 minutes.
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Those almost 600,000 emergency calls were also found to have been answered, on average, in around four seconds.
#ResponsePolicingWeek | 🚔 Our response officers are the first on the scene and need to be ready for anything.
Today, we would like to shine a light on how their quick actions help save lives.
— Greater Manchester Police (@gmpolice) June 25, 2024
GMP’s Assistant Chief Constable, Matt Boyle, called Response Policing the “bedrock” of every police force across the country.
Speaking on GMP’s recent achievements in response times, and praising officers for all their hard work and dedication, ACC Boyle said: “Our response officers and staff play a vital role in keeping the public of Greater Manchester safe every day of the year around the clock.
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“Almost every police officer starts on response, and there is no doubt it’s one of the toughest but also most rewarding roles in policing.
The region’s police service receives almost 600,000 emergency 999 calls a year / Credit: GMP
“When the public call us, often in one of the worst moments of their lives, they rightly expect us to pick up the phone, arrive quickly, act professionally and protect them, and we have made significant improvements in doing this over the last few years, particularly in areas such as burglary, where we now attend every burglary report that comes into us, and domestic abuse, where we are arresting more people than ever.”
ACC Boyle also assured the public that GMP is investing time, money, and recourses into making sure Response Officers receive the most up-to-date training.
“They will usually be the first officers on the scene of an ongoing incident and will often be the first person the public sees, ACC Boyle continued, “So it’s vital they are trained to the highest standards and have the latest kit and equipment.”
Featured Image – GMP
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Manchester United reinstate season ticket of fan with dementia after fury over cancellation
Danny Jones
Manchester United have quickly reinstated the season ticket of a lifelong fan suffering from dementia after it was cancelled following confusion over his attendance.
The Premier League was met with huge backlash this week after a fan account on social media posted a message from a fellow supporter explaining how their grandfather had been stripped of his season ticket for supposedly failing to attend the last five games – only that wasn’t the case at all.
As detailed in the lengthy text shared countless times on X, the elderly fan who not only struggles with the neurological condition but also doesn’t own a mobile phone, has been using a paper ticket with a QR code printed on it ever since the majority of stadiums transitioned to largely digital ticketing systems.
Not only were many quick to point out that e-ticketing can be excluding for fans of a certain age and/or accessibility needs but the result in this instance could have been avoided had they taken into account an issue no doubt many other supporters face week in and week out.
@MUSTChair@MU_ST can you guys investigate this? I am not surprised but this is disgusting behaviour. Granted it's no doubt an automated IT system but the club need to make arrangements for the older/non IT fan
As the message goes on to explain, the QR code itself “hasn’t worked all season” and the stewards have simply been making an exception and letting him in on good faith and discretion, along with the presumption that there may have just been an error during the printing of the ticket.
However, since had and could not be scanned on each of these occasions, there was no real record of his entry on their database whatsoever, meaning that he unknowingly hit the limit of games supporters are allowed to miss before a season ticket can be removed.
As a result, not only was his season ticket of more than 45 years cancelled but his seat was immediately relisted for the ballot and quickly sold to someone else ahead of the Brighton game on Sunday, 21 January – at a now inflated price, no less.
Understandably, United supporters and various other clubs were left shocked by the error of the club, damning the decision as “shameful” and disgusting”, with many claiming that they are once again turning their back on so-called ‘legacy fans’.
One person replied: “Man United failing in their duties under the Disability Discrimination Act / Equality Act 2010, with regard to reasonable adjustments, and the club is now vulnerable to legal action […] Scandalous that clubs cannot just do the right thing anymore and only see fans as cash cows to exploit and (effectively) abuse as they see fit.”
What’s even more alarming is the worry that this has already or will happen again to other fans in similar situations, as a fellow Red responding to a response from the club reinforced the same concerns, claiming that they were unwilling to make reasonable adjustments for a family member with Alzheimer’s.
I'm the same. My mum has alzheimer's and I can't always go, especially to night matches but it maybe short notice so can't sell ticket. I asked if this could be taken into consideration at the end of the season and they said no. If you miss games then sell your ticket.
Thankfully, as per multiple outlets, the club has now at the very least rectified this particular mistake and although the club’s Director of Supporter Services had been “unhelpful” up until that point, the right steps have finally been taken.
On the other hand, as the original poster wrote following the update, “Good to hear this has now been resolved, but it should never have happened in the first place.”
Moreover, it’s clear that better measures and safeguarding practices need to be put into place when it comes to contingencies like this because although the Premier League has stated a full switch to digital e-tickets must be complete by the end of 2027 at the latest, there will always need to be exceptions.
As for ticket prices themselves, another banner up at Old Trafford after the club adjusted ticket prices and removed concessions across all categories for the remainder of the season – it read: £66 of your debt, not ours”. It’s not the first time fans have already protested since Sir Jim Ratcliffe’s tenure began.
“£66 you’re taking the p*ss” sing those protesting behind the banner. There are also chants of “you’re forcing us out.” pic.twitter.com/L34l36uvXk
North Manchester General Hospital to be rebuilt and replaced with new ‘world-class facility’
Emily Sergeant
North Manchester General Hospital is set to be rebuilt following new commitment by the Government, it has been announced.
After a review of the New Hospital Programme was carried out, and found that the previous Government’s commitment to deliver ’40 new hospitals by 2030′ was behind-schedule, unfunded, and therefore, undeliverable, the Department of Health and Social Care has today confirmed funding and a realistic timetable to deliver all of its hospital projects.
This credible timeline for delivery, according to the Government, will ensure that staff and patients have access to the facilities they desperately need around the country “as soon as possible”.
Buildings and equipment across the UK that had been left to crumble, disrupting patient care and hindering staff, had been inherited by the new Government, which is why ministers said they are now “committed” to rebuilding the NHS.
North Manchester General Hospital will be replaced with a new ‘world-class facility’ / Credit: Wikimedia Commons
The new plan – which the Government say is “affordable and honest” – will be backed with £15 billion of new investment over consecutive five-year waves, averaging £3 billion a year.
Hospitals in Wave 1 of the Programme, which includes North Manchester General Hospital, are expected to begin construction anytime between 2025 and 2030 – with these schemes including hospitals constructed primarily using RAAC, and have been prioritised due to patient and staff safety being paramount.
Read why the much-welcome certainty on the rebuild of North Manchester General Hospital is so much bigger than just a medical story. Full statement here: https://t.co/bspZ20opz2pic.twitter.com/e50QNDDoF1
“We wholeheartedly welcome the Government’s certainty and commitment around the future of North Manchester General Hospital and its plans for a full rebuild,” commented Cllr Bev Craig, Leader of Manchester City Council.
“Working together with our communities, we will ensure that the new North Manchester General Hospital does not just provide excellent healthcare but also improves the health and quality of life for the communities which it serves.
“This rebuild is the lynchpin of that vision, and we are ready now to make it a reality.”
The Government says its plan for implementation of the New Hospital Programme sets out a clear pipeline of schemes to be delivered over the next decade and beyond.
Emily Sergeant -
26th June 2024 
