Andy Burnham has slammed the proposed closure of train station ticket offices as “wholly inadequate” for Greater Manchester.
Around three out of five train stations in England currently have a staffed ticket office – but in case you hadn’t heard, the government-run Rail Delivery Group (RDG) announced earlier this week that it’s looking to change that moving forward, and unveiled plans to “bring station staff closer to customers” by moving them out of ticket offices and onto platforms and concourses instead.
Bringing staff out from ticket offices would apparently allow the rail industry to “respond to that generational shift in customer behaviour” just like other similar industries and organisations have, the RDG said.
Ticket office facilities will remain open at the stations and interchanges considered by the RDG to be the “busiest”, but aside from this, the rest would be closed.
If the proposed changes are accepted, the RDG says closures would be “phased in gradually”.
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The industry body has now launched a 21-day public consultation on the proposed closures, and is asking passengers for their thoughts on the proposals.
Ticket offices could be closed at ‘nearly every’ train station in England / Credit: RDG
Since the proposed closures were announced, several concerns were raised.
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One notable criticism on the plans came from Transport for the North (TfN), with a spokesperson issuing a statement and acknowledging that while the organisation “understands the way people buy tickets is changing” and that there “needs to be reform”, this should, however, be done in a “holistic” way that considers the needs of all station users and local communities.
“We are concerned that the focus on ticket office staffing in isolation of wider investment could lead to disadvantaging certain passengers and communities,” the TfN spokesperson explained.
Another vocal critic was Mayor Andy Burnham, who took to Twitter shortly after the RDG’s announcement to slam the proposed plans and insist that the Greater Manchester Combined Authority(GMCA) would be “fighting this hard” with Greater Manchester‘s best interests at heart.
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Reeling from the news that FIFTY ticket offices are set to close at rail stations across GM.
Feels like the Government is determined to put the North’s railways into not-so-managed decline.
We will be fighting this hard and will say more about it tomorrow.
Mr Burnham tweeted earlier this week: “Reeling from the news that FIFTY ticket offices are set to close at rail stations across Greater Manchester. Feels like the Government is determined to put the North’s railways into not-so-managed decline.
“We will be fighting this hard and will say more about it tomorrow.”
As promised, the Mayor of Greater Manchester has now taken the fight one step further and has penned a letter to Transport Secretary Mark Harper to express his discontent and brand the proposals as “wholly inadequate”.
He has also called for an “immediate suspension” to rail operator Northern‘s process, otherwise he will “have no other option” but to consider legal action.
🗣️ "Passengers and staff have been taken aback by the scale of the proposed changes. To announce them without prior warning and head straight into a 21-day consultation period feels wholly inadequate to an issue of this seriousness."
— Mayor of Greater Manchester (@MayorofGM) July 6, 2023
In the letter to Mark Harper, Mr Burnham says that passengers and staff in Greater Manchester have been “taken aback by the scale of the proposed changes”, and that it feels as though they are being “railroaded through” without proper consultation on the impact they would have on passengers – particularly disabled people and older people.
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The Mayor argues that the proposals would “further damage the confidence of passengers in our railways at precisely the time when we are all seeking to attract more people to use public transport and rebuild vital revenue.”
He is calling on Northern to suspend the public consultation with immediate effect until they “publish an Equalities Impact Assessment (EQIA) to help inform consultation responses”, and has argued that current plans cannot “adequately be assessed without one”.
On top of that, he also said 21 days is a “clearly insufficient” amount of time for people to judge “such a far-reaching set of proposals”.
Featured Image – Flickr
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Oasis Live ’27 – what to expect if you’re successful for ticket registration in Manchester
Emily Sergeant
It’s go time… fans have started receiving ticket codes for Oasis Live ’27, so here is everything we know about the process so far.
In case you need bringing up to speed a little first, it was announced last week, following the unprecedented success of the reunion tour, Oasis Live ’25, last year – including five nostalgia-drenched gigs at Manchester’s Heaton Park – that Oasis would be hitting the road once again in 2027, and this time around, they’re going BIG.
We’re talking 11 nights at the Etihad Stadium and a return to the iconic grounds of Knebworth for six special shows there too, kind of ‘big’.
The iconic Manchester band will also be taking to a range of other world-famous stages across the globe, including five nights at Glasgow’s Celtic Park, and major cities like Barcelona, Amsterdam, Paris, Rome, and Las Vegas.
Fans have started receiving ticket codes for Oasis Live ’27 in Manchester / Credit: Joshua Halling (Supplied) | The Manc Group
If you’re reading this, you’ll probably know by now that tickets are being sold through a strict fan registration process this year – with no general onsale and only successful registrants even invited to try and buy them.
Prices will be fixed, however, meaning fans will be able to snap up a ticket for as little as £74.60 for seated tickets, with seats then costing up to £266.60, including fees.
Standing tickets will be priced at either £173.60 or £206.60, and there are also hotel packages, coach packages, and VIP packages available.
And today’s the day that lucky fans have started receiving the codes and information they need to be in with a chance of securing tickets to next year’s hugely anticipated tour.
The all-important email being sent out to fans reads: “You have been selected to receive a unique code to access the onsale for the Oasis Live ’27 dates at [relevant venue]. Codes do not guarantee tickets, which are limited and subject to availability.
“To reduce waiting times, onsales will be staggered across three days – Friday 25, Saturday 26, and Sunday 27 September 2026, with three on sale windows per day. Don’t worry, each ticket sale will have its own portion of tickets for all Manchester dates, across all ticket types and prices
“You have been assigned a unique code for the [specific time] onsale on [specific date].”
The email also clearly informs fans that there is a limit of four tickets per code, and that codes have no cash value either, meaning they are non-transferable, case-sensitive, and can only be used once by the email address they were sent to.
More information and ticket price breakdowns can be found here.
Featured Image – Joshua Halling (Press Picture – Supplied)
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Oasis warn fans of scams ahead of Live ’27 tour ticket codes being sent out
Emily Sergeant
Oasis have issued an official scam warning to fans ahead of ticket codes being sent out from today.
In case you need bringing up to speed a little, it was announced last week, following the unprecedented success of the reunion tour, Oasis Live ’25, last year – including five nostalgia-drenched gigs at Manchester’s Heaton Park – Oasis would be hitting the road once again in 2027, and this time around, they’re going BIG.
We’re talking 11 nights at the Etihad Stadium and a return to the iconic grounds of Knebworth for six special shows there too, kind of ‘big’.
“As ticket information and unique codes are about to be distributed, please remain vigilant. Scammers may attempt to impersonate Oasis, our mailing list, or our ticketing partners. Anyone promising you a code that does not come directly from Oasis is not genuine.
“Any codes that are offered for sale are fraudulent and will not enable you to buy tickets. Code emails will be sent only between Thursday 24 September and Sunday 27 September.”
So, if you are one of the lucky ones, what do you need to be looking out for? Well, if you have been randomly selected to receive a unique code, as mentioned, your email will come only from [email protected], and will use the name and email address you registered with, as well as contain a ‘unique, personal, and non-transferable’ code.
The codes will come direct you to Ticketmaster, and nowhere else.
Do not respond to any message that asks you to pay for a ticket code, any that request your password or card details, pressures you to make a payment, or directs you to a website other than the official Ticketmaster site.
“Please check your junk/spam folder for genuine emails, but remain vigilant,” the warning continued.
“If you receive a suspicious message, do not click any links or make any payment. Resale tickets will not be available until nearer the events and will only be available at the price originally paid through Ticketmaster and Twickets.
Emily Sergeant -
7th July 2023 
