Andy Burnham has slammed the proposed closure of train station ticket offices as “wholly inadequate” for Greater Manchester.
Around three out of five train stations in England currently have a staffed ticket office – but in case you hadn’t heard, the government-run Rail Delivery Group (RDG) announced earlier this week that it’s looking to change that moving forward, and unveiled plans to “bring station staff closer to customers” by moving them out of ticket offices and onto platforms and concourses instead.
Bringing staff out from ticket offices would apparently allow the rail industry to “respond to that generational shift in customer behaviour” just like other similar industries and organisations have, the RDG said.
Ticket office facilities will remain open at the stations and interchanges considered by the RDG to be the “busiest”, but aside from this, the rest would be closed.
If the proposed changes are accepted, the RDG says closures would be “phased in gradually”.
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The industry body has now launched a 21-day public consultation on the proposed closures, and is asking passengers for their thoughts on the proposals.
Ticket offices could be closed at ‘nearly every’ train station in England / Credit: RDG
Since the proposed closures were announced, several concerns were raised.
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One notable criticism on the plans came from Transport for the North (TfN), with a spokesperson issuing a statement and acknowledging that while the organisation “understands the way people buy tickets is changing” and that there “needs to be reform”, this should, however, be done in a “holistic” way that considers the needs of all station users and local communities.
“We are concerned that the focus on ticket office staffing in isolation of wider investment could lead to disadvantaging certain passengers and communities,” the TfN spokesperson explained.
Another vocal critic was Mayor Andy Burnham, who took to Twitter shortly after the RDG’s announcement to slam the proposed plans and insist that the Greater Manchester Combined Authority(GMCA) would be “fighting this hard” with Greater Manchester‘s best interests at heart.
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Reeling from the news that FIFTY ticket offices are set to close at rail stations across GM.
Feels like the Government is determined to put the North’s railways into not-so-managed decline.
We will be fighting this hard and will say more about it tomorrow.
Mr Burnham tweeted earlier this week: “Reeling from the news that FIFTY ticket offices are set to close at rail stations across Greater Manchester. Feels like the Government is determined to put the North’s railways into not-so-managed decline.
“We will be fighting this hard and will say more about it tomorrow.”
As promised, the Mayor of Greater Manchester has now taken the fight one step further and has penned a letter to Transport Secretary Mark Harper to express his discontent and brand the proposals as “wholly inadequate”.
He has also called for an “immediate suspension” to rail operator Northern‘s process, otherwise he will “have no other option” but to consider legal action.
🗣️ "Passengers and staff have been taken aback by the scale of the proposed changes. To announce them without prior warning and head straight into a 21-day consultation period feels wholly inadequate to an issue of this seriousness."
— Mayor of Greater Manchester Andy Burnham (@MayorofGM) July 6, 2023
In the letter to Mark Harper, Mr Burnham says that passengers and staff in Greater Manchester have been “taken aback by the scale of the proposed changes”, and that it feels as though they are being “railroaded through” without proper consultation on the impact they would have on passengers – particularly disabled people and older people.
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The Mayor argues that the proposals would “further damage the confidence of passengers in our railways at precisely the time when we are all seeking to attract more people to use public transport and rebuild vital revenue.”
He is calling on Northern to suspend the public consultation with immediate effect until they “publish an Equalities Impact Assessment (EQIA) to help inform consultation responses”, and has argued that current plans cannot “adequately be assessed without one”.
On top of that, he also said 21 days is a “clearly insufficient” amount of time for people to judge “such a far-reaching set of proposals”.
Featured Image – Flickr
News
Chorlton widower flooded with kindness after sending a letter to neighbours
Daisy Jackson
A pensioner in Chorlton has been flooded with kind messages after sending a heartwarmingly honest letter to his neighbours.
David Whitehead, 75, posted a letter to other homes on his street asking if they ‘might allow’ him to meet their dogs, writing that he ‘very much misses canine contact’.
David shared in his letter that he and his late wife had rescue dogs when they lived in Northern Ireland.
But since moving to Chorlton and into rented accommodation, he’s no longer allowed to have pets.
Since the widower’s touching appeal was shared in a local Facebook community group, he’s been flooded with kind offers of companionship – both human and four-legged.
One person shared that he has already ‘met five dogs in four days’, along with a photo of David holding two small dogs in a coffee shop.
David’s letter reads: “Do excuse this unsolicited letter from a well-meaning neighbour.
“Last month I came to live at Acres Rd. Because my house is rented I am prohibited from keeping a dog (or indeed any kind of pet). Which saddens me. In an earlier life – in County Down, Northern Ireland – my late wife and I homed a sequence of rescue-dogs, and I very much miss canine contact.
“I am writing to ask, therefore, whether you have a dog or dogs yourself and, if you do, whether you might allow me to meet him/her/them.
“Beyond that, occasionally joining you on a walk (not-too-strenuous: I am 75!) would mean a lot to me.
Chorlton widower flooded with kindness after sending a letter to neighbours. Credit: Facebook, Rory Michael
“Again: my apologies if you find this approach intrusive; it is certainly not meant to be. If you don’t, please consider texting me so that we can discuss how to proceed.
“Thank you and best wishes, (Prof) David Whitehead.”
One neighbour then shared the following update: “Hello everyone! David wanted to thank everyone for their kind comments and messages, he’s now met 5 dogs in 4 days including my own dogs.
“David was the loveliest coffee shop companion and if anyone with a dog wants to reach out to him I can vouch for him not being an internet weirdo.”
GMP detective jailed after sexually assaulting another police officer while on duty
Emily Sergeant
A police detective has been jailed after sexually assaulting another office and staff member while on duty.
Detective Sergeant Richard Mills, from Rochdale, was found guilty by jury verdict of two counts of sexual assault in December of last year, with the two counts in relation to incidents of forceful sexual touching in 2016 and 2020 while he was based in Greater Manchester Police‘s (GMP) Oldham district, and then in the Crime Coordination Unit at Nexus House.
The 42-year-old was said to have been brought to justice for his “abhorrent behaviour towards his colleagues” after they bravely came forward and supported prosecutions during his trial at Liverpool Crown Court last week.
GMP says Mills first came onto the force’s internal investigation team’s radar in 2016 following a report from a member of staff.
Detectives began investigating allegations of sexual assault and gross misconduct, and DS Mills subsequently relocated from working in Chadderton Police Station to the Crime Coordination Unit in Nexus House.
But then, in March 2023, DS Mills made inappropriate comments of a sexual nature in an open working environment within the earshot of several colleagues, which again, sparked numerous complaints and eventually gained the attention of GMP’s Professional Standards Directorate.
#JAILED | DS Richard Mills starts an 18-month jail term today after he was found guilty of sexual offences.
He abused his position of trust and authority within GMP and we are appealing for Mills to lose his right to a police pension.
Amid this offence, it was then that another police officer came forward to disclose DS Mills had sexually assaulted her in 2020.
In both cases, DS Mills was said to have grabbed his co-worker’s hand and forced them to touch his genitals over his trousers.
Mills was sentenced to 18 months in prison at Liverpool Crown Court last Friday (7 February), and has also been placed on the sex offender registry for ten years.
Now that criminal proceedings have concluded, gross misconduct proceedings will take place.
“DS Mills gravely abused his position of trust and authority within the force when he assaulted his female colleagues for his own perverse gratification,” commented Detective Superintendent David Jones, from GMP’s Professional Standards Directorate, following the sentencing.
“It was through their brave disclosure that we built a strong prosecution case.
Detective Superintendent Jones said Mills is “unfit to serve the public” and confirmed that he has been barred from policing.