Manchester Airport has officially been declared the worst airport in the UK, according to a new survey by Which?… yet again.
The summer travel season may be drawing to a close now, with hundreds of flights having taken off and landed in our region over the last couple of months, but for any Greater Manchester holidaymakers who are still yet to jet off, an annual ranking by consumer choice group Which? has proved to be pretty grim reading.
That’s because several terminals at the UK’s third largest airport have found themselves at the bottom of the list in Which? latest findings.
Manchester Airport has hit back at the survey and defended itself, saying its own passenger surveys suggest people are “much more positive” about the airport, adding that it was “proud to give people in all parts of the North easy and affordable access to nearly 200 different destinations across the world”.
For its annual survey, Which? spoke to nearly 7,000 passengers to gather feedback about their experiences of flying from UK airports over the last 12 months, and asked them to score the airports across 11 categories.
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Manchester Airport has been named the worst in the UK for the third year running / Credit: The Manc Group
Some of these categories including seating, staff, toilets, and of course, the queues we all dread at check in, bag drop, passport control, and security.
And just like in both 2022 and again in 2023, it was Manchester Airport Terminal 3 that ranked right at the bottom, receiving the lowest customer satisfaction score of 37%.
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Manchester Terminal 1 ranked one place above that with a score of 40%, while Manchester Terminal 2 was a little further up the the list with a score of 51%, and just saw Luton Airport, London Stansted, and Belfast International Airport sandwiched in between it.
According to Which?, some of the complaints it received about Manchester Airport from passengers who responded to the survey this year was that older people struggled with long walks due to travelators being broken since 2021, difficulties with finding a seat, and “horrendous” queues with people apparently being “corralled like cattle”.
As mentioned though, Manchester Airport has slammed Which?’s findings in a formal statement.
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The UK’s third largest airport has hit back at the survey results and defended itself / Credit:
Describing the survey as “disappointing to see”, Manchester Airport’s statement reads: “We understand not every experience is perfect and want all passengers to feel able to raise their concerns directly with us. That is why we speak to them on a daily basis, surveying hundreds of people a month to get in-the-moment feedback from a full range of perspectives.
“That is in stark contrast to Which?, which conducted a tiny and unrepresentative survey of its members six months ago, asking them to recollect airport experiences that could have been as far back in time as April 2023.
“Which? fully understands that its readers form a narrow group of passengers whose views cannot in any way be taken to represent those of the travelling public at large, but chooses to promote its survey findings as if they do.”
Manchester Airport says it’s disappointing see Which? “chase cheap headlines” with its “sensational and over-simplified characterisation of airports” and the different roles they play, adding: “To make matters worse, it has printed inaccurate statements about our facilities and security waiting times that paint a more negative picture than reality.
“This is completely unacceptable.”
Featured Image – Manchester Airport Group
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Social media beauty spots and selfies blamed for record rise in mountain rescue callouts
Daisy Jackson
There’s been a record rise in the number of young people needing help from mountain rescue teams – and social media has been blamed for luring unprepared people into potentially dangerous situations.
As well as these viral beauty spots – such as Mam Tor – the rise in call-outs has also been attributed to ‘poor-quality map apps’ which can stop functioning when in areas with poor phone service.
According to an exclusive report in The Guardian, it’s now tourists under the age of 24 who are most likely to need mountain rescue’s assistance while out walking.
The data provided by Ordnance Survey said that the number of call-outs from this age group has almost doubled between 2019 and 2024.
Overall rescues increased by 24% over a similar period.
A spokesman for Mountain Rescue said that young people are drawn to places like the Lake District after seeing images on social media, but are often not dressed or equipped properly for the conditions.
Nick Giles said people are often ‘too reliant on mobile phones’ and unprepared for the changes in weather and terrain that come with hiking.
Mike Park, chief executive of Mountain Rescue England and Wales, told The Guardian: “We know from incident reports that more and more people are tempted into risky locations by Instagram posts and the navigation apps being used aren’t always suitable for an outdoor environment.
“Add to that a tendency to follow popular routes online without knowing the hazards and context, and it’s not surprising that those likely to be relying most on their phones are the ones getting into difficulties.”
Before you head out on any hike or walk, you should make sure you’re prepared and equipped – see Mountain Rescue’s tips HERE.
Oasis classic voted the greatest British song of all time once again
Danny Jones
With the Live ’25 reunion tour this summer fast approaching, it’s fair to say that fans all over the globe are struggling to think about much else other than Oasis at the minute, so it won’t surprise you to hear that one of the greatest classics has been named the best of British song once again.
Oasis, Britpop fanatics and plenty more will already know the song in question, but the everlasting legacy of this tune remains extremely impressive, nevertheless.
We are, of course, talking about their 1994 hit ‘Live Forever’, taken from the seminal debut album, Definitely Maybe, an album absolutely littered with eternal gems from cover to cover.
It might not be the first time the iconic Manc anthem has earned the accolade, but it does feel like a more poignant time than ever to celebrate with the long-awaited gigs now just months away.
Voted for directly by Radio X (formerly XFM) listeners, the legendary Oasis tune has been the ‘Best Of British‘ yet again, with each year’s victor being chosen from a poll on a century of classic bits of music from UK artists.
Note that this isn’t just a second win either; it’s actually the third time in a row that the station has given it the top spot, not to mention naming 16 Oasis entries on the list.
Oh yeah, it also happens to be just the 10th anniversary of the now annual award, meaning ‘Live Forever’ boasts nearly a third of all Best of British wins to trophies to date – and believe us, you won’t hear any complaints from The Manc office or Audio North.
You’ll also be glad to hear that Manchester was the most heavily respresented city this year too, with bands like The Smiths, The Stone Roses, Joy Division and Oasis making up a total 39% of the vote. Because of course.
Radio X’s Managing Editor, Matt Deverson, said of the very easy repeat decision: “‘Live Forever’ had to be number one, didn’t it?
“And with Oasis dominating the 100 with 16 songs in the list, it reflects the growing excitement among Radio X listeners for what will be the biggest music and cultural moment of the year, from the biggest band in the world right now!”
Might as well watch the music video for the 100th time, then, eh?
Do you agree? Is ‘Live Forever’ the greatest British song of all time?
It is still a spine-tingling track even to this day, there’s no doubt about that, but more importantly where does it land for you?
We certainly have one our own thoughts on the best Oasis songs of all time that we’re sure some of our opinions will irritate you no end.
Fellow firm favourites that made it into the top 10 were ‘Champagne Supernova’, ‘Slide Away’ and ‘Don’t Look Back in Anger’; meanwhile, one of the newest and highest-ranking additions is Sam Fender’s hugely popular ‘People Watching’, the title track from his fantastic third album.
With everyone getting ready for one of the biggest music events in history and even rumours of a return to Knebworth swirling, summer 2025 is set to go down in the history books. We were also glad to see someone who was there at the very beginning is as amped up as we are.
Emily Sergeant -
5th September 2024 
